We are using IQ Bot for sales order automation.
VP at a manufacturing company with 5,001-10,000 employees
Flexible in terms of being able to read different fields in spite of minor format variations
Pros and Cons
- "The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format."
- "Better customization in terms of mapping would be an improvement."
What is our primary use case?
What is most valuable?
The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format. It is able to intelligently decipher those changes and I think that it's quite useful.
What needs improvement?
I would like the intelligence to improve so that IQ Bot can handle vastly different formats of documents that we get from the customer, in terms of reading different fields. Having it even more intelligent would be very useful.
Better customization in terms of mapping would be an improvement.
For how long have I used the solution?
We have been using IQ Bot for a couple of months.
Buyer's Guide
IQ Bot
June 2025

Learn what your peers think about IQ Bot. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
We have only been using IQ Bot for a couple of months but so far, we have not had any problems in terms of stability. In time, we will see if it continues to be as stable as it is right now.
We are using this solution on a daily basis.
What do I think about the scalability of the solution?
Scalability has not been a challenge for us. We have four users at this time.
How are customer service and support?
I would rate technical support as good. When we were stuck we got support.
Which solution did I use previously and why did I switch?
We did not previously use another RPA solution.
How was the initial setup?
I would say that the initial setup is very complex and not easy.
The deployment took approximately three to four months.
What about the implementation team?
We had an integrator from Automation Anywhere to assist us with the deployment. Our experience was fantastic and we are very happy with them
What's my experience with pricing, setup cost, and licensing?
Pricing is highly confidential because it is something that can be negotiated. The licensing costs are on a yearly basis.
Which other solutions did I evaluate?
We evaluated UiPath but we chose Automation Anywhere and IQ Bot because of the advanced intelligence capability that was promised. This tipped the decision in their favor.
What other advice do I have?
My advice for anybody who is implementing this solution is to be very sure about how the data is going to be mapped from one business process to the other and how the whole process will work. The mapping is very, very important in order for IQ Bot to work perfectly.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Founder and COO at InVibes
Great for data migration but major problems with technical support
Pros and Cons
- "IQ Bot's most valuable feature is data migration, including Word format and legacy document templates."
- "We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them."
What is our primary use case?
I mainly use IQ Bot to extract data from invoices.
What is most valuable?
IQ Bot's most valuable feature is data migration, including Word format and legacy document templates.
What needs improvement?
We're not so happy with the cloud version, which is more complex than the on-prem, so it's more difficult to utilize. IQ Bot's consistency with parameters and its OCR engine could also be improved.
For how long have I used the solution?
I've been using IQ Bot for over two years.
What do I think about the stability of the solution?
IQ Bot is stable.
What do I think about the scalability of the solution?
There is an option to scale, but we haven't made much use of it yet.
How are customer service and support?
We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I've also used UiPath, which I prefer because their technical support is fast and responsive.
How was the initial setup?
The initial setup was straightforward and took no more than two days. I would rate the setup process four or five out of five.
What other advice do I have?
I would give IQ Bot a rating of four out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
IQ Bot
June 2025

Learn what your peers think about IQ Bot. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
RPA Consultant at a tech services company with 201-500 employees
A good extraction tool that users can customize on their own, but its predictive model should be improved in terms of accuracy
Pros and Cons
- "The most valuable feature of IQ Bot is that any user can customize it on their own, and they don't need to get in touch with Automation Anywhere."
- "The solution's predictive model can be improved in terms of accuracy."
What is most valuable?
IQ Bot is a good extraction tool. The most valuable feature of IQ Bot is that any user can customize it on their own, and they don't need to get in touch with Automation Anywhere.
What needs improvement?
The solution's predictive model can be improved in terms of accuracy. It takes a lot of training to get it right. It is hard to customize IQ Bot because each client has different types of documents and requirements. It takes time to get accuracy, particularly when working in a country like India, where many documents are scanned.
For how long have I used the solution?
I have been using IQ Bot for ten years.
How are customer service and support?
IQ Bot's technical support team takes a couple of weeks to respond.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
I usually recommend Aiwozo DocuBot instead of IQ Bot.
The pre-configured AI models are better. It takes as little as five minutes for companies to set up Aiwozo DocuBot and start working. Since Intel provides the servers, the response rate is pretty fast. The overall structure of Aiwozo DocuBot is such that you can have an entire workflow management inside it.
Various consultants can assign hundreds of team members different invoices to process. The manager will be able to approve data and review those details in a single platform so that it can be scaled very quickly.
What other advice do I have?
IQ Bot is suited for both bigger and smaller companies because it is flexible on the pricing front. People from some smaller companies are also able to start with document extraction. Since the pre-trained models don't take much time for configuration and training, it reduces the cost.
Overall, I rate IQ Bot a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free IQ Bot Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Product Categories
Intelligent Document Processing (IDP)Popular Comparisons
ABBYY Vantage
UiPath Document Understanding
HyperScience
IBM Datacap
Buyer's Guide
Download our free IQ Bot Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- When evaluating ABBYY, what aspect do you think is the most important to look for?
- What is the difference between Robotic Process Automation (RPA) and Intelligent Process Automation (IPA)?
- Would you choose to produce an intelligent automation solution or develop plugins for the big five (SAP, Oracle, IBM, Microsoft and Google)?
- What is the best intelligent document processing solution?
- What is an intelligent document processing solution?
- Why is Intelligent Document Processing (IDP) important for companies?