We use the solution to monitor 200-300 equipment.
Responsable Production Informatique at Nouvelle Cimenterie du Bénin sa
Offers centralized monitoring and has good customer support
Pros and Cons
- "Kaspersky Endpoint Detection and Response Expert offers centralized monitoring where we can monitor everything from a single point. I also like its security and network traffic features."
- "Kaspersky Endpoint Detection and Response Expert needs to include a traffic interface."
What is our primary use case?
What is most valuable?
Kaspersky Endpoint Detection and Response Expert offers centralized monitoring where we can monitor everything from a single point. I also like its security and network traffic features.
What needs improvement?
Kaspersky Endpoint Detection and Response Expert needs to include a traffic interface.
For how long have I used the solution?
I have been working with the solution for eight years.
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
March 2026
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
What do I think about the stability of the solution?
Kaspersky Endpoint Detection and Response Expert is very stable.
What do I think about the scalability of the solution?
My company has 200 users for the product. I rate its scalability an eight out of ten.
How are customer service and support?
The tool's customer support is good.
How was the initial setup?
Kaspersky Endpoint Detection and Response Expert's installation was easy.
What other advice do I have?
I rate the product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Network administrator at a healthcare company with 1,001-5,000 employees
Good pricing and a decent security solution for helpful centralized monitoring
Pros and Cons
- "We have a central console and from there you can monitor all workstations via an agent."
- "It does not cover all of our security issues."
What is our primary use case?
We primarily use the solution for security.
What is most valuable?
Overall, the solution is okay.
We have a central console and from there you can monitor all workstations via an agent. The agent is installed on workstations and servers and after that, the agent can contact the central server from which we can see all of the information. We can see if the antivirus has been updated, if the solution has been detecting anything, or if there are any issues, for example.
The pricing is very good. It's quite cheap. It might be one of the least expensive.
What needs improvement?
It does not cover all of our security issues. It's not a complete security solution. We'd like something like CrowdStrike Falcon. We'd like the same features as CrowdStike. If they can have even better features than CrowdStrike in the future, it would be better.
The solution lacks EDR features.
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper than other products. However, it's not as complete.
Which other solutions did I evaluate?
We are looking to evaluate CrowdStrike. We understand that that solution covers more features.
What other advice do I have?
I'd rate the solution eight out of ten. It's a good product, however, it does not cover enough for us. We need something more expansive.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
March 2026
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
PS & Technical Manager at a tech services company with 11-50 employees
Has good stability and scalability
Pros and Cons
- "The installation of the physical servers is very simple, but the software is not that simple."
- "The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well."
- "The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well."
What is our primary use case?
It's an antivirus solution that we use on-premises with cloud-sync.
What needs improvement?
The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well.
For how long have I used the solution?
I've been using it for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It's scalable, but it requires additional servers. We have about 10,000 users.
How are customer service and support?
Technical support from Kaspersky is okay.
How was the initial setup?
The installation of the physical servers is very simple, but the software is not that simple. It takes about one or two days for the virtual environment.
What's my experience with pricing, setup cost, and licensing?
We have yearly licensing costs, and they are not cheap.
What other advice do I have?
I would recommend Kaspersky Endpoint Detection and Response and rate it at eight on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Expert Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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