Ozgur-Ekinci - PeerSpot reviewer
Technical Operations Manager at BTSERVISI
Real User
Top 5
Is scalable, stable, and fairly easy to install
Pros and Cons
  • "It's definitely scalable."
  • "Microsoft has some training portals, but more could be developed."

What is most valuable?

It's definitely scalable.

What needs improvement?

The price could be lower.

Microsoft has some training portals, but more could be developed.

Additional documentation could be added.

What do I think about the stability of the solution?

It's stable if you take care of it, but it's not an install-it-and-forget-about-it kind of product. You have to maintain it.

What do I think about the scalability of the solution?

It's definitely scalable.

Buyer's Guide
Microsoft Exchange Online Protection (EOP)
May 2024
Learn what your peers think about Microsoft Exchange Online Protection (EOP). Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,170 professionals have used our research since 2012.

How are customer service and support?

The quality of the technical support is good, but the speed could be better. I would rate it at three on a scale from one to five.

How would you rate customer service and support?

Negative

How was the initial setup?

It's neither very easy nor very complex to deploy Microsoft Exchange Online Protection. It's in-between. On a scale from one to five, I would rate deployment at three.

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

On a scale from one to ten, I would rate this solution at eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
PreSales Engineer at Exakis Nelite
Real User
Top 20
Scalable solution, but integration with other platforms would be helpful
Pros and Cons
  • "It provides security to both on-premises and Azure infrastructures."
  • "They should specify the difference between Defender for Office 365 and Exchange Online Protection."

What is our primary use case?

We use the solution as a security gateway to protect electronic messages for our customers. It helps us define email transaction rules to protect them from inside and outside the network.

What is most valuable?

The solution's most valuable feature is securing the on-premises and Azure infrastructures.

What needs improvement?

They should add more information to specify the difference between Defender for Office 365 and Exchange Online Protection. We keep getting queries regarding it. Also, they should integrate the solution with other platforms. We currently face issues while helping customers migrate from another solution to Microsoft Exchange.

For how long have I used the solution?

We have been using the solution for 12 years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have 50 customers using it. We have seen many customers moving their solutions from on-premises to on-cloud. The solution provides a secure bridge for migration.

How are customer service and support?

The solution's customer service is good.

How was the initial setup?

We need to have a license to set up the solution.

What about the implementation team?

Our deployment and maintenance team for the solution comprises three architectures, five consultants, and two desk managers.

What's my experience with pricing, setup cost, and licensing?

Apart from the license fee for the solution, there are no additional costs.

What other advice do I have?

I recommend the solution to others and rate it as a seven.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Exchange Online Protection (EOP) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Microsoft Exchange Online Protection (EOP) Report and get advice and tips from experienced pros sharing their opinions.