Jira Align Reviews

I used Jira Align when I was working with CACI. We use Jira Align to build and manage workflows, which allows each team to understand their work.

Jira Align helps us manage communication and tasks for a variety of teams without overlap.

I like how things can be sorted out, and it shows the different objectives one can do. You could also create a team view that would allow your team to see work outcomes. Jira Align also helps with the reporting, because we can export data to Excel or another format.

The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate.

I used Jira Align for about a year.

It was very stable, and I liked the refresh rate. I know a lot of it also depends on personal network connectivity, but it instantly updates changes.

When you sign in, you will see the different objectives that you would have, and then it would show you bigger objectives, your status, who was using it, and what they completed and what wasn't. If there are linked topics that were part of it, then it will show the aligned tasks.

The support team was very helpful, knowledgeable, and very responsive. Also, when you visit their forum page, they have a chat thread where you can look up problems or questions with other users and get answers from there.

I wasn't part of the initial setup, but the setup was easy when I got access to Jira Align. It was easy to personalize after I signed in, and I could put in my icon, picture, background picture, and thumbnail. So it is easily customizable and you can set up your page. With that, it was easy for all teams to organize their profiles.

The pricing wasn't something they exposed me to because the business development team handled it.

This is an enterprise-level solution for management to track their capabilities or features. I'm a Jira developer and we are customers of the company. 

Align enables the capture of all capabilities and that's its best feature. It's easy for management to track everything inside of that.

The synchronization between Jira and Jira Align takes too long and that is something that they could work on. 

The solution is stable.

The solution is scalable, we have around 1200 plus users.

We have two technical guys from Atlassian, who connect with us weekly and they are very helpful. 

The initial setup is straightforward. 

This is a good solution for enterprise-level organizations. Before starting with Jira Align it's important to configure Jira as a standalone. It has to be configured as per Atlassian best practices so, for example, you can't create a board with multiple projects, because there will be synchronization issues. Things like custom fields cannot be migrated to Jira Align. Some fields are not available. It's possible that in later versions they have provided all these features. 

I rate this solution eight out of 10. 

My company is a partner of Atlassian, a Jira vendor. We deploy the solution through a public cloud.

Some of the most valuable features are the configurations and dashboards.

I have not had any issues with Jira Align.

I have been using Jira Align and Jira Service Management for two years. 

The stability of this solution is fine.

The scalability of Jira is fine.

Deployment was very complex.

My company does installations and implementations for Jira.

The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees.

I have also evaluated ServiceNow ITBM, but I believe that Jira Align is better.

I would rate this solution 7 out of 10 because of the price.