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Substitute Teacher at a educational organization with 201-500 employees
Real User
Aug 25, 2026
Recruiting workflows have improved and keep candidate pipelines organized and communication clear
Pros and Cons
  • "Everything was very easy to find within iCIMS Recruit, and in general, iCIMS Recruit is very easy to navigate and learn."

    What is our primary use case?

    I would use iCIMS Recruit for sourcing and searching for different candidates under different requisitions, as well as keeping their profiles up to date with contact information and sending off information like onboarding or hiring letters to let them know they received the position.

    I would use iCIMS Recruit to keep candidate information up to date and send off different emails to them. I would send off onboarding emails, letters to let them know they were selected for a position, and reminder emails. For example, at Tradesmen International, I had a preset email set up to send out information about being OSHA certified or to complete background checks if our client required that.

    What is most valuable?

    Everything was very easy to find within iCIMS Recruit. Each company is able to build it and make it look how they want it to look with different clicks, but in general, iCIMS Recruit is very easy to navigate and learn. If someone is coming from a company that used Connects a BrassRing and wants to move to iCIMS Recruit, it's very easy to remove that other process and start navigating something new.

    iCIMS Recruit definitely kept me organized for sure. Because we had a lot of hands within recruiting at my last position with Tradesmen International, it was important that it kept us organized. I liked how it tracked who did what within the system and who touched which candidate's profile. Communication was quick through being able to send blast emails out. Another positive thing is that it's really easy to navigate and learn.

    iCIMS Recruit kept us organized and our pipelines were effective when I first got to Tradesmen. iCIMS Recruit cannot do everything for you. As long as you are a user that is using it correctly and staying organized within iCIMS Recruit, it will work well for you. When someone is staying organized within iCIMS Recruit, you can make fewer mistakes, stay organized within pipelines, and keep candidate profiles up to date easily.

    The best features of iCIMS Recruit definitely stand out to me. Being able to communicate, building candidate profiles, the workflow, the pipelines, and requisitions were all very easy to navigate through iCIMS Recruit. It was not messy at all, unlike other programs I have used. I've never seen anything on iCIMS Recruit that I did not like.

    iCIMS Recruit is easy to navigate, and I enjoy all the features that come within it including the candidate profile, communication, workflow, and pipeline, being able to customize as much as I was able to. The integration is probably on the back end. A popup would come up every once in a while for me to learn more about iCIMS Recruit or get trained in something new that iCIMS Recruit developed. That was really nice, seeing a program that was always ready for change and growth.

    What needs improvement?

    Within iCIMS Recruit, I don't know what it looks like when customizing on the back end, but I can only speak to my experience. When I was at the construction company, it would have been nice to have been able to add certain tabs to different profiles and add different things. For example, I kept bios outside of iCIMS Recruit in different folders. It would have been nice to have the bios for the skilled trades workers within iCIMS Recruit so that everybody could see it and we wouldn't have to always send it out. It would also have been nice to be able to somehow link the OSHA system and keep OSHA certifications up to date or keep incidents up to date within iCIMS Recruit because we used a different system called Accuterm to keep those OSHA items up to date, and it would have been nice to be able to add that because OSHA certifications are technically part of a candidate's profile.

    Being able to integrate with different programs that other companies use, such as Accuterm, would be beneficial. Maybe there's not a way for iCIMS Recruit to implement different things within it, but being able to easily and simultaneously work with a different program would be helpful.

    For how long have I used the solution?

    I have been using iCIMS Recruit for a little over five years, probably even seven years.

    Buyer's Guide
    iCIMS Recruit
    August 2026
    Learn what your peers think about iCIMS Recruit. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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    What do I think about the stability of the solution?

    iCIMS Recruit is very stable.

    How are customer service and support?

    I never had to utilize customer support. That is how great iCIMS Recruit is.

    Which solution did I use previously and why did I switch?

    When I was at H&R Block, they were previously using Connects a BrassRing and I showed them how much better iCIMS Recruit was compared to Connects a BrassRing. Connects a was not as easy to navigate as iCIMS Recruit, and they had a lot of people coming in and out of the company with really good internship programs where new people and young people are always learning the system. I definitely pushed for them to go from Connects a to iCIMS Recruit within the people and culture department, and they definitely made that change.

    At my previous job, we used Connects a BrassRing. We switched because it was very unorganized and probably a price difference too, but I wasn't on that back end. It was definitely unorganized and not the easiest to navigate. I'm a fast learner, so I caught on to it very quickly. The clicks were very unorganized and you could easily make mistakes.

    What other advice do I have?

    I did push for the last company I was with that would use a different system for sending out blast text messages to candidates and current employees. I pushed them to try to utilize iCIMS Recruit because iCIMS Recruit has a feature where you can send out blast text messages. I definitely pushed for them to use everything in one system.

    As far as reporting and analytics, we did move outside of iCIMS Recruit to pull reports while I was at H&R Block and also while I was at Tradesmen International. We did use different programs for analytics and reporting rather than iCIMS Recruit. I'm not sure what that looks like within iCIMS Recruit or maybe it just wasn't the best program to use, which is why we branched out to a different program.

    I would definitely utilize iCIMS Recruit's learning resources on their website to be able to make the most use of iCIMS Recruit. I would go into my positions and just do the bare minimum that I was trained to do because they never really showed me how to utilize iCIMS Recruit, but I could have been learning outside of the company and taking it back to them to show them different things. I would definitely recommend utilizing those classes or any conferences or whatever that iCIMS Recruit has. My overall rating for iCIMS Recruit is a 9.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Aug 25, 2026
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    PeerSpot user
    Jeni Patel - PeerSpot reviewer
    Hr Coordinator
    Real User
    Top 20
    Aug 21, 2026
    Recruitment workflow has become organized and reporting is simple but training still needs improvement
    Pros and Cons
    • "To a major extent, iCIMS Recruit has helped my organization stay organized and has also helped in the full recruitment cycle, which was a major task I used to do in iCIMS Recruit."
    • "There are several areas where iCIMS Recruit required improvements, including the learning curve for new users."

    What is our primary use case?

    My main use case for iCIMS Recruit is for HR recruitment and onboarding.

    I used iCIMS Recruit for the ATS feature to scan candidates who applied for certain positions for my full-cycle recruitment. I also used it to keep candidate pipelines and to save time in getting emails and updating candidate status, as well as in reporting to my hiring managers.

    The other uses of iCIMS Recruit include workflow automation, which has saved me time, and the integration where it syncs with other HR systems. I have also benefited from the candidate experience with the mobile-friendly application process. I have primarily used it for full-cycle recruitment.

    What is most valuable?

    The overall experience with iCIMS Recruit was good. The best features I could identify are that it keeps everything organized, I can easily make reports, and it has a smooth sync with the HR system, which makes my work easier when reporting to HR managers.

    The reporting feature in iCIMS Recruit helped me by allowing me to easily prepare a report on my whole-day list of candidates, including whom I have interviewed, whose resumes I have screened, and what analysis I obtained from the interview. I can keep the notes clear, and then let the whole system generate the report. It was easier to deliver that report to my managers without connecting with them through any different communication app.

    What needs improvement?

    There are several areas where iCIMS Recruit required improvements, including the learning curve for new users. When I was a new user of iCIMS Recruit, it was very difficult for me to use it. Creating a learning demo before someone new starts would be helpful.

    For how long have I used the solution?

    I have been using iCIMS Recruit for six months.

    What do I think about the scalability of the solution?

    There were some things which were not according to what I expected, and there were some lags when it was a high-volume recruitment.

    How are customer service and support?

    Customization was required in some areas or was a limited feature. Overall, when it comes to workflow automation, it has really helped me and saved a major amount of my time.

    I would recommend iCIMS Recruit for full-cycle recruitment, but there are some changes required. Some tickets require a lot of time to get solved when it comes to customer support. Although it has helped make my workflow automation easy, it had a limited customization option.

    What other advice do I have?

    iCIMS Recruit has saved a lot of my time with the automated emails and status updates.

    To a major extent, iCIMS Recruit has helped my organization stay organized and has also helped in the full recruitment cycle, which was a major task I used to do in iCIMS Recruit.

    The positive and negative feedback were both at an equal level, and I found that an average of seven out of ten is what I would give. I believe that if I count the positives and negatives together, I can only get an average of seven for iCIMS Recruit because it requires more improvement when it comes to high-volume recruitment.

    I have not used any AI capabilities in iCIMS Recruit, so I am not sure about the governance and security.

    As I mentioned earlier, I have not used the AI feature in iCIMS Recruit. However, in terms of what I have used in iCIMS Recruit regarding accuracy and reliability, it has proven to be a good source. It is very accurate and reliable when it comes to the reporting I received with the services I used. I would rate this review seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Aug 21, 2026
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    Buyer's Guide
    iCIMS Recruit
    August 2026
    Learn what your peers think about iCIMS Recruit. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
    911,039 professionals have used our research since 2012.
    reviewer2888721 - PeerSpot reviewer
    Group HR Systems & Data Analyst at a retailer with 10,001+ employees
    Real User
    Top 20
    Aug 17, 2026
    Custom workflows have transformed hiring efficiency but new users still face an overwhelming interface
    Pros and Cons
    • "The best feature that iCIMS Recruit offers is its customization."
    • "iCIMS Recruit can be improved from its user interface."

    What is our primary use case?

    My main use case for iCIMS Recruit is to implement and launch it for the business and my various stakeholders.

    What is most valuable?

    Initially, my feedback during the implementation of iCIMS Recruit was that it appeared quite daunting, but once you engage with it and complete the training, it becomes a powerful and useful tool that you can leverage for any business.

    The best feature that iCIMS Recruit offers is its customization. The ability to build the exact recruitment ATS system you need for bespoke businesses was one of the stronger features. For our business particularly, iCIMS Recruit's customization allowed us to tailor different forms, interviews, and applications for various businesses to cater to their specific needs. They all had specialized roles that required advertising with specific information to be captured and recorded so that we knew we were hiring the correct candidate. That was one of the things I really appreciated about iCIMS Recruit.

    iCIMS Recruit has positively impacted our organization by speeding up our time to recruit and reducing our spending. Additionally, having the implementation with LinkedIn and Indeed made things simpler. When training the team and getting people to use the system, it was much easier than the usual manual case of trying to recruit and manage various advertising boards at one time. That costs a lot of money and takes up considerable time, which iCIMS Recruit resolved.

    What needs improvement?

    iCIMS Recruit can be improved from its user interface. As I mentioned before, it appears quite daunting when you first encounter it. If it were a little less overwhelming for new users, that would be a significant improvement because it would discourage fewer people from using it. However, once you engage with it, it does become easier.

    For how long have I used the solution?

    I have been using iCIMS Recruit for about two years.

    What do I think about the stability of the solution?

    iCIMS Recruit is stable.

    What do I think about the scalability of the solution?

    When it comes to iCIMS Recruit's scalability, I find it is definitely scalable. There is definitely room for improvement, and as I mentioned, our organization is a multi-business organization. The fact that we can use it across all of them to satisfy all our stakeholders demonstrates that it is definitely very scalable.

    How are customer service and support?

    The customer support I received for iCIMS Recruit was fantastic, and I really cannot say anything negative about that. I would rate the customer support for iCIMS Recruit a solid nine out of ten. I think they are brilliant.

    What other advice do I have?

    Regarding iCIMS Recruit's AI capabilities, from the exposure I had, it performed well at doing what it needed to do, such as the screening of CVs. However, I did not delve deeply into the AI beyond that.

    When working with the recruitment team and using iCIMS Recruit, they expressed that there was considerable money saved and significant time saved, though I do not know the specific details.

    My advice to others looking into using iCIMS Recruit is to complete the training that iCIMS provides as soon as possible. I think that gets you off to a really strong start. Also, be prepared to change your recruitment process a little bit, because it really opens your eyes to where your pitfalls and inefficiencies might be. iCIMS Recruit can also support you in that sense as well, which is really valuable. I would rate this product a seven out of ten overall.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Aug 17, 2026
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    PeerSpot user
    Manager, Compensation and Total Rewards at a tech vendor with 201-500 employees
    Real User
    Top 20
    Aug 20, 2026
    Collaboration has improved and candidate workflows are managed transparently from role opening to offer
    Pros and Cons
    • "Overall, I am very happy with iCIMS Recruit."
    • "One element that would have been more helpful was filtering candidates more efficiently."

    What is our primary use case?

    My main use case for iCIMS Recruit is candidate management, which I relied on most when I hired for my team and needed to screen potential candidates.

    We are using iCIMS Recruit for our talent acquisition process. When I had job openings on my team, I used it together with my talent acquisition specialist to open the job internally and later externally, to optimize the job description, and then to filter possible candidates. I provided feedback before and after interviews were conducted, placed an offer for the final candidate, and managed all of that process until we decided to hire the right fit.

    What is most valuable?

    Collaborating with my talent acquisition specialist within the platform worked well. Compared to the previous software that I used at a prior company, I preferred this one simply because collaboration is much easier to conduct. There is full transparency on the visible and private notes for a profile, which made things very easy for me to manage feedback with other interviewers. The templates are very intuitive and easy to fill in, and people who interview, especially leadership, do not want to spend time and energy filling in forms. The forms that we created were so straightforward and easy to use that we got feedback from senior leadership and external interviewees in a timely manner.

    Overall, I am very happy with iCIMS Recruit. Obviously, it has its weaknesses, and I would love to have the option for customizing more as a hiring manager, but that might be linked to my role not being a full talent acquisition specialist. I am happy with the product, and it helps me filter qualified candidates out of a large pool of applicants by using keywords. The forms that we put together were very intuitive and easy to fill in, which made a difference during a period where we were interviewing and hiring a lot.

    The features iCIMS Recruit offers that stand out the most for me include the offer management functionality. Compared to the previous software that we were using, the workflow is very transparent, and I love the fact that I get notifications on every single movement in the offer workflow. I know who viewed the document, who is processing it, and who approved it, which is crucial since we require many approvers throughout the process. This aspect came as a pleasant surprise, and the workflows in general are easy to automate, allowing for collaboration with talent acquisition and leadership.

    The notifications and workflow transparency impacted my day-to-day work positively, as they helped me manage candidate expectations well, especially since I work for a private SaaS company where image and reviews online are very important. HR has been investing throughout the year in revamping the talent acquisition and recruitment process, and this tool has helped me support them in that. I believe we offer a very good candidate experience compared to other companies using different software. As the hiring manager interviewing many candidates in a short time span, this tool helped me manage our process as we interviewed roughly fifteen individuals in about three weeks.

    iCIMS Recruit has positively impacted my organization, and although we did not migrate from a prior platform in our company, it has helped us manage the hiring process from end to end during a period where we were conducting many interviews with multiple candidates.

    What needs improvement?

    It is hard to say how iCIMS Recruit can be improved because, from my position, there was nothing beforehand. The entire talent acquisition team is very happy with the results, and moving from manual processes to something automated that provides workflows and notifications leads to seeing only the positives. I am certain it has some weaknesses, but I think the software is great for our needs.

    One element that would have been more helpful was filtering candidates more efficiently. I was looking for specific criteria in candidates' resumes or their cover letters because we had a high volume of applicants, around three hundred to four hundred plus for one position, which is incredibly hard to filter. I was getting granular, looking for candidates with five years of experience in specific software, and I wish I could have added more criteria in my filtering instead of filtering one by one. More customization or filtering options in the tool would be useful when dealing with a high volume of applicants.

    For how long have I used the solution?

    I have been using iCIMS Recruit for almost two years.

    What do I think about the stability of the solution?

    iCIMS Recruit is stable in my experience.

    What do I think about the scalability of the solution?

    iCIMS Recruit has scalable capabilities and has been able to handle growing needs or larger volumes smoothly.

    Which solution did I use previously and why did I switch?

    I have used a different solution personally, but at this organization, there was no solution prior to iCIMS Recruit.

    How was the initial setup?

    iCIMS Recruit is deployed in our organization according to how it was implemented, as our technical team handled that.

    What about the implementation team?

    iCIMS Recruit is deployed in our organization according to how it was implemented, as our technical team handled that.

    What was our ROI?

    I have seen time saved, as I touched on in my previous responses. I cannot currently share money saved, but I believe that saving time also correlates to saving money.

    Which other solutions did I evaluate?

    Rippling was one of the software options demoed before choosing iCIMS Recruit, and Greenhouse was another option. There was indeed a third vendor, but I forgot which one.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Aug 20, 2026
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    PeerSpot user
    Administrative Assistant at a government with 201-500 employees
    Real User
    Top 20
    Aug 18, 2026
    Streamlined hiring has improved candidate tracking and supports clear interview-to-offer workflows
    Pros and Cons
    • "The best features iCIMS Recruit offers are that it is easy to progress from sourcing to interviewing through the entire process, from sourcing and interviewing to rejection or acceptance and onboarding."

      What is our primary use case?

      My main use case for iCIMS Recruit is setting up interviews, sourcing candidates, sending out offer letters, and rejection letters. I can provide a specific example of how I used iCIMS Recruit for one of those tasks by creating a pipeline, sending out applications, creating assessments, building a pipeline, and pulling candidates from that pipeline.

      What is most valuable?

      The best features iCIMS Recruit offers are that it is easy to progress from sourcing to interviewing through the entire process, from sourcing and interviewing to rejection or acceptance and onboarding.

      iCIMS Recruit has impacted my organization positively by allowing me to source candidates easily and create a workflow in iCIMS to see where we are in our pipeline. This visibility is much easier for each particular position.

      The ease of tracking candidates has helped my team because we can count the candidates easily, see where we need to source more, determine where we are in the process, identify where each candidate is, and understand how far along in the hiring process each candidate has progressed. iCIMS Recruit is very user-friendly.

      What needs improvement?

      iCIMS Recruit is perfect, and there is nothing at all that could be improved, even something small or a feature I wish it had.

      For how long have I used the solution?

      I have been using iCIMS Recruit for four years.

      What other advice do I have?

      The advice I would give to others looking into using iCIMS Recruit is that it is user-friendly and not intimidating. The workflow is easy to track, and it is a great tool. Regarding iCIMS Recruit's AI capabilities, I think its governance and security are very secure. Regarding iCIMS Recruit's AI capabilities, I think its accuracy and reliability of output are very accurate. I would rate this product a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Aug 18, 2026
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      PeerSpot user
      HR Representative at a university with 5,001-10,000 employees
      Real User
      Aug 25, 2026
      Pipelining has improved hiring speed but data insights and interface still need better functionality
      Pros and Cons
      • "iCIMS Recruit has positively impacted my organization by allowing us to recruit better and reducing the time to fill."
      • "ICIMS Recruit could be improved with better functionality, the visualization of the data functionality, the data program, the ability to see additional insights, and the interface of the data configurations could be more updated."

      What is our primary use case?

      My main use case for iCIMS Recruit is recruitment.

      A specific example of how I use iCIMS Recruit in my recruitment process includes pipelining, candidate withdrawals, and candidate placement.

      What is most valuable?

      The best feature iCIMS Recruit offers, in my experience, is pipelining.

      What stands out to me about the Pipelining feature is that it makes my job easier.

      iCIMS Recruit has positively impacted my organization by allowing us to recruit better and reducing the time to fill.

      What needs improvement?

      iCIMS Recruit could be improved with better functionality, the visualization of the data functionality, the data program, the ability to see additional insights, and the interface of the data configurations could be more updated.

      For how long have I used the solution?

      I have been using iCIMS Recruit for about six months.

      What's my experience with pricing, setup cost, and licensing?

      I was not aware of the pricing, setup cost, and licensing details, nor was I involved in any team budgeting or team leadership meetings for handling these matters, so I cannot provide feedback in this area.

      What other advice do I have?

      The advice I would give to others looking into using iCIMS Recruit is to look at the manual, take training courses on it, and see people who use it within your organization to see how best to use it for yourself and continue to grow. I would rate this product a 7.

      Which deployment model are you using for this solution?

      Private Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Aug 25, 2026
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      PeerSpot user
      Recruitment Consultant at a consultancy with 501-1,000 employees
      Real User
      Top 20
      Jul 21, 2026
      Recruitment workflows have become faster and now managers provide structured feedback on candidates
      Pros and Cons
      • "iCIMS Recruit has impacted my organization positively because it is easier to use and more user-friendly than alternatives, helps us maintain better data governance without many issues, and processes are faster, which saves us time."
      • "The only challenge is that it can be difficult to make managers aware that they need to follow positions in the platform and learn how to use it so we can work together."

      What is our primary use case?

      I follow up on recruitment requisitions and managers provide me feedback on open positions. For example, I had to provide training to managers transitioning from Workday to the new ATS, iCIMS Recruit. I showed them how to open a requisition, provide feedback, and leave comments in the platform.

      I use iCIMS Recruit for posting positions, connecting with LinkedIn and other job boards, and following up with candidates until I finish and close the requisition.

      I only use iCIMS Recruit for recruitment. I am responsible for ensuring that data governance is in place and updated. I provide follow-up the same day and verify that everything is functioning properly. For example, when I upload a job description, I ensure it displays correctly on LinkedIn or Indeed. I must be aware of everything that happens on iCIMS Recruit.

      What is most valuable?

      I love the feedback feature in iCIMS Recruit and that managers are aware of everything happening in the platform. The only challenge is that it can be difficult to make managers aware that they need to follow positions in the platform and learn how to use it so we can work together.

      In iCIMS Recruit, one of the features we use is that managers must leave feedback, and if they don't provide feedback on a candidate, we cannot advance with that candidate. This helps us maintain visibility of who is passing all interviews and who is not.

      iCIMS Recruit has impacted my organization positively because it is easier to use and more user-friendly than alternatives. It helps us maintain better data governance without many issues. With Workday, data management is very complicated. If you make a mistake in one step, you have to repeat the entire operation. With iCIMS Recruit, you do not encounter this problem.

      Processes are faster with iCIMS Recruit. My KPIs include time to fill, data governance, follow-up with candidates who don't continue in the process, and how we progress candidates through the pipeline. iCIMS Recruit helps a lot and saves us time.

      What needs improvement?

      I feel that clearer instructions would be helpful because sometimes we have to download all information for the managers, and managers are often very basic users. Something easier to share would be beneficial.

      I feel that if iCIMS Recruit provided more training, such as two to four trainings a month, to stay updated with the platform and changes that the engineers make, that would be helpful. More straightforward ways to complete processes would also be great.

      For how long have I used the solution?

      I have been using iCIMS Recruit for one year.

      What do I think about the stability of the solution?

      iCIMS Recruit is stable.

      How are customer service and support?

      The customer support for iCIMS Recruit is very good. One time I was offline and could not log in to my account in iCIMS Recruit, and I had to call customer service. They were very helpful and assisted me with everything I needed so I could enter and log in again to my account.

      Which other solutions did I evaluate?

      Before choosing iCIMS Recruit, I evaluated other options such as Lever.

      What other advice do I have?

      My advice to others looking into using iCIMS Recruit is that they must have patience. It is a new tool, and always review the instructions. When you understand how iCIMS Recruit works, it becomes very easy.

      The organization was considering hiring Lever, but ultimately stayed with iCIMS Recruit. I am very happy with the outcome of iCIMS Recruit, and I give this review an overall rating of nine out of ten. Thank you very much.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Jul 21, 2026
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      reviewer2889519 - PeerSpot reviewer
      HR Ops Coordinator at a educational organization with 11-50 employees
      Real User
      Aug 25, 2026
      Centralized hiring communication has improved onboarding visibility and streamlined new hire workflows
      Pros and Cons
      • "iCIMS Recruit has positively impacted my organization because we can see all communications in one database versus multiple ones."
      • "iCIMS Recruit can be improved by having easier setup, more customizable options, and easier templates that are able to be updated within the same workday instead of waiting to get confirmation for those updates to be implemented."

      What is our primary use case?

      My main use case for iCIMS Recruit is for new hires, onboarding, and we just initiated automation with ServiceNow. I am aware of integrations with Accurate for background checks, I-9 processing, and Griffon.

      I use iCIMS Recruit for new hires and onboarding by posting the job, reviewing candidates' resumes, seeing how many people are applying, checking the industry, reviewing the job requisition, and then looking at the demographics of the teammate. We use all of that for the integration on the backend for it to be automated to kick off our onboarding.

      I use iCIMS Recruit in my workflow by having it trigger whether it is a US or global teammate, and it kicks off a lot of our internal tasks to make hiring managers' onboarding process more automated for their new hires.

      How has it helped my organization?

      iCIMS Recruit has positively impacted my organization because we can see all communications in one database versus multiple ones. This provides easier facilitation and efficiency.

      I can share specific outcomes that show how iCIMS Recruit has improved efficiency with time savings. The dashboard really provides the numbers, and if you break it down to what you are looking for, it shows the results clearly. The initial implementation of setting it up is very important.

      What is most valuable?

      The best features iCIMS Recruit offers are employee contact and having one database to communicate with the teammate versus multiple different systems and multiple different emails coming from different sources.

      Having one database for employee contact helps my team by facilitating information into one area. If I am out, my colleague can pull up the candidate information and see the last email sent to the candidate, and we can continue from there.

      What needs improvement?

      iCIMS Recruit can be improved by having easier setup, more customizable options, and easier templates that are able to be updated within the same workday instead of waiting to get confirmation for those updates to be implemented.

      Any type of confirmation that the changes have been completed would be appreciated instead of waiting for the next requisition or the next job posting to see that those changes have been updated.

      Regarding iCIMS Recruit's AI capabilities, it has more work to do in terms of accuracy and reliability of output, though I would say the accuracy and reliability of output are pretty decent overall.

      An eight keeps it from being a nine or ten for me because of waiting on the updated confirmations and then editing the job as opposed to closing out the requisition. Some of the data is old, and ensuring that the requisition is closed instead of editing it and reposting it would result in a better rating.

      For how long have I used the solution?

      I have been using iCIMS Recruit for a little bit over three years.

      What do I think about the stability of the solution?

      In my experience, iCIMS Recruit is stable.

      What do I think about the scalability of the solution?

      I would assume iCIMS Recruit's scalability is significantly better.

      Which solution did I use previously and why did I switch?

      I previously used HR Jazz before iCIMS Recruit.

      What's my experience with pricing, setup cost, and licensing?

      I do not like that if you are an HR admin and you are going to be a hiring manager, you have to switch between the licensing. That is the only downfall of it, and I cannot really speak to that further.

      What other advice do I have?

      The advice I would give to others looking into using iCIMS Recruit is that implementation is critical, and testing it thoroughly is essential. I would rate this product an eight overall.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Aug 25, 2026
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      reviewer2889648 - PeerSpot reviewer
      Hr Coordinator at a museum or institution with 1,001-5,000 employees
      Real User
      Top 20
      Aug 20, 2026
      Efficient hiring workflows have streamlined high-volume seasonal recruiting and onboarding
      Pros and Cons
      • "I would advise others looking into using iCIMS Recruit that it is dependable software, reliable, and does the job perfectly."

        What is our primary use case?

        My main use case for iCIMS Recruit is for recruitment and onboarding. I primarily use it for recruiting candidates, sending them invitations, setting up interviews, and adding them to Dayforce.

        A specific example of how I used iCIMS Recruit for recruiting and onboarding is that we screen the candidates who apply through iCIMS Recruit, and then once they are screened, we move them to a bin where they would be eligible for an interview. Once the interview is completed, we move them to Dayforce from the system once they are selected.

        What is most valuable?

        The best features iCIMS Recruit offers are the ability to manage candidates, manage the volume of people applying, screen them, and its easy navigation. Additionally, I can upload their documents and keep their profiles up to date.

        Navigating iCIMS Recruit is easy because it has steps or a system that is consistent and does not require many clicks. Much of it is automated. The document uploading feature is also efficient, as having employee documents is important, and storing them in their own profile makes it easier to retrieve them and avoids paperwork.

        I noticed specific outcomes such as definitely handling more candidates, as we hire about four thousand to five thousand people per season. Additionally, we had good documentation, and the navigation process was so streamlined that I could go through resumes, move them to different bins accordingly, send emails immediately, and ensure that we reviewed everyone.

        What needs improvement?

        I do not find anything to improve with iCIMS Recruit as everything I used was good, and I do not see any other way to improve it. It is all good.

        As far as I know, it was all good, so I would not be aware of anything else that can be improved.

        For how long have I used the solution?

        I worked in that field for almost four months, specifically four to five months.

        What do I think about the scalability of the solution?

        iCIMS Recruit's scalability is good, and it handles the large volume of candidates well.

        How are customer service and support?

        I did not need to reach out to customer support for iCIMS Recruit, as I did not need assistance.

        What other advice do I have?

        When I joined the company, iCIMS Recruit was already in use, so I would not know the difference, but iCIMS Recruit was a great software that we used for recruitment and it helped me navigate and do the job on time.

        I would advise others looking into using iCIMS Recruit that it is dependable software, reliable, and does the job perfectly. I would rate this product a ten out of ten.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: Aug 20, 2026
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        reviewer2890683 - PeerSpot reviewer
        Senior Technical Executive Recruiter at a tech services company with 51-200 employees
        Real User
        Top 20
        Aug 20, 2026
        Daily hiring has become data driven but support and AI capabilities still need major improvement
        Pros and Cons
        • "iCIMS Recruit's best features include the dashboard, the metrics, the graphs, and the link to our career portal and job postings."
        • "The customer support for iCIMS Recruit is terrible. I chose a rating of six because the customer service has been terrible, and we have gone through numerous account managers."

        What is our primary use case?

        iCIMS Recruit is our ATS system, and I use it daily for all of our open requisitions and hiring processes.

        What is most valuable?

        iCIMS Recruit's best features include the dashboard, the metrics, the graphs, and the link to our career portal and job postings. I particularly appreciate the dashboard and the way it is configured.

        What needs improvement?

        iCIMS Recruit can be improved with AI integration. I would like to see smarter candidate matching and ways to identify fraudulent applications, third parties, and deep fakes.

        For how long have I used the solution?

        I have been using iCIMS Recruit for approximately six or seven years.

        What do I think about the stability of the solution?

        iCIMS Recruit is stable for the most part in my experience.

        What do I think about the scalability of the solution?

        The scalability of iCIMS Recruit is good in my view.

        How are customer service and support?

        The customer support for iCIMS Recruit is terrible. I chose a rating of six because the customer service has been terrible, and we have gone through numerous account managers. iCIMS should consider all companies regardless of size as important customers, and when we informed them we were considering switching, nobody seemed to care or attempt to remedy the situation.

        Which solution did I use previously and why did I switch?

        We did use something before iCIMS Recruit. We used a couple of different systems, but I cannot remember them outside of Jobvite.

        What's my experience with pricing, setup cost, and licensing?

        iCIMS is very expensive. As a smaller company, we are a small fish in a big pond to them, and all of our inquiries seem to be ignored.

        What other advice do I have?

        The advice I would give to others looking into using iCIMS Recruit includes considering pricing, AI capabilities, what happens if you decide to leave iCIMS Recruit, and how your information is stored and packaged in iCIMS Recruit. I would rate this product a 6 overall.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: Aug 20, 2026
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