We primarily use the solution for security.
Network administrator at a healthcare company with 1,001-5,000 employees
Good pricing and a decent security solution for helpful centralized monitoring
Pros and Cons
- "We have a central console and from there you can monitor all workstations via an agent."
- "It does not cover all of our security issues."
What is our primary use case?
What is most valuable?
Overall, the solution is okay.
We have a central console and from there you can monitor all workstations via an agent. The agent is installed on workstations and servers and after that, the agent can contact the central server from which we can see all of the information. We can see if the antivirus has been updated, if the solution has been detecting anything, or if there are any issues, for example.
The pricing is very good. It's quite cheap. It might be one of the least expensive.
What needs improvement?
It does not cover all of our security issues. It's not a complete security solution. We'd like something like CrowdStrike Falcon. We'd like the same features as CrowdStike. If they can have even better features than CrowdStrike in the future, it would be better.
The solution lacks EDR features.
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper than other products. However, it's not as complete.
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Kaspersky Endpoint Detection and Response Expert
December 2025
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Which other solutions did I evaluate?
We are looking to evaluate CrowdStrike. We understand that that solution covers more features.
What other advice do I have?
I'd rate the solution eight out of ten. It's a good product, however, it does not cover enough for us. We need something more expansive.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PS & Technical Manager at a tech services company with 11-50 employees
Has good stability and scalability
Pros and Cons
- "The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well."
What is our primary use case?
It's an antivirus solution that we use on-premises with cloud-sync.
What needs improvement?
The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well.
For how long have I used the solution?
I've been using it for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It's scalable, but it requires additional servers. We have about 10,000 users.
How are customer service and support?
Technical support from Kaspersky is okay.
How was the initial setup?
The installation of the physical servers is very simple, but the software is not that simple. It takes about one or two days for the virtual environment.
What's my experience with pricing, setup cost, and licensing?
We have yearly licensing costs, and they are not cheap.
What other advice do I have?
I would recommend Kaspersky Endpoint Detection and Response and rate it at eight on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
December 2025
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
It's useful for detecting zero-day attacks but challenging to implement and integrate
Pros and Cons
- "Kaspersky is easy to use, and it performs well."
- "Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions. You also have to configure Kaspersky EDR sandboxing then set up permissions for various teams and customers."
What is our primary use case?
Kaspersky is useful for detecting zero-day attacks. It's signature-based and we get regular updates from the cloud.
What is most valuable?
Kaspersky is easy to use, and it performs well.
What needs improvement?
I'd like to see more seamless integration with the cloud and other products as well as improvements to Kaspersky's sandboxing features.
For how long have I used the solution?
I've been working with Kaspersky EDR for a few years now.
What do I think about the stability of the solution?
Kaspersky is stable and scalable.
How are customer service and support?
Kaspersky support is good.
How was the initial setup?
Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions. You also have to configure Kaspersky EDR sandboxing then set up permissions for various teams and customers.
What's my experience with pricing, setup cost, and licensing?
Kaspersky is licensed on a yearly basis.
What other advice do I have?
I rate Kaspersky EDR seven out of ten. I usually recommended other solutions because Kaspersky is more difficult to implement. I only deploy it when the customer requires Kaspersky. But Kaspersky requires more labor from the technical team to install and implement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: December 2025
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