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it_user758184 - PeerSpot reviewer
Solution consultant
Vendor
Nov 8, 2017
TCO is highly competitive, if not always the best, especially for a per-core priced database

What is most valuable?

We like the resiliency, we like the flexibility, the speed of the processor. 

How has it helped my organization?

It brings reliability. Rarely do we have failures.

TCOs is highly competitive, if not always the best, especially if you're running a per-core priced database.

What do I think about the stability of the solution?

No issues. Very stable.

What do I think about the scalability of the solution?

Highly scalable. No issues scaling.

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IBM Power Systems
December 2025
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How are customer service and support?

I'd say they were been better in the past. Obviously it depends who you get. You need to know how to drive your support calls to get maximum effectiveness but, on a one to 10 scale, I'd give them a six.

They could improve responsiveness, ownership of problems, and technical acumen on the first level.

How was the initial setup?

Hardware migrations: logical partition mobility. Move it right onto the next platform.

Software x updates are pretty straightforward. I don't have much experience with i. And Linux is Linux.

What was our ROI?

In terms of the AIX, we are  definitely seeing a return on investment from moving from original versions of Power to POWER8, in performance. And we're definitely getting a per-core gain by moving to POWER8. In addition, the whole I/O speeds in general are improving.

Which other solutions did I evaluate?

We've primarily beem a Power shop. There have been other considerations, for x86. We were sing Linux on Intel before Power. We chose IBM because of total cost of ownership. 

It's always been the platform for enterprise applications and go-to production systems that need that sort of reliability to run. 

What other advice do I have?

We're currently working with POWER7 and POWER8. We use it for AIX, IBM i and Linux.

I would absolutely recommend Linux on Power. I believe we're going to expand our use of Linux on Power.

I think IBM is a market leader in servers. To maintain that position I'd say the Open foundations that they've created are a good way of pulling in a broader base of users and technology. Keep improving around those arenas to get better.

Regarding the OpenPOWER Foundation, I think it brings a credibility to the Linux platform, and it allows customers to see that enterprises are serious about using Linux and exploiting its functionalities on Power.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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CTO at a wholesaler/distributor with 1,001-5,000 employees
Real User
Nov 8, 2017
We don't have to concern ourselves with the chipset, hardware, or software, it runs itself

What is most valuable?

The chip itself is a higher performing chip than x86 chips, and we get the IBM hardware on top of it.

How has it helped my organization?

To not have to manage the chipset or have the software or hardware really be a concern for us. It just runs itself.

What needs improvement?

This isn't really related to Power, it's related more to the OS system level, but instead of chasing the industry they should lead the industry. A lot of the things that are being deployed on Power now are things like Node.js and things of that nature. But they're chasing the market, they're not leading the market.

For how long have I used the solution?

Since the beginning.

What do I think about the stability of the solution?

We have had issues, but they haven't been because of Power, they've been because of partner errors on our system.

What do I think about the scalability of the solution?

The scalability is phenomenal as it scales up. I'm here at the Power Conference to learn about how I can possibly scale out with the Power systems.

How are customer service and technical support?

They are very knowledgeable but there's some bureaucracy as far as the time to respond goes, as far as getting back to us with what we need.

They tend to request logs an awful lot when the solution doesn't always warrant that.

Which solution did I use previously and why did I switch?

We started on a System/36 and grew into the AS/400 and we're still going with IBM i. It was always IBM because a lot of our code is written in-house. We're definitely planning on moving up to POWER 8 in the future.

How was the initial setup?

The big version releases, as far as 5 to 6, and 6 to 7 were complicated. All the point releases were fairly straightforward.

What was our ROI?

In terms of the upgrades from previous versions, we definitely see a return on investment. We get more processor, more CPW, and it's basically the same price.

What other advice do I have?

We are currently using version 7.2 with IBM i only.

I don't know that Power uniquely positions our business, it's more of what we do as a business to position ourselves, as far as our commitment to customer service and customer care.

I think they're definitely a leader in the server industry as far as Power goes. From what I've been hearing at this conference, they're doing a lot with the Power chip to help maintain that position. So, I'm happy with it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
IBM Power Systems
December 2025
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it_user758190 - PeerSpot reviewer
Implementation
Vendor
Nov 8, 2017
High performance means fewer machines, fewer servers, and scalability is great

What is most valuable?

The performance, the resiliency, and in the capacity that IBM provides the customer, that you can support old versions like, for example, AIX 5.3/ 6.1 in the new versions.

How has it helped my organization?

In our case we are a business partner, we sell solutions. But I think what our customers appreciate most is that they can save space, since Power is high performance. You can have fewer machines, fewer servers and good performance in your environment.

What needs improvement?

Since the cloud is so in demand right now, there is a feature that VMware has which is vMotion. I would like this with PowerVC, NovaLink, PowerVM. I would like IBM to improve that feature so that we can sell it to our customers and improve their satisfaction.

IBM is definitely a market leader in servers but to maintain that position it needs to improve how the information gets to the customer. Sometimes IBM is very good at doing new things but nobody knows about it.

For how long have I used the solution?

We have been using Power since before it was named Power, RS/6000 and the like. We've worked with POWER more than 10 years.

What do I think about the stability of the solution?

We had issues, but not so big. Most of the time they have been simple things, performance, microcode updates and things like that; but never a big issue that I can recall.

What do I think about the scalability of the solution?

I think scalability is wonderful because you can get start with a small machine and you can grow as you want.

How is customer service and technical support?

In our regions it's Argentina that provides the service to us. It's very good. They always help us.

How was the initial setup?

It's straightforward, it is very simple.

What was our ROI?

When it comes to upgrading from POWER7 to 8, or other upgrades, there can be a return on investment because you can use some parts of a POWER7 machine and build them in to a new POWER8 and I think it's a cost savings for our customers.

I don't know too much about licensing or prices or the like, even though I get involved in the configuration, presales and that kind of thing. I am just hoping to see what is coming with POWER9.

Which other solutions did I evaluate?

We haven't considered any competitors at the moment, but we do have competition back there in my country, of course. We chose IBM because of its performance, resiliency and the capacity you have to make LPARs. It's very good.

What other advice do I have?

We have POWER8, POWER7, we still have some POWER6 and some POWER5. We're using it for AIX.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user758193 - PeerSpot reviewer
Engineer at a insurance company with 1,001-5,000 employees
Real User
Nov 8, 2017
We run our financial environment on it and performance is key; we can't miss getting quarterly numbers out

What is most valuable?

It just works. I don't know how else to explain it. We don't have a lot of issues with it. It handles our enterprise systems well.

How has it helped my organization?

Performance. We run our financial environment on it and there are key dates you always have to hit. Performance is key there, when we close the quarters and the like. You can't risk missing dates for getting your numbers to the street.

What needs improvement?

I could see a benefit in some organizations if licensing were more cloud oriented. We're not big in the cloud yet. I guess at some point that would probably help.

Pricing has room for improvement. It's definitely more competitive now than it was. That was an issue we had a while back where you'd look at the cost and it was just so much more for it. It was a hard sell.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

Support is good. I think it used to be much better. Sometimes it takes too long to get to the right person. You have to go through too many levels to get to the person you need, that has that skill set. I understand that, there's level-three, and you have to escalate and it takes time.

How was the initial setup?

Straightforward.

What was our ROI?

We have been seeing a return on investment in the moves from version to version due to better performance and they cut the licensing costs down. 

Which other solutions did I evaluate?

It was only Power for the most part. We started with it a long time ago. The rest of our environment runs on Linux, SUSE and Redhat for application web servers.

What other advice do I have?

We use it for AIX. We actually just got P850s but they were refreshed.

I consider IBM to be a market leader in the server industry but to maintain that position pricing is the main thing, to be able to compete with Linux. It's difficult on x86. But on the side of trying to sell it to management, they just look at costs a lot of the time and it's a tough sell; they don't really deal with the reliability of the system's performance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user758196 - PeerSpot reviewer
Aix lead at a manufacturing company with 10,001+ employees
Real User
Nov 8, 2017
The flexibility to run multiple operating systems on the same hardware and the speed are key for us

What is most valuable?

I like the processor speed. I don't think that there's a match for it out there. I like the use of the Hypervisor and the VIO functions that you can utilize. I just don't think that there's anything out that matches it, and it's easy to implement.

How has it helped my organization?

The flexibility of it, being able to run multiple OS's on it. I can run Linux on it, I can run i on it, I can run AIX on it, and it's all on the same physical hardware. Being able to do that, it just gives us a lot of flexibility in that area.

What needs improvement?

I know that they are doing a lot with Linux, so maybe a more direct way of converting to Linux on some applications; some way to actually sell it a little bit better. Because you still get into the expense of going to the Power hardware, but if you're already on the Power hardware, I don't see the issue. A lot of people just don't seem to want to progress onto Linux, but they want to keep Linux on the Wintel or Intel devices. And to me, you just don't get the chips and the ability of the chips that you get on AIX, and on the Power hardware.

For how long have I used the solution?

We've been using Power since I've been with the company. I've been there 16 years. 

What do I think about the stability of the solution?

AIX is very stable. Our whole Power system has been very stable. We very rarely have outages. Most of the outages have not been attributed to the hardware, it's more attributed to network or SAN. 

Now we have had some hardware outages, but those are based on doing maintenance such as firmware upgrades, and the like. Those have caused issues, but you know when those are happening because you've already had them scheduled. So you know to be prepared for it, what work will be done.

What do I think about the scalability of the solution?

We have not had any issues with our scalability.

How is customer service and technical support?

Technical support is good. When you find the right people, they are very knowledgeable. But you have to know to get the right one, you have to explain your issue properly, that way you can get to the right person.

How was the initial setup?

I feel upgrades are straightforward, especially the AIX upgrades. Because, unlike with Windows, you have all the small fix packs, most of the time you're either doing a major TL or a service pack. I feel that that is much easier than having to go through doing all of the small pieces.

What was our ROI?

In terms of the upgrades of AIX and the Power from the 7 to the 8, I did see a return of the investment because we have a small Oracle data base running on some of our apps. To be able to take it from the POWER7 where you're using .1 CPU - this is just in development - that you could take it down to .05 CPU and double the number of LPARs that you have, that is a very good feature.

Which other solutions did I evaluate?

We do have a lot of Wintel as well, so it's more of a mix and match. Yes, other things have been considered. We went with IBM because we have been with IBM hosting, and one of our main apps is running on AIX. We would have to do a lot to convert it. So it seems to be running fine where it is.

What other advice do I have?

We're running on POWER7s and POWER8. We started with POWER4, and moved up. In fact, we started with 7028s and 7013s at one time. We've been in the business a good while. We're using it for AIX and now we're using it for i as well.

I think the Power system uniquely positions our company with the speed it has, and the processing power. I think it keeps our app running at a maximum output, and that keeps the company running better.

I do consider IBM to be a market leader. I would say for them to maintain it, to me, I don't like the thing of following the trend of everybody, everybody's trying to go in this direction, that direction. I feel like sometimes you can just improve on your product, and that will increase your market share, versus following the trend of everyone else.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user758199 - PeerSpot reviewer
It director
MSP
Nov 8, 2017
Helps our run times and our batches run faster, allows us to deliver better SLAs

What is most valuable?

Reliability would be the strongest thing. Speed and performance are a couple of the other top ones.

How has it helped my organization?

It helps our run times and our batches run faster. It allows people to get their job done faster. It allows us to deliver better SLA's. I'm not sure that it uniquely positions our company in our industry.

What needs improvement?

I don't know how you can improve on something that is as stable as it is.

IBM changes licensing, so to speak, with the wind. You never know what they're going to go with. It would be nicer if it were simpler. And, maybe not so costly, that would help.

For how long have I used the solution?

I've been using AIX and Power for about 20 years.

What do I think about the stability of the solution?

Stability is 100%.

What do I think about the scalability of the solution?

The boxes we bought, they're probably not really scalable, because we locked into 850s in a lot of them, but the 870 is more scalable. I think for what we have, and the size, they do fine.

How is customer service and technical support?

I've used them over the years, but not in a while. In the past they were very good.

How was the initial setup?

Straightforward, as are the upgrades.

What was our ROI?

When upgrading from previous versions, in terms of ROI, maybe now there's a little bit, but at least that way it's always backwards compatible, so we don't really have any upgrade issues. I guess the payment back would be the low likelihood of failure or failed upgrades.

We just moved to POWER8 this year, and we saw a big improvement from POWER7.

What's my experience with pricing, setup cost, and licensing?

It is costly compared to other solutions but we justify it by the reliability.

Which other solutions did I evaluate?

We didn't consider competitors for this part of our environment. We chose IBM for its reliability. It runs our Oracle back end systems.

What other advice do I have?

We have four 850s and one 870. We use them for AIX.

When I think servers, and market leaders, I think of Intel. Since they got out of that business, IBM is a leader in what they're focused on right now, which is Power, mainframe. That's really the only thing that is left. They have no competition.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user758202 - PeerSpot reviewer
Aix engineer at a tech services company with 1,001-5,000 employees
Consultant
Nov 8, 2017
We're able to streamline and clone our systems and provides unlimited growth

What is most valuable?

I'm not sure of the actual term, but being able to delegate and take back the chips, and DB2. DB2 is a must.

How has it helped my organization?

We're able to streamline and clone our systems. All of our systems on the floor do the exact same thing, and that works for us.

What needs improvement?

Not sure. Everything works great.

IBM does a great job of incorporating the latest technology, but it's hard to give IT a 10 out of 10, we're always growing and fluctuating. 

What do I think about the stability of the solution?

None at all. (Then again, we keep developers off our systems). 

What do I think about the scalability of the solution?

No issues. Unlimited growth with Power.

How are customer service and technical support?

We have CE's and they're awesome. Scale of one to 10, they're tens.

Which solution did I use previously and why did I switch?

We've had Compaq, we've had Solaris, we have Dell for our workstations, but IBM for our "big iron." It does what it's supposed to do, better, faster, and more efficiently. We also chose IBM for the support and the products.

How was the initial setup?

Very straightforward. The field engineers usually come in and place the hardware on the floor and install it, and we take it from there. 

What was our ROI?

Compared to what we've dealt with, with Sun Solaris/Oracle and Compaq, the cost model is great.

In terms of the upgrade from previous systems to POWER8, we've seen a return on investment. We're able to do more with less. We're actually using fewer engineers to do it. I'm kind of skeptical that we could do even more with even fewer engineers, but yes, it can always be improved.

What other advice do I have?

We have the whole scope of hardware, and we're running AIX 7.2. We have POWER7, POWER8. We actually still have some POWER5 on the floor. 

Power uniquely positions our company in the industry because of the unlimited growth.

I consider IBM to be the market leader in servers. They just need to keep doing what they're doing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user758205 - PeerSpot reviewer
Support implementation team with 501-1,000 employees
Vendor
Nov 8, 2017
Combines reliability with the most powerful chipset for midrange environments

What is most valuable?

First of all, the reliability. Also, Power really is the most powerful chipset out there for midrange environments. Performance is also very important for me and all of the customers that I'm supporting.

How has it helped my organization?

Reliability and the performance. 

For management, they feel more secure. They feel they are not just running on any platform, on some Intel base that is going to fail sometimes. They trust that they are going to have 99.9% reliability. They are going to have customers satisfied who are accessing those new services that IBM is implementing. They just trust in Power, really trust in them for their reliability.

What needs improvement?

Right now, in our region, they are moving to contracting things over the cloud. There are some services that we are providing - we are leasing space, we are leasing machines. If customers could truly license cloud-based or, possibly, acquire cloud-based capacity to process things over the cloud, that would be great. That would be an improvement.

For how long have I used the solution?

Almost six years.

What do I think about the scalability of the solution?

We have never had any issues with scalability. It's the other way around. Customers like the Power system with IBM i because they can move move forward, they can acquire new equipment, they can upgrade versions of the operating system without affecting what they developed years ago.

How are customer service and technical support?

I'm part of the support team where I work for. The support team at IBM is just excellent.

Which solution did I use previously and why did I switch?

Our clients choose Power because they trust the platform. They trust IBM i. They are really comfortable with it. We even have new customers that had not previously used Power's servers or IBM i. They are moving to the platform because of trust, not just in Power itself, the hardware, but also their trust in IBM, the trust in their delivery, the trust in their support.

How was the initial setup?

In terms of upgrades, if you compare it with other platforms, it's very straightforward. It's very easy and the documentation is very clear with everything that you have to take into account.

What was our ROI?

When moving from previous versions to POWER8, or in general when upgrading, you see a return on investment. You get an improvement in technology and that means customers trust in the platform, that they are going to invest money and they're going to get that money back. Not just in terms of upgrading the versions because they're performing badly, but in reliability for the customers because of the service they are providing.

What other advice do I have?

IBM is a market leader and to stay there they need to keep going with the trends and the customers, keep moving towards the cloud, keep going in the cognitive area. IBM is going to be at the top of the list for a while.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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