We mainly use this solution for end user data protection, and cloud security.
Scrum Master at Inalpie Enterprise
An easily scalable solution that provides very good security features
Pros and Cons
- "We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers."
- "We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers."
- "The license prices for this solution are quite high."
- "The license prices for this solution are quite high."
What is our primary use case?
What is most valuable?
We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers.
What needs improvement?
The license prices for this solution are quite high.
For how long have I used the solution?
We have been using this solution for four years.
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
March 2026
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We have found this solution to be easily and quickly scalable.
How are customer service and support?
The technical support for this solution are very quick to respond when we raise issues with them.
Which solution did I use previously and why did I switch?
We were using a different product previously, but switched to this solution because it has all of the features that we require.
How was the initial setup?
The initial setup for this product was very straightforward. However, deployment times will vary, depending on which client we are working with, and their particular requirements.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT department at Monetars
Provides great web and DNS protection
Pros and Cons
- "Provides web and DNS protection over https."
- "I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work."
- "Could include some additional protection."
- "Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files."
What is our primary use case?
I'm the head of our IT department.
What is most valuable?
I like that Kaspersky provides us with web and DNS protection over https.
What needs improvement?
Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files. I'd like the solution to offer additional protection.
For how long have I used the solution?
I've been using this solution for one year.
What do I think about the stability of the solution?
The solution is stable, we haven't had any problems.
What do I think about the scalability of the solution?
In our organization, each department has its own antivirus so scalability is not relevant to us. We only have four users in our department.
How are customer service and support?
I haven't needed to contact technical support.
Which solution did I use previously and why did I switch?
I previously used Avast. I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work.
How was the initial setup?
The initial setup is straightforward. We carried out the deployment in-house and it took about a week. We have a manager and a tech person dealing with the solution. We're in a small network environment and we don't need much.
What's my experience with pricing, setup cost, and licensing?
The solution is free for now.
What other advice do I have?
I rate this solution 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
March 2026
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Secure, reliable, and helpful support
Pros and Cons
- "The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec."
- "The most valuable feature of Kaspersky Endpoint Detection and Response is security, as it has better security than other solutions, such as Symantec."
- "Kaspersky Endpoint Detection and Response could improve some issues and add new security files."
- "Kaspersky Endpoint Detection and Response could improve some issues and add new security files."
What is most valuable?
The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec.
What needs improvement?
Kaspersky Endpoint Detection and Response could improve some issues and add new security files.
For how long have I used the solution?
I have been using Kaspersky Endpoint Detection and Response for approximately two years.
What do I think about the stability of the solution?
The stability of Kaspersky Endpoint Detection and Response is good.
What do I think about the scalability of the solution?
Kaspersky Endpoint Detection and Response is scalable.
We have approximately 220 people using this solution in my company.
How are customer service and support?
Kaspersky Endpoint Detection and Response has good support.
Which solution did I use previously and why did I switch?
I have used previously used Symantec. However, Kaspersky Endpoint Detection and Response has better usability than Symantec. We choose Kaspersky Endpoint Detection and Response because it fits the needs of our company more.
How was the initial setup?
The implementation of Kaspersky Endpoint Detection and Response was simple. It took approximately 15 days to complete across the company.
What was our ROI?
We have not seen a return on investment at this point.
What's my experience with pricing, setup cost, and licensing?
The price of Kaspersky Endpoint Detection and Response is in the middle range compared to competitors. The pricing model is based on the users using the solutions. The cost for us is approximately 2200 Algerian dinars. The price of the solution could be reduced.
What other advice do I have?
I rate Kaspersky Endpoint Detection and Response an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ICT Officer at Intelligent Skincareinc Inc.
Excellent basic protection from malware and viruses
Pros and Cons
- "EDR's most valuable feature is its basic protection from malware and viruses."
- "EDR's most valuable feature is its basic protection from malware and viruses."
- "Kaspersky EDR lacks protection from recent ransomware."
- "Kaspersky EDR lacks protection from recent ransomware."
What is our primary use case?
I mainly use Kaspersky EDR for BIOS protection.
What is most valuable?
EDR's most valuable feature is its basic protection from malware and viruses.
What needs improvement?
Kaspersky EDR lacks protection from recent ransomware. Because of this, we're looking into switching from EDR to another security solution.
For how long have I used the solution?
I've been using Kaspersky EDR for two to three years.
What do I think about the stability of the solution?
EDR is stable.
What do I think about the scalability of the solution?
EDR is scalable.
How was the initial setup?
The initial setup was easy - I would rate the ease as four out of five.
What's my experience with pricing, setup cost, and licensing?
The license for EDR costs about 1,000 pesos per user. I would rate the pricing as four out of five.
What other advice do I have?
I would rate Kaspersky EDR as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager and Founder at Yellow Network
Good technical solution that provides granular control
Pros and Cons
- "The most valuable feature is Endpoint's management."
- "Endpoint is a good technical solution because it provides granular control over devices."
- "The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it."
- "The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it."
What is our primary use case?
I primarily use Endpoint for protection against viruses.
What is most valuable?
The most valuable feature is Endpoint's management.
What needs improvement?
The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it.
For how long have I used the solution?
I've been using this solution for ten years.
What do I think about the stability of the solution?
Endpoint is stable.
How are customer service and support?
Kaspersky's technical support is good.
How was the initial setup?
The initial setup is easy, taking no more than a week.
What's my experience with pricing, setup cost, and licensing?
Endpoint's pricing is good, especially compared to expensive solutions like Sophos.
What other advice do I have?
Endpoint is a good technical solution because it provides granular control over devices. I would give it a rating of eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
Director at Calidad Systems Limited
Easy to use, not too heavy, and straightforward to set up
Pros and Cons
- "It's scalable enough for us."
- "We enjoy the solution as, when we are online we are secure."
- "The prices can go down a little bit."
- "The prices can go down a little bit."
What is our primary use case?
We primarily use the solution for our servers. It's for security.
What is most valuable?
We enjoy the solution as, when we are online we are secure. It's easy to use and not too heavy. It doesn't slow down any machines at all.
The product is quite stable.
It's scalable enough for us.
The product is straightforward to set up.
What needs improvement?
There could be more secure.
The prices can go down a little bit.
For how long have I used the solution?
I've used the solution for quite some time. It might have been six years at this point.
What do I think about the stability of the solution?
It's a stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We find the product to be scalable. You can expand it if you need to.
We have five people using it in our organization.
How are customer service and support?
We've never contacted technical support. We've never had an issue. It works the way we need it to and we've never had a problem.
Which solution did I use previously and why did I switch?
We started with Kaspersky. We didn't use a different solution previously.
How was the initial setup?
The initial setup was straightforward. We are a tech company and therefore we found it pretty simple. Even a layman, however, can do the installation. It's not complex or difficult. We deployed it with our engineers.
What about the implementation team?
We handled the setup ourselves. We didn't need the help of any consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
We'd like the pricing to be lower. It can get a bit pricey.
We pay for an annual license.
What other advice do I have?
As a cloud solution, we're always on the latest version. We update it automatically on the cloud.
I'd recommend the solution to others.
I'd rate the solution eight out of ten. There's room for improvement, however, we've largely been happy with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at ISJD
Stable and straightforward installation
Pros and Cons
- "Kaspersky Endpoint Detection and Response is a stable solution."
- "Kaspersky Endpoint Detection and Response is a stable solution."
- "There is a problem with the solution, it came from Russia and we are looking for a replacement."
- "There is a problem with the solution, it came from Russia and we are looking for a replacement."
What is our primary use case?
I use Kaspersky Endpoint Detection and Response for security protection for our endpoints for the users.
What needs improvement?
There is a problem with the solution, it came from Russia and we are looking for a replacement.
For how long have I used the solution?
I have been using Kaspersky Endpoint Detection and Response for approximately two years.
What do I think about the stability of the solution?
Kaspersky Endpoint Detection and Response is a stable solution.
What do I think about the scalability of the solution?
I have found Kaspersky Endpoint Detection and Response not to be scalable.
We have approximately 700 users using the solution. We do not have plans to increase usage. We are looking to switch solutions.
Which solution did I use previously and why did I switch?
We were using Panda Antivirus previously.
How was the initial setup?
Kaspersky Endpoint Detection and Response's initial installation were straightforward. To installation of the solution on the end-users systems takes 10 minutes. However, from the console, it is a little more time, approximately two days to configure.
What about the implementation team?
We only needed one person for the implementation and support of the solution. We had some support hours from the vendor if needed.
What's my experience with pricing, setup cost, and licensing?
We were on a three-year license to use Kaspersky Endpoint Detection and Response. The price could be better.
What other advice do I have?
I would not recommend this solution to others. We are moving to different solutions.
I rate Kaspersky Endpoint Detection and Response an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a consumer goods company with 1,001-5,000 employees
Highly effective, straightforward installation, and support available
Pros and Cons
- "Kaspersky Endpoint Detection and Response is an effective protection solution."
- "Kaspersky Endpoint Detection and Response is an effective protection solution."
- "Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow."
- "Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow."
What is our primary use case?
We use Kaspersky Endpoint Detection and Response for the protection of our system from the internet, firewall, malware, and viruses.
What is most valuable?
Kaspersky Endpoint Detection and Response is an effective protection solution.
What needs improvement?
Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow.
For how long have I used the solution?
I have been using Kaspersky Endpoint Detection and Response for approximately two years.
What do I think about the stability of the solution?
The stability of Kaspersky Endpoint Detection and Response is good.
What do I think about the scalability of the solution?
Kaspersky Endpoint Detection and Response is a scalable solution.
We do not plan to increase usage.
How are customer service and support?
I have not used technical support. The solution is simple to use, they provide the tools that we need. However, the support is readily available if I need them.
How was the initial setup?
The installation of Kaspersky Endpoint Detection and Response was simple and fast. It only takes approximately seven minutes.
What about the implementation team?
I did the implementation myself.
What other advice do I have?
I would recommend this solution to others.
I rate Kaspersky Endpoint Detection and Response a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Expert Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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