I primarily use LoadRunner Professional to load test applications in a manufacturing environment.
Sr. Manager at a manufacturing company with 10,001+ employees
Helpful, user-friendly tool that allows organization-wide load testing
Pros and Cons
- "LoadRunner Professional allowed us to load test potential new payroll solutions that would be implemented throughout the entire organization so that we knew which was best suited to performing well under pressure."
- "Micro Focus has two separate products for web and mobile applications, which means you have to invest in both."
What is our primary use case?
How has it helped my organization?
LoadRunner Professional allowed us to load test potential new payroll solutions that would be implemented throughout the entire organization so that we knew which was best suited to performing well under pressure.
What is most valuable?
LoadRunner Professional's most valuable features are the easy setup, the auto-correlation feature, the high number of protocols, the analysis, and the reporting.
What needs improvement?
Micro Focus has two separate products for web and mobile applications, which means you have to invest in both. LoadRunner Professional does have a mobile protocol, but it works on very few applications. Merging the two products would be a big improvement, especially if Micro Focus also ensures the on-prem and cloud solutions have the same features. They're also not great with communication, including about important things like new rollouts.
Buyer's Guide
OpenText Professional Performance Engineering (LoadRunner Professional)
September 2025

Learn what your peers think about OpenText Professional Performance Engineering (LoadRunner Professional). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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For how long have I used the solution?
I've been using LoadRunner Professional for five to six years.
What do I think about the stability of the solution?
LoadRunner Professional's performance has been good, and we've had no issues with stability.
How are customer service and support?
LoadRunner Professional's technical support is really good - they respond promptly and give super support. They also have a nice, robust knowledge bank, so if there are any issues, you can usually find help on the support site or via the community.
How was the initial setup?
The ease of LoadRunner Professional's setup process is one of its strengths - it's straightforward and takes a day or two to deploy.
What about the implementation team?
We used a vendor team.
What was our ROI?
We've got quite a good ROI from LoadRunner Professional, as it has reduced our downtime, raised our response time, and allowed us to test the new payroll system for the entire organization. However, the ROI is lower than it could be as we only use LoadRunner sparingly to avoid higher costs.
What's my experience with pricing, setup cost, and licensing?
LoadRunner Professional's licensing costs are on the higher side, apart from the Community Edition. The Community Edition is free but limited to fifty users; after that, you have to pay for extra users.
What other advice do I have?
I would recommend LoadRunner Professional as a helpful, user-friendly tool with a huge knowledge base. The only thing to bear in mind is the higher cost. I would give LoadRunner Professional a rating of eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
I like the ability to use multiple protocols
Pros and Cons
- "I like LoadRunner's ability to use multiple protocols. That's one of the greatest features along with the ability to test service calls between the app and server."
- "Sometimes, we aren't able to see an accurate page view while replying and executing the script. When you are navigating the application side by side, it needs to be displayed on a random viewer. Sometimes we will get a few applications, and we won't get others."
What is our primary use case?
Multiple protocols are available in LoadRunner, so we can choose one based on our requirements. If it is a single protocol, we have to start recording the scripting and checking whether you can record through LoadRunner. Once the recording is done, we have to do scripting and execution. We have three people working on various applications for the same client. We are working simultaneously and sharing our work to finish our content.
What is most valuable?
I like LoadRunner's ability to use multiple protocols. That's one of the greatest features along with the ability to test service calls between the app and server.
What needs improvement?
Sometimes, we aren't able to see an accurate page view while replying and executing the script. When you are navigating the application side by side, it needs to be displayed on a random viewer. Sometimes we will get a few applications, and we won't get others.
For how long have I used the solution?
I have been using LoadRunner for my entire career, so it's been almost four years.
What do I think about the stability of the solution?
LoadRunner is standalone. It doesn't rely on anything. There are three components. We are using a controller and analysis instead of a controller. We design a script and run it in the controller. In analysis, we do the reporting and analysis, but instead of a controller, we have the option called performance center, where we can run the script like the controller. However, the controller is a standard Windows-based application. If you choose the performance center, any number of people can access it at the same time.
Which solution did I use previously and why did I switch?
I have used JMeter and NeoLoad. I switched to LoadRunner because the client preferred it. If they have a budget and need to see clear views, we will opt for LoadRunner. However, if they lack funds, they can use an open-source tool like JMeter. I also have more experience with LoadRunner, so I would prefer to use that. We can write any number of lines of code manually to make the script work.
LoadRunner is a little more expensive than NeoLoad, but LoadRunner's interface is more user-friendly.
How was the initial setup?
Whenever a client wants to improve their application, they will procure the licenses. It's simple to install. it will take hardly 20 to 30 minutes of time to install and we will get 50 user licenses free of cost.
It only takes 30 minutes to deploy on our application. It's on a private cloud that we use whenever we're working on a particular project. One person is enough to install it.
What's my experience with pricing, setup cost, and licensing?
LoadRunner is a little more expensive than other solutions, but there are no hidden costs.
What other advice do I have?
I rate LoadRunner nine out of 10. You can get 50 users for free before you decide to procure the license, but run the script for multiple users.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
OpenText Professional Performance Engineering (LoadRunner Professional)
September 2025

Learn what your peers think about OpenText Professional Performance Engineering (LoadRunner Professional). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,759 professionals have used our research since 2012.
Head Automation CoE at Truglobal
Great for performance testing and capturing performance engineering
Pros and Cons
- "A very comprehensive tool that is good for performance testing."
- "Lacks specific level monitoring."
What is our primary use case?
Our primary use case was for performance testing and platform application problems. We used it mainly in the banking sector and for API testing. It's multi-purpose. I recently moved to a different company.
What is most valuable?
This is a very comprehensive tool. It helped us with performance testing and allowed us to capture the actual performance engineering as well.
What needs improvement?
If they were to add some kind of specific level monitoring, I think that would be very useful. When it comes to the main load of operation, it stimulates the load by using the underlying mechanism, either the API or some other protocol. If they were able to capture the UI aspect as well, that would be very, very helpful. This is an expensive solution and perhaps they could change their modeling to improve that.
For how long have I used the solution?
I used this solution for over 12 years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable. The whole objective of LoadRunner is scalability. In the organization, we had somewhere around 20 users supporting multiple customers.
How are customer service and support?
The technical support is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also have experience with JMeter. In comparison, if it's a wave application or to some degree API testing, then JMeter works well and it's a free tool so we can tweak it to our needs. We can use BlazeMeter for the same purpose. They are cheaper options than LoadRunner. But when it comes to different types of protocols, unique protocols, those are typically supported by LoadRunner. It's a very comprehensive tool and that's why it's costly.
How was the initial setup?
The initial setup is not that straightforward. It requires specialists to train LoadRunner users. We used integrators to assist with implementation. The solution doesn't really require any maintenance.
What's my experience with pricing, setup cost, and licensing?
Micro Focus offers several options for licensing, it really depends on the number of users you have and your use case.
What other advice do I have?
It's important to have proper parameterization and correlation as part of the scripting. The workflow or modeling has to be done appropriately according to the load that will be required and that needs to be done prior to implementation. Know what your steps will be, how you plan to increase the load and replicate real-world scenarios.
I rate this solution eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at Capgemini
Great graph monitoring feature
Pros and Cons
- "Graph monitoring is a valuable feature."
- "The solution lacks some form of integration."
What is our primary use case?
We are customers of Micro Focus and I'm an end-user.
What is most valuable?
Graph monitoring is a valuable feature.
What needs improvement?
Some form of automation is needed in this product, whether it's integration with CI/CD or providing the facility to import JSON files, so that we can automatically create the scripts. I think it's reasonable to expect that kind of feature.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
The solution is stable although we sometimes face issues in developing scripts but it's a problem that can be easily reverified and edited.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Customer support is available online and it's good enough for solving the general problems that pop up.
How was the initial setup?
The setup is straightforward. We are a large company so I'm not sure how many are using this solution. In my department there are four users on our current project.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Capgemini
An advanced solution with multiple options available for the performance system
Pros and Cons
- "It is an advanced tool with multiple options available for the performance system."
- "The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all the script at one time, so it can be completed in a single click, reducing the time required."
What is most valuable?
Micro Focus does not have the limitations that other solutions have. It is an advanced tool with multiple options available for the performance system. It also has multiple protocols.
What needs improvement?
The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all of the script at one time, so it can be completed in a single click, reducing the time required.
For how long have I used the solution?
I have been using Micro Focus LoadRunner Professional for five and a half years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Micro Focus is scalable.
What other advice do I have?
Micro Focus LoadRunner is the best tool in the market. There are many open-source tools but most have limitations, Micro Focus does not.
I would rate this solution a 9 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at Intelli AI LLC
Feature-rich, quick to create effective test cases, and timely support
Pros and Cons
- "The most valuable feature is the ability to create performance test cases quickly and then execute them. It provides a lot of powerful features to do that very efficiently and effectively."
- "The flexibility could be improved."
What is our primary use case?
I use this product primarily for performance testing in various software applications. There are web-related use cases, as well.
What is most valuable?
The most valuable feature is the ability to create performance test cases quickly and then execute them. It provides a lot of powerful features to do that very efficiently and effectively.
What needs improvement?
The flexibility could be improved. For example, there are some use cases where I prefer to use NeoLoad rather than LoadRunner because of the flexibility that it provides.
For how long have I used the solution?
I have been working with Micro Focus LoadRunner Professional for the past 10 to 15 years.
What do I think about the stability of the solution?
We have had no significant issues with stability or performance.
What do I think about the scalability of the solution?
It is easy to scale and configure. We have approximately 50 people that work with it.
How are customer service and support?
There are issues from time to time that we need help with. There have been specific problems that we reached out to the vendor about, and they have mostly been resolved on time.
I am satisfied with the support.
Which solution did I use previously and why did I switch?
I have used several other performance testing tools.
One of the other ones that I have used is NeoLoad, which is a more recent entrant in this space. It's a lot more flexible to use than some other products.
When it comes to setting up test cases, the process is slightly different in NeoLoad. It is a little more automated than LoadRunner.
NeoLoad is also more cost-effective than LoadRunner.
The suitability of one product over another depends on the use case. Both of them have their strengths. LoadRunner is a much more longstanding and mature product in the market.
How was the initial setup?
The initial setup is a complex process that is not too straightforward. However, with some expertise, it is not a big problem.
It took a couple of days for us to deploy.
What about the implementation team?
We did most of the implementation internally. I handled it myself.
What's my experience with pricing, setup cost, and licensing?
LoadRunner is more expensive than some competing products.
The pricing is a little too high. However, everything is mostly included in the initial license. It depends on how many nodes you want to set up. This is what determines some of the additional costs.
What other advice do I have?
My advice for anybody who is looking into implementing LoadRunner is to try it out. Start playing with the product and test it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a consultancy with 10,001+ employees
Performs well, and is simple to install
Pros and Cons
- "The most valuable features of Micro Focus LoadRunner Professional are scripting and executing the tests."
- "Instead of having too many graphs and tabs, use the analysis section to get a more simplified defect analysis."
What is our primary use case?
We primarily use Micro Focus LoadRunner Professional to create scripts and run various types of performance tests, as well as to analyze the results.
What is most valuable?
The most valuable features of Micro Focus LoadRunner Professional are scripting and executing the tests.
What needs improvement?
Instead of having too many graphs and tabs, use the analysis section to get a more simplified defect analysis.
In the next release, I wanted to make the defect analysis part easier and more compact to view in the tool itself. For example, if there are defects in the test or some issues in the test, I would like the analysis to be more detailed and easier to understand.
For how long have I used the solution?
I am using LoadRunner, but it's a company-sponsored program, I have not purchased the tool.
I have been working with Micro Focus LoadRunner Professional for eight years on many different projects.
What do I think about the stability of the solution?
Micro Focus LoadRunner Professional is a stable solution.
We did not have any issues with the stability, or the performance of this solution.
What do I think about the scalability of the solution?
Micro Focus LoadRunner Professional is a scalable product.
Our company has a large number of users. This solution is used on a daily basis by approximately 500 people.
How are customer service and support?
I have not interacted with technical support.
This is my company that purchases the tool, and once an issue arrives, we will contact them and they will connect with technical support.
The contact is with our IT department.
Which solution did I use previously and why did I switch?
Previously, I have not used any other solution.
How was the initial setup?
The initial setup was straightforward.
I would rate the initial setup a four out of five, it was simple.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the pricing.
What other advice do I have?
I would rate Micro Focus LoadRunner Professional a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Performance Test Line manager at a tech vendor with 10,001+ employees
Straightforward installation, proactive support, and reliable
Pros and Cons
- "The most valuable features of Micro Focus LoadRunner Professional are the separate module for scripting, execution analysis, and integration with a lot of new things pipeline areas. They keep updating their releases. Recently, they have released different versions, such as the professional and enterprise. They're coming up with new features which are good."
- "Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications."
How has it helped my organization?
Micro Focus LoadRunner Professional is an on-premises solution, but we have our own internal cloud where we have deployed it. However, it is considered an on-premise solution.
Micro Focus LoadRunner Professional can be used on any application. This is a tool we use to create a concurrent transaction on an application. We can do traffic simulating for end-users behavior.
What is most valuable?
The most valuable features of Micro Focus LoadRunner Professional are the separate module for scripting, execution analysis, and integration with a lot of new things pipeline areas. They keep updating their releases. Recently, they have released different versions, such as the professional and enterprise. They're coming up with new features which are good.
The most important aspect of Micro Focus LoadRunner Professional is the security of the tool and what it provides as a result.
What needs improvement?
Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications.
For how long have I used the solution?
I have been using Micro Focus LoadRunner Professional for approximately 14 years.
What do I think about the stability of the solution?
Micro Focus LoadRunner Professional is a stable solution.
What do I think about the scalability of the solution?
The scalability of Micro Focus LoadRunner Professional is good. I can scale up and it has wide support for different protocols. Pretty powerful in terms of logins to different pipelines, such as Gen Kings.
We have approximately 30 to 40 customers and approximately 300 users using the solution.
How are customer service and support?
For the Micro Focus LoadRunner Professional is not possible for them to provide us with a resolution because there is a bottleneck from the solution side, but they are proactive.
How was the initial setup?
The initial setup of Micro Focus LoadRunner Professional is simple for me. However, I understand new people have to learn, and I would still rate it simple. The deployment took approximately 30 to 45 minutes. Micro Focus LoadRunner Professional is straightforward but the Enterprise version is complicated.
What's my experience with pricing, setup cost, and licensing?
There is an annual license required to use Micro Focus LoadRunner Professional. There are not any additional costs other than the licensing fees to use it.
What other advice do I have?
My advice to others is that this solution is good and they should
I rate Micro Focus LoadRunner Professional a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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In my opinion, LoadRunner is outdated. The best Load and perf tool on the market is NeoLoad, owned by Tricentis.