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reviewer2079927 - PeerSpot reviewer
Owner & Senior Azure Developer at a tech services company with 1-10 employees
Real User
Jan 22, 2023
Serverless with good integrations and a relatively easy setup
Pros and Cons
  • "If there's something that isn't possible, you can write some code and call that code from a Logic App."
  • "Especially when using a function or a parameter, that could be easier as that's not very well-documented, and it's not very clear from the tool itself how to use it."

What is our primary use case?

I've got a few use cases.

I have one use case where I read emails from an inbox, and then I process files in the attachments of that email.

I also read from a database on-premise with an on-premise integration. I'm not sure what it's called, however, it was really easy to set up, and I could access the on-premise database in my Azure Cloud and then talk to the Logic App from my Azure web application. 

There's another use case where I read from a database and create a file in a file storage account.

What is most valuable?

It is incredibly easy to use. You open it, and it's just like a designer. It asks: "Well, what step would you want to take?"

There are good integrations available. 

If there's something that isn't possible, you can write some code and call that code from a Logic App.

It is stable. 

What needs improvement?

It has a lot of integrations, which are quite easy to understand mostly. However, especially when using a function or a parameter, that could be easier as that's not very well-documented, and it's not very clear from the tool itself how to use it. When using parameters or functions, it gets a bit tricky.

For how long have I used the solution?

I've used the solution in the last 12 months. 

Buyer's Guide
Microsoft Azure Logic Apps
December 2025
Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.

What do I think about the stability of the solution?

For the most part, it's pretty stable. If I do have some problems with an integration, that sometimes fails me. The stability there kind of depends on the step of the integration, however, Logic Apps itself is very stable. I'd rate the stability at an eight or nine out of ten. 

What do I think about the scalability of the solution?

Nobody else in my organization is using the solution at the moment.

How are customer service and support?

I've never contacted technical support. 

How was the initial setup?

How easy or hard the setup is depends on if you already have already an Azure account or not. If you do, it's very easy as it's simply creating a Logic App, and it's using it. It couldn't be easier. If you don't have an Azure account, it's a bit more complicated and is more like setting up an Azure account, which is complicated.

In terms of actual deployment time to get something up and running, you just build it, and it's running, so it is very fast. 

What was our ROI?

Typically, it is worth the money to adopt the solution. Even if it gets expensive, it's still worth it.

What's my experience with pricing, setup cost, and licensing?

The solution is  serverless, so you only pay for what you use. It could be the case that the first 10,000 or so instances are free, so you only pay if you use it a lot. Then, if you do use it a lot, yeah, well, it depends on your use. If you're processing large files, and you're doing a million a day, you are going to pay quite a lot. If you are processing a hundred emails a month, you are paying nothing.

What other advice do I have?

I'm an end-user.

I've been using the latest version of the solution.

We chose the product as it was easy to connect to on-premise services, especially an on-premise SQL database, which is pretty easy using Logic Apps.

Companies should probably use it if they have the use case. It's an easy and cheap way to integrate with some on-premise services. Other ways are ultimately maybe easier, yet they are often very difficult to set up and a lot more expensive.

I'd rate the solution nine out of ten. If you are a bit tech-savvy, you can just use it. It can do a lot, and it can do it easily.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roby Skariah - PeerSpot reviewer
Solution Architect : Corporate wide systems at a healthcare company with 10,001+ employees
Real User
Jun 16, 2022
Helpful support, monthly updates, but stability could improve
Pros and Cons
  • "The most valuable features of Microsoft Azure Logic Apps are the triggering based on certain events. You can trigger a Logic App and put your logic behind it and take certain actions. The actions could be anything based on the business logic. For example, if you say something happens, an order comes in, and the order can sit in one of the Azure services. Whenever an order comes in, the Logic App can go look and trigger an event. You can write your logic inside your Logic App and it works similar to a workflow."
  • "The stability of Microsoft Azure Logic Apps is stable. However, we have had some issues in the past. They do resolve issues that arise from new releases."

What is our primary use case?

We use Microsoft Azure Logic Apps to do a lot of workflows and from different areas. For example, connecting to web services, and websites, triggering based on certain conditions.

What is most valuable?

The most valuable features of Microsoft Azure Logic Apps are the triggering based on certain events. You can trigger a Logic App and put your logic behind it and take certain actions. The actions could be anything based on the business logic. For example, if you say something happens, an order comes in, and the order can sit in one of the Azure services. Whenever an order comes in, the Logic App can go look and trigger an event. You can write your logic inside your Logic App and it works similar to a workflow.

The solution is always improving every month.

For how long have I used the solution?

I have been using Microsoft Azure Logic Apps for a few years.

What do I think about the stability of the solution?

The stability of Microsoft Azure Logic Apps is stable. However, we have had some issues in the past. They do resolve issues that arise from new releases.

What do I think about the scalability of the solution?

Microsoft Azure Logic Apps is scalable.

The people who are using Microsoft Azure Logic Apps are the IT and teams who are supporting the company or organization. For example, Azure administrators and developers. There is a total of approximately 10 people using the solution.

How are customer service and support?

The support is good from Microsoft. Based on the premium surveys we have, they act immediately.

How was the initial setup?

The initial setup of Microsoft Azure Logic Apps was not complex. It is straightforward. Anyone who's familiar with the service could set it up. However, you can build complex things on top of it, on a very high level.

What about the implementation team?

We do not need very many staff members for the maintenance and support of the services in Microsoft Azure Logic Apps.

What other advice do I have?

My advice to others is Microsoft Azure Logic Apps is easy to use compared to other services. You don't need hardcore development experience to use it. It's more of a UI-based, drag and drop, sort of logic-building capability. You don't necessarily require to have core developer skills to use it. You only need to be familiarized with some of the services and basic administration of Azure. Anyone can build applications based on Logic Apps.

I rate Microsoft Azure Logic Apps a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure Logic Apps
December 2025
Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
Ismail Kiswani - PeerSpot reviewer
Manager at a financial services firm with 1-10 employees
Real User
Oct 29, 2023
Cost-efficient platform with a valuable integration feature
Pros and Cons
  • "The product’s most valuable feature is integration."
  • "There could be more AI features included in the product."

What is our primary use case?

We use the product for integration between on-premise and cloud products.

What is most valuable?

The product’s most valuable feature is integration.

What needs improvement?

There could be more AI features included in the product.

For how long have I used the solution?

We have been using Microsoft Azure Logic Apps for three years.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the platform’s scalability a ten out of ten.

How are customer service and support?

Microsoft Azure Logic Apps’s premium support services are excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. I rate the process a ten out of ten. We have a deployment team consisting of four executives. It takes a few hours to complete the process.

What was our ROI?

The product generates around 10% ROI for us.

What's my experience with pricing, setup cost, and licensing?

It is a cost-efficient platform.

What other advice do I have?

It is an excellent and efficient product. I rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sambit Kumar Sahu - PeerSpot reviewer
Software Development Engineer at a tech services company with 51-200 employees
Real User
Sep 18, 2023
Has good stability and works well for building connectors
Pros and Cons
  • "The product has efficient connectors."
  • "Microsoft Azure Logic Apps could have more customization options for connectors."

What is our primary use case?

We use Microsoft Azure Logic Apps for building an insurance product. We integrate multiple solutions using it.

What is most valuable?

The product has efficient connectors.

What needs improvement?

Microsoft Azure Logic Apps could have more customization options for connectors.

For how long have I used the solution?

We have been using Microsoft Azure Logic Apps for nine months.

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

We have more than 50 Microsoft Azure Logic Apps users in our organization. I rate its scalability an eight.

How are customer service and support?

The technical support team's response time could be faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are using MuleSoft. The connectors need improvement. Also, its deployment process is lengthy for building applications compared to Logic Apps.

How was the initial setup?

The initial setup is straightforward. I rate the process a nine out of ten. It takes around 25 to 30 minutes to complete. It requires four executives for implementation.

What's my experience with pricing, setup cost, and licensing?

I rate Microsoft Azure Logic Apps's pricing a seven out of ten.

What other advice do I have?

I rate Microsoft Azure Logic Apps a nine out of ten. It works well for deployment and building connectors. It allows us to connect interfaces of two different platforms easily in a graphical way rather than using coding.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aser Murias - PeerSpot reviewer
Director at a computer software company with 51-200 employees
Real User
Apr 10, 2023
User-friendly with easy integration with other Azure-based environments
Pros and Cons
  • "Easy to use and is able to integrate with other Azure-based environments."
  • "The solution lacks sufficient connectors."

What is our primary use case?

Our use case of Azure Logic Apps is for the integration of data coming from different sources to the manager. We are Microsoft partners and I'm the company director. 

What is most valuable?

I like the connectivity, that it's easy to use and has the capabilities to be able to integrate with other Azure-based environments.

What needs improvement?

I'd like to see more connectors available as well as a more advanced development environment.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We are a Microsoft partner so we have good support although we haven't used it for this product. 

How was the initial setup?

The initial setup is relatively straightforward and takes a couple of hours. As a consultancy company providing this product to our customers, we carried out our own in-house deployment. We're currently implementing this solution for six of our customers. The deployment requires an architect and one or two others. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are paid monthly or annually and I believe they are reasonable. The cost is dependent on the connectors. 

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
ShoaibAlam - PeerSpot reviewer
Integration Architect at a recreational facilities/services company with 1,001-5,000 employees
Real User
Sep 9, 2022
Easy to set up and good for high-level process orchestrations, but needs improvement cost-wise and security-wise
Pros and Cons
  • "What I found most valuable in Microsoft Azure Logic Apps is that you can run a workflow or do a high-level process orchestration, then you can call the other function and fulfill the process. For example, if you want to update a customer, you first need to get the customer's phone number and simulate the steps of the process, then Microsoft Azure Logic Apps can orchestrate that process."
  • "A room for improvement in Microsoft Azure Logic Apps is that it's expensive. Every step is going to cost you money, so if someone is not doing the steps carefully, at the end of the day, it will cost a lot of money. Each time you execute a step, the cost will depend on how much you use Microsoft Azure Logic Apps, and how many workflow steps you have. Each time a step needs to be executed, there'll be a cost added to your bill. If the developer isn't careful with how he uses the solution, this can blow up the cost. What I'd like to see in the next release of Microsoft Azure Logic Apps is for the cost and security to be better."

What is most valuable?

What I found most valuable in Microsoft Azure Logic Apps is that you can run a workflow or do a high-level process orchestration, then you can call the other function and fulfill the process. For example, if you want to update a customer, you first need to get the customer's phone number and simulate the steps of the process, then Microsoft Azure Logic Apps can orchestrate that process.

What needs improvement?

A room for improvement in Microsoft Azure Logic Apps is that it's expensive. Every step is going to cost you money, so if someone is not doing the steps carefully, at the end of the day, it will cost a lot of money. Each time you execute a step, the cost will depend on how much you use Microsoft Azure Logic Apps, and how many workflow steps you have. Each time a step needs to be executed, there'll be a cost added to your bill. If the developer isn't careful with how he uses the solution, this can blow up the cost.

What I'd like to see in the next release of Microsoft Azure Logic Apps is for the cost and security to be better.

For how long have I used the solution?

My experience with Microsoft Azure Logic Apps is four years.

What do I think about the stability of the solution?

Microsoft Azure Logic Apps is a stable solution, specifically for process orchestration. From this perspective, its performance is fine.

How are customer service and support?

The support from Microsoft is very good, though my team didn't contact Microsoft specifically about Microsoft Azure Logic Apps, but about other solutions.

How was the initial setup?

The initial setup for Microsoft Azure Logic Apps is easy, and this is why people use it. The turnaround time to set the solution up is short, and the time to get up to speed on how to use it is short.

Though the learning curve for Microsoft Azure Logic Apps is short, you have to keep in mind that you could create an app that costs a lot of money, so you need to be very careful and have a good understanding of what it is before creating it. Otherwise, you could blow up the cost.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Logic Apps could be costly if a user isn't careful. The costs associated with the solution could still be improved.

Which other solutions did I evaluate?

I evaluated AWS Step Functions.

What other advice do I have?

Microsoft Azure Logic Apps is a PaaS application, and as it's in the cloud, there's no concept of versions. In the conventional world, you have a version 9, 10, or 11, for example, but in the cloud, it is a PaaS, and you're using that PaaS.

Between seven to eight developers write the code for Microsoft Azure Logic Apps in my company, but these developers come and go, depending on the project.

My advice to anyone who wants to use Microsoft Azure Logic Apps is to go with AWS Step Functions, for the cost and the security. It's also much easier to implement AWS Step Functions compared to Microsoft Azure Logic Apps. AWS Step Functions costs less when compared to Microsoft Azure Logic Apps.

My rating for Microsoft Azure Logic Apps is seven out of ten. If anyone wants to use it, then no problem.

My company is a Microsoft customer.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Of DevOps at a marketing services firm with 10,001+ employees
Real User
Apr 11, 2022
Enables us to integrate SaaS tool sets
Pros and Cons
  • "Logic Apps is valuable because my team uses it for integrating SaaS tool sets."
  • "I find the current interface useful, but I could see how others would want the UI bits that are used for creating Logic Apps to be simplified."

What is our primary use case?

We use this solution for integration. It is deployed on cloud.

We have about 50 people using this solution.

What is most valuable?

Logic Apps is valuable because my team uses it for integrating SaaS tool sets.

What needs improvement?

It's a skill that must be learned. I find the current interface useful, but I could see how others would want the UI bits that are used for creating Logic Apps to be simplified.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It's decently scalable.

How are customer service and support?

We have never had to use technical support. The solution is straightforward and documentation is decent.

How was the initial setup?

Initial setup was straightforward. Maintenance is done in-house.

What other advice do I have?

I would rate this solution 7 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Principal Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
Jun 23, 2024
Provides good stability, but scalability features need improvement
Pros and Cons
  • "The product integration with Active Directory and detailed execution tracking for debugging are the most valuable features."
  • "Additionally, enhancing scalability features, such as implementing queuing mechanisms for high-concurrency scenarios, would greatly improve its utility."

What is most valuable?

The product integration with Active Directory and detailed execution tracking for debugging are the most valuable features.

What needs improvement?

Integrating the process with Azure AD is significantly complex, especially when deploying ARM templates and multi-factor authentication (MFA) is involved. This particular area needs improvement.

Additionally, enhancing scalability features, such as implementing queuing mechanisms for high-concurrency scenarios, would greatly improve its utility.

For how long have I used the solution?

I've been using Azure Logic Apps for over four years.

What do I think about the stability of the solution?

The product is stable. I rate the stability a nine. 

What do I think about the scalability of the solution?

The platform scalability is quite low, around five out of ten. It struggles under heavy loads without proper queuing mechanisms, leading to performance issues and errors.

It is suitable for small and medium-sized enterprises looking to automate simple processes efficiently. However, due to integration limitations, larger enterprises should carefully consider their use based on specific use cases.

How are customer service and support?

Microsoft's technical support varies significantly based on the size and partnership level of the enterprise. Larger enterprises receive better support compared to smaller or medium-sized businesses.

What's my experience with pricing, setup cost, and licensing?

The product pricing aligns well with the value and capabilities offered by Azure services.

What other advice do I have?

I rate the platform a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.