Kaspersky Endpoint Detection and Response Expert Reviews

The tool helps us to protect from hacking, malware, phishing, etc.

I like the tool’s response to malware and trojans.

The product should release more frequent updates. The tool needs to improve its scalability as well.

I have been using the solution for three to four years.

The solution is stable and I would rate it a nine out of ten.

The solution is scalable and I would rate it an eight out of ten. My company has around 500 users for the solution. We plan to increase the number of users. In the next two to three years, the number of users will be doubled.

I didn’t encounter any issues hence haven’t contacted tech support yet.

The tool’s setup is straightforward. The setup gets completed within a day.

We did the solution’s deployment in-house.

We have seen ROI with the solution’s use.

The solution’s pricing is okay.

I would rate the overall solution a nine out of ten. One IT administrator is enough to manage the solution. You need to regularly update the solution. If you don’t update regularly, then you will have more chances of encountering security threats. You need to also refrain from using unknown software.

I mainly use EDR to scan publicly-hosted servers and ensure they get automatically segregated upon detection of any threat.

Version 14.0 comes with an SQL database, which gives great flexibility on control, reviewing logs, and viewing history.

There are some issues with EDR's web policy blocking sites that are marked as exceptions. Also, recently, some policies have been getting disabled automatically. In the next release, EDR should include a web plugin.

I've been using EDR for two years.

We haven't had any issues with EDR's stability and have had full uptime over the last two years.

EDR is scalable - we've used it for 500 workstations.

Kaspersky have stopped providing free support, and their default support is only available on weekdays.

If you have all the installers downloaded and prerequisites ready, EDR can be deployed within an hour or two.

EDR is priced on the cheaper side. Licensing for EDR is available on a yearly basis for around 80 SAR a year.

EDR is a very good tool that can be used for a large user base without lag. I would rate EDR eight out of ten.

We use this solution mainly for protection, but we also have another solution we use for this.

The content filtering options are good.

It consumes many system resources, and there should be more EDR details.

We have been using this solution for one year, and we are using the new version. It is deployed on-premises.

The solution is stable. Regarding detection, sometimes it consumes a lot of system resources.

It is scalable. We have not scaled it yet, but our customers use Kaspersky Endpoint Detection and Response, and they have not had any issues scaling.

We have not needed technical support. Instead, we deal with our cases and use Google to solve our problems.

We prefer CrowdStrike to Kaspersky.

It is not easy to set up. I believe the cloud version is easier to implement. We only deployed it on three computers, which didn't take much time. It was a bit of a struggle.

It is cheap compared to CrowdStrike. It costs $20 per user.

I rate this solution a seven out of ten. Regarding advice, Kaspersky should work with a signature-less solution only because it's better and does not consume too many system resources. They should not use indicators because some new next-generation antivirus vendors are currently not using IOCs. Instead, they use IOA, which is better. In addition, Kaspersky could be GDPR compliant.

The solution is great for customers who would like to secure their endpoints and provide protection for users. It's based on the RFP response, actually, our customer reference.

The simplicity is great

It's a very light product. 

We've found the solution to be stable.

It's scalable and easy to expand.

The installation process is very simple. 

Symantec is a better option. Kaspersky needs to strengthen its standing in the market.

It would be ideal if they could make it even easier to use.

I've been using the solution for maybe five years at this point. 

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

You can scale the solution if you need to. It's not difficult. 

We have 15 users on the solution currently.

I've never directly contacted technical support. I cannot speak to how helpful they would be.

We sometimes deal with Symantec or FireEye, depending on the requirements. 

The solution is easy to set up. It's not a difficult process. That said, I didn't do the installation myself and therefore cannot speak on how long the deployment took. 

Our engineers handled the installation process. 

We pay a monthly licensing fee. 

I would recommend the solution to others. It's been good so far. 

I'd rate the solution at a ten out of ten.

Kaspersky is useful for detecting zero-day attacks. It's signature-based and we get regular updates from the cloud.

Kaspersky is easy to use, and it performs well. 

I'd like to see more seamless integration with the cloud and other products as well as improvements to Kaspersky's sandboxing features. 

I've been working with Kaspersky EDR for a few years now.

Kaspersky is stable and scalable. 

Kaspersky support is good. 

Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions. You also have to configure Kaspersky EDR sandboxing then set up permissions for various teams and customers. 

Kaspersky is licensed on a yearly basis.

I rate Kaspersky EDR seven out of ten. I usually recommended other solutions because Kaspersky is more difficult to implement. I only deploy it when the customer requires Kaspersky. But Kaspersky requires more labor from the technical team to install and implement.

This solution is used for network security.

The most valuable feature is endpoint protection.

The solution can improve by providing automatic fixing of vulnerabilities and reducing the resources used in the server component and endpoint agent. They are very bulky and use a lot of CPU, memory, and hard drive resources.

I have been using Kaspersky Endpoint Detection and Response for approximately six years.

Kaspersky Endpoint Detection and Response is stable.

I have found this solution not to be scalable.

Our clients that are using this solution are small-sized businesses.

The technical support for this solution is not good. They do not have the availability of resources.

The installation is very easy.

The price of the solution could be reduced.

Those wanting to implement this solution have to understand that fine-tuning and adjusting their policy plan has to be a regular activity.

I rate Kaspersky Endpoint Detection and Response a seven out of ten.

We use Kaspersky for our cash machines, 200 of which we have around the country. We use it to control the USB ports so nobody can use them without authorization from the owner. 

Currently, we implementing a new use case concerning our response when we get an alert.

In the past year, many banks have seen cases of ATM looting. We wanted to prevent that, which is why we implemented Kaspersky Endpoint Detection and Response. We are a bank and we haven't had any issues like the orders. Kaspersky helped us a lot. It helped up prevent unauthorized USB port usage. 

I would like to integrate Kaspersky with my Log Collector SIEM. Right now that's not possible. 

Kaspersky Endpoint Detection and Response could also introduce a way to make working in teams more accessible. At the same time, it would be interesting to see them explore artificial intelligence solutions. 

I have been using this solution for two years. 

My impression of the stability of this solution is good. We have not had any issues with stability. 

We have not had any performance issues and our board really likes the solution. Our facility and technical support teams use this solution as they manage the cash machines. 

I think they are good and we haven't had any problems with them. We haven't had any critical issues that would have required us to call the US technical support of US; we have only been in touch with local technical support.

We previously used Sophos, Crowdstrike, and Microsoft Defender. The most important reason we transitioned to Kaspersky is the agent that is installed in the end points on the cash machine. The Kaspersky agent is really soft. With the others, we noticed that their agents would stop, so that made a big difference.

We used three or four people to deploy and maintain the solution. 

Our current monthly costs are $1,000. 

You have to be really informed about the process of using this tool before deploying. With our use case with the cash machines, for example, implementing the white list could have been really hard work for us if we had not had previous experience with it.

We are a solution provider and Kaspersky EDR is one of the products that we implement for our customers as part of their overall security.

This is a feature-rich product.

There should be options in the UI to better assist with troubleshooting problems that occur during deployment.

I would like to see a more simplified view of the configuration options.

The technical support team should respond in a more timely manner.

I have two years of experience with this product.

I have not experienced any bugs or glitches while using it.

The technical support is good. I would say that it is not bad and not excellent, but something in between. I have only opened one case with them and it took a long time for them to respond.

I am currently trying to compare Kaspersky with a similar solution by Carbon Black.

In summary, I think that Kaspersky is a good product to use.

I would rate this solution a nine out of ten.