I mainly use Kaspersky EDR for BIOS protection.
ICT Officer at a manufacturing company with 11-50 employees
Excellent basic protection from malware and viruses
Pros and Cons
- "EDR's most valuable feature is its basic protection from malware and viruses."
- "Kaspersky EDR lacks protection from recent ransomware."
What is our primary use case?
What is most valuable?
EDR's most valuable feature is its basic protection from malware and viruses.
What needs improvement?
Kaspersky EDR lacks protection from recent ransomware. Because of this, we're looking into switching from EDR to another security solution.
For how long have I used the solution?
I've been using Kaspersky EDR for two to three years.
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
December 2025
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
What do I think about the stability of the solution?
EDR is stable.
What do I think about the scalability of the solution?
EDR is scalable.
How was the initial setup?
The initial setup was easy - I would rate the ease as four out of five.
What's my experience with pricing, setup cost, and licensing?
The license for EDR costs about 1,000 pesos per user. I would rate the pricing as four out of five.
What other advice do I have?
I would rate Kaspersky EDR as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech vendor with 1-10 employees
Easy to use, not too heavy, and straightforward to set up
Pros and Cons
- "It's scalable enough for us."
- "The prices can go down a little bit."
What is our primary use case?
We primarily use the solution for our servers. It's for security.
What is most valuable?
We enjoy the solution as, when we are online we are secure. It's easy to use and not too heavy. It doesn't slow down any machines at all.
The product is quite stable.
It's scalable enough for us.
The product is straightforward to set up.
What needs improvement?
There could be more secure.
The prices can go down a little bit.
For how long have I used the solution?
I've used the solution for quite some time. It might have been six years at this point.
What do I think about the stability of the solution?
It's a stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We find the product to be scalable. You can expand it if you need to.
We have five people using it in our organization.
How are customer service and support?
We've never contacted technical support. We've never had an issue. It works the way we need it to and we've never had a problem.
Which solution did I use previously and why did I switch?
We started with Kaspersky. We didn't use a different solution previously.
How was the initial setup?
The initial setup was straightforward. We are a tech company and therefore we found it pretty simple. Even a layman, however, can do the installation. It's not complex or difficult. We deployed it with our engineers.
What about the implementation team?
We handled the setup ourselves. We didn't need the help of any consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
We'd like the pricing to be lower. It can get a bit pricey.
We pay for an annual license.
What other advice do I have?
As a cloud solution, we're always on the latest version. We update it automatically on the cloud.
I'd recommend the solution to others.
I'd rate the solution eight out of ten. There's room for improvement, however, we've largely been happy with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
December 2025
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Vice President at a tech services company with 1,001-5,000 employees
Helps us to protect from hacking, trojans, malware, and phishing
Pros and Cons
- "I like the tool’s response to malware and trojans."
- "The product should release more frequent updates. The tool needs to improve its scalability as well."
What is our primary use case?
The tool helps us to protect from hacking, malware, phishing, etc.
What is most valuable?
I like the tool’s response to malware and trojans.
What needs improvement?
The product should release more frequent updates. The tool needs to improve its scalability as well.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
The solution is stable and I would rate it a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable and I would rate it an eight out of ten. My company has around 500 users for the solution. We plan to increase the number of users. In the next two to three years, the number of users will be doubled.
How are customer service and support?
I didn’t encounter any issues hence haven’t contacted tech support yet.
How was the initial setup?
The tool’s setup is straightforward. The setup gets completed within a day.
What about the implementation team?
We did the solution’s deployment in-house.
What was our ROI?
We have seen ROI with the solution’s use.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is okay.
What other advice do I have?
I would rate the overall solution a nine out of ten. One IT administrator is enough to manage the solution. You need to regularly update the solution. If you don’t update regularly, then you will have more chances of encountering security threats. You need to also refrain from using unknown software.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a tech consulting company with 1,001-5,000 employees
Stable, flexible, and well-priced solution
Pros and Cons
- "Version 14.0 comes with an SQL database, which gives great flexibility on control, reviewing logs, and viewing history."
- "There are some issues with EDR's web policy blocking sites that are marked as exceptions."
What is our primary use case?
I mainly use EDR to scan publicly-hosted servers and ensure they get automatically segregated upon detection of any threat.
What is most valuable?
Version 14.0 comes with an SQL database, which gives great flexibility on control, reviewing logs, and viewing history.
What needs improvement?
There are some issues with EDR's web policy blocking sites that are marked as exceptions. Also, recently, some policies have been getting disabled automatically. In the next release, EDR should include a web plugin.
For how long have I used the solution?
I've been using EDR for two years.
What do I think about the stability of the solution?
We haven't had any issues with EDR's stability and have had full uptime over the last two years.
What do I think about the scalability of the solution?
EDR is scalable - we've used it for 500 workstations.
How are customer service and support?
Kaspersky have stopped providing free support, and their default support is only available on weekdays.
How was the initial setup?
If you have all the installers downloaded and prerequisites ready, EDR can be deployed within an hour or two.
What's my experience with pricing, setup cost, and licensing?
EDR is priced on the cheaper side. Licensing for EDR is available on a yearly basis for around 80 SAR a year.
What other advice do I have?
EDR is a very good tool that can be used for a large user base without lag. I would rate EDR eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at a tech services company with 11-50 employees
A useful solution for protection, but it sometimes consumes a lot of system resources
Pros and Cons
- "The content filtering options are good."
- "It consumes many system resources."
What is our primary use case?
We use this solution mainly for protection, but we also have another solution we use for this.
What is most valuable?
The content filtering options are good.
What needs improvement?
It consumes many system resources, and there should be more EDR details.
For how long have I used the solution?
We have been using this solution for one year, and we are using the new version. It is deployed on-premises.
What do I think about the stability of the solution?
The solution is stable. Regarding detection, sometimes it consumes a lot of system resources.
What do I think about the scalability of the solution?
It is scalable. We have not scaled it yet, but our customers use Kaspersky Endpoint Detection and Response, and they have not had any issues scaling.
How are customer service and support?
We have not needed technical support. Instead, we deal with our cases and use Google to solve our problems.
Which solution did I use previously and why did I switch?
We prefer CrowdStrike to Kaspersky.
How was the initial setup?
It is not easy to set up. I believe the cloud version is easier to implement. We only deployed it on three computers, which didn't take much time. It was a bit of a struggle.
What's my experience with pricing, setup cost, and licensing?
It is cheap compared to CrowdStrike. It costs $20 per user.
What other advice do I have?
I rate this solution a seven out of ten. Regarding advice, Kaspersky should work with a signature-less solution only because it's better and does not consume too many system resources. They should not use indicators because some new next-generation antivirus vendors are currently not using IOCs. Instead, they use IOA, which is better. In addition, Kaspersky could be GDPR compliant.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Presales Engineer at a tech services company with 11-50 employees
Great for high-end security but end-user documentation needs improvement
Pros and Cons
- "The solution provides high-end security that is critical for financial institutions and bankers."
- "Documentation needs to be simplified and improved so that it provides good product awareness for end users."
What is our primary use case?
Our company uses the solution to provide security protection for clients in higher education and in the Ethiopian financial industry such as bankers and microfinance.
What is most valuable?
The solution provides high-end security that is critical for financial institutions and bankers.
The interface is intuitive with no issues.
What needs improvement?
Documentation needs to be simplified and improved so that it provides good product awareness for end users like the documentation provided by CheckPoint.
Vouchers and training should be offered to enhance the solution's reachability. Certification exams should be accessible and priced reasonably.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support is good and provides well-documented materials.
How was the initial setup?
The setup and installation are not complicated.
What about the implementation team?
Our company implements the solution for customers.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive in comparison to CheckPoint and Fortinet.
Our company purchased a three-year license that included a warranty and technical support.
Which other solutions did I evaluate?
Our company is moving to CheckPoint because we are the only premium partners in East Africa so that increases our market value.
We also like FortiEDR for endpoint securities.
What other advice do I have?
I recommend trying the solution because of its security sensitivities.
I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Scrum Master at a retailer with 1-10 employees
An easily scalable solution that provides very good security features
Pros and Cons
- "We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers."
- "The license prices for this solution are quite high."
What is our primary use case?
We mainly use this solution for end user data protection, and cloud security.
What is most valuable?
We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers.
What needs improvement?
The license prices for this solution are quite high.
For how long have I used the solution?
We have been using this solution for four years.
What do I think about the scalability of the solution?
We have found this solution to be easily and quickly scalable.
How are customer service and support?
The technical support for this solution are very quick to respond when we raise issues with them.
Which solution did I use previously and why did I switch?
We were using a different product previously, but switched to this solution because it has all of the features that we require.
How was the initial setup?
The initial setup for this product was very straightforward. However, deployment times will vary, depending on which client we are working with, and their particular requirements.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT department at a insurance company with 51-200 employees
Provides great web and DNS protection
Pros and Cons
- "Provides web and DNS protection over https."
- "Could include some additional protection."
What is our primary use case?
I'm the head of our IT department.
What is most valuable?
I like that Kaspersky provides us with web and DNS protection over https.
What needs improvement?
Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files. I'd like the solution to offer additional protection.
For how long have I used the solution?
I've been using this solution for one year.
What do I think about the stability of the solution?
The solution is stable, we haven't had any problems.
What do I think about the scalability of the solution?
In our organization, each department has its own antivirus so scalability is not relevant to us. We only have four users in our department.
How are customer service and support?
I haven't needed to contact technical support.
Which solution did I use previously and why did I switch?
I previously used Avast. I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work.
How was the initial setup?
The initial setup is straightforward. We carried out the deployment in-house and it took about a week. We have a manager and a tech person dealing with the solution. We're in a small network environment and we don't need much.
What's my experience with pricing, setup cost, and licensing?
The solution is free for now.
What other advice do I have?
I rate this solution 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Expert Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Product Categories
Endpoint Detection and Response (EDR)Popular Comparisons
Microsoft Defender for Endpoint
SentinelOne Singularity Complete
IBM Security QRadar
Cortex XDR by Palo Alto Networks
WatchGuard Firebox
Trellix Endpoint Security Platform
Check Point Harmony Endpoint
Trend Vision One Endpoint Security
Intercept X Endpoint
Bitdefender GravityZone EDR
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Expert Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the biggest difference between EPP and EDR products?
- What is the difference between EDR and traditional antivirus?
- What is your recommendation for a 5-star EDR with low resource consumption for a financial services company?
- Which is the best EDR for a logistics company with 500-1000 employees?
- What is the best EDR or XDR product for a company with 9000 employees?
- What to choose: an endpoint antivirus, an EDR solution or both?
- Do we need to use both EDR and Antivirus (AV) solutions for better protection of IT assets?
- How does EternalBlue work?
- What are the best on-premise Endpoint Security solutions for a Tech Services company with 10,000 employees?
- Which is better for Endpoint Security: EDR or XDR solutions?




















