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Mule ESB Room for Improvement

FS
Vice President at a philanthropy with 1-10 employees


Its licensing or pricing model should be improved. If I compare it to other solutions, it is very expensive for small and medium businesses.

Their support should also be improved. Some of the tickets took a long time to be resolved, and I had to escalate to my account manager.

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GT
Solutions Architect at a tech services company with 1,001-5,000 employees

We would like the ability to use our own code. This would allow us to develop customizations with ease. Additionally, it would be nice to have more analytics or insights on the exchanged information between databases.

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Palavesam Subbiah - PeerSpot reviewer
Senior Consultant at a tech services company with 1-10 employees

As for what can be improved, in my experience the SMPT connectors need some improvement. 

It definitely takes some amount of integration knowledge but it is still pretty easy to learn. But I would request that the documentation be more informative. That would help the development community to understand the solution better, to deal with whatever challenges they face and ensure they'll be able to solve them on their own. 

The integrations are complicated so maybe that aspect of the solution should also be made simpler to use so that it wouldn't require such experienced resources to build a more complex integration.

Additionally, there are limitations with the subscription model that comes with the product. If you subscribe to the platinum subscription, you get more benefits. Now there are limitations in keeping the logs and the ability to handle the max of 30 days. They could improve that.

Lastly, they could provide us a bit more coding features.

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Buyer's Guide
Mule ESB
June 2022
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,229 professionals have used our research since 2012.
PD
Director - Projects at a consultancy with 51-200 employees

MuleSoft is not so strong in method-based integration, so they're not so functional in that regard. It seems that it has not been their priority.

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IR
Consultant, Architecture and Standards at a tech services company with 51-200 employees

There are several areas that need improvement. It's not easy to troubleshoot and we still can't make it work. It starts then stops. We are still trying to make it work using other tools that we have in-house, such as Kubernetes. So far, we have not found the proper way to connect them.

Stability is an issue as well as scalability. Both of these need improvement.

Pricing is always an area that can be improved. It's everyone's wish.

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SG
Senior Software Engineer at a tech services company with 10,001+ employees

In respect of the UI or the interface, a concept such as that offered by Microgateway would be preferable. We basically use ESB for the gateways. Yet, sometimes when we make use of on-premises standard applications, we require a Microgateway or sidecar proxy products or sidecar proxy-type gateways. This should be addressed. 

A Microgateway type of application should be available for lending support to MuleSoft. When it comes to standalone applications, it would be better if a sidecar proxy were available, rather than the security models being implemented inside the application. The sidecar proxies make things very simple in respect of microservices.

It would be great to see implementing security modules as a feature. 

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RG
Senior Software Engineer at a computer software company with 5,001-10,000 employees

It should have some amount of logging.

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Jose-Ramirez - PeerSpot reviewer
Software Developer at Softtek

In the next release, I would like to see improvement in the generator for the DataWeave language so that it's a little more graphic.

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Santosh Solapurkar - PeerSpot reviewer
Manager at Deloitte

The price of Mule ESB could improve.

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Badrakh V - PeerSpot reviewer
Information System Architect at Astvision

There are some features on the commercial version of the solution that would be great if they were on the community version. Additionally, if they added more authorization features it would be helpful.

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UK
Not specified ( Team Lead ) at ADP

The main issue we currently have is that the version we are using will not be supported for much longer and we'll have to migrate to the newer version. 

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Amit Behere - PeerSpot reviewer
Software Engineer at a tech services company with 51-200 employees

I think there are some connectors that are not available that should be included. Supports like Salesforce Connector that are available in APN could be included. It's possible that this requires more configuration in our system. I've also found that running Mule Anypoint Studio ESB can slow things down. 

They have good documentation but it's better to have a video explanation for some of the demos, something basic that runs for 10 minutes or so. If you have that and combine it with the documentation, it would simplify the learning process. 

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Mahdy Zia Uzzaman - PeerSpot reviewer
System Integration Engineer at ILCS

Mule ESB could be more user-friendly. I think users must learn about the architecture before they start coding. The price could be better. In the next release, I would like to see an EDIFACT integration.

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RC
Manager- Integration Services & BPM at a financial services firm with 1,001-5,000 employees

There are some issues with both stability and scalability.

I have experienced some issues with clustering.

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FS
Director at a tech services company with 11-50 employees

In order to meet the new trend of active metadata management, we need intelligent APIs that can retrieve new data designs and trigger actions over new findings without human intervention.

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VenkatRaj - PeerSpot reviewer
Tech Lead at V-Soft

In an upcoming release, I would like to see more additional concept for exception handling, batch processing, and increased integration with other application.

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Hashim Sharif - PeerSpot reviewer
Co Founder - Data Engineering Head at Sadeeem Knowledge

I'd like to see more attention given to the community editions.  

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Buyer's Guide
Mule ESB
June 2022
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,229 professionals have used our research since 2012.