Our primary use for IBM Cloud is checking our products, our deployment environment, and testing their dynamic/static states.
Senior Architect at a tech services company with 501-1,000 employees
Supports both Dynamic and Static Content for our Cloud Applications
Pros and Cons
- "The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
- "Maybe performance enhancers and reports could be better improved. If they do so, it would be better. Of all the drawbacks I saw, this would be the biggest enhancement."
What is our primary use case?
How has it helped my organization?
IBM Cloud supports both dynamic and static content for our applications.
What is most valuable?
The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs.
We went with this solution because we were concerned about our code and application security. We would not jeopardize platform security, so we went with the IBM Cloud product line.
What needs improvement?
I need a watch to describe the number of required improvements for the IBM Cloud service. We use the tools. It takes almost a day to configure each one of the work products.
Maybe performance enhancers and reports could be better improved. If they do so, it would be better. Of all the drawbacks I saw, this would be the biggest enhancement.
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For how long have I used the solution?
We have been using IBM Cloud a bit less than a year, maybe eight to ten months so far.
What do I think about the stability of the solution?
The IBM Cloud service is good and stable.
What do I think about the scalability of the solution?
For the maintenance of IBM Cloud, we currently employ no one because we are still at the deployment stage. We have some servers for our products. When we deploy our products, we haven't started to integrate between the cloud and our servers. We just deployed the code on our servers.
Currently, while deploying or running the tool in the cloud, the scan takes almost no time to complete. Other things we use are just reading the reports that are being generated from the tool.
I don't think we are planning to increase our usage of IBM Cloud currently.
How are customer service and support?
So far, according to my knowledge, we didn't contact technical support. We didn't order any testing from them, so I can't say much about IBM Cloud tech support.
How was the initial setup?
The initial setup was somewhat complicated. We did the setup considering that we needed to have a tool to migrate to the cloud.
We used IBM tools for some of the communications. It was not straightforward. The deployment took a couple of days.
What about the implementation team?
We did our setup and installation right here. The workmen, students, and IT teams worked together to deploy them. We at least trained them first on how to make a run cycle and how to run the scans for the product.
What other advice do I have?
On a scale from one to ten, I would rate IBM Cloud with an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

CEO & Co-founder at NEXTBKL SP z o o DBA Gloscad
A scalable and stable solution with an easy and straightforward setup
Pros and Cons
- "The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized."
- "The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well."
What is our primary use case?
We primarily use this solution for the ecosystem on the platform where we collect data.
What is most valuable?
The artificial intelligence helps with the analytic data and can parse information faster than you can set it up. The analysis portion of the solution is very important to our business.
What needs improvement?
The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well.
For how long have I used the solution?
I've been using the solution for four months.
What do I think about the stability of the solution?
The solution is very stable. For me, right now, it's the best on the market.
What do I think about the scalability of the solution?
The solution is very scalable. It's one of the best on the market. We have ten to 100 people using the solution, and about 25 of them are certified, which is quite a lot. We plan on increasing usage in the future.
How are customer service and technical support?
We've never spoken with technical support on the phone. When we reach out it's online. If I've needed to contact them, it's been about the build and the cloud service feedback. The service is always very good and very professional.
Which solution did I use previously and why did I switch?
We looked at Oracle as well. We switched to IBM because IBM had a professional approach. They cared about our business and what we could do. The way they were preoccupied with our concerns as a customer, as well as a service provider, impressed us. Their response was very fast and they came up with the best solution that they could provide for the users, so that's why we switched. They also had other technology, including the IBM Watson Cloud, which was preferable to Oracle.
How was the initial setup?
The initial setup was very easy. It's quite straightforward. Deployment took about 15 minutes. Everything is well organized. It does depend on the experience level of the person using it, but even if you're not professionally trained to deal with cloud you'll find it's not too complex.
What about the implementation team?
We set it up ourselves. We just used the code and we did have the assistance of someone who helped a bit with the setup at the beginning. After that, it was very easy and simple. We got a lot of tutorials from the internet and a lot of material on the website that was quite extensive. These helped with the implementation.
What was our ROI?
On the production side, we are seeing a 200% ROI. It's actually stable enough now to probably bring a return on other systems as well.
What other advice do I have?
We use the private cloud version of the solution. We have Amazon as a provider.
The solution is very stable and technical assistance is very fast in their response. The service offered by IBM is highly respected, as well as the policy of the service provided. It's the best on the market for me and my organization. There are other good open-source solutions that work, but from a service and policy perspective, I would recommend IBM.
I would rate this solution eight out of ten. I'd rate it higher if instead of making separate integrations, IBM just brought all of their solutions together.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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