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reviewer1482360 - PeerSpot reviewer
Solution Architect at a energy/utilities company with 1,001-5,000 employees
Real User
Comprehensive, plethora of features, but not user friendly and is expensive
Pros and Cons
  • "The solution has plenty of good valuable features and a plethora of services."
  • "The support I have received is mixed because in some cases they are accurate, and in others, it was me doing the groundwork and giving feedback for the agent to finally tell me there is an issue in their larger services."

What is our primary use case?

We use the solution for data extraction and transformation.

What is most valuable?

The solution has plenty of good valuable features and a plethora of services. 

Azure is comprehensive which can meet business strategy standards.

What needs improvement?

The solution is not user friendly. In the beginning, the solution is easy to use and works fine but when you are doing more advanced tasks it then becomes more difficult.

For how long have I used the solution?

I have been using the solution for two years.

Buyer's Guide
Microsoft Azure Logic Apps
May 2025
Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

How are customer service and support?

I've dealt with customer service in four or five scenarios. The support I have received is mixed because in some cases they are accurate, and in others, it was me doing the groundwork and giving feedback for the agent to finally tell me there is an issue in their larger services. This should have been explained to me at the beginning of the conversation and not left to the end.

How was the initial setup?

The installation is not straightforward. I would say it is hard to generalize the complexity. In some solutions you are able to extract and do minor transformations. There are other cases where it takes a lot of time to achieve something that could take a couple of weeks to a month, to go from requirements to design, development, and proper job strategy.

What's my experience with pricing, setup cost, and licensing?

The licensing structure is not complex.

The cost of the solution could be cheaper. For example, if you're doing a cost savings of $30,000 per year, but you are implementing a service, which is going to cost close to that range, then there might be better options. What is the point in implementing a solution which is going to costs you that much? I would rather invest in something that is going to give a broader gain.

What other advice do I have?

I don't recall which version I am using for the solution because it is based on what the latest version Azure has released at the time.

We are actively trying to move all our solutions to ones in the cloud because of the cost of increasing infrastructure and it is also hard to maintain an in-house data center. 

I think Power Apps should be as user-friendly as possible, to allow more business-oriented people to utilize such things for their self-services needs rather than depending on IT resources.

I rate Microsoft Azure Logic Apps a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
Provides good stability, but scalability features need improvement
Pros and Cons
  • "The product integration with Active Directory and detailed execution tracking for debugging are the most valuable features."
  • "Additionally, enhancing scalability features, such as implementing queuing mechanisms for high-concurrency scenarios, would greatly improve its utility."

What is most valuable?

The product integration with Active Directory and detailed execution tracking for debugging are the most valuable features.

What needs improvement?

Integrating the process with Azure AD is significantly complex, especially when deploying ARM templates and multi-factor authentication (MFA) is involved. This particular area needs improvement.

Additionally, enhancing scalability features, such as implementing queuing mechanisms for high-concurrency scenarios, would greatly improve its utility.

For how long have I used the solution?

I've been using Azure Logic Apps for over four years.

What do I think about the stability of the solution?

The product is stable. I rate the stability a nine. 

What do I think about the scalability of the solution?

The platform scalability is quite low, around five out of ten. It struggles under heavy loads without proper queuing mechanisms, leading to performance issues and errors.

It is suitable for small and medium-sized enterprises looking to automate simple processes efficiently. However, due to integration limitations, larger enterprises should carefully consider their use based on specific use cases.

How are customer service and support?

Microsoft's technical support varies significantly based on the size and partnership level of the enterprise. Larger enterprises receive better support compared to smaller or medium-sized businesses.

What's my experience with pricing, setup cost, and licensing?

The product pricing aligns well with the value and capabilities offered by Azure services.

What other advice do I have?

I rate the platform a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Azure Logic Apps
May 2025
Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Head Of Development at Aleman Software Group
Real User
A scalable solution that has good UI and analytics
Pros and Cons
  • "I am impressed with the tool's UI and analytics."
  • "The product needs improvement in getting direct access to the code and versioning."

What is our primary use case?

You need to have a simple algorithm to use logic apps. We do not use the tool for complex scenarios. 

What is most valuable?

I am impressed with the tool's UI and analytics. 

What needs improvement?

The product needs improvement in getting direct access to the code and versioning. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

I would rate the product's stability a seven out of ten. 

What do I think about the scalability of the solution?

The product's scalability is high. I would rate it an eight out of ten. My company has 200 users for the product. 

How was the initial setup?

I would rate the product's setup a nine out of ten. The solution's deployment gets completed within hours. The deployment can be either manual or pipeline based. 

What's my experience with pricing, setup cost, and licensing?

The product is not cheap. I would rate the product's pricing a five out of ten. 

What other advice do I have?

I would rate the product an eight out of ten. We have both medium and enterprise businesses as customers. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
David Viana - PeerSpot reviewer
Cloud systems architect at Encamina
Real User
Top 5Leaderboard
A cloud solution to integrate systems with automated business processing
Pros and Cons
  • "The design is highly beneficial. It functions as a sandbox environment."
  • "The pricing could be improved."

What is our primary use case?

We use the solution to integrate other systems like SAP and Salesforce for orchestration and the API. We also use it to automate business processing and balancing workflows.

How has it helped my organization?

The solution integrates customer CRM data with various systems. It offers a user-friendly interface, making integration tasks straightforward and efficient.

What is most valuable?

The design is highly beneficial. It functions as a sandbox environment.

What needs improvement?

The pricing could be improved.

For how long have I used the solution?

I have been using Microsoft Azure Logic Apps for five to ten years.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is good. Documentation is also very good.

How was the initial setup?

The initial setup is straightforward. Also, the learning curve is easy.

What other advice do I have?

Microsoft Azure Logic Apps has a straightforward nature. The process is much simpler. This design is designed for seamless integration, making Logic Apps the preferred choice.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2226699 - PeerSpot reviewer
Practice Lead Microsoft Power Platform at a tech services company with 11-50 employees
Real User
Top 10
Stable product with efficient features for insights
Pros and Cons
  • "The product's most valuable feature is scalability."
  • "There could be custom code for the product's components."

What is our primary use case?

We send around 250 million messages annually to internal and external systems using Microsoft Azure Logic Apps.

What is most valuable?

The product's most valuable feature is scalability. We can easily scale it to high volumes and downscale it automatically. Another best feature is the ability to provide insights instantly whenever it fails at a particular stage. Additionally, it is easier to hand over for maintenance to the support team.

What needs improvement?

There could be custom code for the product's components. We should be able to create a customized solution tailored to specific needs. Currently, it takes too long to find out the components.

For how long have I used the solution?

We have been using Microsoft Azure Logic Apps for three and a half years. At present, we are using the latest version of it.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

The product is not directly connected to the end users. The system that sends the data using the app to private and external systems is utilized by around 300 users.

How are customer service and support?

We have been receiving direct support from Microsoft for the last two years. They offer good technical services.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup process is easy. It takes a long time to ensure all the essential security architecture components, including key files, are configured. We need a team of seven executives: engineers, solution architects, and developers.

During the project development phase, the same team does the maintenance. When we exit the production, another group of three executives maintains the product.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Logic Apps is included in the combination of services offered by Azure environment. Its price depends on the number of transactions, storage capacity, etc., defining if the subscription will be monthly or weekly.

What other advice do I have?

I advise others to ensure all apps or processes they build are clearly defined before using the product.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
HariOmKanth MS - PeerSpot reviewer
DevSecOps Engineer at a tech services company with 11-50 employees
Reseller
Top 10
Plenty of connectors available, reliable, and good support
Pros and Cons
  • "The most valuable feature of Microsoft Azure Logic Apps is the many available connectors that make automation easy. Additionally, the security of the solution is good."
  • "Microsoft Azure Logic Apps can improve by continually updating the connectors to make them better."

What is our primary use case?

We are using Microsoft Azure Logic Apps for SOC automation. It is the security operation center for automation related to security operations that we use.

What is most valuable?

The most valuable feature of Microsoft Azure Logic Apps is the many available connectors that make automation easy. Additionally, the security of the solution is good.

What needs improvement?

Microsoft Azure Logic Apps can improve by continually updating the connectors to make them better.

In a feature release, they should add a designer interface in the advanced settings.

For how long have I used the solution?

I have been Microsoft Azure Logic Apps for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure Logic Apps is stable.

What do I think about the scalability of the solution?

The scalability of Microsoft Azure Logic Apps is good.

We have three people working on the solution in my company.

How are customer service and support?

The technical support from Microsoft Azure Logic Apps is very good. We are satisfied with their support.

Which solution did I use previously and why did I switch?

I have previously used Splunk Phantom, but I find Microsoft Azure Logic Apps better. One of the biggest advantages of Microsoft Azure Logic Apps over 
Splunk Phantom is a user-friendly interface.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Azure Logic Apps is inexpensive.

What other advice do I have?

I rate Microsoft Azure Logic Apps a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer2300043 - PeerSpot reviewer
Technical Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
Integrates well with databases and is stable
Pros and Cons
  • "It's quite similar to Power Optima, but I use it mainly to integrate with databases, and it works well for that purpose."
  • "It can be a bit challenging to use."

What is our primary use case?

It's a project management tool that primarily focuses on database integration.

What is most valuable?

It's quite similar to Power Optima, but I use it mainly to integrate with databases, and it works well for that purpose.    

What needs improvement?

It can be a bit challenging to use.

For how long have I used the solution?

I have been using Microsoft Azure Logic Apps for one year.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and support?

The support depends on the plan and the subscription and can be difficult. Typically, you initially deal with someone who can't resolve the issue, and then you need to wait to connect with the appropriate person.

How would you rate customer service and support?

Neutral

How was the initial setup?

It is easy to set up. 

What other advice do I have?

I would rate the solution an eight of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.