Senior System Engineer
Real User
Allows us to see and use the new Citrix server as a local server within the company
Pros and Cons
  • "A valuable feature for us is its ability to see the new Citrix server as a local server within the company. And it allows us to test abroad."
  • "I would like to see a simpler interface, so that we can make the connection between the local network using the LAN IP."
  • "I would be more happy with the idea of licensing to have a reduced price with longer, grouped, annual fees. We have a lot of other software that does the same thing. It's a little higher price if you're going with a shorter stint, but there's a reduction in price for three- and five-year contracts."

What is our primary use case?

This was a test bed in which to use a virtualized Citrix server to be connected with the downtown Tacoma site. We needed that to be able to not only access the local network over there, but also to use thin clients there to virtualize the work stations on our test location.

How has it helped my organization?

It allows us to actually use the Citrix server, just that simple.

What is most valuable?

A valuable feature for us is its ability to see the new Citrix server as a local server within the company.

And it allows us to test abroad. We have a couple other sites that we want to try to get people to remote into. Having that feature really helped.

What needs improvement?

The user interface that we had to implement. I would like to see a simpler interface, so that we can make the connection between the local network using the LAN IP.

Also, I would be more happy with the idea of licensing to have a reduced price with longer, grouped, annual fees. We have a lot of other software that does the same thing. It's a little higher price if you're going with a shorter stint, but there's a reduction in price for three- and five-year contracts.

Buyer's Guide
OpenVPN Access Server
April 2024
Learn what your peers think about OpenVPN Access Server. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It's been more of a hardware issue with us. The VPN has been working fine, but on our side, where our test bed is, we've just been trying to get it fine-tuned. But, no, OpenVPN hasn't had any problems.

What do I think about the scalability of the solution?

Not yet. 

How are customer service and support?

It's been pretty good. We only had one question when we were first implementing it. My crew and I were answered very quickly. The technical support was responsive.

Which solution did I use previously and why did I switch?

We didn't have a previous solution. We had done a little research and we went with OpenVPN as the first option. It wasn't that we went through several before it.

How was the initial setup?

It was pretty straightforward. We've seen terrible things with Citrix, so nothing compared to that.

What's my experience with pricing, setup cost, and licensing?

I would say the product's pricing is a good value. I would recommend to other companies to implement it. I've seen other software, in tandem with the service, to be very expensive.

Which other solutions did I evaluate?

We were attempting to do a closed VPN between the two sites, but it really doesn't work with the local IPs that we wanted people's Citrix agents to be able to get in. We wanted it to emulate the IP of it being local because eventually we were going to move the Citrix server to the Tacoma site.

What other advice do I have?

Do your homework, and make sure that your test site where you're going to be setting this up has a good, solid connection with your ISP. That was the issue we ran into. We actually had to get our ISP out here to fix the modem that we were having issues with.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
3D Artist at Daromex
Real User
Top 10
Setup in less than an hour, proven stability, at an unbeatable price
Pros and Cons
  • "The stability is very reliable in my experience."
  • "I would like to see continued advanced security implementation."

What is our primary use case?

I have an accounting office and I am using OpenVPN to access customer networks. I am an accountant, so I installed a PSN for all my clients and they allow me to access their networks and accounting server to do the closing of accounting every month. I use OpenVPN to access the networks.

What needs improvement?

I would like to see continued advanced security implementation.

For how long have I used the solution?

I have been using OpenVPN Access Server for the past five years.

What do I think about the stability of the solution?

The stability is very reliable in my experience.

What do I think about the scalability of the solution?

I have found that OpenVPN Access Server is scalable.

How are customer service and support?

I have not had to contact technical support at this point.

How was the initial setup?

The setup is straightforward and deployed in less than an hour.

What's my experience with pricing, setup cost, and licensing?

The price point is fantastic since it is free.

What other advice do I have?

I would rate OpenVPN Access Server a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OpenVPN Access Server
April 2024
Learn what your peers think about OpenVPN Access Server. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
Enterprise Architect at a tech services company with 201-500 employees
Real User
Easy to set up and use, offers multi-factor authentication, and technical support is good
Pros and Cons
  • "There is support for multi-factor authentication."
  • "The security needs to be improved because it was a complaint that our customers had."

What is our primary use case?

We are a solution provider and the OpenVPN Access Server was one of the products that we used for our customers. It is used to create remote desktop connections into the cloud network, where people who are working from home can share resources with people in the office. When people are working in an office then they have a local network, and OpenVPN expands the network for use externally.

We are no longer using this solution because of complaints raised by our customers about security vulnerabilities. The server is now shut down.

How has it helped my organization?

This server allows you to connect to a network that does not have any public IP addresses. You first dial-up the OpenVPN to get onto the network, then directly use the private IP for the local device. Once the connection is made, we can do development work, maintenance, or whatever is required.

What is most valuable?

The most valuable feature is the remote connection capability.

It is easy to use.

There is support for multi-factor authentication.

What needs improvement?

We would like to be able to access the parts of the network that belong to other virtual LANs, which is not currently possible. For example, if an organization has different VLANs for sales, developers, and production, then we can only connect and view one of these segments. If you can access sales then you will have visibility of that particular subnet and not be able to see the developer VLAN resources.

The security needs to be improved because it was a complaint that our customers had. I'm not sure exactly what the specific issue is, other than they told us that it was not compliant with their organizational policies.

It is not possible to scale this solution horizontally, which is something that should be improved. They could allow multiple instances to run in different zones, synchronizing with each using a round-robin scheduler.

It would be great if they added intrusion prevention and detection (IPS/IDS) features. If they had these then there would be less need to use other products, such as firewalls. It would allow everything to run under one umbrella with centralized control.

For how long have I used the solution?

We were using OpenVPN for about one year and we migrated away from it about three months ago.

What do I think about the scalability of the solution?

Horizontally, this solution is definitely not scalable. Vertically, it is possible but there will be some downtime. Scaling requires that we stop the server, upscale it, select a different instance, and then restart it. The downtime is approximately five minutes.

How are customer service and technical support?

I have been in contact with technical support and the experience was good. They have knowledgeable people.

Which solution did I use previously and why did I switch?

We have migrated to Fortinet because of security vulnerabilities.

How was the initial setup?

The initial setup is easy. Once we go to the marketplace for the license, we can install and start using it. This involves selecting an image, then selecting a VM, and deploying on that. You then install the certificate and create the users. Creating users is also easy to do.

 One person is enough for this task and it will take between 15 and 30 minutes to deploy.

What about the implementation team?

Our in-house team deploys OpenVPN for our customers. After the deployment is complete, users will log in, download their profile, and then they can connect.

Which other solutions did I evaluate?

Before migrating to Fortinet, we looked at other vendors including Cisco. We found that based on the sizing we needed, the pricing of Cisco AnyConnect was not as competitive.

Personally, I have not found any differences between these products that affect what I need to do.

What other advice do I have?

Personally, I like this product and our decision to shut down the server is in response to decisions made by our customers. I have not found any issues with it, myself.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Linux System Administrator at a media company with 51-200 employees
Real User
Two-factor authentication allows us to not force frequent password changes
Pros and Cons
  • "​It allows us to give access to our office network in a safe and secure way to users, no matter which computing platform they use. ​"
  • "Two-factor authentication allows us to not force frequent password changes."
  • "​There was one annoying feature where we had to disable and enable the user. I cannot remember what it was exactly, but I think it was for a password lockout. It would be nice if there was a checkbox, or something, in the web interface to allow you to unlock a user whose password was locked."

How has it helped my organization?

It allows us to give access to our office network in a safe and secure way to users, no matter which computing platform they use. 

What is most valuable?

  1. Easy to set up.
  2. Clients for multiple platforms
  3. It runs on Linux.
  4. It allows for two-factor authentication. 

This makes it very easy to administer if it is running on a Linux server where you can do everything over CLI or a web-based interface. Some software only has clients for MAC and Windows, which is annoying. Two-factor authentication allows us to not force frequent password changes.

What needs improvement?

There was one annoying feature where we had to disable and enable the user. I cannot remember what it was exactly, but I think it was for a password lockout. It would be nice if there was a checkbox, or something, in the web interface to allow you to unlock a user whose password was locked. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues. It is solid as a rock.

What do I think about the scalability of the solution?

Never.

How are customer service and technical support?

I do not think we ever had to use technical support. I mainly found answers on the web forums.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was already set up when I got there. 

However, I have set up OpenVPN elsewhere. The initial setup is very straightforward as long as you understand something about the way the OS works, and how the networking and certificates work.

Which other solutions did I evaluate?

Not applicable.

What other advice do I have?

It is good stuff.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ICT and Cyber Security Adviser at a educational organization with 201-500 employees
Real User
Top 20
Open-source, easy to set up, and simple to expand
Pros and Cons
  • "It is open-source and free to use."
  • "When there are too many concurrent users trying to connect at the same time, there may be a bit of a bottleneck."

What is our primary use case?

We primarily use the solution for a secure VPN connection.

What is most valuable?

Overall, it's okay and performance-wise it's fine.

It is easy to set up.

The solution is stable.

It can scale well. 

It is open-source and free to use. 

What needs improvement?

The performance could be a bit better. The stability could always be enhanced. 

When there are too many concurrent users trying to connect at the same time, there may be a bit of a bottleneck. When all people would like to reconnect to the VPN at the same time, the performance and availability of the solution could be better.

For how long have I used the solution?

I've been using the solution for almost a year.

What do I think about the stability of the solution?

The solution is quite stable and has okay performance. However, it could be better. We'd like the performance to be more robust.

What do I think about the scalability of the solution?

It's a scalable product. If a company needs to expand it, it can do so. 

We have around 2,000 users on the solution right now. 

We're always open to increasing usage. 

How are customer service and support?

I haven't dealt with technical support just yet. I can't speak to how helpful they would be. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

With OpenVPN, the amount of people you need to deploy and maintain it depends on how many nodes you would need and the number of users as well as whether you are operating 24/7 or operating only during work hours. Likely, you would need between three and six people.

What's my experience with pricing, setup cost, and licensing?

This is an open-source solution. We can use it for free. 

What other advice do I have?

I'd recommend the solution to other users and organizations. 

I would rate the product eight out of ten as I have been mostly pleased with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Beomo Mathumo - PeerSpot reviewer
IT DevOps Engineer at Rpc Data
Real User
Top 5Leaderboard
Helps to access remote services
Pros and Cons
  • "We use the solution to access remote services."
  • "I want the tool to be faster. We have experienced connectivity issues while using OpenVPN and FortiClient."

What is our primary use case?

We use the solution to access remote services. 

What needs improvement?

I want the tool to be faster. We have experienced connectivity issues while using OpenVPN and FortiClient. 

For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

The tool is stable and I would rate it an eight out of ten. 

What do I think about the scalability of the solution?

The tool is not scalable. We have two users for the product. 

How was the initial setup?

The tool's setup is complex. The product's deployment takes 30 minutes to complete. We followed the tool's documentation to complete the setup. 

What other advice do I have?

I would rate the product an eight out of ten. You need to study the solution's documentation and get familiar with it before implementing the tool in your organization. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Md. Robiul Awoul - PeerSpot reviewer
Deputy manager at Oculin Tech
Real User
Top 5
Fully stable, open-source solution
Pros and Cons
  • "The initial setup was easy."
  • "Open VPN Access Server could be more user-friendly."

What is our primary use case?

I primarily use Open VPN Access Server as a remote-access VPN to log into our infrastructure.

What needs improvement?

Open VPN Access Server could be more user-friendly.

For how long have I used the solution?

I've been using Open VPN Access Server for three years.

What do I think about the stability of the solution?

Open VPN Access Server is fully stable.

What do I think about the scalability of the solution?

Open VPN Access Server is scalable.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

Open VPN Access Server is open-source and free of charge.

What other advice do I have?

I would strongly advise anybody considering installing Open VPN Access Server to use it. I would rate it as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Benny Sumitro - PeerSpot reviewer
GM Technical Management at PT. DATACOMM DIANGRAHA
Real User
Top 5Leaderboard
Stable, scalable, and quick script deployment
Pros and Cons
  • "OpenVPN Access Server is very stable."

    What is our primary use case?

    We use OpenVPN Access Server to connect from site to site from our data center to our customer site and to dial and access our VPN to our network.

    For how long have I used the solution?

    I have been using OpenVPN Access Server for approximately one year.

    What do I think about the stability of the solution?

    OpenVPN Access Server is very stable.

    What do I think about the scalability of the solution?

    I have found OpenVPN Access Server to be scalable.

    We have approximately 10 users using this solution.

    Which solution did I use previously and why did I switch?

    I have been using Palo Alto and the Fortinet VPN as a comparison to OpenVPN Access Server.

    How was the initial setup?

    OpenVPN Access Server is complicated to deploy, but we have a script that helps us with it. If we are using a script, it takes us approximately 15 minutes to deploy and without a script, it will take much longer. The process could be easier.

    What about the implementation team?

    We did the deployment of the OpenVPN Access Server in-house.

    What's my experience with pricing, setup cost, and licensing?

    We are using the community version of the OpenVPN Access Server and it is free.

    What other advice do I have?

    I would recommend OpenVPN Access Server to others.

    I rate OpenVPN Access Server an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free OpenVPN Access Server Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free OpenVPN Access Server Report and get advice and tips from experienced pros sharing their opinions.