We're using NetApp to make sure everything is secure, in a single location, and easy to maneuver and manipulate when the time comes for it.
Sr. Systems ADMINISTRATOR at a government with 11-50 employees
Ensures everything is secure, in a single location, and easy to maneuver and manipulate when needed
Pros and Cons
- "The storage solutions that we use allow us a lot more peace of mind."
- "They could help with knowledge transfer. I'm working on sitting down and getting familiar with the different storage solutions and technologies that are already available and just need to keep myself abreast of what's coming up."
What is our primary use case?
How has it helped my organization?
The storage solutions that we use allow us a lot more peace of mind.
What is most valuable?
We've had situations where our HVAC unit became unreliable, and we've had a number of occasions where we've had to shut down our services in order to preserve what data we did have. This solution has allowed us to maintain our data securely and safely, and we don't have to worry about it. We simply brought the service back up, and then all of our data was still there and intact. Our customers appreciated that.
The solution helped streamline our internal operations. It's pretty much allowed us to focus on larger tasks on hand versus constantly wondering how our storage is going to be. For example, we never worry: "Are we going to run out of it?" or "Are there any configurations that we have to consistently change?" Being able to focus on much larger tasks on hand and not have to consistently worry about our storage solutions has been a big plus. It's also allowed us to streamline things and put our focus where we really need to put it.
What needs improvement?
In terms of improvement, they could help with knowledge transfer. I'm working on sitting down and getting familiar with the different storage solutions and technologies that are already available and just need to keep myself abreast of what's coming up.
Buyer's Guide
NetApp AFF
December 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
What do I think about the scalability of the solution?
One of our chief priorities is expanding our storage to the cloud. That's one of the biggest aspects that the client is working towards—putting a lot in the cloud instead of having an on-prem setup. It will be more agile, if you will, and allow our customers to effectively do their jobs with little to no interruption.
How are customer service and support?
We haven't had any real challenges with it. Everything's been pretty smooth and straightforward. Of course, if we've had any issues, we can easily get on the phone with our reps, and they'll give us an answer nearly the same day or within 24 hours of us asking. They're really responsive. We've had very few issues, if at all.
Which solution did I use previously and why did I switch?
When I came on board with my company, we were all already pretty waist-deep with this particular product. This solution is the only one we've used before, and we'll probably continue to use it in the foreseeable future.
What other advice do I have?
Future investments will be prioritized around AI. AI is one of the big aspects that we're working on. That, of course, eats up a lot of storage and, of course, working on shifting to the cloud instead of just on-prem. That's one of the aspects that we're chiefly working towards and making headway on. So it's a matter of just getting to the finish line.
Our priority for our client is to be able to provide that service quickly, effectively, and on budget. Having our customers able to go forth and do whatever they need to do with little to no interruption or hiccups along the way is important.
I'd rate the solution nine out of ten. I haven't really gotten too deep into it. I've gotten deep enough to know that I trust this trust this material. I'm pretty sure if I've had a lot more experience, it'll be a ten, sure enough. It is definitely a very solid system. I would recommend NetApp to anyone.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Commercial adviser at a tech services company with 11-50 employees
Since switching, our clients have reported improved performance and reduced latency
Pros and Cons
- "I like NetApp AFF's deduplication."
- "I don't work on the technical side of things, so it's hard for me to highlight areas of improvement, but maybe the price could be a little better."
What is our primary use case?
We recommend NetApp for all our clients that have traditional infrastructures with two servers and some companies that are in manufacturing or the public sector. We have many different experiences with NetApp.
How has it helped my organization?
NetApp AFF has helped our clients simplify their infrastructure while delivering high performance to their business-critical applications. We have a lot of clients that use SQL Server with NetApp, and we have noticed improved performance. We usually recommend NetApp AFF instead of SaaS because it's much faster. We've gotten a lot of positive feedback from our customers about the reduced latency.
What is most valuable?
I like NetApp AFF's deduplication. The solution's AutoSupport feature is efficient and effective because customers are notified of potential issues before they experience problems with NetApp. The support is sold based on metro clusters, so they guarantee the client's business continuity. NetApp has an Active IQ app that allows you to get information on your smartphone.
What needs improvement?
I don't work on the technical side of things, so it's hard for me to highlight areas of improvement, but maybe the price could be a little better.
For how long have I used the solution?
We first implemented NetApp AFF in 2016.
What do I think about the stability of the solution?
We haven't faced stability issues with NetApp AFF.
What do I think about the scalability of the solution?
NetApp AFF is scalable.
How are customer service and support?
I rate NetApp support 10 out of 10. We've gotten good feedback from our customers. They're very satisfied.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We sometimes offer clients alternatives to NetApp like HPE and Dell EMC. While we typically recommend NetApp, some clients prefer other storage vendors. We had one client who used Pure Storage, but they asked us to try NetApp. Today, none of our customers have Dell EMC.
What was our ROI?
NetApp AFF offers some cost advantages because the product has a long lifecycle. The clients don't need to change their storage solution every two to three years. Customers can extend their guarantee to six or seven years.
What's my experience with pricing, setup cost, and licensing?
NetApp isn't the cheapest solution on the market, but the price is good for the performance we get.
What other advice do I have?
I rate NetApp AFF 10 out of 10. Our customers are satisfied with the performance. We never have any problems with the data speed.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
NetApp AFF
December 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Lead Infrastructure Architect at a construction company with 10,001+ employees
It has simplified our operational model by making routine processes easier and less prone to error
Pros and Cons
- "Our architecture has historically relied on RDMs, so AFF has enabled us to easily migrate from our old EMC PowerMax to the new NetApp. It's been pretty smooth. We have a lot of SAP servers in our environment, so performance is critical for us."
- "The ONTAP APIs are good, but little things here and there are slightly different, so I had to program something to catch a different error case or something like that. That adds a little work on my end, but it's ultimately been pretty easy to work with. It's just the consistency of the REST API. About, 95 percent of the operations working with the REST API are great, but then you have about 5 percent of things that are slightly different."
What is our primary use case?
We're using NetApp AFF primarily for file and block storage. We have deployments for remote sites and our data centers, and we also use it for NAS file storage, both NFS and CIFS. We're also using it as a cloud backup, so it is like our tertiary spot for cold data or snapshots.
Our team is gaining experience with ONTAP, which works similarly in the cloud with Azure. As the business has more requests for spinning up new apps in Azure, we'll have the expertise to deploy that quickly in Azure natively with ONTAP stuff.
How has it helped my organization?
Our architecture has historically relied on RDMs, so AFF has enabled us to easily migrate from our old EMC PowerMax to the new NetApp. It's been pretty smooth. We have a lot of SAP servers in our environment, so performance is critical for us.
AFF is simplifying our operational model. We get a lot of requests from our DBAs for routine operations like quick snapshots, backups, or something related to storage. Those requests happen all the time. You could do that with PowerMax, but the process on NetApp is more straightforward and less prone to error. We're a small team supporting a global organization, and every minute we can shave off our routine operations does make a difference for us. It enables us to focus on major projects instead of everyday work.
I'm not in the weeds in terms of costs. One of my other colleagues handled that a little more than I did, but time is money, and we can respond faster to requests. That saves everybody's time, improving efficiency and productivity. You get angry when you're on the other side, making requests and waiting. You're like, "Why have they not finished it yet?" Your morale, effectiveness, and productivity can go down. That can spiral out of control. It's a ripple effect of the little things adding up to make a big difference, so that's where I would frame it in terms of cost-effectiveness.
We have quite a few active-active processes in our data center. We have primary and backup data centers and high-performing databases that require active-active workloads over a 10 gigabit WAN connection. And we are usually at about 1 millisecond latency at all times. So we're hitting it with lots of stuff, and it doesn't bat an eye. It's been very high-performing and easy to use.
What needs improvement?
I've only been using AFF for about a year now, so I don't have many criticisms. I wrote a lot of the automation for our initial migrations from PowerMax to NetApp and as well as automation related to refreshing our production systems. We clone a lot of our production systems to the testing or QA environments so our developers could use real production data in a safe environment.
I worked with the APIs quite a bit, including the REST API. We're working to move out from RDMs to do more VMDK-based disks in VMware, which will allow us to use SnapCenter for more efficiency. SnapCenter makes things even simpler than they already are. Additionally, once we are on VMDKs, we’ll be using the SnapCenter API, which I like even better than ONTAP's REST API.
The ONTAP APIs are good, but little things here and there are slightly different. That adds a little work on my end, but it's ultimately been pretty easy to work with. It's just the consistency of the REST API. About 95 percent of the operations working with the REST API are great, but then you have about 5 percent of things that are slightly different.
That 5 percent mostly come from response data being returned slightly differently than the ones you've already worked with. It's easy enough to work around but blows up in your face the first time you try it, so you inspect the response to see what changed. I would like it if they worked a little harder to get that a little more perfectly standardized. Thankfully the documentation is top notch, so if you aren’t sure of something specific you can just look it up.
What do I think about the stability of the solution?
NetApp AFF has been rock-solid. We've had it in production. We did have a node blip recently, but it auto-recovered. Support was automatically alerted, and they told us to check it out. Support had already identified the bug, and there was already a patch for it.
What do I think about the scalability of the solution?
We purchased NetApp AFF with scalability in mind. We ended up going with the A900, which is a switched design, so expanding nodes out will be trivial. For some of our smaller sites, we use the A150, and we don't expect that we will need more. If necessary, we can buy some more A150s and expand without much fuss.
How are customer service and support?
I rate NetApp support 10 out of 10. NetApp AFF reduces support issues like performance tuning and troubleshooting. EMC didn't fail regularly, but EMC support has decreased in quality over the years, and getting satisfactory problem resolution has been challenging. That was one of the factors that started getting us to look at other alternatives. We certainly have had our fair share of implementation issues and little bugs here and there. We ran into a panic bug the weekend before flying over here [to NetApp Insight 2023]. But that was an auto-support case from NetApp and quickly resolved.
They were aware of the problem before we were. It automatically recovered. They found the bug for us and gave us a patch to use when we were ready. In most cases, it was pretty simple. NetApp support has been top-notch. I've not had any issues working with NetApp. They've been some of the best and brightest people I've worked with in my career.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used EMC PowerMax. The biggest reason for the switch is that we needed a cloud-ready, cloud-first solution. PowerMax is still a fine platform if you are committed to on-prem and have high-performance on-prem workloads and use cases. It could still be a perfect product for you. However, PowerMax may be limiting if you know your business requirements will take you to the cloud. That's where we were at. Our business was pushing us into the cloud, and we needed more of our workloads to be replicated in the cloud or cloud-native. PowerMax wasn't the right solution for that.
PowerMax is an aging platform so it doesn't have the flexibility to easily migrate into the cloud. We need our hot-tier data readily accessible on-prem and to be able to access cold storage in the cloud through Azure or whichever provider you want. But we use Azure. That was a key factor for us. We currently use cloud tiering to Azure for automated cold storage processes (mainly for file level data) and we are still exploring additional use cases for future and expanded operations.
How was the initial setup?
We did a six-month proof of concept and put it through its paces. We had a cluster in our primary and backup data centers. We tested out SnapMirror Business Continuity quite thoroughly. That was a new technology for us, and it's still fairly new in its own right. We even did some automation in the proof of concept where we built out a process that explored what our refresh process would look like on NetApp. We were able to bang that out in about three days. It was easy. I was involved with that from day one.
What about the implementation team?
We partnered with CDW during implementation. They've been a fantastic value add for us. We also worked with a rep from NetApp, but we met a lot of NetApp people and CDW people. Both companies brought deep knowledge and expertise. We had a long list of questions that they answered to our satisfaction.
What was our ROI?
I wouldn't be able to quantify the ROI in dollars and cents, but we've seen improvements in terms of saving time and increasing our effectiveness. My background is in virtualization and networking. I was new to storage when I started working with NetApp only a year ago. It has been easy to figure out. As we grew our infrastructure team, it has been easy to onboard them and get them up to speed, so it's much easier to realize the value we're looking for.
What's my experience with pricing, setup cost, and licensing?
When we bought NetApp, it was very reasonably priced. When you factor in the time savings, it's highly cost-effective.
What other advice do I have?
I rate NetApp AFF 10 out of 10. I would recommend AFF depending on your use case. PowerMax might be right for you if you're completely on-prem and have high-performance needs. You need to understand your business requirements and what your developers and DBAs need. It's crucial to figure out exactly what's driving the business. Plot out what the next year or five years will look like and ensure you're in a position to handle those needs.
Once you know what those needs are, you'll be able to ask NetApp or whatever vendor the right questions. Those should be tough questions you ask your vendor and you should take them to task. If they don't give you good answers, they need to figure something out because you don't want something that doesn't solve your problems. That's pointless.
If you have your list of requirements, and there's five things on the list, and storage solution A does two of the five. And you've got another one storage vendor B has five out of five. Are you really gonna buy two solutions if one has a specialty feature? Because maybe one does one better/is more performant? Or are you gonna buy the one that does five and handle everything. We had a very long list of complicated protocols and setups and NetApp checked every single box.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Technician at a non-profit with 51-200 employees
It helps us expand our business, manage and secure our data
Pros and Cons
- "The AFF series SSDs delivered the most value to our business."
- "NetApp can help in these endeavours by focusing more on security."
What is our primary use case?
To accommodate growth, we invested in the technology to manage data that must be retained for at least six years to comply with legal requirements. Consequently, as our data storage reaches capacity, the overall size of our storage grid has significantly increased.
How has it helped my organization?
NetApp has been essential to our data management for the past ten years. Our environment includes FAS 8200 and AFF 300 systems, with a storage group dedicated to aggregating clinical data for use in New York State. This enterprise-level solution has served us exceptionally well, and we rely on it heavily.
The utility of the SSDs with the AFF series. We have some high-performing databases and high-performing active computational use from those systems. So, that's been pivotal in terms of performance. We ingest a lot of data, and having the ability to deliver that data for our analytics is paramount.
Our company is constantly evolving, with new demands and features emerging. This solution helps us maintain momentum and stability.
What is most valuable?
The AFF series SSDs delivered the most value to our business. We definitely needed the horsepower. I would rate them nine out of ten. It is a high demand in our environment. So once we know that our developers and DBAs need that, everybody wants it. That's the only caveat, not giving it a ten because now, it's a demand that we need to get as much as we can regarding scalability. We also have other technologies that help out the storage grid because we have a whole storage box. Additionally, we must retain clinical data for a certain number of years to comply with state regulations, which prevents us from purging old data.
What needs improvement?
I am trying to take advantage of all available features to protect our data, especially considering the high risk of ransomware. To ensure data security, we will explore various options, including replicating data to our disaster recovery site. NetApp can help in these endeavours by focusing more on security.
For how long have I used the solution?
I have been using the solution for ten years.
What other advice do I have?
I would rate NetApp eight out of ten.
Given the evolving cybersecurity landscape and proliferation of AI, we are freshening up our cybersecurity, and AI is an initiative our senior management wants us to look into.
We were part of another organization that separated, and they always had NetApp.
We are investing in additional hardware and increasing our focus on NetApp resources to address expiring tools and facilitate expansion.
We expect the expansion to positively impact our organization, allowing us to scale our business.
Our company always has initiatives to expand its capabilities, and NetApp can help with that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Administrator at a hospitality company with 1,001-5,000 employees
Reduces support issues, offers superior flash capacity, and improves performance
Pros and Cons
- "ActiveIQ is the most valuable feature. It's a central point for me to be able to kick into everything every day. I log in first thing and make sure there are no issues, and it helps me with my day-to-day."
- "They should make these features a little more affordable."
What is our primary use case?
We're a hospital, and we do a lot of imaging tasks. Specifically with our cardiology imaging, we had a lot of issues with the data transfers to the FASM. Once I moved all of that over to the AFF, all of that went away.
NetApp AFF has helped reduce operational latency. From going from our old FAS systems to AFF, I already see massive performance improvements.
How has it helped my organization?
For years, my company used EMC, and EMC really wasn't doing what we needed it to do.
Some of our sales reps invited my boss and a previous administrator to NetApp INSIGHT. From there, they got to see everything work. The administrator got the certification and they actually bought it right there. AFF just fits the bill for the company.
AFF has helped us simplify our infrastructure.
The simplifications have improved our operations. Our operations used to be one to two hours, just trying to set up simple shared drives and things. Now, I do it in a couple of minutes. It's taking a lot of weight off of me.
NetApp helped to reduce support issues like performance tuning. It's the auto-support features and everything that just fires off to NetApp and they're back to me within minutes of those auto-supports firing off. It's things that would normally take days to resolve, now take minutes using NetApp.
What is most valuable?
ActiveIQ is the most valuable feature. It's a central point for me to be able to kick into everything every day. I log in first thing and make sure there are no issues, and it helps me with my day-to-day.
NetApp AFF has absolutely helped to simplify our infrastructure. One hundred percent. It's still getting us very high performance for our business-critical applications.
What needs improvement?
There are features that are available but we haven't purchased them. We haven't delved into the cloud environment too much. BlueXP offers a lot of options that I would like to see, but it's not available with what we currently have.
They should make these features a little more affordable.
For how long have I used the solution?
I've been using it for less than a year. We've had it at our company for years, but I've been working with it since March.
What do I think about the stability of the solution?
I've never had any major issues out of it other than the drive or node failure. The way it's configured is not an issue. We never saw any dip in performance or anything.
What do I think about the scalability of the solution?
Scalability is fantastic because we work with new clinics all the time. Usually, I have to spin up some new volumes for those, and it's no problem at all. We're looking at Keystone right now, and that's going to help it quite a bit more.
How are customer service and support?
The customer service and support are fantastic. A couple of weeks ago, I had a drive go down, and they had one out to me the next morning.
I had a control board go down on one of my nodes a few months ago, and they sent a guy out to me the next day.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used different solutions. We opted for AFF because of its flash capacity. The all-flash capacity is fantastic.
How was the initial setup?
I enjoy understanding how the setup works. I never have any issues with it.
The previous guy set it up before me, and I've picked it up and run with it. I haven't really had any issues since then.
What was our ROI?
We saw an ROI in terms of turnaround times on our data. It provides patient care at a much faster speed than what we normally would be able to.
What's my experience with pricing, setup cost, and licensing?
In future releases, I would like to see some nonprofit licensure tiers because it's a nonprofit hospital, so it's competing with more commercial licensing. It gets a little more expensive for the nonprofit.
Which other solutions did I evaluate?
My company evaluated different options, but AFF was definitely one of the front runners.
What other advice do I have?
Overall, I would rate NetApp AFF a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Storage Engineer at a university with 5,001-10,000 employees
Is reliable and scalable, and can quickly and efficiently snapshot the data
Pros and Cons
- "I like the ability to snapshot, and the cloning features are valuable to us as well. I like that I can quickly and efficiently snapshot the data and move it to wherever I need to locally or in the cloud. Also, I know that when I take the snapshot that all of the data will be there and that it will be usable when I need to use it."
- "It can get a little expensive if you need to add more disks. The cost is a pain point for us, especially in terms of expansion."
What is our primary use case?
Our primary use case is running NFS exports for our local on-premises VMware and our CIFS for local shares.
What is most valuable?
I like the ability to snapshot, and the cloning features are valuable to us as well. I like that I can quickly and efficiently snapshot the data and move it to wherever I need to locally or in the cloud. Also, I know that when I take the snapshot that all of the data will be there and that it will be usable when I need to use it.
The reliability of NetAPP AFF is another valuable feature.
Blue XP has made it a single pane of glass so that we can see both on-premises and the cloud. We don't have to worry about going back and forth. It has made everything seamless in terms of the look and feel for the admins.
We use other NetApp Cloud Services solutions such as FSx, Cloud Volumes ONTAP, BlueXP, and Cloud Manager. We're just starting to dip our toes into FSxN. We run all of our student services, our general ledger, and all of our classroom-related items off of CVOs. It has been very reliable for us.
For how long have I used the solution?
We've been using NetApp AFF since 2019.
What do I think about the stability of the solution?
We have been running NetApp AFF (All Flash FAS) since 2019, and we've not had one unplanned outage since then. It's been a reliable workhorse for us.
What do I think about the scalability of the solution?
We've had to upgrade our available storage three times, and it was all seamless. There is a cost every time, but there hasn't been an outage. It's been quick and seamless, and we haven't had any issues with scalability.
We have 8,000 undergraduate students and 2,000 graduate students, and we facilitate another 5,000 university staff. We run all of our campus-wide phone systems and CIFS on it, along with our local VMware environment. We have about 10,000 to 15,000 people relying on NetApp AFF every day.
How are customer service and support?
Whenever we have a problem, the technical support staff usually contact us before we contact them. We've never had an issue with technical support, so I'd give them a rating of ten out of ten.
How would you rate customer service and support?
Positive
What was our ROI?
As far as a return on investment, it's freed up a lot of our time so that we do not have to worry about the little things that usually take up the majority of our day. Our time can be spent in other areas, whether that's helping with other products, developing new ones, or helping end users.
What's my experience with pricing, setup cost, and licensing?
It can get a little expensive if you need to add more disks. The cost is a pain point for us, especially in terms of expansion.
What other advice do I have?
Overall, I would rate NetApp AFF (All Flash FAS) at ten on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It can speed up our production and save us time
Pros and Cons
- "I like NetApp's edge visualization and load balancing."
- "NetApp could lower the price and offer a true cluster architecture. It's currently a 1.4 cluster, not a real 2.0 cluster."
How has it helped my organization?
NetApp has increased our speed. It can speed up our production and save us time. Our production runs on NetApp, and the data cannot be disturbed. It gives us the capacity and speed we need for our production data.
NetApp's new technology will improve our skills, which we can use to improve the company. We will have the architecture to deal with production issues and improve our production environment, enabling us to make more money. For example, adding AI technology will significantly enhance our operations because AI can perform traditional maintenance and routine jobs.
Our investment priority should be security because we're still growing on a straight path. The second one should be a true cluster. NetApp's cluster is still not an actual cluster. Then we'll have a perfect product.
What is most valuable?
I like NetApp's edge visualization and load balancing.
What needs improvement?
NetApp could lower the price and offer a true cluster architecture. It's currently a 1.4 cluster, not a real 2.0 cluster.
What other advice do I have?
I rate NetApp solutions eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Architect at a real estate/law firm with 1,001-5,000 employees
Enables us to provide more and faster connections for our users and simplifies future hardware replacement
Pros and Cons
- "NetApp solutions are easy to maintain and upgrade."
What is most valuable?
NetApp solutions are easy to maintain and upgrade.
For how long have I used the solution?
NetApp allows us to provide more and faster connections for our users and simplifies future hardware replacement. That's why we purchased NetApp.
Innovation is probably the most critical factor. We wanted the ability to refresh hardware. Our biggest pain point was running out of space on our current NAS. It was approaching the end of its life, so we needed to find a new solution to replace our existing hardware.
Our future expansion into NetApp will probably be going from HCI back to just SAN solutions. Data storage solutions and cybersecurity are our investment priorities.
Which other solutions did I evaluate?
We looked at Dell's PowerScale and Pure Storage's FlashBlade. The decision came down to the cost relative to the number of connections we could have and the amount of storage we could get. The NetApp solution was all-flash, so it was also faster in most cases. One solution was spinning disk, and it just got thrown out.
What other advice do I have?
I rate NetApp solutions nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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