IQ Bot Reviews

We mainly use it for invoicing and other similar things. We use it to extract the data in different kinds of forms. 

The flexibility to deploy based on the different types is the most valuable. We can deploy pieces of the program directly over the fields. We can also directly connect with databases. We can modify it and make different connections with the database.

We are also able to programmably modify the fields and change the presentation and values or evaluate a list of values. We can change the values on the fly.

It is very flexible and very easy to use and learn. It is also very simple.

The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields.

The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR.

I have been using IQ Bot for a couple of years. 

It has good stability. 

It is very scalable. In terms of scalability, it is very competitive against Datacap, and it is very close to Datacap. These are the leaders in this field.

I didn't get a chance to interact directly with their technical support. I use our internal support. I need to go through our technical team, and they provide level-one support. If they can't resolve our questions, they directly interact with their technical support.

The initial setup is very simple and straightforward. Deployment of 25 types of forms with an average of two or three variations probably takes around three weeks.

It has an average cost.

I would recommend this solution. It has been very flexible for us, and it is helping us to reach our goals at the moment. 

I would rate IQ Bot a seven out of ten.

IQ Bot is typically an artificial intelligence (AI) tool that looks at unstructured data to make some sense of it. Basically, you use it in accounting, accounts payable, and accounts receivable where you want to read unstructured data and turn it into something with which you can do something.

We are using its latest version.

The single platform capabilities are most valuable. I don't need to go to another third-party such as Blue Prism or UiPath. They have all these other bolt-on solutions. It is a part of the Automation Anywhere platform. It is all integrated.

There should be built-in or native intelligent processing capabilities.

I have been working with this solution for about two years.

It is extremely stable. It is used by Fortune 100 companies, and we're very happy with the results.

It was straightforward. We have services that we leveraged, and it was pretty easy. Its implementation took two weeks.

We have integrators who help us implement it.

It does everything that we need it to do. It is a great product. It is very underrated. More companies should leverage this platform.

I would rate it a 10 out of 10.

We used it with a construction company that was doing manual time sheet entries that had to be given to HR by the end of the day. They would then translate the time sheet data into digital data to process payroll, attendance, and so on. So, we were tasked to get that particular time sheet and then use the IQ Bot solution to automate extraction of data and further processes.

The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present.

Installation is easy for IQ Bot, and they provide good technical support.

I'm also happy with the pricing.

IQ Bot needs to scale up further because many other industry products that are capable of capturing handwritten information are doing much better. So, it would be better if IQ Bot spent more time on handwritten data extraction.

Some of the features that are currently existing could certainly be enhanced. The ability to define the coordinates on the screen, on the documents that are being scanned, was a little less when we did the proof of concept. These kinds of features could be enhanced a little more. It looks a little rigid at this point in time, but it could be improved.

I've been using it during the last 12 months.

This is the most stable RPA product at the moment.

Automation Anywhere's technical support has been very good.

Implementation of IQ Bot was easy.

The licensing is on a yearly basis, and I am happy with the pricing. 

Compared to UiPath or Blue Prism, IQ Bot is the most stable RPA product at the moment. Automation Anywhere has come a long way.

If someone is straight away looking at IQ Bot as a potential solution, I would suggest that they do a proof of concept and see their ability to scale their particular process. Each and every process, business process, they bring will be different. So, it's good to start with the proof of concept and then scale according to the need.

On a scale from one to ten, I would rate IQ Bot at seven.

I would say that the best feature is that it has native automation for the US. At the end of the day, you still have to do the same amount of coding to actually pull that data into your code, but with the automation, you are sending it to part of the same kernel, or the same interface, and that makes it much easier. Because I've seen sometimes that they say that even ABI can go with BPA, at least according to the label. But with less than 300 BPA, I see that it's not really possible. Same with the kernel. If there are a lot of tables and frames, it messes it up. But that doesn't happen for IQ Bot.

The first place it could be improved is its price - it is too high. I'm having a lot of difficulties moving it to the customers. If they could fix that it would be awesome. Because the Automation Anywhere is hardware-intensive, it requires other set-ups, a control room, and it's already taking 16 GB of space. Then if I move to IQ Bot, and I have to set up another server for it, it becomes pretty expensive. And that is where the hardware cost comes in. So I think that if they could reduce the cost thing it would be really helpful.

I would say it is the best choice, especially if you're already on Automation Anywhere. They are working at implementing third-party tools. Right now, I am with the company, but before that, I was with another company as well as IQ Bot. A lot of people have purchased a lot of license work but they have not actually put it to good use, or they were unable to. So, it is a question of quality control. But then again, from a CTA perspective, I would say I know it is possible to increase the optical features, as well.

I am not referring to just character recognition, but for example, let's have the scanner import that image properly. Sometimes in a test it happens that the picture is a bit clearer. Or let's say a company logo. If a print is misaligned, it can figure it out. So I am more than happy regarding their automation technology.

I have been using IQ Bot for about four or five years.

The problem is that some of the invoices are very sensitive. If one of these invoices had bad handwriting it just fizzles out, so what has it accomplished? I think it should be able to scan while it is running itself. It should pop up and say, "I am unable to read this can you please help." In that way, we need more traffic to end-users. Then the bot clears one business invoice. But maybe you can have a guy in shipping who just got there while the bot is running, when these jobs start they post those really fast. The reading part might get confusing.

If the bot could just pop up and say, "look at this is the one that I'm confused with, can you please clarify?" If it could do that while the bot is running in IQ Bot, that would be super cool.

I think there are some security issues if you want to scale up. There are two versions - standard and deluxe, standard for basic bot and deluxe for interface with optical printing. So if you scale more than 20 bots, you have to buy more. We work on our commission anyway so you can have a thousand bots running from the same thing for you.

I was in touch with support a couple of times. They are good. There are two parts to the support. One part is in India, where they recently fired a lot of people. The other part is in the US. That team is awesome.

The support guy I got was a champion. He's the one who helped me with IQ Bot to begin with. The point is that it is okay in terms of the system. But let's say there is a call for the controller. With some claims you should not give permission for virtual control because if the agent crashes it also crashes the other systems that are connected to it, which are not visible to them.

I'll tell you the good part and the bad part of Automation Anywhere. Automation Anywhere is amazing for people who have a vision, a plan, and a strategy. People who know what they are doing and are technically sound. Because automation generally comes with a loss of a sense of control. You need to know to whom to give access and for what. Now the problem is that your computer is your own bot. Now what happens with the bot is that they don't necessarily need an architecture to run it. For Automation Anywhere you really need a control room, and a control room costs $7,000 to $10,000. That's what we get for my company. So that becomes a big roadblock.

Because you can just clear the bot, you can get it to stop. You do not necessarily have to connect to the conclusion to run the bot. I can put some code into the batch file and make it run while the bot is running. But you cannot fulfill your function there. So that is a pro and a con.

Specifically for IQ Bot, I would say the setups that I have done took me about seven to 10 days, at the most.

I would say first to do another determination to see if it's worth it. For example, if you are a banking company and you tell me that I'll have a lot of checks that will need to be verified, I would say that's fine, because the format of the checks will be standard. Although you would have to identify the handwriting. But still, at least the amount of coding is easier. However, if you are doing B2B or B2C, and you have multiple invoices coming in to you, I would say don't do it. Because in India, they're very strategic. I can have a person actually putting it into Excel and then I can have a bot taking over. So that's why I already see that it's very important.

The technology should be business-oriented. So unless it is a high-ticket item they won't even talk to me, because business is first. So if you are trying to host a business on your product it is never going to fly. And the problem with automation is that it is close-ended, it is not initial.

They are pointed towards automated scenarios. You can download a version and do things, but they won't listen to the guys who write the code on the ground technical level. They have a different way of operating, because at the end of the day, it is just business. Their mindset is to catch on to the top-level bosses or leaders.

You can do it for a couple of months, or maybe a year or two. They launched version 7.3 two years back, all with multiple backers. In two years you are ensuring that you are out of date. Do you think any product with a life cycle of two years is worth it? I don't. You don't even get value return in two years. Because of the building of the bots, building on a higher component, it takes minimum three years or more to break even. And that is with your bot not completing your applications.

On a scale of one to ten I would rate IQ Bot a 7.

We use IQ Bot to improve the OCR capabilities in our automation.

The most valuable feature is the cognitive ability, as it will learn an interface that it is not familiar with and perform in the way that a human does.

I really like the user interface.

The price of IQ Bot, packaged with Automation Anywhere, is too expensive for some companies and they will not use it. The price should be lowered.

I have been using IQ Bot for about a month, although my experience with Automation Anywhere itself is for more than three and a half years.

IQ Bot is a stable part of the platform.

Management comes into the picture when it comes to scalability. If there are bots available then we are able to scale up and down without affecting our performance.

I have been in contact with technical support and I am satisfied with it.

They have helped us with problems in the past. They respond quickly, and in all of the cases, our problems have been resolved in a maximum of 24 hours.

I have tried other options but there were problems with the OCR that caused me to try IQ Bot. We were having trouble reading invoices from the OCR image data.

The initial setup is pretty straightforward. Even deploying all of the bots to the sites, if the person is technical then it is pretty simple and straightforward.

We are using the Community Edition of Automation Anywhere that includes IQ Bot.

The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD.

IQ Bot technology is good and it is a solution that I can recommend for a conventional user. When it comes to people who are from a non-programming background, I think that IQ Bot is fine. There are solutions that require people having programming skills, especially in .NET, which makes developing and managing the bots easy. This is not the case with Automation Anywhere. 

I would rate this solution an eight out of ten.

The Optical Character Recognition (OCR) capability is one feature I would like to highlight. Whenever we want to create something from the previous documents or images, the OCR feature enables us to do that job easily.

Migrating from the previous version to the current version is a little tricky. We could not find proper documentation or guidelines to help us migrate the bots from the previous version, version 11.3, to the newer version A2019. 

As this kind of documentation is lacking, whoever wants to migrate from the previous version to the newer version will face some difficulties. That's one thing they can improve on as it'll be helpful for the users.

I have been using IQ Bot for almost one year.

IQ Bot is a stable solution. We didn't face any difficulty in terms of implementation or in terms of running the bot. 

IQ Bot is scalable. As we're running it on a cloud, we can achieve whatever volume we want in a matter of minutes.

IQ Bot was quite easy to set up because we had some knowledge using the previous version. The maximum time it'll take for the initial setup is about four hours.

We are the preferred implementation partner for Automation Anywhere. We have a good dedicated account manager. Whenever there are problems, it's solved within one to three days.

There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost. That is an area they can rethink and reduce the licensing cost to help most users.

If there were a couple more free features on the platform, it would help users understand it by implementing them before paying for a commercial one.

Because of the higher licensing cost and lack of proper documentation, I would give IQ Bot a seven on a scale from one to ten.

We are currently using this solution, and are interested in providing services to our clients in the future.

We are using IQ Bot for the internal finance department. We are dealing with invoices from many different vendors.

The ease that it provides in extracting vendor invoices, without having to configure them, was the reason for which we had gone with a solution.

Feature-wise it's good.

We are working with IQ Bot, but we are not impressed with it. It works well with static documents but not otherwise.

It was challenging to have to do the pre-processing and tax inputting on our own. They didn't have a feature through IQ Bot.

The way you implement the pre-processing needs improvement. In many cases, the invoices that are received have the fax cover page, and with terms and conditions page. We have to input all of the pre-processing. It would be better to have it as a part of this solution, otherwise, every single invoice would be treated as a new document, even if it comes with terms and conditions and a cover page.

They still have a long way to go when dealing with a structured and unstructured environment.

Features are good, but when dealing with pre-existing models such as purchase orders, and invoice,s for example, the capabilities of the solution need improvement. 

I have been working with IQ Bot for approximately one year.

We have not had any issues with stability.

It's a scalable solution. The biggest challenge that we faced was with the configuration.

It's for an internal finance team and we don't have more than five users at this time. 

We have contacted technical support many times. They are very helpful and very responsive in resolving any issues.

The initial setup was straightforward.

We had help from Automation Anywhere which made the implementation easy.

There are cheaper solutions on the market, but it involves more negotiating. 

Typically, everyone starts at a higher price and negotiate to a lower price to compare with other vendors.

The pricing is complicated but I wouldn't say that they are expensive.

If it has to do with a straightforward structured form, this solution works very well. If you are looking at an unstructured environment with a lot of variety there is some instability in terms of ease of use. It may be better with the 2019 version, but it is something that should be considered before they decide to implement this product.

I would rate IQ Bot a seven out of ten.

We used IQ BOT for document processing. It was semi unstructured data from the farms and some of the reports that were coming in. We were scanning them and then reading out the details and format and incorporating that in another application.

A very important feature is the efficiency with which it was able to categorize the different data types and the format. Also, the OCR was good. The efficiency of the optical connector reader or OCR was good enough for our usage. 

It's not necessarily the IQ bot but the Automation Anywhere as a whole, I find it slightly complicated to use as compared to a product like Uibot. I would say it's not intuitive from a user standpoint. This leads to a specific specialist to be part of the team to work on it. Because otherwise business processes are best understood by the business people and the IT applications are better understood by the IT people. But when it comes to these kinds of automation, it is the business people that should be able to do it on their own. For that, it has to be intuitive. So that is one key concern that I found. It's not that intuitive for a person to work on it. The learning curve is quite high. However, adding the layers of UI would not mean add in a lot of layers of abstraction because that also adds a problem. The flexibility drops. The machine learning techniques like we have for these bots are slightly limited as of now. Maybe they're already extending it or maybe in the latest version that I have not used will provide extensive machine learning algorithms that can be integrated with the bot. But that was my only space which I see that could be better. Very soon features would be more, on a large number or more machine learning algorithms and specifically there is what we are researching right now, ourselves, with is machine learning. But, there is a subset of it which is self-learning. Self-learning is going to be a key aspect because as we start automating the processes, the processes also evolve and sometimes we need to read deep parts instead of that, there should be the capability of self-learning algorithms available. However, it's easier said than done and I can understand it's very difficult. But that is the key piece which I would like to see do better right now.

We have used IQ BOT for a few months.

In the end, I believe IQ BOT is a very stable product.

I think IQ BOT is scalable.  If I had to rate it, then I would put the rate of 4.5 stars out of five. So it was good enough.

The technical support is good. It is very good, in fact. They're quite reactive. They were able to help us out. So I have no complaints. I have nothing negative to say about them.

When I joined this part of the team, they were already using Automation Anywhere. In our previous teams, we were using UI BOT and in fact, in the team that I was working with a few months ago was also using UI bot.

I was not involved in the initial setup, so I cannot tell you about that. But in my experience, it was not complicated. It was easy. I know the setup but I was not involved in this particular setup here.

I would say that IQ BOT Automation Anywhere was one of the leaders in the industry. Still is, and I think we initially invested a lot on Automation Anywhere and that's why we continued using it. However, it doesn't mean that Automation Anywhere doesn't have the caliber yet. It has a very strong capability set. And that was perhaps the reason why we went for Automation Anywhere. I would recommend it. It has been a good pleasure using the product. I would rate it eight on. a scale of ten. The reason is the intuitiveness and the second one is the range of machine learning algorithms that, when I was using it, was not there.