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reviewer1629081 - PeerSpot reviewer
Technology Consultant at a computer software company with 51-200 employees
MSP
Oct 3, 2021
A very solid security system with advanced hunting capabilities and great stability
Pros and Cons
  • "It's a very solid security system, and the advanced hunting and everything really lets you dive deep into things."
  • "Stability-wise, I have not had another product that has been as stable and has had fewer issues."
  • "I would just like them to have more consistency, and that's a comment that's across the board with Microsoft. They change things a lot."
  • "I would just like them to have more consistency, and that's a comment that's across the board with Microsoft."

What is our primary use case?

The solution is used for endpoint detection and response, however, it also has vulnerability management. I don't use that as much as the endpoint detection and response. I use it in combination with Cloud App Security and Endpoint Manager.

What is most valuable?

The most valuable feature is the fact that, if you have the M365 E5, it's included and everything is in the bundle. 

It's a very solid security system and the advanced hunting and everything really lets you dive deep into things.

What needs improvement?

Overall, they're doing a much better job. However, recently, they added the Azure Defender. When you use the Azure Defender licenses, you're already enrolled. 

I prefer that they had the old interface that was not combined with compliance, and still, they've changed that to make it better. I would just like them to have more consistency, and that's a comment that's across the board with Microsoft. They change things a lot.

For how long have I used the solution?

I probably started diving into Microsoft Defender about two years ago.

Buyer's Guide
Microsoft Defender for Endpoint
March 2026
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability-wise, I have not had another product that has been as stable and has had fewer issues. It's amazing.

What do I think about the scalability of the solution?

The solution is scalable. For example, I helped a 12,000-person company put it in and automated it without any issue.

How are customer service and support?

In terms of technical support, I have not had to call them related to anything on Defender for Endpoint. I'm a CSP, so I'm calling and I'm getting different assistance than, say, a home user. That said, at the same time, it really depends on if you're getting level one or level three support.

How was the initial setup?

The initial setup is very straightforward. There's a lot of people putting it in that don't understand it, however. They're not using device groups and auto-remediation settings.

I do a lot of security reviews as well, and what I find is that, although it works well out of the box, there are missing components. Another thing is that people will basically use the product, and yet, not set up the integrations with Cloud App Security and Endpoint Manager. When they do that, they're not getting the full functionality of it. I, on the other hand, know the system, so I see people often having trouble with it. If people are trained or go through training, they would be able to get the full functionality out of it.

What was our ROI?

I can't give numbers, however, for the price, when you're increasing from an E3 to an E5 license, the amount of features you get eliminates a lot of other systems. Therefore, you do get a pretty good ROI. On top of that, you only have one management system and one reporting system. Overall, the numbers have been quite impressive.

What's my experience with pricing, setup cost, and licensing?

I don't know the standalone costs. It is my understanding that the M365 E5 is $56 a month or something close to that pricing. That would be for the full suite. Just Defender might be $8 a month. I can't say for sure.

What other advice do I have?

I'm a consultant. I primarily work with Microsoft and I do the threat management and check vulnerabilities on the database. I'm looking for something that is not super expensive yet covers vulnerability management and where you can pick the products, and pick alerts, and you get a weekly digest report, just so that we can better manage everything.

I work with pretty much all of the 365 products. I'm pretty widely experienced in Defender. I work for a managed service provider. I'm one of the people that's, besides having my Microsoft Azure architecture, Azure security, Microsoft 365 expert level, plus M365 security knowledge. I focus on Azure and M365 security.

For Microsoft Defender, the product is cloud-based, therefore it is managed and it's updated constantly.

I would advise users to take advantage of Microsoft integrations. I would suggest that they put it all together, so they can use it as a full bundle.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1530651 - PeerSpot reviewer
EMEA IT Infrastructure Manager at a consumer goods company with 5,001-10,000 employees
Real User
Sep 23, 2021
Works well as part of an overall security solution and has no impact on end-users
Pros and Cons
  • "Defender has very little impact on the end-user and the agent works quite well with a minimal impact on the client and server."
  • "Microsoft has a big advantage because Defender knows how to interact with the CASB and all the other security components that you have, and overall that makes the management of the environment much easier."
  • "Cortex... has good investigation capabilities, out-of-the-box, in case there is an event that you'd like to investigate. It's quite convenient. Microsoft has those capabilities as well, but you need a bit more training on the product to get the basic information that you can get out-of-the-box with Cortex."
  • "Microsoft has those capabilities as well, but you need a bit more training on the product to get the basic information that you can get out-of-the-box with Cortex."

What is our primary use case?

We use it for endpoint security.

How has it helped my organization?

When looking at the ecosystem as a whole, security-wise, Microsoft provides a complete solution with the E5 Security suite. Microsoft has a big advantage because Defender knows how to interact with the CASB and all the other security components that you have. Overall, that makes the management of the environment much easier. It's easier to understand what's going on, to become aware of risks, and to take action.

What is most valuable?

  • Defender has very little impact on the end-user.
  • The agent works quite well with a minimal impact on the client and server.
  • It's very easy to deploy it.

For how long have I used the solution?

We did a trial of Microsoft Defender for Endpoint for about three months, and now we are in the process of rolling it out.

How was the initial setup?

We have about 4,300 users of Defender and it took two days to have it fully deployed. With Cortex it took some time. With Cortex, we had some 500 clients that we had to investigate because for some reason they did not get the agent immediately and we had to do some tweaking to get it to all the end-users.

What about the implementation team?

We used consultants for the deployment of both Cortex and Defender.

Which other solutions did I evaluate?

We gave Palo Alto Cortex XDR a try and we are now in the process of removing it and going to Microsoft Defender for Endpoint. I have experience with both of them.

Cortex has quite good management capabilities that give IT organizations quite a good picture of attempted cyber attacks. It has good investigation capabilities, out-of-the-box, in case there is an event that you'd like to investigate. It's quite convenient. Microsoft has those capabilities as well, but you need a bit more training on the product to get the basic information that you can get out-of-the-box with Cortex.

The onboarding process with Defender is much easier. In two days we were able to deploy it to our whole organization. Cortex is much more cumbersome. But the onboarding process is not the issue. A more important difference is that once you have security risks that you would like to mitigate, Cortex more easily gives you information regarding the threats. Microsoft gives you exactly the same information, but you have to know how to dig a bit more and do some manual steps that, with Cortex, are more straightforward.

The main issue that we had with Cortex, and the reason we decided to roll back and go to Defender, is that Cortex has a horrible impact on the performance of the system. For an enterprise-level organization, it kills the system. Users were complaining that when moving between emails in Outlook it would take a lot of time, creating a lot of delays and timeouts. Web browsing and every action on their computers took much more time than usual with Cortex.

What other advice do I have?

I would rate Defender a nine out of 10, while Cortex XDR is a five out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
March 2026
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Chief Executive Officer at Apollo Asset Management Company
Real User
Sep 9, 2021
Its files and folder protection ensures no changes can made to endpoint folders and files without the user being aware
Pros and Cons
  • "It is quite stable. We have not had any cases, i.e., viruses, that would require a reboot, etc. We have never had a situation where we needed to reinstall the tools as a result of the Defender application or a feature being corrupt."
  • "The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware."
  • "We have not had any attacks, in terms of viruses, worms, or ransomware, in the last three years."
  • "I wish they would extend the use of the Security Central portal, even for the free option of Defender. Because, as companies grow, it is labor intensive to manage the AV and detection part of it. For companies already subscribed to Office 365, I think this would be a good enhancement."
  • "I wish they would extend the use of the Security Central portal, even for the free option of Defender."

What is our primary use case?

We are using it as the antivirus as well as the malware protection.

How has it helped my organization?

We have not had any attacks, in terms of viruses, worms, or ransomware, in the last three years.

The impact of the solution has been minimal. Employees can work with any interruptions.

What is most valuable?

The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware.

What needs improvement?

I wish they would extend the use of the Security Central portal, even for the free option of Defender. Because, as companies grow, it is labor intensive to manage the AV and detection part of it. For companies already subscribed to Office 365, I think this would be a good enhancement.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

It is quite stable. We have not had any cases, i.e., viruses, that would require a reboot, etc. We have never had a situation where we needed to reinstall the tools as a result of the Defender application or a feature being corrupt.

Four IT support technicians are responsible for administrating Microsoft Defender in our organization. They make sure that upgrades and updates are done in a good timeframe.

What do I think about the scalability of the solution?

Its scalability is good enough. As long as you deploy the OS, you will keep on deploying Microsoft Defender automatically. This is a good option.

We have about 375 endpoints.

How are customer service and technical support?

I have never used their support.

Which solution did I use previously and why did I switch?

Before Microsoft Defender, we were using Bitdefender. Before Bitdefender, we were using McAfee Symantec.

We switched to Microsoft Defender because there was a change of ownership for the company in 2017.

We went for Microsoft Defender once we were informed that it would be part of our Office 365 package. So, we combined the licensing for the OS with Office 365. Yeah. We thought it was a good bargain.

How was the initial setup?

The initial setup was straightforward.

The deployment takes a maximum of half an hour.

What was our ROI?

We have seen ROI. Most of the other competing alternatives will cost up to around $30 per user device. We average 400 devices. Therefore, the amount that we save each year is 400 times $30.

What's my experience with pricing, setup cost, and licensing?

We have been using the free version.

What other advice do I have?

Microsoft Defender is good enough as long as you ensure the environment is well-patched and secure, then even the free option will be sufficient to take care of the entire ground.

We are not looking to increase usage at the moment because of the underlying economic situation.

I would rate this solution as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1570806 - PeerSpot reviewer
Azure Engineer at a tech services company with 51-200 employees
Real User
Jul 4, 2021
Integrates well with Microsoft technologies, but needs direct integration for USB control
Pros and Cons
  • "It depends on the licensing. Most of the customers have got at least a 365 E3 license, and they can use most of the features of Windows 10 Defender. So, anyone who has got an enterprise license can start using those features. Some of the customers have got E5 licenses, and they can use all advanced features. Customers with E5 licenses use the advanced site protection (ATP) features and web content filtering without going via a proxy, which gives the benefit of replacing the proxy. They can get the benefit of MCAS and integration with Intune and the endpoint manager. It is a kind of single platform for all 365 technologies. It helps customers in managing everything through a unified portal."
  • "Our clients are definitely seeing an ROI."
  • "I would like Microsoft to have some kind of direct integration for USB controls. They have GPO and other controls to control the access of the USB drives on devices, but if there is something that can be directly implemented into the portal, it would be good. There should be a way to control via a cloud portal or something like that in a dynamic way. USB control for data exfiltration would be a good feature to implement. Currently, there are ways to do it, but it involves too many different things. You have to implement it via GPOs and other stuff, and then you move or copy those big files via Defender ATP. If there is a simple way of implementing those features, it would be great."
  • "What I've heard from the customers is that the anti-malware engine is not up to date, so sometimes it may not detect such threats."

What is our primary use case?

Our clients use it for antivirus and anti-malware purposes.

What is most valuable?

It depends on the licensing. Most of the customers have got at least a 365 E3 license, and they can use most of the features of Windows 10 Defender. So, anyone who has got an enterprise license can start using those features. Some of the customers have got E5 licenses, and they can use all advanced features. Customers with E5 licenses use the advanced site protection (ATP) features and web content filtering without going via a proxy, which gives the benefit of replacing the proxy. They can get the benefit of MCAS and integration with Intune and the endpoint manager. It is a kind of single platform for all 365 technologies. It helps customers in managing everything through a unified portal.

Normally, we implement the attack surface reduction (ASR) rules and exploit protections. We also use Microsoft Defender Application Guard and ad blocker. Instead of using the application control list, we use the ad blocker at most of the places.

What needs improvement?

What I've heard from the customers is that the anti-malware engine is not up to date. So, sometimes, it may not detect such threats. I, however, haven't got any data to show for this.

Its licensing can be better. Currently, customers with the E3 license cannot use many features, and they would like those features to be available. With Windows 10 E5, Microsoft is phasing out all the functionality. They have also made a lot of changes recently where you can also buy add-ons for Defender ATP, but for Office 365, ADT, and other stuff, you still require E5 licensing. If they can improve its licensing, it would definitely be helpful in implementing the features from the security point of view. E5 definitely has more features from the security point of view.

I would like Microsoft to have some kind of direct integration for USB controls. They have GPO and other controls to control the access of the USB drives on devices, but if there is something that can be directly implemented into the portal, it would be good. There should be a way to control via a cloud portal or something like that in a dynamic way. USB control for data exfiltration would be a good feature to implement. Currently, there are ways to do it, but it involves too many different things. You have to implement it via GPOs and other stuff, and then you move or copy those big files via Defender ATP. If there is a simple way of implementing those features, it would be great.

For how long have I used the solution?

We have been recommending Defender to customers for Windows 10 and helping them in implementing it for two years.

What do I think about the stability of the solution?

It is okay in terms of stability. I haven't seen any issues. Even if you go for a third-party vendor as your primary anti-malware software, you can get the benefit of Defender in a passive mode. 

I am an Azure engineer, and I work with an architect to design the solutions. I'm not a security person, and I don't know whether it catches all the new malware that comes into the IT world, and how quickly it gets updated because it is not my area of work as I'm not an SEC OP admin. I have read a few articles mentioning that the engine might only be 80% or 90% up to date. Obviously, no engine is 100% up to date, but it is still a little bit behind some of the third-party vendors. 

How are customer service and technical support?

We haven't used their support much, but one of my colleagues has had some problems, and I think he didn't get good support from Microsoft. So, obviously, it depends on what kind of support engineer you have been assigned. Sometimes, it can be difficult. It is not only applicable to Defender; it could be with any of the products.

How was the initial setup?

While implementing the ASR rules and other things, if you don't put it in the audit mode and don't do proper discovery, then it can definitely break lots of applications. You need to adhere to the implementation guidelines for ASR rules. So, proper analysis definitely needs to be done before implementing those rules because it can affect the business functionality.

Its deployment can take from few weeks to months depending on the size of the organization. In terms of the implementation strategy, we start with the pilot key users, and we deploy those policies. We also deploy ASR rules and other exploit protection rules in the audit mode, instead of directly enabling them. We then monitor the resources in terms of what can be blocked or what can get impacted by those rules. After that, we work with the users to implement it and see whether it breaks anything. If it breaks, then we look at the solutions. After we are happy with all those solutions and we know that enabling it won't break anything on a business side, we just roll it out.

What was our ROI?

Our clients are definitely seeing an ROI. Some of the clients have already got the licenses, and they can use lots of features of their Defender ATP. They are basically saving the cost of not going with a third-party solution.

Some of the clients who already had another third-party solution are also moving to Defender ATP because they already have the licenses, and they can save the cost on those. One of our clients is using ESET. They have the ESET standard version, so they are not getting any of the other features. They already have an E5 license to use all Defender ATP features. So, obviously, it would be beneficial for them to go with Defender ATP.

Which other solutions did I evaluate?

We did a little bit of comparison with Sophos. Sophos also offers cloud and network protection, but it would be an extra cost to buy it if you already have a license of Defender ATP. With Sophos, the USB features are a part of the cloud solution. So, you can configure USB restrictions and other things in the Sophos portal. With Defender, you will have to implement the USB security features via GPO or something else.

What other advice do I have?

I would definitely recommend others to go with Defender ATP if they have got the licenses because it can give them a wide range of security controls. It is integrated with Office portals and Microsoft monitoring systems, so they get the sensors from different places. We haven't come across any security threats yet. From the point of view of its theory, implementation, and architecture, Defender ATP and other ATP integrations would definitely help customers in controlling their organization and implementing the best security rules and policies.

It hasn't affected the user experience much for our customers. Customers only see the notification pop up saying that Defender hasn't found anything and things like that.

I would rate Microsoft Defender for Endpoint a seven out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Modern Workspace Solution (Technical Specialist - Managing Consultant) at GFI India
Consultant
Jun 24, 2021
Centralized device management, advanced threat detection, and it's cost-effective
Pros and Cons
  • "We apply the DLP policies across a range of endpoints and it is very accurate when reporting vulnerabilities, including those in email attachments."
  • "This product offers cost-effective threat protection, which integrates with Office 365 and has unified endpoint management features."
  • "It would be helpful if they included XDR features, on top of the EDR functionality."
  • "It would be helpful if they included XDR features, on top of the EDR functionality."

What is our primary use case?

We are using this product as part of our EDR solution, and we use it in conjunction with CrowdStrike. We are a solution provider and this is one of the products that we deploy for our clients.

How has it helped my organization?

This product has features that improve our security posture including good vulnerability detection, maintaining endpoint devices, and unified management. The management feature allows us to manage all of our devices from a single location.

The advanced techniques used by Microsoft Defender are improving our user experience. Our users used to complain that they didn't need certain features, but this was because the legacy antivirus and other EDR solutions were hampering their usage. Nowadays, vulnerability detection is very effective and they are comfortable with the security, as well as the administration, giving them a better overall experience.

What is most valuable?

The most valuable feature is threat detection. We have been notified of viruses and threats of problems such as ransomware attacks.

The Cloud App Security features are useful.

We apply the DLP policies across a range of endpoints and it is very accurate when reporting vulnerabilities, including those in email attachments.

Microsoft Defender integrates well with Office 365.

Especially these days, with the COVID situation, this product helps us to better reach our users and solve problems. For example, we no longer need to ask them to bring in their laptop to check for and address issues. We can apply policy, automatically define rules, and remedy problems using the central management features. 

What needs improvement?

It would be helpful if they included XDR features, on top of the EDR functionality. It would improve the capabilities, as XDR solutions are doing better.

For how long have I used the solution?

I have been working with Microsoft Defender for Endpoint for almost a year, with the E5 licenses.

What do I think about the stability of the solution?

Stability-wise, it is responsive and I don't see any drawbacks. They have additional features that make it a little more robust.

What do I think about the scalability of the solution?

Scalability-wise, considering the integration that they have, it's good. For example, it can be integrated with Azure Sentinel. We have two or three people who work with managing and deploying this product.

We deploy across Qatar and currently have about 68,000 endpoints protected with Defender. Our usage will increase based on the number of clients we have that buy the product. Ultimately, it depends on the licensing model.

Which solution did I use previously and why did I switch?

Prior to working with Microsoft Defender, we used CrowdStrike and SentinelOne. We switched because these other products are standalone, and require that we install and maintain them manually. Microsoft Defender is unified and comes as part of Microsoft 365, which makes it easier to set up and manage.

The advantage that these other products have is the XDR features.

How was the initial setup?

The initial setup is straightforward. We deploy this product using Microsoft Intune, which is very helpful. It took us one month to deploy approximately 5,000 users. We had a specific plan that we followed for the implementation. 

What about the implementation team?

I completed the deployment.

What's my experience with pricing, setup cost, and licensing?

This product offers cost-effective threat protection, which integrates with Office 365 and has unified endpoint management features.

We currently use the enterprise-level, E5 licensing scheme. It is a complete bundle that includes the Microsoft 365 products, the Zero Trust solution, and Microsoft Defender.

The E5 license is the one that I recommend because it comes with Cloud App Security, which is a good thing to have on top of Microsoft Defender. It means that you can monitor any threats, sign-in attempts, and other resources whether on the cloud or on-premises.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Head, Information Security & Network Operations at a consumer goods company with 10,001+ employees
Real User
Jun 21, 2021
Nice interface and good reporting, but the alerts need to be more timely
Pros and Cons
  • "This is not an inventory solution, but it helps you take count of how many workstations you have, as well as what software is installed on each of them."
  • "We saw a return on our investment within the first two years."
  • "Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering."
  • "The alerting is something that needs to be improved. Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering."

What is our primary use case?

We combine Microsoft Defender with Advanced Threat Protection to manage, isolate, and scan our laptops and workstations for security threats. We have a dashboard that is embedded into Office 365 and it allows us to remotely scan for viruses and malware, so we don’t have to have the laptop present.

How has it helped my organization?

Using this product helps with device inventory. This is not an inventory solution, but it helps you take count of how many workstations you have, as well as what software is installed on each of them. It is important because any software installed on a workstation may be vulnerable to parts of the internet.

Microsoft Defender has features that have helped to add layers to our security posture. The most important of these features is visibility and the provision of detailed alerts. It correlates the data and using this information, I can identify a threat and see if any other workstation in the environment has been affected by it.

Using this product has not negatively affected our user experience. It is just like using Windows 10.

What is most valuable?

The GUI is very nice.

The reporting capabilities are fantastic.

In the future, I would like to have the ability to patch using this product. Specifically, in an enterprise environment, it would be very good if you could patch the workstations remotely.

What needs improvement?

The alerting is something that needs to be improved. Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering.

For how long have I used the solution?

I have been working with Microsoft Defender Antivirus since it first came out, at least seven or eight years ago.

What do I think about the stability of the solution?

With respect to the stability of the product line, Microsoft has many products that do almost the same thing. The question becomes which one you want to use. This is a good product but at the same time, after a while, you don't know if it is the next one that Microsoft is going to stop releasing because of other products that practically do the same thing.

What do I think about the scalability of the solution?

Microsoft Defender is very scalable and there is a lot of room to expand and add extra layers. We have 2,500 endpoints and we plan to expand; however, we are thinking about using the Microsoft Endpoint Manager in place of it.

Once the decision is made to stay with this product or instead adopt Endpoint Manager, we will expand to cover 6,000 endpoints.

How are customer service and technical support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to Microsoft Defender, we tried quite a few different products from vendors such as Kaspersky and McAfee. One of the major reasons that we adopted Defender is because of the advantage that Microsoft owns the platform, Windows 10. As they have developed the operating system, it is believed that they understand how to guard it much better against a third party. An attacker has to learn a lot about Windows 10.

Another reason we selected Defender is the frequency of updates. Every other time that Windows is updated, Defender is updated. Again, this is because it is owned by Microsoft and exists on its platform.

We also use Microsoft ATP and we are currently looking at Microsoft Endpoint Manager.

How was the initial setup?

The initial setup is straightforward. Basically, once you have the competency with the product, it is straightforward and there are no surprises. It is not rocket science.

This product is built into the Windows 10 image that we install. As you roll out Windows 10, it is already set up and pre-configured, so there is no additional work required.

What was our ROI?

We saw a return on our investment within the first two years.

If I quantify the effort used for the setup and compare it with the pricing of the previous solution, value for the money was realized during the second year.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise agreement so from my perspective, this is a product that ships with Windows and it is not priced standalone. It comes together with the other Microsoft products that we buy.

Which other solutions did I evaluate?

When we evaluated Kaspersky and McAfee, we found the scalability was better for Microsoft. You can do in-place upgrades of the endpoints with Defender but for the others, you would have to re-install the upgraded agents on the workstation. This takes a lot of time and it is not productive.

We are currently evaluating Microsoft Endpoint Manager by comparing the differences between it and Microsoft Defender. This is being done in advance of expanding our usage.

What other advice do I have?

My advice for anybody who is implementing this product is to first analyze their critical assets to have an understanding of what they are. Then, decide if they want a scalable solution. New threats are coming in every month and the way this is going, Microsoft is learning lessons from networks that have been compromised. With this information, they give updates and patches to everybody. In support of this product, you have to consider the patching, consider the visibility that it gives, and then consider the critical assets it is protecting.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1386096 - PeerSpot reviewer
Assistant Manager IT at a educational organization with 1,001-5,000 employees
Real User
Jun 13, 2021
Good performance, reliable, and offers effective ransomware protection
Pros and Cons
  • "The most valuable feature is ransomware protection, which can detect malicious activity from IPs or a malicious payload in DLLs, or other things that can corrupt the system."
  • "Since we started using this product, we have not had any breaches."
  • "The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads."
  • "The file scanning has room for improvement."

What is our primary use case?

We use Microsoft Defender Antivirus to scan for malicious payloads that may come in files, emails, a USB drive, or another type of external drive. It helps us to identify any malicious load that could compromise the security of any of our systems.

We are in a decentralized environment. We have multiple offices but they are not connected physically. The offices are directly managed from the internet.

We have a mixed environment with Linux and Windows machines.

We operate in the educational sector.

How has it helped my organization?

We have not fully considered how this product affects our overall security posture, although this is because we have not yet explored all of the features. Once we have all of our offices connected, it is something that we will be looking into. At this point, it does not affect all of our machines. On a scale from one to five, I would rate our security posture a four.

What is most valuable?

The most valuable feature is ransomware protection, which can detect malicious activity from IPs or a malicious payload in DLLs, or other things that can corrupt the system.

The performance is good. Usually, end-users complain that whenever background or real-time scanning is done, the effects are felt as there is a slowdown in the system. This is not the case with Microsoft Defender.

What needs improvement?

The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads.

If there is a Word file then it is able to scan it, but if there is a malicious payload within its signature then it will not be detected. Deep packet scanning must be used to improve the overall product.

For how long have I used the solution?

We have been using Microsoft Defender Antivirus since we upgraded to Windows 10 from Windows 8.

What do I think about the stability of the solution?

This is a stable product. We have been using the standard version for a long time and it hasn't negatively affected our environment. Generally speaking, it is reliable.

What do I think about the scalability of the solution?

Microsoft is actively working on this product and I think that it is becoming more scalable, day by day. For example, prior to Windows 10, there was no ransomware support. Now, it comes with Windows 20S2 and Windows 20H1.

With our decentralized environment, I don't know the exact number of users or devices that we have. However, I can say that there are more than 500 devices being protected by this solution.

Most of the machines in our environment are in areas that don't have internet access. This is because they are stationed in remote areas of the country. This means that we need to use USB drives to update the machines manually. Given the number of devices and that the management is done manually at this time, it is pretty painful for our IT people.

How are customer service and technical support?

We have not purchased support for this product, although, for most products, we usually do have it. To this point, it hasn't been required.

Which solution did I use previously and why did I switch?

When we were running older operating systems including Windows XP and Windows Vista, we had a Symantec Endpoint solution. We had that for a long time but we opted out. After that, we used McAfee and other antivirus products. However, since Windows 10 was released, and with Microsoft Defender included by default, we felt that it was the solution for us.

As I recall, we stopped using McAfee and Symantec once we moved to Windows 8.

How was the initial setup?

This product came pre-installed with Windows 10 on the machines that we procured from the vendor. It is straightforward and easy to configure, as well. Once Windows is installed, setting up the antivirus and scheduling scans just involves clicking the Next button several times. It is pretty easy for anyone and if the user is non-technical, we guide them through the process.

It takes a maximum of 10 to 15 minutes to install and configure on a PC. Whenever a new configuration is required, you need to configure it on each individual machine that you have. This is why we are investigating a centralization solution. It will help us out in applying things on a global level. For example, we can apply settings based on what is in Active Directory or other policies.

What about the implementation team?

One person, in-house, is all that is required to set it up.

There is not much maintenance required, as our environment is pretty standard. Also, all of the updates come from the Microsoft update center and they are automatically installed on the machines.

What was our ROI?

It is difficult to determine ROI at this point. Once all of our PCs are joined together, we will have a better idea.

What's my experience with pricing, setup cost, and licensing?

As we operate in the educational sector, we are eligible for an educational discount.

Which other solutions did I evaluate?

We are currently looking into other solutions that will give us centralized control over Microsoft Defender. However, we are still strictly in the research phase.

Once we decide on a product and a solution is proposed, it is a long process that involves budgetary considerations. Once a PoC is completed, the budget constraints are considered, and this is part of a very long chain of processes that take place before final adoption.

What other advice do I have?

Since we started using this product, we have not had any breaches. When we were using the products by McAfee and Symantec, there were issues with viruses and malicious payloads. Now, it is better because we haven't had any major issues with the systems.

My advice for anybody who is implementing this product is to let the IT staff manage it, and not allow end-users to configure it or modify their own settings.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anthony Alvarico - PeerSpot reviewer
Deliver Practice Director at DynTek
MSP
Top 5Leaderboard
Jun 11, 2021
A stable and scalable enterprise endpoint security platform that's easy to set up and deploy
Pros and Cons
  • "I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature."
  • "It's very reliable and very dependable."
  • "Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine."
  • "Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft."

What is our primary use case?

We use it to protect computers or endpoints from any malicious software, malware, and other viruses. You have to use this one as part of your overall protection plan.

How has it helped my organization?

The deployment of Microsoft Defender for Endpoint is a no-brainer when it comes to Windows. When you provision a new laptop for your environment, it comes with it. We use Intune to be seen on the cloud for centralized management. There's actually a console where you can go in and manage it properly, and we use Intune to deliver the onboarding.

What is most valuable?

I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature.

What needs improvement?

Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine. 

We don't just use anti-virus. That's really like a traditional way of doing it. We have different kinds of protections. We have our advanced threat protection for email, and we have advanced threats analytics for domain controllers for servers. We use all those. 

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for three or four years.

What do I think about the stability of the solution?

It's very reliable and very dependable. I don't see any issues with it. In fact, it's the best product I have used because it's integrated with Windows 10. It doesn't eat up resources while running like other products. It's a really well-thought product.

What do I think about the scalability of the solution?

It can scale as much as you want. It installs a very low footprint on your laptop, but the management is cloud-based.

How are customer service and technical support?

Technical support is average. We call technical support very rarely for this particular product, but it's actually hit or miss with Microsoft. Sometimes you get a good person on the other line. Sometimes you get someone that's slow in providing support.

Which solution did I use previously and why did I switch?

I've used many products in the past, and I liked this one because I can't really find that many issues with it. I used McAfee, Symantec, CrowdStrike, and different anti-malware and anti-virus programs, but this seems to be good.

We switched because we're Microsoft partners, and we're actually kind of biased about it. We also implement other products because some of our clients use them. It's very hard to convince them to go with another product. Sometimes because of the existing subscriptions, they are unable to make the switch.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We are a Microsoft partner and consultants. We implement these solutions.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender for Endpoint comes with Windows 10, and it's free. But for you to be able to manage it in the cloud and use the console, you need to have either an Office 365 E5 subscription or a Microsoft M365 subscription. You need to buy an extra license.

What other advice do I have?

If you're looking for anti-virus software, use the one that comes with Windows 10, and save your money.

On a scale from one to ten, I would give Microsoft Defender for Endpoint a ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.