Infrastructure Administrator at a financial services firm with 51-200 employees
Real User
Has the easiest UX for end-users and greatest interoperability with all operating systems we used
Pros and Cons
  • "Provided the easiest UX for our end-users and had the greatest interoperability with all the operating systems we used, including but not limited to: iOS, Android, OS X, Windows, and Linux."
  • "The upgrade path from older versions was more difficult than we wanted to tackle, so we ran an older version of the software for longer than I wanted. Patching, updating, and migrating to newer versions was a problem for us. That said, we were on a rather old version that I inherited yet it worked rock solid."

What is our primary use case?

Our primary use case was to give mobile knowledge workers a secure connection across the Internet to our LAN, whether by laptop, mobile tablet or smart phone.

How has it helped my organization?

It allowed people to remotely access files from their mobile devices. It was so easy for end-users to use that they were able to work more efficiently no matter where they were, whether at a client’s campus, home, traveling – wherever they had a device and internet access.

What is most valuable?

This open-source solution provided the easiest UX for our end-users and had the greatest interoperability with all the operating systems we used, including but not limited to: iOS, Android, OS X, Windows, and Linux.

What needs improvement?

The upgrade path from older versions was more difficult than we wanted to tackle, so we ran an older version of the software for longer than I wanted. Patching, updating, and migrating to newer versions was a problem for us. That said, we were on a rather old version that I inherited yet it worked rock solid.

Buyer's Guide
OpenVPN Access Server
April 2024
Learn what your peers think about OpenVPN Access Server. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

We more than doubled our staff at my previous company and our OpenVPN appliance handled it well.

How are customer service and support?

Tech support wasn’t needed during my 5 years administrating OpenVPN.

Which solution did I use previously and why did I switch?

OpenVPN was already implemented when I took over the IT department. I do know that there was also a Cisco VPN product in place, but it was finicky and many of our end-users had issues with the Cisco VPN. At the time, it also didn’t work on mobile devices and the required ports were blocked by certain ISPs (like some hotel internet connections, cellular providers, etc.)

What about the implementation team?

In-house expertise.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

At one point I had to purchase addition connection licenses. I was very pleased with the pricing and licensing; so much easier than navigating the confusing jungle of Microsoft and Cisco licensing and pricing. That alone made the product a delight to manage.

Which other solutions did I evaluate?

I didn’t purchase OpenVPN, but I have evaluated other products for other departments I managed at other companies. Cisco and Fortinet are the two I remember off hand.

What other advice do I have?

We did not use this product on AWS. We hosted the server on our network.

My advice would be, if OpenVPN fits your environment and needs, it’s a great solution. Do it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user847161 - PeerSpot reviewer
Software Engineer II at a tech vendor with 201-500 employees
Real User
Compatible with almost any Linux system, and easy to write scripts and generate keys
Pros and Cons
  • "The compatibility with almost any Linux operating system, and how easy it is to write scripts and generate keys for people to use and log in. I found it easy to deploy quickly."
  • "If someone's key is not working, or if we had to remove someone's permission from it, or maybe an employee left the company and we had to take their key out, that seemed a little bit more complicated than it had to be."
  • "I think right now the GUI part of it is locked out behind the pay wall. It could use something that gives it a very basic, minimal, graphic interface for logging in, for the community version. That would probably be a good step forward."
  • "If we had to create something for someone who was not necessarily tech savvy, I had to set that up on their computer, I had to write "read me's" and other things so that they could install their client and then connect to the VPN by themselves. So it was hard to set up for people who are not tech savvy."

What is our primary use case?

Interoffice connections. We had offices in India and the US. To connect both of them to the same environment, we were using OpenVPN for that. It was so we could maintain a file store, exchange files and documents securely through our own proprietary mechanism, instead of having to rely on Dropbox and the like. 

How has it helped my organization?

Interoperability between different offices. We didn't have to keep exchanging documents via email and other tech. We were able to maintain a common file store because of the complete VPN setup we had using OpenVPN.

What is most valuable?

The compatibility with almost any Linux operating system, and how easy it is to write scripts and generate keys for people to use and log in. I found it easy to deploy quickly.

What needs improvement?

Some of the issues we faced were things like, if someone's key is not working, or if we had to remove someone's permission from it, or maybe an employee left the company and we had to take their key out. That seemed a little bit more complicated than it had to be.

Also, I think right now the GUI part of it is locked out behind the pay wall. It could use something that gives it a very basic, minimal, graphic interface for logging in, for the community version. That would probably be a good step forward.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

We did not encounter any stability issues in our scope.

What do I think about the scalability of the solution?

Our use case was less complex than most. We did not come across any issues with scalability.

How are customer service and technical support?

I usually found support online, so I didn't have to use tech support.

Which solution did I use previously and why did I switch?

We started off with OpenVPN when we were evaluating what we could use for our needs and we ended up with OpenVPN. I have used other VPN solutions at other offices, but in the cases that I've dealt with, OpenVPN was the choice.

How was the initial setup?

If we had to create something for someone who was not necessarily tech savvy, I had to set that up on their computer, I had to write "read me's" and other things so that they could install their client and then connect to the VPN by themselves. So it was hard to set up for people who are not tech savvy. I had to actively provide assistance and walk them through the whole process.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is good value, definitely. It is one of the best features, I would say.

Evaluate the product before seeing which type of licensing is good for you. I think there is a good evaluation method available for OpenVPN, so you can just evaluate if it meets your needs. Then go forward with the right licensing policy.

What other advice do I have?

OpenVPN is a good option for kick-starting any kind of interoperability between offices. It doesn't have a huge setup time, so it's a quick way to start experimenting with how the organization would work with its VPN requirements. Even if your requirements are very small, it's a very convenient to start off with this solution.

I rate it at eight out of 10 because it gives value for what it provides. You need technical know-how to get started on it, but it is also very swift. It has all the right features but it's technically challenging if you're not tech savvy. Providing clients with keys is not that straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OpenVPN Access Server
April 2024
Learn what your peers think about OpenVPN Access Server. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
Cofounder/CTO and Principal Devops at a tech vendor
Real User
Provides privacy and cryptography for my network communication
Pros and Cons
  • "Provides privacy and cryptography for my network communication."
  • "I would like to see a GUI or Web UI to manage users. Today these features are in the Pro Edition or are done by scripts."

How has it helped my organization?

My entire engineering team can access our infrastructure from anywhere in the world, securely.

What is most valuable?

Privacy and cryptography for my network communication.

What needs improvement?

Maybe provide a GUI or Web UI to manage users. Today these features are in the Pro Edition or are done by scripts.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues with scalability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

The community is great. We are able to find a lot of documentation on the Web.

Which solution did I use previously and why did I switch?

Cisco VPN, L2TP/IPsec. OpenVPN is easier to maintain and use, save us time.

How was the initial setup?

Straightforward, a server is installed in a few minutes.

What's my experience with pricing, setup cost, and licensing?

The Pro Edition has a reasonable price per user.

Which other solutions did I evaluate?

Cisco VPN.

What other advice do I have?

I use it as server and client in AWS. The first reason is to provide a kind of crypted VLAN.

No real advice to give, except to be careful with the traffic in/out on extensive usage.

I rate it 10 out of 10. Simple to install and maintain, easy to find documentation or help in Google.

Try it. It's really fast to PoC and validate this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Khellafi Rafiq - PeerSpot reviewer
IT Consultant at TechnoPath
Consultant
Free and open-source solution that allows remote network access but needs to improve its server configuration file
Pros and Cons
  • "The most valuable feature is that I can access my local network remotely and avoid doing all the port forwarding and redirections, and so on."
  • "The server configuration file needs to be improved, it's the biggest problem in the configuration process."

What is our primary use case?

I mainly use OpenVPN for remote access.

What is most valuable?

The most valuable feature is that I can access my local network remotely and avoid doing all the port forwarding and redirections, and so on.

What needs improvement?

The server configuration file needs to be improved, it's the biggest problem in the configuration process. I would also like the product's routing to be easier.

For how long have I used the solution?

I've been using OpenVPN for almost three years.

What do I think about the stability of the solution?

OpenVPN is very stable.

How was the initial setup?

The initial setup is a little complex - you need to know what you're doing to go through the process. I would rate the setup process two out of five.

What's my experience with pricing, setup cost, and licensing?

OpenVPN is a free and open-source solution.

Which other solutions did I evaluate?

Before choosing OpenVPN, I tested the Microsoft Remote Access VPN, and I can say that Microsoft are far away from OpenVPN's level and have a lot of work to get there which can get really expensive.

What other advice do I have?

If somebody asked me about VPNs, I would recommend OpenVPN 100%. I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user806457 - PeerSpot reviewer
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Vendor
Its best features include great documentation, community support, and easy to manage
Pros and Cons
  • "It is much easier to scale and troubleshoot compared to regular Windows-based VPN solutions or PPTP daemon."
  • "It requires some experience of Linux server configuration to set it up."

What is our primary use case?

I have used this solution for five years (2008-2013) as the company's main business solution, and then, for a year (2017), as a custom solution for secure AWS access.

I was using it on AWS to create secure access to internal VPC services. It is a lightweight, easy to setup solution.

How has it helped my organization?

Several years ago, I was working on a Consumer VPN service provider, and OpenVPN was a great base to provide such services. It is much easier to scale and troubleshoot compared to regular Windows-based VPN solutions or PPTP daemon.

What is most valuable?

  • Easy to setup and manage
  • Great documentation
  • Community support

What needs improvement?

At the moment, I am not working too closely with the product.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

On a scale of one to 10, I would rate technical support as a nine.

Which solution did I use previously and why did I switch?

Just regular Windows Server PPTP/L2TP and Linux PPTP. OpenVPN is clearly better than the regular solutions.

How was the initial setup?

50/50 (straightforward/complex). It requires some experience of Linux server configuration. If you are an experienced Linux user, setup is pretty fast and simple.

What other advice do I have?

Enjoy implementing it!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Systems Engineer at Nexus Open Systems
Real User
Highly stable, secure, and easy to use
Pros and Cons
  • "The most valuable features of the OpenVPN Access Server are the ease of use and integration with different platforms, such as Android and Windows. I can use the solution on my desktop and mobile devices. Additionally, the solution is secure."
  • "There could be an easier way to set up the solution. However, if you use the provided information that comes with the solution there should not be a problem."

What is our primary use case?

We provide support services to customers. For some customers we do remote support, we can log in to their VPN via the OpenVPN Access Server.

What is most valuable?

The most valuable features of the OpenVPN Access Server are the ease of use and integration with different platforms, such as Android and Windows. I can use the solution on my desktop and mobile devices. Additionally, the solution is secure.

For how long have I used the solution?

I have been using OpenVPN Access Server for a couple of years.

What do I think about the stability of the solution?

I rate the stability of the OpenVPN Access Server a five out of five.

Which solution did I use previously and why did I switch?

I have used Proton VPN in parallel to OpenVPN Access Server.

How was the initial setup?

The deployment of the OpenVPN Access Server is very easy and it can be done in minutes. There could be an easier way to set up the solution. However, if you use the provided information that comes with the solution there should not be a problem.

What other advice do I have?

I have been using OpenVPN Access Server a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Support Specialist at a tech vendor with 10,001+ employees
Real User
User-friendly and easy to implement
Pros and Cons
  • "The solution is user-friendly and easy to implement."
  • "We occasionally have internet issues which affect stability."

What is our primary use case?

We are using Access Server to put some of our internal systems behind VPN so that they won't be accessible externally. We are customers of OpenVPN. 

What is most valuable?

The solution is user-friendly and easy to implement. It's a good product and it works as expected.

What needs improvement?

There is occasionally some instability but that is due to issues with our internet connection, and is not related to the product. 

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

The solution is stable unless there are internet issues unrelated to the product.

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

The initial setup is very easy. We have 150 users in the company. We have a team of 15 DevOps and IT that maintain it and other solutions in the company. 

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Executive Officer at a tech services company with 1-10 employees
Real User
Is open source and stable, but the scalability could be better
Pros and Cons
  • "OpenVPN Access Server is cheap, and we get to use it ourselves. It is also a stable solution."
  • "It is not scalable."

What is our primary use case?

We've been using OpenVPN Access Server for node accessing.

What is most valuable?

For us, it's important that OpenVPN Access Server is cheap and that we get to use it ourselves. It is also a stable solution.

What needs improvement?

The scalability of the solution could be improved.

For how long have I used the solution?

I've been using it for nine years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is not scalable. We have 20 people who use this solution. Most of them are developers, one is a system admin person, and one is a DevOps person.

How was the initial setup?

I'm the CEO of the company, and there is a technical team that takes care of the installation. As far as I know, it was straightforward and easy enough for them. I think it took a day to install it.

What about the implementation team?

We have internal staff who implemented it.

What's my experience with pricing, setup cost, and licensing?

It is an open-source solution, so we don't pay for anything.

What other advice do I have?

On a scale from one to ten, I would rate OpenVPN Access Server at seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free OpenVPN Access Server Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free OpenVPN Access Server Report and get advice and tips from experienced pros sharing their opinions.