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System Engineer at TBM
Real User
Sep 27, 2019
An easy to troubleshoot solution that's simple to scale and very stable
Pros and Cons
  • "The solution is very easy to troubleshoot, it doesn't take long to deploy, normally comes with a three-year warranty, and has the most features if you compare it to other models."
  • "Usually, when a part fails, we have to replace it and it takes a while. It would be better if the part could be available locally here in Kenya so we don't have to wait so long to repair the solution."

What is most valuable?

The solution is very easy to troubleshoot. It's one of the most valuable features. The solution also doesn't take long to deploy and normally it comes with a three-year warranty.

The solution has the most features if you compare it to other models.

What needs improvement?

Usually, when a part fails, we have to replace it and it takes a while. It would be better if the part could be available locally here in Kenya so we don't have to wait so long to repair the solution.

If you compare this solution to IBM, there's a feature in IBM that is able to send alerts so that you can be able to place a part order immediately. Lenovo should offer this. It would shorten the process of part replacement.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is very stable. Most of the time the systems are up and running unless there's a big failure, but normally the repairs are done and we can get it up again once that happens.

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What do I think about the scalability of the solution?

The scalability of the solution is good. It's very easy to add onto it.

How are customer service and support?

Technical support has been great. We're very satisfied with them.

What's my experience with pricing, setup cost, and licensing?

Compared to other products, the pricing is okay.

What other advice do I have?

We are a seller, and we install and implement the solution.

We use the on-premises deployment model.

I would rate the solution nine out of ten. I'd recommend it to others.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sameh Moamen - PeerSpot reviewer
Infrastructure Manager at Arabian Cement Company
Real User
Aug 7, 2019
Meets requirements for hosting our Virtual Machines in three data centers
Pros and Cons
  • "This solution is good for virtualization and meets the need for CPU and RAM requirements."
  • "In the next release, I would like to see support for Hyper-converged infrastructure."
  • "Scalability on rack-mount servers is not as good as with Blade servers."

What is our primary use case?

We use this solution to house our VMware Virtual Machines. We have three data centers, and I am responsible for troubleshooting the environment. 

We are currently using the on-premise deployment model, although we are starting our migration to AWS. I expect that it will take no more than six or seven months.

What is most valuable?

This solution is good for virtualization and meets the need for CPU and RAM requirements. It is suitable for mid-range and big business.

What needs improvement?

I would like to have a better performance from this solution.

In the next release, I would like to see support for Hyper-converged infrastructure.

What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

Scalability on rack-mount servers is not as good as with Blade servers.

How are customer service and technical support?

Technical support for this solution is good but they are not interactive. 

Which solution did I use previously and why did I switch?

We used a solution from HP before this one.

How was the initial setup?

The initial setup of this solution depends on the design of the environment and the scale of the project. It can be simple, or complicated.

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is good compared to HP or Dell EMC.

What other advice do I have?

The demand in the market is for hyper-converged, all-in-one virtualization. It is not only for the operating system or hypervisors but also for networking and security. It is about optimum solutions.

This is a solution that I recommend for those who need the basics that can be achieved with a rack mount server.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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All-Flash Storage
May 2026
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Co-founder at Compedu
Real User
Top 20
Aug 7, 2024
Reliable product with simplified storage management features
Pros and Cons
  • "Lenovo ThinkSystem DE Series is highly reliable, especially for block-level storage. It is stable, with minimal downtime and no issues beyond user errors."
  • "The product could support advanced software integrations."

What is most valuable?

Lenovo ThinkSystem DE Series is highly reliable, especially for block-level storage. It is stable, with minimal downtime and no issues beyond user errors.

What needs improvement?

The product could support advanced software integrations.

What do I think about the scalability of the solution?

The platform scales well in capacity but does not support performance scaling beyond block-level storage.

How are customer service and support?

I have not encountered any issues with Lenovo support. Their service has been satisfactory, and I have not needed to report any problems.

How was the initial setup?

The solution has the easiest deployment process. It takes approximately one hour for initial setup and configuration.

What was our ROI?

The product has led to significant time savings, particularly for future upgrades. It can save several hours on configurations due to its automated setup, depending on the size and complexity of the storage.

While it is comparable to other storage solutions in terms of cost, it offers efficiency in configuration and management.

What's my experience with pricing, setup cost, and licensing?

For an all-flash setup, the cost is around $20,000 for a decent configuration.

Which other solutions did I evaluate?

DE Series is an entry-level product offering affordable performance without advanced features. Competitors may offer more sophisticated options like data compression and cloud integration.

What other advice do I have?

The platform's unique data disk pool feature simplifies storage management.
I recommend it to others and rate it a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
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All-Flash Storage
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