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it_user756276 - PeerSpot reviewer
Manager at a media company with 501-1,000 employees
Real User
We see a big difference in the processing for JDE 9.1, it's faster; and the system is always up

What is most valuable?

Faster. We use JDE 9.1, and from the time that we started using the POWER8 hardware and processors, we could see a big difference in the processing for the JDE 9.1.

How has it helped my organization?

From an IT perspective, on my side of the systems, we don't have the JDE CNC team down on us all the time trying to blame everything on the system running too slow. Now they can't blame it on us because everything's so fast, they're just amazed by it.

We're in oil and gas and I think, right now, we're on the top of our competitors with the systems that we've had. From some of the other companies I've talked to, they're still using old IBM systems or they've gone to other platforms.

What needs improvement?

The CPU. It could always get faster. Pricing's always an issue - with every company; it could always be better.

For how long have I used the solution?

A year and a half, roundabout.

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IBM Power Systems
June 2025
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What do I think about the stability of the solution?

On a scale of one to 10 - I've been doing this for 30 year's - I'd give it a ten, being the best. They're always there. They're always available. When the other platforms are going down, and they're working on them all the time, mine's always up. When the other platforms are having security issues, no one's getting into mine.

How are customer service and support?

Very good. Sometimes.

I have one thing that I have a problem with, it's when they outsourced everything to India. I would rather have gum surgery than get on the phone and talk to somebody to try to put me with a technical consultant. Whenever I do get someone who picks up the phone here in the USA, I think, "This is going to go quick." It just never does when I get someone else, and my colleagues feel the same way.

Which solution did I use previously and why did I switch?

We were using the POWER7 and moved up to the POWER8, because our contract was running out and we got a pretty good deal to move up to POWER8 hardware.

How was the initial setup?

It was complex. We had IBM lab services come do it for us rather than our business partner, and it went well.

What was our ROI?

We see a return on investment from the move to POWER8.

Which other solutions did I evaluate?

Only IBM, for now.

What other advice do I have?

We're using POWER8 with IBM i.

It let's me work more efficiently. Keeps me around a lot longer.

I consider IBM to be market leader in servers. To remain a market leader in the servers sector they need to keep doing what they're doing. I think they're going in the right direction.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vendor
Backups and data recovery work great; it actually helped us move up in market share in our industry
Pros and Cons
  • "The backups work great, data recovery works great."
  • "Everyone likes speed. Not that speed has been an issue up until now but you can never be too fast."

What is most valuable?

The hardware keeps getting better. We're hoping for a POWER9 announcement here so we can try to roadmap what we're going to buy next.

The backups work great, data recovery works great, and as far as customer innovations, they can connect to us, we can get them what they need, and it gives us the tools to give them what they need.

How has it helped my organization?

POWER8 was a huge upgrade. I think we had POWER6s before, and just the I/O and getting the information we need faster to the customers. We had a little saying of "one click, two seconds," get them what they needed, and POWER8 helped us get there to provide that for them.

We're in the insurance industry and we actually moved up in our market share because of it. We started being able to make remote apps that our customers could get to. Then call on that backbone, of that system, and enter information, upload it to us, those types of things, all tied in, that we probably couldn't have done with the POWER6

What needs improvement?

That's why we came to the IBM Power Systems and IBM Storage Technical University conference, to see what's coming next, to see what we can maybe take advantage of.

Speed. Everyone likes speed. Not that speed has been an issue up until now but you can never be too fast.

I know we have some Windows stuff in-house and I know they have some data deduplication, so I want look at and see some of this newer stuff; we'll take advantage of that. It's something we'd like to see in POWER8. I know some people save stuff in two spots, and then it's four spots, and then it's in 400 spots. And how do you clean that up?

For how long have I used the solution?

I've been there ten years and they've been using it since before I started.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Absolutely none. No issues. I think we added some hard drive space. I was scared at first because I didn't know - I came from a Windows side of the world - thinking, "This is going to be end of days," and it was a none issue. It was really easy.

How are customer service and technical support?

They're great. They answer the phone, they call me back. Sometimes I get busy and forget to email them back, and they remind me, "Hey, are you still having problems? We're here, whatever you need." And, they're pretty fast, pretty responsive.

Which solution did I use previously and why did I switch?

The DB2 for the database is our backbone of our system, we run off that for everything, so that's what brought us to POWER. Our web servers point to it, our mapping servers point to it for mapping solutions. Everything points to that and it's what we run off of.

How was the initial setup?

The upgrade from POWER6 was really, really simple. We upgraded the operating system and just did a backup and a restore, or a backup off the old hardware, restore onto the new.

What was our ROI?

I don't get to look at most of that. It's kind of above my pay scale, but from my understanding, from what I've heard through the grapevine, ROI is there.

What other advice do I have?

We have the POWER8 boxes currently, we have four of them with IBM i OS installed. We currently have two sites and they kind of mirror each other, and then we also use the IBM's Lotus Domino installation for our email.

I gave it a nine out of 10 because no one's perfect; and it's not free. But you also get what you pay for.

I consider IBM a market leader for servers, absolutely, hands down. For our business, we'll probably never not have an IBM box in-house. And I know we just keep doing more and more with it. They keep putting more and more features into it, more stuff for us to take advantage of. I don't know why we would go elsewhere.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM Power Systems
June 2025
Learn what your peers think about IBM Power Systems. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Phylis Mandawa - PeerSpot reviewer
Computer Engineer at Dolphin Professional Services
Real User
Good technical support but improvements can be made on the technical side
Pros and Cons
  • "We have had a good experience with the technical support team at IBM."
  • "There are improvements that can be made on the technical side."

What is our primary use case?

I am unsure of what the primary use case of this solution was, as my role was only related to deploying the solution.

What is most valuable?

I am unsure what features I found most valuable because I didn't use the power system deployment for the clients.

What needs improvement?

Unfortunately, I don't have any thoughts now on what could be improved.

For how long have I used the solution?

We have used this solution for approximately six months. However, I am unsure if it is currently the latest version because we deployed the solution on-premises as vendors.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We have had a good experience with the technical support team at IBM.

How was the initial setup?

I would classify the initial setup as medium. It took approximately one day to deploy IBM power systems. Everyone on the team had their role, so I can't speak about what each person did.

What was our ROI?

I am unsure if the clients have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

I am unfamiliar with the licensing costs.

What other advice do I have?

I would rate this solution a seven out of ten. However, there are improvements that can be made on the technical side.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer992079 - PeerSpot reviewer
Systems PreSales Engineer at a computer software company with 51-200 employees
Real User
Secure, fast processing, and reliable
Pros and Cons
  • "IBM Power Systems are secure and have fast processing."
  • "The solution could improve the memory database for better integration with SAP HANA."

What is our primary use case?

The solution is used for defense purposes. It is used in many places, such as banks.

What is most valuable?

IBM Power Systems are secure and have fast processing.

What needs improvement?

The solution could improve the memory database for better integration with SAP HANA.

For how long have I used the solution?

I have been using IBM Power Systems for approximately three years.

What do I think about the stability of the solution?

The solution is reliable.

What do I think about the scalability of the solution?

IBM offers all business-size solutions. They can offer entry for small, mid-range, and higher-end enterprises solutions.

The solution is easy to scale-out and scale-up.

How are customer service and support?

I have not contacted the technical support of IBM. However, if my customers have issues they contacted IBM directly.

How was the initial setup?

The implementation is straightforward.

What about the implementation team?

IBM does the implementation of the solution for my customers.

The solution does require some maintenance and we provide maintenance services to our customers.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very good because we can beat any other competitor with the pricing. Lately, they have offered good pricing for their customer.

There are different licensing models depending on the user's requirements.

What other advice do I have?

I rate  IBM Power Systems a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Network Administrator at GAEB
Real User
Top 5
A stable solution with low maintenance requirements
Pros and Cons
  • "The solution does not require any maintenance."
  • "We have a problem with the storage software. The media to restore data is also not found."

What needs improvement?

We have a problem with the storage software. The media to restore data is also not found. 

For how long have I used the solution?

I have been working with the product for about five years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The tool is not scalable and my company has around 5000 users for it. 

Which solution did I use previously and why did I switch?

We use HPE and Dell servers. We have found that IBM Power Systems require low maintenance compared to others. 

How was the initial setup?

The solution does not require any maintenance. 

What other advice do I have?

I would rate the product an eight out of ten. The solution is very stable and has no headaches related to maintenance. It is suited for large enterprises. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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