Try our new research platform with insights from 80,000+ expert users
Test Software Development Manager at a tech vendor with 501-1,000 employees
Real User
Very simple UI designs which everyone can handle

What is most valuable?

  • Price
  • Ease of use
  • Integration with automation.

SpiraTest is cheaper than its rivals.

It has very simple UI designs. We don’t need to train testers for SpiraTest. Everyone can handle it.

We are using custom automation tools. SpiraTest’s client engine mechanism is very dynamic for integrating custom automation tools.

How has it helped my organization?

Test case management was an issue for us before SpiraTest. Now, we have more than 4K functional UI test scenarios, and by integrating Spiratest with automation, we run our automation scripts periodically.

What needs improvement?

We have faced some performance issues. Inflectra may check the performance of SpiraTest. Also, test importing from Excel should be reviewed. We had some issues with this.

For how long have I used the solution?

We have been using SpiraTest more than four years.

Buyer's Guide
Inflectra SpiraTest
June 2025
Learn what your peers think about Inflectra SpiraTest. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

No, definitely we did not.

What do I think about the scalability of the solution?

We faced some performance issues, which could be a problem with the scalability.

How are customer service and support?

Technical Support is fast enough to answer questions and problems.

Which solution did I use previously and why did I switch?

In our company, we did not use any tool for test management before SpiraTest.

How was the initial setup?

It is definitely very simple to setup SpiraTest. Especially when we compare with rivals, SpiraTest is pretty much the easiest one to set up.

What's my experience with pricing, setup cost, and licensing?

Instead of IBM or HP tools, SpiraTest has affordable prices and support.

Which other solutions did I evaluate?

We checked HPE tools. But initial setup, maintenance, ease of use, and price were crucial for us. SpiraTest is the winner.

What other advice do I have?

Depends on their user count, they can contact Inflectra about performance issues. We are using them with 20 concurrent users.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user607749 - PeerSpot reviewer
it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
Real User

yea

it_user722268 - PeerSpot reviewer
Team Leader: Test Automation at a financial services firm with 10,001+ employees
Vendor
​Strong integration capabilities with other test automation tools although user interface needs imporovement

What is most valuable?

Strong integration capabilities with other vendor tools, especially test automation tools. Good user documentation.

How has it helped my organization?

It has helped our company to centralise our testing efforts and create better visibility into our testing.

What needs improvement?

Its user interface as well as its graphs.

For how long have I used the solution?

Almost three years.

What do I think about the stability of the solution?

Yes, there have been sporadic DB errors related to performance.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Seven out of 10. The support is OK, but they don’t provide specific fixes for customers. Therefore, any problems/enhancements are put into their backlog and it could be very long before they are implemented in a future release.

How was the initial setup?

Very simple and easy.

What's my experience with pricing, setup cost, and licensing?

Very good pricing for what you get as a user.

Which other solutions did I evaluate?

HPE Quality Center, IBM Rational Quality Manager, QAComplete, Zephyr, QMetry, Microsoft Test Manager.

What other advice do I have?

Use the trial version of the tool before you purchase it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Inflectra SpiraTest
June 2025
Learn what your peers think about Inflectra SpiraTest. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
it_user720504 - PeerSpot reviewer
Senior SDET
Vendor
Produces a test result based on both manual and automated tests

What is most valuable?

Currently, I work as an SDET only and I don’t write or run tests. However, I use SpiraTeam existing tests so I can decide how to automate them. I use Spira RemoteLaunch to schedule a test server, which in turn schedules various test clients which run Ranorex.

In the future, we intend to use SpiraTest to store a script which will be passed on to the test server. This will run the tests and return the pass/fail result. We will generate the test script using a web page server.

In my previous job, I used SpiraTest to design and document tests. I would have a technician run manual tests using SpiraTest. I used Spira RemoteLaunch to run Ranorex automated tests and store test results. I would use SpiraTest to produce reports to generate a Test Plan, and also to produce a test result based on both manual and automated tests.

How has it helped my organization?

My team uses SpiraTeam to document tests and test results.

What needs improvement?

  1. Sometimes I need to restart Spira RemoteLaunch because it goes into a bad state and is not listening for new tests.
  2. Spira RemoteLaunch does not have the capability to run simultaneous tests in more than one server.
  3. Spira RemoteLaunch does not have the capability of communicating with an ongoing test (e.g., send it commands). So it’s not possible to have a one-to-one relationship between manual test steps and automated tests.
  4. The preset test reports are very limited, thus I had to XSL to modify tests. This is quite involved. My biggest suggestion for improving SpiraTest/SpiraTeam is to provide an editor to produce test report templates that are more flexible. For example, one should be able to specify variables (e.g., unit-under-test name, IP address, or web site reached).

For how long have I used the solution?

I have used SpiraTeam and Spira RemoteLaunch for about one year. Previously, I used SpiraTest for about two to three years.

What do I think about the stability of the solution?

Yes, I just noted that sometimes RemoteLaunch goes into a bad state and I need to restart it. I have noticed this in the past that sometimes the RemoteLaunch does not schedule things properly. It’s been a long time, so I cannot provide details about this at the moment.

What do I think about the scalability of the solution?

Yes, I noticed in my previous job, as one generates many test reports, database access becomes very slow to the point of being unusable.

How are customer service and technical support?

I have not requested technical support on this job. Previously, before purchasing SpiraTest, the support was superb. However, after purchasing the product, I noticed that sometimes I had to wait for days to get a response. The regular support people were not as knowledgeable as the sales support.

Which solution did I use previously and why did I switch?

In my previous job, I introduced SpiraTeam after looking at different test management products. At the time, there were not using any. I chose SpiraTeam because it was one of the few products that supported Ranorex, which is the test tool that the company was using.

How was the initial setup?

I don’t remember much, but I don’t believe that the setup was difficult.

What's my experience with pricing, setup cost, and licensing?

From my recollection, SpiraTest was reasonably priced so that was not a big factor in convincing people about getting it. The bigger issue was whether it was the right product for us.

Which other solutions did I evaluate?

I looked at public domain tools and found one that I liked (don’t remember the name), but the problem was that it did not explicitly support Ranorex. I looked at other tools, but they were too expensive.

What other advice do I have?

  1. Use a fast web server with lots of memory.
  2. Limit the amount of log messages for the test report.
  3. Try to pick test clients in the same subnet as the test server. This will reduce scheduling and communications issues.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user607749 - PeerSpot reviewer
it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
Real User

I agree!

it_user720519 - PeerSpot reviewer
Sr. QA Engineer at a tech vendor with 201-500 employees
Vendor
Customizable Reporting Creates Reports That Make Sense To Shareholders, Testers, And Developers

What is most valuable?

The most important area in SpiraTest is the customizable reports; being able to create test reports that make sense to shareholders, testers, and developers. The ability to lay out detailed test reports made life simpler, as a test manager.

How has it helped my organization?

Thanks to SpiraTest, we were able to not only set up detailed and consistent tests, but the scheduling and assigning of tests to test team members gave us a leg up in staying on top of our current projects and gave us the guidelines for test planning.

What needs improvement?

Customizing test reports seems to be something one must have (or gain) expertise in.

For how long have I used the solution?

I used SpiraTest for almost two years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

At the time I worked with SpiraTest, there was no integration with Gemini (bug tracking and ticketing).

How are customer service and technical support?

Anywhere Inflectra lacks, the tech support more than picks up the slack. All of my requests were handled in a timely and efficient manner. Technical support is very rarely associated with customer happiness, but I was very impressed with Inflectra’s technical support team.

Which solution did I use previously and why did I switch?

SpiraTest was the only solution we used at my company. I did, however, have to provide a proof of concept where I tried various solutions. While there were many options, I found that for what SpiraTest could do and the price, it didn’t seem to be that hard of a decision. Most solutions that did what SpiraTest could do, cost significantly more, while solutions that were of comparable price or lower, didn’t have nearly the robustness offered by SpiraTest.

How was the initial setup?

As someone with a fair tech background, I found the initial setup very easy. The installation guide hit it right on the head.

What's my experience with pricing, setup cost, and licensing?

Understand what your team needs prior to purchasing. The Inflectra sales team was very helpful in finding out what fit our organization.

Which other solutions did I evaluate?

I evaluated Zephyr, QTP, and a few others I can’t recall at the moment.

What other advice do I have?

Do it!! You won’t be sorry. This is a great product for creating test cases and test suites, with great traceability and reporting.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user607749 - PeerSpot reviewer
it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
Real User

I agree!

PeerSpot user
Software Engineer at a tech vendor with 501-1,000 employees
Vendor
Integration with the JUnit test cases is the most valuable feature

What is most valuable?

Integration with the JUnit test cases is the most valuable feature. I am able to integrate my automation of JUnit cases with the SpiraTest very easily, i.e., by just adding a few parameters in my source code.

You may find the detailed information for the integration from the link below:

https://www.inflectra.com/Documents/SpiraTest-Team%20Automated%20Testing%20Integration%20Guide.pdf

How has it helped my organization?

It has helped a lot for the testing side for our applications. The test scripts are written in SpiraTest, which define the step-by-step information with the detailed information about the version of the application, so as to conduct the functional as well as automated tests. The same scripts are run for every new release.

What needs improvement?

Requirement/test case baseline functionality would be a great feature to add.

For how long have I used the solution?

I have used this solution for two years.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is very good. I would rate it a nine out of 10.

Which solution did I use previously and why did I switch?

Personally, I haven't used any other solution before this one.

How was the initial setup?

The initial setup was very much straightforward and we didn't face any issues with the integration.

What's my experience with pricing, setup cost, and licensing?

It's worth investing in Inflectra for your internal system as it's very useful.

I have been using SpiraTest for a team of 10 users and am very much satisfied with its licensing and price (a free trial is a plus). The more I use SpiraTeam, the more I like it.

What other advice do I have?

It is the best QA management tool, good for all types of industries.

It provides the ability to create, edit, and manage your project's requirements in an hierarchical requirement matrix, where the high-level business requirements can be decomposed into appropriate system requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Test Manager at a tech vendor with 201-500 employees
Vendor
Our organization has become much more efficient in our everyday test case documentation and in the execution of both manual and automated testing

What is most valuable?

  • Test case documentation and execution history providing full traceability.
  • Ease of use.
  • Role based access.
  • Ability to customize functions, such as roles, form attributes etc.
  • Plugins to various other systems.

How has it helped my organization?

Our organization has become more efficient in our everyday test case documentation and in the execution of both manual and automated testing.

This, in turn, raises the quality of both our work and products.

What needs improvement?

Currently, I am waiting for a major improvement when it comes to sharing all artifacts across projects, this is something the Inflectra team is working on.

Cross-browser stability, i.e. not everything works as is designed in each of the major browsers, i.e. IE, Edge, Chrome, and Firefox.

For how long have I used the solution?

Six to seven years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not in general, but a certain plugin for source code repository connection could be better.

How are customer service and technical support?

10 out of 10. The Inflectra team is quick to respond and even helps with solutions when I've found it necessary to contact them.

Which solution did I use previously and why did I switch?

No, we only had Excel or Word for test case documentation.

How was the initial setup?

Straightforward, providing the pre-requisites were in place.

What's my experience with pricing, setup cost, and licensing?

Can't beat it, in my opinion.

Which other solutions did I evaluate?

Yes, but sadly, I can't remember them all. My main reasons for selecting SpiraTeam were as follows:

  • Value for money.
  • Ease of use.
  • No client side installation necessary which some of the other solutions required.
  • Faith in the vendor to listen to me and our needs as a customer. I experienced exceptional customer service and have continued to do so.

What other advice do I have?

I would advise anyone to try it first and make sure it fulfills their requirements for this type of system.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Test Master at a tech vendor with 1-10 employees
Real User
Information about what/when/who was done is visible from the test case/set/run menu.

What is most valuable?

I like the way how we can manage our test cases to test sets.

A great benefit is that the information about what/when/who was done is anytime visible from every test case/set/run menu.

How has it helped my organization?

It improved our TC management and helped us with the auditing.

What needs improvement?

  • Manual test case writing
  • Test management and protocol of the results

For how long have I used the solution?

I have used it for three months.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is very good.

Technical Support:

Technical support is very good.

Which solution did I use previously and why did I switch?

SpiraTest had more opportunities for our company and has good pricing.

How was the initial setup?

No initial setup was needed; we used Inflectra's cloud hosting option.

Which other solutions did I evaluate?

  • SmartBear
  • Tricentis
  • Zephyr
  • eggPlant
  • HPE
  • Ranorex
  • Segron
  • Katalon
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user324045 - PeerSpot reviewer
Quality Assurance Manager at a manufacturing company with 501-1,000 employees
Vendor
It improved the traceability of test cases and requirements, but I think this software could benefit from better reporting options.

Valuable Features:

This solution provided us with our first database solution for test case management. It also provided our first opportunity to easily link requirements to test cases, and test cases to test runs.

Improvements to My Organization:

Moving to a test case management solution like this improved our traceability of test cases to requirements, and our record keeping in general. Results were no longer spreadsheets stored on a server somewhere; they were much more readily available for review.

Room for Improvement:

The bug tracking portion of this software, while ok, could use some improvement. Also, I think this software could benefit from better reporting options - which may now exist in newer versions.

Use of Solution:

We used it for about one year.

Scalability Issues:

We found that, after a while, that after we entered hundreds of test cases into the system, operations like deleting a test case, or a test run, began to take over an hour to complete.

Initial Setup:

Our IT department took care of the installation, so I cannot comment on that. However, getting started with entering in tests, and creating hierarchies for structures was easy to do.

Implementation Team:

After installation, I basically took over getting our test cases entered, our upcoming requirements entered, and so on. The most important thing to know here is that this is a very time consuming process. Not necessarily due to the software, but due to the unavoidable fact that hand entry can take a long time. The software does support importing from certain formats, however if they don't line up with the way you were doing your documents beforehand, it won't be useful. Give your team sufficient time to enter in items as it will save time in the future, and will be well worth the commitment.

Cost and Licensing Advice:

For the price, this is a very simple solution, with limited functionality, that will definitely improve any department still using spreadsheets as their documentation. Once implemented, and transferred over, much, much time will be saved in test case execution, and reporting.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user