Solution Architect at a energy/utilities company with 1,001-5,000 employees
Real User
Comprehensive, plethora of features, but not user friendly and is expensive
Pros and Cons
  • "The solution has plenty of good valuable features and a plethora of services."
  • "The support I have received is mixed because in some cases they are accurate, and in others, it was me doing the groundwork and giving feedback for the agent to finally tell me there is an issue in their larger services."

What is our primary use case?

We use the solution for data extraction and transformation.

What is most valuable?

The solution has plenty of good valuable features and a plethora of services. 

Azure is comprehensive which can meet business strategy standards.

What needs improvement?

The solution is not user friendly. In the beginning, the solution is easy to use and works fine but when you are doing more advanced tasks it then becomes more difficult.

For how long have I used the solution?

I have been using the solution for two years.

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Microsoft Azure Logic Apps
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How are customer service and support?

I've dealt with customer service in four or five scenarios. The support I have received is mixed because in some cases they are accurate, and in others, it was me doing the groundwork and giving feedback for the agent to finally tell me there is an issue in their larger services. This should have been explained to me at the beginning of the conversation and not left to the end.

How was the initial setup?

The installation is not straightforward. I would say it is hard to generalize the complexity. In some solutions you are able to extract and do minor transformations. There are other cases where it takes a lot of time to achieve something that could take a couple of weeks to a month, to go from requirements to design, development, and proper job strategy.

What's my experience with pricing, setup cost, and licensing?

The licensing structure is not complex.

The cost of the solution could be cheaper. For example, if you're doing a cost savings of $30,000 per year, but you are implementing a service, which is going to cost close to that range, then there might be better options. What is the point in implementing a solution which is going to costs you that much? I would rather invest in something that is going to give a broader gain.

What other advice do I have?

I don't recall which version I am using for the solution because it is based on what the latest version Azure has released at the time.

We are actively trying to move all our solutions to ones in the cloud because of the cost of increasing infrastructure and it is also hard to maintain an in-house data center. 

I think Power Apps should be as user-friendly as possible, to allow more business-oriented people to utilize such things for their self-services needs rather than depending on IT resources.

I rate Microsoft Azure Logic Apps a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
Integrates well with databases and is stable
Pros and Cons
  • "It's quite similar to Power Optima, but I use it mainly to integrate with databases, and it works well for that purpose."
  • "It can be a bit challenging to use."

What is our primary use case?

It's a project management tool that primarily focuses on database integration.

What is most valuable?

It's quite similar to Power Optima, but I use it mainly to integrate with databases, and it works well for that purpose.    

What needs improvement?

It can be a bit challenging to use.

For how long have I used the solution?

I have been using Microsoft Azure Logic Apps for one year.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and support?

The support depends on the plan and the subscription and can be difficult. Typically, you initially deal with someone who can't resolve the issue, and then you need to wait to connect with the appropriate person.

How would you rate customer service and support?

Neutral

How was the initial setup?

It is easy to set up. 

What other advice do I have?

I would rate the solution an eight of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Microsoft Azure Logic Apps
April 2024
Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,616 professionals have used our research since 2012.
Practice Lead Microsoft Power Platform at a tech services company with 11-50 employees
Real User
Top 10
Stable product with efficient features for insights
Pros and Cons
  • "The product's most valuable feature is scalability."
  • "There could be custom code for the product's components."

What is our primary use case?

We send around 250 million messages annually to internal and external systems using Microsoft Azure Logic Apps.

What is most valuable?

The product's most valuable feature is scalability. We can easily scale it to high volumes and downscale it automatically. Another best feature is the ability to provide insights instantly whenever it fails at a particular stage. Additionally, it is easier to hand over for maintenance to the support team.

What needs improvement?

There could be custom code for the product's components. We should be able to create a customized solution tailored to specific needs. Currently, it takes too long to find out the components.

For how long have I used the solution?

We have been using Microsoft Azure Logic Apps for three and a half years. At present, we are using the latest version of it.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

The product is not directly connected to the end users. The system that sends the data using the app to private and external systems is utilized by around 300 users.

How are customer service and support?

We have been receiving direct support from Microsoft for the last two years. They offer good technical services.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup process is easy. It takes a long time to ensure all the essential security architecture components, including key files, are configured. We need a team of seven executives: engineers, solution architects, and developers.

During the project development phase, the same team does the maintenance. When we exit the production, another group of three executives maintains the product.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Logic Apps is included in the combination of services offered by Azure environment. Its price depends on the number of transactions, storage capacity, etc., defining if the subscription will be monthly or weekly.

What other advice do I have?

I advise others to ensure all apps or processes they build are clearly defined before using the product.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Head Of Development at Aleman Software Group
Real User
Top 20
A scalable solution that has good UI and analytics
Pros and Cons
  • "I am impressed with the tool's UI and analytics."
  • "The product needs improvement in getting direct access to the code and versioning."

What is our primary use case?

You need to have a simple algorithm to use logic apps. We do not use the tool for complex scenarios. 

What is most valuable?

I am impressed with the tool's UI and analytics. 

What needs improvement?

The product needs improvement in getting direct access to the code and versioning. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

I would rate the product's stability a seven out of ten. 

What do I think about the scalability of the solution?

The product's scalability is high. I would rate it an eight out of ten. My company has 200 users for the product. 

How was the initial setup?

I would rate the product's setup a nine out of ten. The solution's deployment gets completed within hours. The deployment can be either manual or pipeline based. 

What's my experience with pricing, setup cost, and licensing?

The product is not cheap. I would rate the product's pricing a five out of ten. 

What other advice do I have?

I would rate the product an eight out of ten. We have both medium and enterprise businesses as customers. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
HariOmKanth MS - PeerSpot reviewer
DevSecOps Engineer at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Plenty of connectors available, reliable, and good support
Pros and Cons
  • "The most valuable feature of Microsoft Azure Logic Apps is the many available connectors that make automation easy. Additionally, the security of the solution is good."
  • "Microsoft Azure Logic Apps can improve by continually updating the connectors to make them better."

What is our primary use case?

We are using Microsoft Azure Logic Apps for SOC automation. It is the security operation center for automation related to security operations that we use.

What is most valuable?

The most valuable feature of Microsoft Azure Logic Apps is the many available connectors that make automation easy. Additionally, the security of the solution is good.

What needs improvement?

Microsoft Azure Logic Apps can improve by continually updating the connectors to make them better.

In a feature release, they should add a designer interface in the advanced settings.

For how long have I used the solution?

I have been Microsoft Azure Logic Apps for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure Logic Apps is stable.

What do I think about the scalability of the solution?

The scalability of Microsoft Azure Logic Apps is good.

We have three people working on the solution in my company.

How are customer service and support?

The technical support from Microsoft Azure Logic Apps is very good. We are satisfied with their support.

Which solution did I use previously and why did I switch?

I have previously used Splunk Phantom, but I find Microsoft Azure Logic Apps better. One of the biggest advantages of Microsoft Azure Logic Apps over 
Splunk Phantom is a user-friendly interface.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Azure Logic Apps is inexpensive.

What other advice do I have?

I rate Microsoft Azure Logic Apps a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Tolulope A. Adeniji - PeerSpot reviewer
Retired at a educational organization with 11-50 employees
MSP
Offers easy integration for applications with connectors
Pros and Cons
  • "One special aspect of Azure Logic Apps is its easy integration of various applications, especially when connectors are already available. For instance, there are connectors for database applications and systems like SAP. You can drag and drop the connectors to complete your integration quickly."
  • "An area for improvement for Azure Logic Apps could be enhancing its ability to handle large datasets. When dealing with extensive data, we often have to use Azure Data Factory, which is mostly limited to scheduled jobs."

What is our primary use case?

We use Azure Logic Apps for orchestration and as a workflow engine. It's more about building and managing workflows. For instance, the tool can create a single integration that aggregates data from various sources. This capability is one advantage Azure has over solutions like MuleSoft.

What is most valuable?

One special aspect of Azure Logic Apps is its easy integration of various applications, especially when connectors are already available. For instance, there are connectors for database applications and systems like SAP. You can drag and drop the connectors to complete your integration quickly.

What needs improvement?

An area for improvement for Azure Logic Apps could be enhancing its ability to handle large datasets. When dealing with extensive data, we often have to use Azure Data Factory, which is mostly limited to scheduled jobs.

How are customer service and support?

When we contact support, there is often a delay in resolving issues. They do not match MuleSoft's level of support.

How would you rate customer service and support?

Neutral

What was our ROI?

I can't provide specific details on the return on investment from Azure Logic Apps, as we haven't used it extensively in our projects. However, I can mention that it does offer the potential for a quicker setup of integrations due to its wide range of available connectors. If you're working with applications that have connectors within the solution, the process of building and deploying integrations can be faster. 

What other advice do I have?

We often use Azure Functions to create integrations, perhaps even more than Azure Logic Apps, mainly due to technical considerations. We choose which component to use based on its suitability for the task and the specific technical requirements. For instance, Azure Logic Apps might not be the best choice for transforming large datasets, like moving 200-300 megabytes from the cloud. Instead, it was easier to handle this using Azure Functions. With Azure Functions, we could transform data from XML and then cache it. 

I would recommend Azure Logic Apps, especially for small organizations looking to expand their integration capabilities over time. With Azure Logic Apps, you pay for what you use, allowing you to scale your investment alongside your integration needs. Starting at as little as 100 dollars a month, you can gradually increase your investment as your integration matures.

I rate the overall product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Harshit Chandel - PeerSpot reviewer
Senior Consultant at Ernst & Young
Consultant
Provides multiple connectors and allows us to create suitable connectors ourselves
Pros and Cons
  • "We mainly used it to integrate SAP, ServiceNow, and different third-party APIs with the front end."
  • "The solution should include more connectors."

What is most valuable?

We have developed multiple integrations using the solution. We mainly used it to integrate SAP, ServiceNow, and different third-party APIs with the front end. There were different use cases for Microsoft Azure Logic Apps.

The solution provides multiple connectors, which are very useful. If we don't have a suitable connector, we can create one ourselves. With Microsoft Azure Logic Apps, we need not go into how to draft the code and how to structure the classes. We just need to focus on the logic. It's a quick solution for the coding part. It includes coding, but not that much.

What needs improvement?

The solution should include more connectors. In one of my projects, we faced issues with SAP connectivity. The connector needed to connect the SAP was not compatible with our architecture. We had to create our custom connector for that.

Microsoft Azure Logic Apps needs to be enhanced to make it more personal to the integration area. They are moving towards development but not that much towards the integration services part. It should be easier to connect to different third-party services.

For how long have I used the solution?


What do I think about the stability of the solution?

Microsoft Azure Logic Apps is a stable solution.

What do I think about the scalability of the solution?

More than 50 users are using the solution in our organization.

How was the initial setup?

The solution's initial setup is not that time-consuming.

What's my experience with pricing, setup cost, and licensing?

In my experience, Microsoft Azure Logic Apps is not a cheap solution. A few of my projects got delayed because of the charges. The pricing depends on whether an organization can handle all the costs because the tool has a pay-as-you-go policy. Whatever you use and the complex integration you create should be chargeable based on their iteration.

What other advice do I have?

Microsoft Azure Logic Apps is deployed on the cloud in our organization. It is easier to use the tool, but it should be enhanced towards the connectivity area. You can create the logic by having the subscription and resource group. If you want to create a complicated solution, Logic Apps goes hard towards it because of their mapping functionalities.

I would recommend the solution to other users because it is a good product in terms of security and B2B integrations. It is easy for somebody to learn to use Microsoft Azure Logic Apps for the first time.

Overall, I rate the solution an eight or nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.