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reviewer1456134 - PeerSpot reviewer
General Manager Applications at a tech services company with 201-500 employees
Reseller
A strong solution with great technical support and third-party marketing services for partners
Pros and Cons
  • "The technical support that clients get from IBM is excellent."
  • "IBM should be more flexible with marketing or offer marketing events themselves and invite the partners to attend. That might be far more productive."

What is our primary use case?

We've used IBM Power Systems in our passport and immigration department. It's a government-run department. 

We've also used it with a few SMEs. They required smaller versions offsite with our systems. We did sell an IBM system to a couple of universities where they had about 20,000 students. It's used in a variety of instances and environments.

What is most valuable?

I'm working for an IT company and our work is to sell the products, I'm not really a direct user of it. I can't really say much about the features as I'm not an end-user.

The product does offer co-marketing services to their partners.

The solution is the best product on the market.

The technical support that clients get from IBM is excellent.

What needs improvement?

Overall, IBM actually does restrict us, the sellers, at a limited percentage of margin when you're selling the product. We cannot go above 8%. That's something as a business that can be difficult, as we do suffer because at times. We don't have the option of quoting more and making more money out of it. We can't due to the IBM compliance.

In terms of features, as a salesperson and not an end-user, I haven't really explored the product and can't say exactly what might be lacking.

IBM does have a market presence here in Pakistan, however, the kind of penetration that Huawei has is a lot more. They have a larger enterprise team that sells products here and they have a direct relationship with the customers. IBM relies a lot more on the partners rather than going to the customers directly. Due to their approach, Huawei has captured about 70-80% of the server and storage industry and market in Pakistan.

I do understand that IBM does offer co-marketing funds for us to actually promote IBM and its products. We have actually utilized them in the past as well, maybe three, four years ago. However, IBM does have a very, very, strict kind of compliance. When it comes to us providing documentation, there is cross-questioning. Our finance team may even back out not because of the misuse of money, but because of the amount of documentation required. It's not worth it for our marketing and finance team to utilize the offer. It's too rigorous and it takes them off dealing with other aspects of their jobs.

IBM should be more flexible with marketing or offer marketing events themselves and invite the partners to attend. That might be far more productive.

For how long have I used the solution?

We've been dealing with the solution for five or six years at least at this point. It may even be a bit longer. It's been a while.

Buyer's Guide
IBM Power Systems
September 2025
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What do I think about the scalability of the solution?

We've sold this product to a variety of organizations, from SMEs to government departments to universities, and the sizing suits them all.

We do plan to continue to offer the product to other clients in the future.

How are customer service and support?

Our team has never escalated any issues when it comes to getting support directly from IBM. In that sense, they are pretty much satisfied. It's my understanding that support is something that IBM is really good at. That's the reason why IBM does have the type of customers who do have the appropriate budget and who really value the services and the after-sales services and support that IBM offers.

How was the initial setup?

We have our own installation and deployment team for IBM. They handle all aspects of it so that the client doesn't have to worry about the technical side.

What about the implementation team?

We handle the implementation for our clients.

What's my experience with pricing, setup cost, and licensing?

The solution is relatively expensive if you compare it with any competitors of IBM. I would say you need to compare this price with the Huawei or with HPE and probably with Dell EMC. 

Their products are relatively cheaper compared to IBM. I do understand that IBM does offer the best product, however, in terms of pricing, that's something that does limit us. Usually, when we participate in opportunities we do qualify when it comes to the technical side of things. Financially we are looking at the highest or maybe the second-highest price. That's something that actually makes us not want to sell IBM if we can avoid it.

What other advice do I have?

We typically use the latest versions of the solution. We tend to follow whatever the customer requirement is. They are inclined to work by night in the office on the latest product that IBM is offering.

We work with on-premise as, over here at least, people are not too inclined towards the cloud. They prefer having hardware of their own in their own data centers.

I'd recommend this solution to other organizations.

Overall, on a scale from one to ten, I'd rate it at an eight.

Better pricing would be one thing that may convince me to give it higher marks. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
PeerSpot user
System Analyst at Freelancer
Real User
Top 20
Saves the cost of having one person at the data center solely looking at data systems
Pros and Cons
  • "The availability of a solution depends on the requirement of the customer. The most valuable feature is the virtualization. You can have this one system or you can use it for many. They were using almost 120 servers within that specific service."
  • "The scalability process should be simplified."

What is our primary use case?

In 2013, I joined IBM Pakistan as an IT specialist. Where I used to work as a system manager, the guy who used to work with Power Systems, with OSAIX and IBM storage. Then, I was shifted to IBM Europe in the Czech Republic. There's a CIC center in Brno, where I've worked with IBM as well, but as a third-level support guy. Now I'm based in Qatar, and worked for  government organization. I work as a system specialist for the Power Systems and the unit support as well, the operation stuff. I worked for eight years or more before this AIX and Power Systems and storage. 

I worked as an operations guy for whole IT operations and as well as the implementation. Because there were so many clients from the banking sector, from the government sector, and telecom industry, they mostly have the billing systems on the Power Systems. 

Now, I work as a unified system specialist.

IBM Power Systems is mostly used for specific IBM products because the system AIX is actually propriety of IBM. You cannot install it on any other platform. You can use it in different domains, like SAP HANA, do rack data and rack warehouses. Users in the telecommunication use it. They were using as an IBM Middleware product. An IBM Middleware product was being used solely on the Power Systems.

IBM has started supporting Red Hat, so people use Red Hat and some clients do put it in a cloud environment as well. The core baking system runs on that because most of the core banking like Oracle Financials are being used on this.

The use case depends on what the customer requirement is.

I started working with Power4 back in 2012, and almost Power4, Power5, 6, 7, 8, and now I am working with Power9 as well.

How has it helped my organization?

The banking environment was running the physical servers of like five to six stacks. The utilization of the physical space they were renting out reduced. It enables them to save space. Because when you're leasing, space counts. They were saving quite a healthy amount of money.

The maintenance of the physical hardware is more complex because there were different systems running and you need to go directly into the data center to use it. Now, when it comes to Power Systems, they were using the virtual system and were sitting on centers to verify if there was a hardware failure.

It also saves the cost of having one person at the data center solely looking at data systems. This also saves costs.

When you're using five stack or six stacks, the power utilization of those servers will be high as compared to the two stacks. If you need to add more CPU resources, compute resources to the server, adding those to a physical server is sometimes impossible because there is limited capacity. But when it comes to IBM Power, they have high compute resources. You can add it and you can utilize it. It comes with five or six years of planning. If you have planning and a good planner, then you can use the system for the next four, five years, and that can easily fulfill your requirements. 

What is most valuable?

The availability of a solution depends on the requirement of the customer. The most valuable feature is the virtualization. You can have this one system or you can use it for many. They were using almost 120 servers within that specific service.

Within those two servers, there were 150 and then 30 LPARS running, and they were running all their core banking applications over that, from T24 to Oracle Financials, and their Oracle databases. It supports a variation.

You can use the same systems in the telecommunication industry as a middleware. Now, the whole scenario and the whole application are different. IBM Middleware is an application that is supported by IBM. They support these applications on their own platform.

For how long have I used the solution?

It’s been 8 years now with IBM Power Systems.

What do I think about the stability of the solution?

I have had customers who have been using it for three years with no issues. You don't need to do a reboot. I run Linux on Power Systems and it is more stable. You don't need to reboot over again. 

What do I think about the scalability of the solution?

It is scalable. It is one of the most important requirements, as an operational system of any IT industry. When they utilize the support that they are running on Oracle databases there is some load on the database, and they want to increase the compute or the resources of the system. This is one of the most critical things, which you usually face almost every day in an operational environment.

IBM provides a solution for that, without shutting down those systems called LPAR, you can increase the compute resources for that. You can increase it online. You don't need to go and switch it off because of the old system. In fact, you don't need to shut it down and then increase. The downtime is minimal compared to the physical hardware.

The scalability process should be simplified.

How are customer service and technical support?

We have used their support. There are some nodes that only a technical support rep is able to see if there is an issue. In the last three years though, I have only needed to contact them twice. I never had any drastic issues. 

There are several levels of escalation. A level one, severe issue will be responded to in around four hours. If it is not severe then it can take 12 to 18 hours to get a response. 

I would rate their support a ten out of ten. I always find them very helpful, going down to the lowest level to fix the issues.

Which solution did I use previously and why did I switch?

No I didn’t use any other systems and migrate to IBM Power, migrations are mostly from Old Power system to new release.

How was the initial setup?

The deployment depends on customer requirements. There are various factors that can determine if it will be a simple deployment or difficult deployment. IBM Power Systems gives us a certified engineer, that usually comes through your domain and implements the systems. There are a few best practices that you need to follow. If you are an IBM customer or IBM person or an IBM engineer, then you follow those specific guidelines.

Sometimes the customer's requirements are simple so the deployment is simple but sometimes they have a lot of requirements. 

It takes around seven days to deploy it. 

What about the implementation team?

Power systems usually implemented by coustomer in house team and there are few people i can still remember are quite skilled.

What was our ROI?

I usually work as support and implementation personal, ROI usually calculated by customers internally.

What's my experience with pricing, setup cost, and licensing?

If the organization is small, with 20 to 30 people, they don't usually go for IBM because it's more expensive for a smaller organization. 

Smaller organizations of 10-50 people don't have millions of dollars in their budget. If you compare a banking environment, they have millions of budget behind them so they can afford IBM. 

Which other solutions did I evaluate?

It is mostly try to compare it with VMWARE virtualization as it supports Linux, but when it comes to stability, IBM Power systems are unmatchable.

What other advice do I have?

When you implement the IBM Global Systems, you must take care of the small things. If you do it perfectly at the start, it will give you more stability at the end of the day. If you don't take care of the small technicalities then in the middle somewhere, there will be high load on the system and you will face issues. 

IBM has the best solution in the market and is always comparable to any service provider in the market. I always rate them 10 out of 10 because it's the best product.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

Very Informative it will make the decision easy to choose IBM Power servers... good job shan

Buyer's Guide
IBM Power Systems
September 2025
Learn what your peers think about IBM Power Systems. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.
Senior Pre-Sales Manager at PT GLOBAL INFOTECH SOLUTION
Real User
Easy to install with good capabilities and less downtime
Pros and Cons
  • "The installation is easy."
  • "The solution is quite expensive."

What is most valuable?

We've been very satisfied with the solution's capabilities. 

The installation is easy.

It's very stable. There is less downtime.

The product can scale. 

What needs improvement?

The compatibility with other products could be better. They have a proprietary package to install on the server. With the application or the database, you can install on top of it.

Some competitors may have more features or a certain advantage over this product.

The solution is quite expensive.

We'd like the solution to have a cloud base. Most of it is on-premises.

For how long have I used the solution?

I've used the solution for almost ten years.

What do I think about the stability of the solution?

It's very stable. They have a different Hypervisor compared to an Intel-based Hypervisor, like VMware or Red Hat. The Red Hat Enterprise Virtualization is like an embedded Hypervisor, so you don't have to rest up the server. If you ever install the packets or any update, it does not require you to rest up the server. It's more stable, and you don't need more downtime.

What do I think about the scalability of the solution?

Maybe the entry level is not very scalable. However, if you are using the enterprise level, like Power E-series, the enterprise series, not the entry-level, it's very scalable. Within the core or maybe the memory, and also the IO, it's very scalable.

How are customer service and support?

In Indonesia, they have local support, however, maybe for certain products, the support is just not as good as the main product, like the Power System or Storage. Maybe for another product, the support is very limited.

Which solution did I use previously and why did I switch?

We worked with IBM products, among others. 

How was the initial setup?

The installation is very simple. 

From the installer, you install the machine. Maybe you want to install the operating system. It's quite different from Windows or Linux since this is Unix-based.

What's my experience with pricing, setup cost, and licensing?

Compared to Intel, IBM Power Systems is more expensive compared to Intel. Still, if you compare the TCO or the license that you can save using IBM Power, the pricing is almost the same with the Intel base, however, it depends on the application license or the database license. 

In general, the pricing is quite high.

What other advice do I have?

I manage the product at the company. I'm a consultant. We deal mostly with enterprise-level organizations. I'm an IBM partner.

If a company wants to implement the IBM System, maybe it has to check the compatibility of the apps and the DB. Also, if they want to implement the TCO, they have to check the TCO compared to the Intel base. Sometimes, they are only checking the base hardware installation. If they implement the DB or the apps, the pricing may be reduced since the core in Power System is more powerful than the Intel base.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Amjad Banna - PeerSpot reviewer
Computer Engineer at GCE
Real User
Best stability in the world, valuable LPM, and scalable
Pros and Cons
  • "We found working with IBM Power Systems that LPM is the most valuable feature."
  • "I would like to see IBM Power Systems integrate with all cloud types."

What is our primary use case?

We are currently using IBM Power Systems for applications and database core banking.

What is most valuable?

We found when working with IBM Power Systems that LPM is the most valuable feature.

What needs improvement?

I would like to see IBM Power Systems integrate with all cloud types.

For how long have I used the solution?

I have been using IBM Power Systems for the past seven years.

What do I think about the stability of the solution?

IBM Power Systems is the most stable solution in the world.

What do I think about the scalability of the solution?

The scalability of IBM Power Systems is good.

What's my experience with pricing, setup cost, and licensing?

IBM Power Systems is very expensive. We have mid-range, entry, and enterprise. Every machine has its own licensing.

The setup of IBM Power Systems is complex. There are many steps and it takes three days to a week.

Before you purchase IBM Power Systems you should consider capacity requirements. 

Which other solutions did I evaluate?

I work with Dell servers in addition to IBM Power Systems.

What other advice do I have?

I would rate IBM Power Systems an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Md Al-Amin - PeerSpot reviewer
Senior System Analyst at Thakral
MSP
Top 5Leaderboard
Reliable, stable and high-performing
Pros and Cons
  • "Power Systems' best features are that it's reliable, stable, and easily available. It's also really scalable and can be virtualized without third-party software support."
  • "The price is a bit high and could be improved."

What is our primary use case?

IBM Power Systems is used for data centers for CVS, activation, and databases.

What is most valuable?

Power Systems' best features are that it's reliable, stable, and easily available. It's also really scalable and can be virtualized without third-party software support. Power Systems has its own PowerVM where you can make VMs and have multiple systems in the same server, which benefits customers in terms of licensing.

What needs improvement?

The price is a bit high and could be improved.

For how long have I used the solution?

I've been working with Power Systems since 2012.

What do I think about the stability of the solution?

PowerSystems is very reliable, it has very little downtime, so we don't have to worry about it going down or performing badly.

What do I think about the scalability of the solution?

Power Systems is really scalable.

How was the initial setup?

The initial setup is very straightforward - we migrated one bank in three days. The software is also 100% record compatible, so we don't have to think about compatibility and worry that older things won't work.

What's my experience with pricing, setup cost, and licensing?

Power Systems is a bit more costly than other products in the market, but in terms of ROI and the longevity, performance, and reliability that Power Systems provides, it's worth it in the long run. 

What other advice do I have?

PowerSystems is better than all other systems in the market, and I would recommend it to anybody whose application does not have a dependency in the operating system and machine. I would rate PowerSystems as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Raul Tapia - PeerSpot reviewer
Director of the Office of Technological Infrastrure at mef
Real User
Perform well, responsive support, and high availability
Pros and Cons
  • "The most valuable feature of IBM Power Systems is its performance."
  • "IBM Power Systems could improve by having a cloud feature."

What is our primary use case?

I use IBM Power Systems for databases.

What is most valuable?

The most valuable feature of IBM Power Systems is its performance.

What needs improvement?

IBM Power Systems could improve by having a cloud feature.

For how long have I used the solution?

I have been using IBM Power Systems for approximately 15 years.

What do I think about the stability of the solution?

The stability of IBM Power Systems is good.

What do I think about the scalability of the solution?

IBM Power Systems is scalable in my experience.

We have approximately 10,000 people using this solution in my organization. We do not plan to increase usage.

How are customer service and support?

The support provided by IBM Power Systems is very good.

Which solution did I use previously and why did I switch?

I have not used any other solution in the past.

How was the initial setup?

The setup of IBM Power Systems is easy because I have experience with it before. The full deployment took approximately four months.

What about the implementation team?

We used a partner for the implementation of the solution.

We have seven engineers that provide the maintenance and support of our IBM Power Systems.

What's my experience with pricing, setup cost, and licensing?

The price of IBM Power Systems is expensive and could improve.

Which other solutions did I evaluate?

I have evaluated Oracle before we decided to choose IBM Power Systems.

What other advice do I have?

I would advise those who want to use IBM Power Systems to always have technical support.

I rate IBM Power Systems a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1178952 - PeerSpot reviewer
I.T. Head - Infrastructure, Network and Security at a financial services firm with 1,001-5,000 employees
Real User
Offers processing power, stability, and security that is compatible with most of the solutions that we work with
Pros and Cons
  • "Some of the most valuable features are the processing power, stability, and security."
  • "I would like to see the scaling model improved so it's not just either tiny or huge."

What is our primary use case?

The use case is for hosting a lot of the bank's applications.

What is most valuable?

Some of the most valuable features are the processing power, stability, and security.

What needs improvement?

I would like to see the scaling model improved so it's not just either tiny or huge.

For how long have I used the solution?

We have been using IBM Power Systems since 2001, so it's been 20 years.

What do I think about the stability of the solution?

IBM is quite stable. That's one of their most popular aspects. We just upgraded our power systems recently, so we're going to be working with them through the next five years at least.

The solution is being used quite heavily.

What do I think about the scalability of the solution?

The scalability is a bit above average. It's not the best, but it's a good deal.

The SKU modeling part they have is not very flexible toward customers. Either you have to go very big or you have to go very small. There isn't an in-between. There's not a lot of variety in this.

How are customer service and support?

I have onsite support and I talk to technical support a lot. My experience has been good.

How was the initial setup?

Setup was straightforward, with the help of the professional services from IBM. Maintenance is handled by the IBM team, especially the hardware.

What about the implementation team?

We used IBM partners. Usually it's IBM themselves, not the partners.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are okay. With IBM Power Systems, it's inclusive, so you can differentiate the price of the hardware from the software itself. The power systems are quite expensive. In the end, you equate a means of value. From a value proposition, it is either justifiable or not.

The additional costs are the maintenance and warranty professional services.

Which other solutions did I evaluate?

Compared to similar solutions, IBM Power Systems has a proven record. They have their own reputation. You have the availability of technical expertise in the market. They're quite compatible with most of the solutions that we work with.

What other advice do I have?

I would rate this solution 8 out of 10.

My advice for an organization that is looking to implement this solution is that they should have the adequate expertise of personnel that can run the system. They should study their TCO and ROI regarding whether it is worth investing in this, given that it's a very expensive solution. These are the two most important aspects.

I would also advise dealing with an appropriate partner or dealing with IBM directly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1166205 - PeerSpot reviewer
Brand Leader at a tech services company with 1,001-5,000 employees
Real User
Top 20
Great performance and reliability, but machine learning, software testing and compatibility, and price should be addressed
Pros and Cons
  • "When it comes to reliability, availability and profitability, nothing can beat IBM Power Systems."
  • "Software testing and the compatibility of software products that are available in the market should be addressed."

What is most valuable?

When it comes to reliability, availability and profitability, nothing can beat IBM Power Systems. The machine has great availability and is very serviceable. One can do so many things while the machine is up and running. There is no need to shut anything down. This is how we have been conducting our business for the past few years. 

What needs improvement?

There are several features which I feel should be added to the solution, including those concerning the graphic processors. 

I am referring to the GPU based machines involved in machine learning. The new systems focus on the part involved in experiencing, but not on machine learning. The product should come with a comprehensive portfolio which will address all the high performance computing requirements, in additiona to machine and deep learning. This is an issue which I raised with IBM. 

Software testing and the compatibility of software products that are available in the market should be addressed. This is an issue we sometimes face, as this particular product is not tested, certified and available in Power Systems. We have lost deals over this. 

The price of the solution could be somewhat better and this is what lowers my rating of it to a seven or eight out of ten. We directly compete with Intel-based products, which several vendors make available, and a price improvement would certainly give us an advantage over the competition. 

For how long have I used the solution?

I have been using IBM Power Systems for more than 10 years.

What's my experience with pricing, setup cost, and licensing?

I rate the solution as a seven or eight out of ten for its price. As we are talking about a very competitive market, the pricing could be a bit better. This would give us a definite edge over the competition, as we find ourselves in direct competition with Intel-based products, which are available from a number of vendors. 

What other advice do I have?

This system is ideal when it comes to performance and reliability. I don't see any need for improving on its current features and functionality. 

We are resellers of IBM FlashSystem. 

Owing to the issues with its pricing, I rate IBM Power Systems as a seven or eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
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