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LogMeIn Central Primary Use Case

Owner at Blackhawk Computer Engineering

UPDATE #2: 2021.03.28 @ 21:15 - I was asked if I could provide further insight into the stability of LogMeIn Central, and as noted in this review, I'm not an expert on the product. That said, I'll be testing LogMeIn Central on a number of internal systems, VMs, and client systems over the next few weeks. I'll report back with my findings after my tests have been completed. After reviewing other's notes about LogMeIn Central on various websites, I suspect my findings will be favorable.

UPDATE #1: 2021.03.11 @ 0630 - I spent about an hour and a half last night reviewing LogMeIn Central's tool set, interface, functionality, and capabilities. I can honestly report that I'm going to be giving this RMM tool a serious look, and have added it to the other potential tools to use. Although, I'm still unsure if it has many of the functions I want in a robust RMM. I'll report back later...

The solution was used to manage several things including: end-user support, performing backups, performing system and virus updates, running reports, remote programming, fixing bugs, checking system logs, performing registry edits, doing network configurations, etc. These were primarily Microsoft Windows environments - servers, desktops, network appliances, etc.

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PS
Associate Director of Information Technology at a tech vendor with 11-50 employees

It is used in environments with servers and client machines. We do server management via LogMeIn, and they could be anywhere in the country. We might also manage the client connection to the server via LogMeIn. For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7. It depends on the client or the actual user. 

We have about 7,500 LogMeIn clients out there. Most of the endpoints are physical machines. I'm sure we have some VMs out there, but it is not used with another cloud server per se. We have our offices, and we have our employee stations, and they just go out and reach out to all the clients.

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EM
Senior I.T. Consultant at a consultancy with 11-50 employees

I do maintenance for my clients. When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there.

We use this solution for remote access.

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