Kaspersky Endpoint Detection and Response Expert Reviews

We are users of this solution and I'm a system administrator and lead manager of the Kaspersky EDR solution in my company. 

In my opinion Kaspersky is the best product on the market. It's very easy to handle, user-friendly and they provide a lot of features that are difficult to find in other endpoint solutions.  Kaspersky provides great features and endpoint protection. 

The only problem we have with the solution is that DLP is not a part of it. It's particularly relevant for those working in financial markets, especially in Pakistan where it's deployed in banks. DLP would make EDR a complete package. The lack of DLP is the main reason that our company is moving away from Kaspersky EDR. 

I've been using this solution for five years. 

It's very stable and I haven't faced any issues.

The solution is very scalable. We have approximately 300 users in the company. 

We've had many interactions with technical support. We use the online Kaspersky company portal to raise tickets, and the staff are very knowledgeable technically and very professional. In so many ways, and so many queries I was in coordination with them directly. The email support is also very good. 

The initial setup is very simple and there were no issues with deployment. 

Kaspersky offers a very budget-friendly licensing model that is a complete package and is suitable for small, medium or enterprise organizations. McAfee, for example, has a much more costly license.

I've looked at other solutions including McAfee and most offer the same level of endpoint protection. Kaspersky provides additional features that other products don't have.

I'm very satisfied with this product overall and I rate it 10 out of 10. 

We primarily use this solution for users, servers, and services that we have implemented in our company.

The most valuable features are the reports.

There are no issues with this solution. However, we would like to have better strategic information. We currently have tactical, and it's hard to make strategic decisions based on what it delivers.

In addition, we have about 600 users using this solution.

We have been using this solution for over four years. It is deployed on-premises.

I rate the technical support a six out of ten because the support depends on the type of contract we have. We have a special contract, so we just need to submit a case and get a response within 24 hours.

Our licensing costs are annual.

I rate this solution a nine out of ten.

We are using it to protect our user end. For the server-side, we are using Trend Micro.

It is easy to manage. 

The initial setup is simple. 

It is stable. 

We have local support available to us.

I could be covering more devices, for example, the XDR. If it covered more products, it would improve the XDR.

I've been using the solution for three to four years. 

It is stable and reliable. 

We are not facing any major issues regarding the protection of the endpoints. There are no bugs or glitches. It doesn't crash or freeze.

Around 2,000 people use the solution. We do not plan to increase usage.

We have a local company here in Pakistan that we get support from.

We also use Trend Micro.

The initial implementation process is easy and very straightforward. It's not overly complex. It only takes one to two days to handle the complete deployment.

I'm not sure about how the licensing works. It may be per user. I'm not certain. 

I'm not sure which version of the solution we're using. I don't have that information. 

I'm not directly using this Kaspersky solution. The other team is managing the solution, and that's why I don't have much personal experience. I do not manage it directly.

I'd recommend the solution to other users and companies. 

I'd rate the product seven out of ten.

We use the solution for the new threat landscape since personal endpoints are not enough for protection. So customers are looking for, you know, endpoint detection and response. So they can centrally manage all endpoints and communicate data across every endpoint that they have on the network. So we have been using, like, the normal endpoint detection, endpoint protection. And after that, we deployed EDR and Azure for a few customers, which are kind of separate products. Actually, the experience was not that great in terms of the approach to EDR for Kaspersky because it wasn't one product. It's two different products that are working together. They kind of integrated, like, two products integrating with each other. But the performance and the administration become a headache for the administrators.

In terms of the protection itself, Kaspersky has been doing a great job. It's just the approach, the technology itself, performance, and impact on the systems it's protecting, that are more of a concern. The concern is significant, especially when compared to alternatives that are more lightweight and available on a cloud platform. So, the aforementioned areas should be considered for improvement.

I have been using Kaspersky Endpoint Detection and Response Expert for two years. My company is a reseller of Kaspersky. We have been working with Kaspersky for almost ten years now.

It is a stable solution.

It is a scalable solution. I recommend the solution for small to medium businesses since its deployment and management are complex and bigger enterprises could go for cloud-based or move towards the next-gen solutions rather than Kaspersky.

I am not happy with Kaspersky's support since basic support is very cool unless you pay for some advanced support, in which you get better responses and feedback from Kaspersky's team. In my opinion, right from the start, they should offer good support.

The solution's initial setup process was complex when considering that it's just to get in the integration right from the start .So, there have been some issues where we had to contact Kaspersky and have the engineers work it out for us. So, it could have been a much simpler way to do it. The deployment process took two weeks with the help of three to four engineers who normally handle such stuff.

Kaspersky helped us with the implementation part.

Kaspersky's pricing is very competitive when it comes to comparison with the other solutions.

Overall, I rate the solution a seven out of ten.

We primarily use the solution for security. We use it between businesses to protect endpoints.

The solution is very fast.

The EDR is quite helpful.

It is stable. The performance is good.

Overall, it works very well.

It's good for blocking threats.

Technical support is excellent.

It is scalable. 

The pricing is decent.

When I have the protection of my terminal or device, I don't have a problem. I haven't had any issues.

We'd like more integrations to be available in the future.

We've been using the solution for two months. 

The stability and performance are very good. There are no bugs or glitches, and it doesn't crash or freeze. It is very stable. 

The solution is quite stable. We have the advanced version, and there is a possibility to upgrade as necessary.

We have close to 100 people using the solution. We do not have plans to increase usage. We are a small enterprise. We'd only increase the usage if the number of resources increases.

We have used technical support. They are very reactive and experienced. 

We did use any other EDR solutions. We also have experience with Norton, for example. The experience was not positive.  

My understanding is that the solution is easy to set up. However, I did not participate in the setup. 

It took two days to deploy the solution. 

In terms of planning, we are looking to fully deploy it in the next two months.

We have about ten technical people that can handle deployment and maintenance tasks. We had two main people managing it, and others handled the systems and network. 

We did not need a consultant. We had an integrator handling the setup, and it was easy to deploy it. Typically, it can be handled by a technical team. 

We have a license that covers 100 people. We have a license that we pay yearly. We generally pay for two years at a time. 

The licenses are affordable. 

I'm an end-user. The solution is new to me. I'm not sure of the version number we are using.

I'd recommend the solution to others. We plan to integrate it with more things and help control more devices. We'll integrate it with our network assessment devices as well.

I'd rate the solution seven out of ten. 

We use EDR on our Windows servers, desktops and laptops. Our use case is for security, file scanning and to prevent data loss.

The firewall options are impressive, the solution does a good job of filtering and blocking unusual traffic. It's very easy to use, easy to deploy, and easy to operate. 

No product is perfect and I think the stability could be improved a little. I'd also like to see performance improvement as the system can be heavy, slowing down our computers, and things don't always work smoothly. Performance could be improved. 

We've had a license with Kaspersky for six years. 

The solution is stable. 

The solution is scalable. We have around 700 users in the company. 

EDR is deployed from the server, it's an easy and manageable process. It's a matter of the system administrator running the profile from the server.

We have a three-year license. It was initially very reasonably priced but we are based in Pakistan and we are not doing well against the dollar so the price has increased significantly. 

I've recommended this solution to many colleagues. I think Kaspersky is a reliable and stable solution.

I rate this solution nine out of 10. 

Kaspersky EDR is a targeted solution that collects telemetry and forensics data as well as end-to-end IoCs. It does not use any signatures.

The most valuable feature of Kaspersky EDR is its simplicity. The console is easy to use and not very complex.

Kaspersky EDR currently has limited OS support. They only focus on Windows Server and Windows. Kaspersky recently released a Linux version, but it's rudimentary. It does not have any advanced features available on Windows platforms. They should increase their footprint on the Linux side and support other operating systems on the market, like MacOS.

I have been using Kaspersky EDR for about four or five years.

Performance is one area where Kaspersky has room for improvement. The solution must be fast when it's acquiring telemetry data because the attack surface is unforgiving. The solution must be extremely fast with a high response time.

Kaspersky is scalable, but it lacks built-in high availability and disaster recovery. Currently, you need a third-party solution to provide high availability.

I rate Kaspersky support eight out of 10. We have never had any serious issues with their support. They take some time to respond, but they always provide the best solution.  

Positive

Setting up Kaspersky isn't straightforward, but their guide is good. The documentation is fairly well-defined, so we just need to follow that. At the same time, it isn't easy because sometimes there are errors. I rate Kaspersky EDR six out of 10 for ease of installation.

The license is competitive. Pricing is another Kaspersky advantage.

There is a lot of competition in the EDR category. As resellers in the industry for so long, we're aware of the various products to choose from. Kaspersky's strong point is detection. They have a huge threat intelligence and R&D team. Their threat detection is among the industry's best. Their products are generally effective in guessing attacks or detecting different types of unknown malicious techniques.  They also have a great sandbox with their EDR solution.

Their weakness is performance, but detection is one of the best in the industry, if not the best. Kaspersky is always at the top of any third-party analysis of EDR products.

I rate Kaspersky Endpoint Detection and Response eight out of 10. 

The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec.

Kaspersky Endpoint Detection and Response could improve some issues and add new security files.

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

The stability of Kaspersky Endpoint Detection and Response is good.

Kaspersky Endpoint Detection and Response is scalable.

We have approximately 220 people using this solution in my company.

Kaspersky Endpoint Detection and Response has good support.

I have used previously used Symantec. However, Kaspersky Endpoint Detection and Response has better usability than Symantec. We choose  Kaspersky Endpoint Detection and Response because it fits the needs of our company more.

The implementation of Kaspersky Endpoint Detection and Response was simple. It took approximately 15 days to complete across the company.

We have not seen a return on investment at this point.

The price of Kaspersky Endpoint Detection and Response is in the middle range compared to competitors. The pricing model is based on the users using the solutions. The cost for us is approximately 2200 Algerian dinars. The price of the solution could be reduced.

I rate Kaspersky Endpoint Detection and Response an eight out of ten.