Our organization operates in the financial industry and we utilize the solution to gather and incorporate high-quality data, making it available in the data marketplace.
Manager at a financial services firm with 5,001-10,000 employees
Easy to deploy, highly stable, and scalable
Pros and Cons
- "I give the stability a ten out of ten."
- "The tools required to migrate existing mappings and server rules through cloud data quality are not available."
What is our primary use case?
What is most valuable?
We are satisfied with the entire solution in its current state and eagerly anticipate its transition to cloud technology.
What needs improvement?
The tools required to migrate existing mappings and server rules through cloud data quality are not available. Additionally, there is no alert mechanism in place for the existing IDQ that can be integrated with email alerts.
For how long have I used the solution?
I have been using the solution for over ten years.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
April 2025

Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
I give the stability a ten out of ten.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
How are customer service and support?
The technical support responds quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. I give the setup a nine out of ten. The deployment took around one and a half hours and two administrators.
What about the implementation team?
The implementation is completed in-house.
What other advice do I have?
I give the solution a ten out of ten.
We have a two-person admin team that takes care of the maintenance.
I would recommend Informatica Data Quality as it has been consistently identified by Gartner as one of the leading solutions in the market.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Technology Innovation Leader at Netrix S.A.
Reliable, has good support and offers a wide coverage of technologies
Pros and Cons
- "The solution scales well."
- "The solution is quite expensive."
What is our primary use case?
The product is used for data governance. It's a tool for data governance, a technical metadata dictionary, and a data lineage repository.
What is most valuable?
So far, we have been pleased with its capabilities.
It has a wide coverage of technologies.
The solution scales well.
It is stable and reliable.
The technical support has been helpful.
What needs improvement?
The initial setup is very, very difficult.
The solution is quite expensive.
I would like them to extend the coverage to other technologies like web services and programming languages.
For how long have I used the solution?
I've been using the solution for six months.
What do I think about the stability of the solution?
It is stable, and it is reliable. The performance is good. We haven't dealt with bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We can scale the product.
We have about 50 users on the solution right now. It's not used too extensively just yet. It will be in the future, however. We do also have plans to increase usage.
How are customer service and support?
We've used technical support previously and found them to be quite good. We are satisfied with the level of support we can get.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup is not straightforward. We found it to be quite difficult. It took us about two weeks to deploy it.
We have ten people that can handle deployment and maintenance tasks, including a team leader and project manager.
What about the implementation team?
The implementation can be done in-house with a lot of effort.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact cost, however, the range is in the hundreds of thousands of dollars. It's very expensive.
What other advice do I have?
I'm not an experienced user of it. I used it in workshops, and I use other Informatica products, so I have some relevant knowledge.
I deal with the latest version of the solution.
I'd rate the product nine out of ten and can recommend it to others to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
April 2025

Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.
Senior Solution Architect at Intraedge
Can be built to handle integration, data modeling, and data governance under one umbrella
Pros and Cons
- "It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance. Everything can be built under one particular umbrella. If any issues come up, then there won't be any blame game saying that it could be an integration issue or an MDM hub issue because it's wholly owned by Informatica. That's the biggest advantage of Informatica MDM over that of any other tools that are available on the market."
- "This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost. At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it."
What is most valuable?
It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance. Everything can be built under one particular umbrella. If any issues come up, then there won't be any blame game saying that it could be an integration issue or an MDM hub issue because it's wholly owned by Informatica. That's the biggest advantage of Informatica MDM over that of any other tools that are available on the market.
It has given us a lot of flexibility in terms of solutions.
What needs improvement?
This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost.
At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it.
For how long have I used the solution?
I've worked with Informatica MDM for close to a year.
What do I think about the stability of the solution?
We have not had any performance issues.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The technical support is good depending on the SLA. Sometimes, they do have a busy schedule. When I contacted them for issues, someone joined the call if he/she was ready. Otherwise, we have had to wait for a day or two.
What's my experience with pricing, setup cost, and licensing?
Informatica MDM is a costly solution because it comes as a bundle. They are also globally positioning themselves and are definitely working on very upgraded technologies. If someone wanted to do it on the cloud, they have a lot of flexibility because they upgrade themselves according to the current needs. It definitely comes with a lot of features and that's the reason why it's costly.
The licensing cost should be approximately one million dollars. It's about four to five times that of other vendors.
What other advice do I have?
Take a look at your budget first and then proceed with this solution.
On a scale from one to ten, I give Informatica MDM a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director/Project Manager at Stoneysoft
A Reasonable Number of Products with No Restrictions on Specific Parts
Pros and Cons
- "It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space."
- "We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based."
What is our primary use case?
We use Informatica Supplier 360 to provide a New Zealand-based national product catalogue for the health sector.
What is most valuable?
It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space.
What needs improvement?
We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based.
For how long have I used the solution?
I have been using this solution for about 12 months.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
One of the main reasons we purchased this product was its scalability, which is better than other offerings in the market.
How are customer service and support?
We have a premium service with access to tech support. They're very good. On a scale of one to ten, I'd rate them as eight.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use any solution previous to Informatica Supplier 360.
How was the initial setup?
It's a long-term journey, and we're still working on it. We're due to finish at the end of this year, making it a two-year deployment, but it will have a long run.
What about the implementation team?
A mixture of in-house and integration partner.
What was our ROI?
We're still in the deployment process, so we haven't seen any ROI yet. We also have a benefits realization program that won't be realized until we've fully rolled it out.
What's my experience with pricing, setup cost, and licensing?
The licensing model allows you to consume a reasonable amount of products and is not constrained to specific parts items. So we can bring on other components of the solution without needing new licenses. You order a tranche of stuff and consume it.
We are quite happy with the licensing model.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Practice Head - Advanced Analytics & Cloud at a computer software company with 201-500 employees
Simple to install, with automatic updates and good community support
Pros and Cons
- "It has all the advantages of the Cloud in that you can use it without worrying about infrastructure, upkeep, or upgrades."
What is our primary use case?
We are resellers.
What is most valuable?
It has all the advantages of the Cloud in that you can use it without worrying about infrastructure, upkeep, or upgrades. Informatica is in charge of all those things. Additionally, the SLA on the cloud is better.
What needs improvement?
Not all transformations are supported, unlike PowerCenter. However, I'm confident that they will include this in the roadmap.
For how long have I used the solution?
I have over 15 years of experience working with Informatica tools, and we have worked with Informatica Cloud Data Integration in the last 12 months.
How was the initial setup?
The installation is simple because it is on the cloud.
It is dependent on the number of jobs you have and so on. However, from a skill set standpoint, you only need one person to maintain this solution. You can also play a developer or administrator role. These are fairly straightforward roles with a lot of community support.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the most recent pricing trends, but I don't believe it's significantly different from PowerCenter. I believe it is nearly the same.
What other advice do I have?
It is dependent on the requirements. If the transformation requirements are not too complex, I believe they can use the Cloud. However, if they have too many application systems to connect to, or too many databases, and require richer transformation capabilities, they can use PowerCenter.
We have a partnership with Informatica.
I would Informatica Cloud Data Integration an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
MDM COE Lead at LTI - Larsen & Toubro Infotech
Core master data management solution that offers robust match concepts and algorithms
Pros and Cons
- "It has been leading the market with hierarchy management and all the different match concepts and algorithms. They're very robust."
- "Informatica's issue is the licensing. Right now, there are a lot of new gen MDMs that are offering a lot in a single licensing model."
What is our primary use case?
We use this solution primarily for core master data management and deduplication.
Recently, they have come up with cloud versions, which I have not experienced. It's mostly deployed on-premise.
We have a limited number of users who are using this solution and working with the master data.
What is most valuable?
Initially, there wasn't a great product competing with Informatica for market management. It has been leading the market with hierarchy management and all the different match concepts and algorithms. They're very robust.
What needs improvement?
Informatica's issue is the licensing. Right now, there are a lot of new gen MDMs that are offering a lot in a single licensing model. VOS or Entity 360 are offering licensing differently.
For how long have I used the solution?
I have been working with this solution for more than 10 years.
What do I think about the stability of the solution?
It's stable and reliable.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
I have had mixed experience with technical support. Sometimes it's very quick. Sometimes there isn't a quick turnaround and we don't have a person to reach out to directly to get an answer from them.
How was the initial setup?
Installation was challenging. Informatica has a very robust engine, which takes a little bit of time, but they're stable.
We have a technical team of 50 people. Deployment depends on
the size and complexity of the requirements. Starting from scratch, any new implementation should take around five to six months. For new gen MDMs, the implementation can be done in three and a half months.
What was our ROI?
The ROI depends on the business requirement. If they're using their core master data and that data is helping them to address a lot of issues, then the return on investment is definitely very high. If an organization isn't using that to full scale, then it might not be that great.
What's my experience with pricing, setup cost, and licensing?
It's offers value for money. They're more competitive with respect to pricing and offerings.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Data Analytics Director at a computer software company with 1,001-5,000 employees
Versatile, robust, and great for large-scale organizations
Pros and Cons
- "The product is scalable and excellent for enterprise-level organizations."
- "Cost-wise, it could be better."
What is our primary use case?
We primarily use the solution for data integration, management, and more recently, data cataloging in the lineage.
What is most valuable?
It's great as a unified enterprise data management platform. It's useful for cross-platform functionality.
The solution is stable.
The product is scalable and excellent for enterprise-level organizations.
Technical support has been good.
What needs improvement?
Cost-wise, it could be better. Informatica has a bit steep upfront cost. Upfront, it requires upfront investments. Many models of Informatica still require licenses. I would really like to see Informatica moving more and more into pay as you go model, so to move completely from CapEx to OpEx.
For how long have I used the solution?
I've personally used the solution for many years.
What do I think about the stability of the solution?
The product is stable. They've been on the market for many years. They're key industry players.
What do I think about the scalability of the solution?
Everything is scalable nowadays,
Normally, I wouldn't offer Informatica for small clients - small or medium enterprises. It's an enterprise-grade solution. We are talking about many, many users.
How are customer service and support?
I have some experience with technical support and found them to be good enough.
Which solution did I use previously and why did I switch?
We've used a combination of different solutions.
Informatica is really versatile, robust solution. That said, there are competitors on different levels for Informatica. For example, for MDM, master data management, Prophecy, would be good, for example.
How was the initial setup?
Normally, if you implement a complex solution, not only the data integration model of Informatica, like PowerCenter, and more of a complex solution, like an enterprise data management platform, it's a multifaceted, multi-phase approach.
The deployment depends on the client's requirements, however, normally, I would say it's something that we would be planning for as a baseline for around one year, or maybe 10 to 12 months.
The deployment itself is never on-premises. It's public cloud mostly. Informatica can be deployed on Azure, on Amazon, and on the Informatica cloud as well.
Maintenance can be really straightforward if it's only one model like data integration. Maybe a few guys would handle it. However, if it's a complex enterprise-level implementation, again, enterprise data management platform with multiple components, multiple integrations between them and with the legacy stack on the premises, off-premises, then it's a big, and maintenance can require ten to 12 people.
What about the implementation team?
We are an integrator for Informatica. We can help clients deploy it.
What was our ROI?
I'm not measuring ROI due to the specifics of my job. With what I'm doing, I'm not measuring ROI.
What other advice do I have?
I work as a director in a consulting company. We don't implement it. We implement it for our clients. We don't implement it internally.
I recommended the solution only for particular use cases. For example, let's say if you have a simple use case just simply integrating data, it would probably not be my first choice, Informatica. However, if it's an enterprise-grade implementation of a data platform, a data management platform for creating data from A to Z, then this is a perfect option.
I'd give the solution a solid none out of ten rating.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
Enterprise MDM Architect / Solution Arch at Volvo Group
The best MDM solution in the market with good data cleansing capabilities and good stability
Pros and Cons
- "Its data cleansing capabilities are very valuable. The match and merge and the audit trail functionalities are very good."
- "Their support should be improved. We have had some trouble with their support from time to time. Its scalability should also be improved. I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure and set it up."
What is our primary use case?
I have worked with two clients implementing Informatica MDM. One use case was for the regulatory master data in big pharma (using multidomain edition), on premise installation. The other installation was related to several data domains implemented using Informatica multi-domain MDM edition, but hosted by vendor.
How has it helped my organization?
Helped identifying and reducing data duplication. Helped in improving data quality.
What is most valuable?
Its data cleansing capabilities are very valuable. The match and merge and the audit trail functionalities are very useful. Review and approval workflows are widely used by the user community.
What needs improvement?
Informatica support should be improved, as resolution of some cases takes definitely too long. Scalability of the solution should also be improved.
I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure the system and set it up for the end users.
For how long have I used the solution?
I have been working with Informatica MDM for three years - on premise and hosted version. I started with MDM 10.2, and then with version 10.3 upgrade to 10.4, which is the latest one.
What do I think about the stability of the solution?
Its stability is pretty good. We don't have any major concerns.
What do I think about the scalability of the solution?
It is scalable, but its scalability should be improved especially with the hosted version.
It is a strategic MDM solution in the company, so it is extensively used.
How are customer service and technical support?
We have had some trouble with their support from time to time. Resolution time could be improved.
Which solution did I use previously and why did I switch?
We have been replacing several very old solutions which reached end of extended support life and several old bespoke systems.
How was the initial setup?
It is a pretty complex product, so the initial setup is also complex. You require skilled resources to deploy this product. Its deployment can take several months.
What about the implementation team?
We use an experienced system integrator and seasoned external consultants.
What other advice do I have?
It is a pretty good and advanced tool, but at the same pretty complex to set up. To implement Informatica MDM, you should look for very skilled resources with past experience in deploying Informatica MDM, not competitive solutions.
Informatica MDM is one of the best in the market in the master data management area. Make sure that you realize the potential of this solution and like with all other MDM projects - plan your roadmap carefully. Start small, enable most important capabilities and then work on enabling additional features.
Don't overengineer. Informatica MDM is very flexible in defining the underlying models, setting up workflows, enabling cleansing, etc. Hence a risk of misusing the product or make it too complex and downgrade its performance of usability. If you don't have really skilled resources who have worked with Informatica MDM, there is a good chance that the project will simply fail, or it will take you much longer than expected to deploy and benefit from this product.
I would rate Informatica MDM a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2025
Product Categories
Data Management Platforms (DMP) Data Integration Data Quality Business Process Management (BPM) Business-to-Business Middleware API Management Cloud Data Integration Data Governance Test Data Management Cloud Master Data Management (MDM) Solutions Data Masking Metadata Management Test Data Management Services Product Information Management (PIM) Data ObservabilityPopular Comparisons
Microsoft Azure API Management
Informatica PowerCenter
Microsoft Purview Data Governance
MuleSoft Anypoint Platform
SAP Signavio Process Manager
Oracle Data Integrator (ODI)
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Reltio: Question about Master Data Management Capabilities
- Has anyone compared Informaticta to IBM to SAS for an MDM solution?
- Informatica MDM or Hybris PCM? Buy vs. Build?
- Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
- How does Microsoft MDS (vs Informatica MDM) fit with Azure architecture?
- Looking for feature comparison: Collibra Governance vs Informatica Axon vs IBM Data Governance vs ASG Enterprise Data Intelligence
- What are the biggest benefits of using Informatica Cloud Data Integration?
- Is the support provided by Informatica Cloud Data Integration helpful?
- What industries does Informatica Cloud Data Integration serve?
- Detailed comparison between MDM solutions: Informatica vs. Dataflux vs. Oracle?