IQ Bot Reviews

We are using IQ Bot for sales order automation.

The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format. It is able to intelligently decipher those changes and I think that it's quite useful.

I would like the intelligence to improve so that IQ Bot can handle vastly different formats of documents that we get from the customer, in terms of reading different fields. Having it even more intelligent would be very useful.

Better customization in terms of mapping would be an improvement.

We have been using IQ Bot for a couple of months.

We have only been using IQ Bot for a couple of months but so far, we have not had any problems in terms of stability. In time, we will see if it continues to be as stable as it is right now.

We are using this solution on a daily basis.

Scalability has not been a challenge for us. We have four users at this time.

I would rate technical support as good. When we were stuck we got support.

We did not previously use another RPA solution.

I would say that the initial setup is very complex and not easy.

The deployment took approximately three to four months.

We had an integrator from Automation Anywhere to assist us with the deployment. Our experience was fantastic and we are very happy with them

Pricing is highly confidential because it is something that can be negotiated. The licensing costs are on a yearly basis.

We evaluated UiPath but we chose Automation Anywhere and IQ Bot because of the advanced intelligence capability that was promised. This tipped the decision in their favor.

My advice for anybody who is implementing this solution is to be very sure about how the data is going to be mapped from one business process to the other and how the whole process will work. The mapping is very, very important in order for IQ Bot to work perfectly.

I would rate this solution an eight out of ten.

IQ Bot has the capability to identify changes, for example, in an invoice set up in a particular format, and remap its settings to reflect the changes. Also, it has the ability to learn by itself.

I like that it has all the AI capabilities. For example, if we have an invoice in a particular format, but then on the next day the format, for instance, the location of the invoice number, has changed, IQ Bot has the capability to identify those changes and remap its settings accordingly. It also has the ability to learn.

API configurations through control room could be improved a bit. 

If Automation Anywhere can be provided at a lower cost, it would be more beneficial.

Technical support could be improved.

Also, IQ Bot could increase the handwritten document reading ability.

I've been using IQ Bot for more than two years.

IQ Bot is a stable solution.

Technical support was very convenient previously, about one and half years ago, but now, it is not as good. Even the support persons that we contact can't give us a solution.

The initial setup is a bit complex; it's not like setting up client.

The cost can be high.

I rate IQ Bot at eight on a scale from one to ten.  I reduced it by two points because of the cost and because the handwritten reading feature could be improved.

I would recommend IQ Bot as long as the client is able to afford the cost. The advice I would give would be that there are some databases in which this feature could be utilized very efficiently using conditional queries and regex. So, it would just be a matter of the client exploring the tool and working with the tool thoroughly.

I mainly use IQ Bot to extract data from invoices.

IQ Bot's most valuable feature is data migration, including Word format and legacy document templates.

We're not so happy with the cloud version, which is more complex than the on-prem, so it's more difficult to utilize. IQ Bot's consistency with parameters and its OCR engine could also be improved.

I've been using IQ Bot for over two years.

IQ Bot is stable.

There is an option to scale, but we haven't made much use of it yet.

We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them.

Negative

I've also used UiPath, which I prefer because their technical support is fast and responsive.

The initial setup was straightforward and took no more than two days. I would rate the setup process four or five out of five.

I would give IQ Bot a rating of four out of ten.

We have a group of customers that provide services for contact centers, and those customers have their own systems. Frequently, we can find opportunities for automation so we execute the analysis to search for what kinds of solutions we can deploy. After the development, we charge 

We use it with Automation Anywhere version 11.

By using this solution, we have been able to reduce the manual tasks that are performed by our telephone operators.

The most valuable features are rapid development, stability, and ease of use.

This is a very useful product and the intelligence is powerful.

The quality of the service needs to be improved.

Having a complete cloud version, as a SaaS, would be quite nice.

This product is absolutely scalable. We probably have 100 users.

According to the demand, we expect that our usage will grow, although it is difficult to say by how much at this point.

We have been in touch with technical support through online means, and we also have a partner that assists us with technical issues.

I used to work with Automate from HelpSystems, as well as Softomotive.

The initial setup is relatively easy. The deployment took about one month.

The functionality is centralized around a control room, in on-premises infrastructure. 

We have an internal group of developers who deployed it.

There are more affordable solutions than this. For example, with UiPath, you can download the software, install it, and start working with it. You don't have to pay for anything until you want to connect to the centralized servers. It is very nice.

We may look at other options in the future, such as UiPath and Blue Prism.

My advice for anybody who is implementing this product is that it's quite important to well-define what the problem is, in order to have an efficient development cycle.

The biggest lesson that I have learned from using IQ Bot is that it's important to carefully consider the scope of the project in order to avoid any pitfalls. You don't want to try automating things that are not viable, or not suitable for automation.

I would rate this solution a nine out of ten.

I am a developer and I have used IQ Bot for one project. It is used for automation.

The most valuable feature is the cognitive, self-learning component that understands the undefined templates. 

A community version of IQ Bot should be released so that more developers can gain experience with using it.

It would be helpful if the IQ Bot OCR could be integrated with third-party solutions like FlexiCapture.

I have been working with IQ Bot for between two and three months.

Talking about stability, I would rate it a seven out of ten.

It is a scalable solution.

I have not yet been in contact with technical support.

I have about one year of experience with UI Path but I have not worked on any products that are comparable to IQ Bot.

At this point, IQ Bot has only been running for a couple of months. In time, I will have a better understanding of the product, including its advantages and disadvantages.

I would rate this solution a seven out of ten.

I use it for reading some data from PDFs. I am putting this data into Excel spreadsheets.

I have used IQ Bot in my own installation as well as in the cloud. I have used it as a trial and as a part of a customer IT data center. I use it on a monthly basis.

The detection or extraction of data from the images in PDFs is the feature that I use the most.

It is a good solution in terms of how easily you can administer or manage this tool. It is quite easy to use, and it is powerful in terms of what it can do.

I've used versions 11 and 2019 of this solution. The problem with version 11 is integration. When you are using a conventional bot and you try to use IQ Bot development, you don't have a specific feature for integrating these two pieces or components of Automation Anywhere. I was seeing some issues while trying to, for example, send some PDF to an IQ Bot processor and get a response for that process. So, there is a problem with integrating the conventional task automation and IQ Bot in version 11. In contrast, version 2019 already has the integration feature, and we can easily integrate two components. There are some features that must be there in version 11 but are currently missing.

There is no total control over some features in IQ Bot. Some variables cannot be parametrized when using IQ Bot directly. The AI features that IQ Bot has must be more open to being parameterized by the user. It would be good if Automation Anywhere exposed some parameters so that I can adjust them as a customer. This is an improvement that Automation Anywhere can do.

I would like to see some features related to deep learning in the next releases of IQ Bot. These will be some interesting features to see.

I have been using this solution for approximately six months. 

It is stable.

I didn't do the task of scaling, but I think it is quite good in terms of scalability. You just need to add more nodes to your cluster and configuration, which is quite easy. We have almost 20 users.

The response time can be improved. At times, I created a ticket, but I didn't get a quick response. Time is the key because we need to make some decisions based on that response. The response time is the only issue. When a support agent contacts you, the process of helping you is quite good.

The initial setup is straightforward. For a new bot, in terms of hours, the deployment isn't at all long. I could deploy my bots very quickly. I could do this task in less than an hour.

I would advise others to define the permissions partly in terms of the network. It is a key concern. I would also suggest first reading all the docs to totally understand the task. You could follow the steps to deploy it correctly. 

I would recommend this solution to others. It is quite a good tool.

I would rate IQ Bot an eight out of ten.

We use it as an extraction tool.

It's quite easy to use, you just have to map the filter to keep it going.

The log scripts can only be written in Python, there is no compatible language.

The cloud version is not good and the fees are expensive.

The Auto Logic creation is available as a plug-and-play model, and this should be available in IQ Bot.

I have been working with IQ Bot for eight months.

Other than being on a cloud network, it's fine, it's stable.

It's scalable, we use it for most of our use case. We have no issues with it.

We have less than five users in our company.

Based on the use cases, we may have plans to increase our usage.

They provide technical support.

The initial setup is straightforward.

It took less than a week to deploy.

It's expensive.

IQ Bot is a part of Automation Anywhere.

I would rate this solution a seven out of ten.

The IQ Bot that we develop is actually for detecting text in a PDF invoice file. Companies generally have different types of invoices from different clients with different formats. We use IQ Bot to detect the information we need from the different formats. We plan to deploy this to our customers but meanwhile have two or three people using it in our company. We deal with the maintenance in-house. We use IQ Bot when there's a relevant project, it depends on the case. We are partners with IQ Bot and I'm an RPA developer. 

One of the issues we have is being able to detect a variety of texts or dates that are written differently depending on the invoice, so character recognition, OCR, is a very good feature. 

The product algorithms could be improved to increase accuracy. We currently need to make regular adjustments, constantly retraining the product to cover all cases.  

I've been using this solution for five months. 

We haven't reached complete stability yet but that's related to the tools that we're using. We're currently exploring RPA tools to see which is the best. 

Scalability depends on the architecture of the development itself, but in terms of the tools that we're using it's scalable.

The initial setup was a little complex because server sites use different servers for IQ Bots, which means separate databases. The software is not that complicated if you understand the features. We have an internal IT consultant who carried out the implementation for us and it took a day to set it up. 

The licensing cost is higher than a normal or standard license. 

We looked at Power Automate as an option. The difference is mostly dependent on the clients' sites. A lot of our clients use Microsoft products and Power Automate integrates well with that. We are still considering the option of using Power Automate for our clients but it will probably be decided according to whether the company uses Microsoft products. 

I would suggest that if you have a complex process that requires decision making then IQ Bot is an option, but if it's a regular situation where there's no decision making and it's normal automation, then it may not be necessary. It depends on the automation process.

I would rate this solution a seven out of 10.