IBM Tivoli NetCool Impact Room for Improvement
For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle.
Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.View full review »
The accreditation, user interface and operational views could be improved on the solution.
The configuration process needs work.
Everything, including the management part, could be improved.
The solution is somewhat complicated. It's not exactly straightforward.View full review »
OSS Operations Specialist at a comms service provider with 10,001+ employees
Stability-wise, this product needs to be improved.
Integration with new-wave technologies is not easy.View full review »