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Omobolaji Olaloku - PeerSpot reviewer
Senior Enterprise System Engineer at Zenith-bank
Real User
Extremely stable, good ROI, and scalable
Pros and Cons
  • "The most valuable feature of our machines is their ability to replace faulty parts without causing any downtime."
  • "The price has room for improvement."

What is our primary use case?

We use the solution for call banking and other critical applications.

How has it helped my organization?

In general, we provide services to customers more quickly, with faster application performance and no downtime. Our boxes are highly resilient and redundant, thanks to their work components and servers, which ensure high availability.

What is most valuable?

The most valuable feature of our machines is their ability to replace faulty parts without causing any downtime. Our servers are equipped with advanced technology, making it possible to replace defective parts without having to bring down the servers. This is crucial, as any disruption to our services would result in inconvenience to our customers. Therefore, being able to service the machines and replace parts without causing any downtime is highly beneficial.

What needs improvement?

The price has room for improvement.

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IBM Power Systems
September 2025
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For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

I give the stability a ten out of ten. There is never a moment of system downtime since it is designed to be both rugged and agile, with a focus on resilience.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten. When configuring GUI devices, we can easily scale up resources on the fly without the need for instructions or services. This process is very easy and straightforward. As a result, we recently upgraded our capacity by simply entering licenses. This process does not require any service downtime and ensures top-notch scalability.

How are customer service and support?

Technical support is good, but sometimes we require urgent attention, particularly due to time differences. Although the response time may be delayed, it is still satisfactory. However, not all engineers are located in my region, which poses a challenge in terms of support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had previously utilized an alternate solution, but we switched to IBM licenses due to the need for a more resilient option. We have been satisfied with this change and have not considered going back to our previous solution.

How was the initial setup?

We spent two weeks on the deployment process. The first three days were dedicated to allowing the team to acclimate to the data center. The IBM team took care of the initial setup, including firmware updates on the servers, while we handled assigning IP addresses. Once those tasks were completed, we were able to access the system network and begin creating virtual machines based on specific requirements from different units. A team of five people consisting of the administrator, network administrator, storage administrator, IT operational person, and power and data center administrator was required for the deployment.

What about the implementation team?

The implementation was completed by the IBM team.

What was our ROI?

We have observed a positive return on investment as our services have improved, resulting in increased customer acquisition, a rise in the number of new accounts being opened daily, and prompt response times due to the absence of any downtime. I give the ROI a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

IBM Power Systems is expensive. I give the cost a one out of ten. We pay an annual licensing fee.

Which other solutions did I evaluate?

We evaluated Oracle and HP but ultimately chose IBM due to our past positive experience with them. We have previously used IBM for a few applications and were satisfied with their performance. Since our storage software systems are also IBM, it made sense to opt for IBM servers and storage for better compatibility.

What other advice do I have?

I give the solution a nine out of ten.

We have more than 5,000 users with diverse job roles, such as branch tellers, operational personnel, software developers, business analysts, and data engineers.

There is always room for growth, and we aim to achieve higher performance in the next three to four years by increasing our data, transactions, and customer base. Our plan involves upgrading our systems and expanding usage accordingly.

I recommend the solution and it would serve an organization well.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Md Al-Amin - PeerSpot reviewer
Senior System Analyst at Thakral
MSP
Top 5Leaderboard
Robust, scalable, unmatched performance.
Pros and Cons
  • "Power VM gives us the flexibility to increase or decrease machine resources when required."
  • "No available price list is on the web. Due to this, the customer cannot compare pricing."

What is our primary use case?

We use the solution as a database server. The core banking database runs on IBM Power LAPR with terabytes of memory (20 TB of database size). Performance and availability is top-notch. With database clustering, we ensure the high availability of our database. Runtime resource allocation made life easy when required.

It can be used as an application server as well. With the application server's HA (IBM Power HA) clustering, we ensure the high availability of our application.

We also used IBM power for CBS application for banks and for IBM MQ for Messaging.

How has it helped my organization?

IBM Power system is the most reliable server in terms of RAS (Reliability, Availability, Sustainability). These features give us a boost of performance in our application which in terms runs our business. 

Performance, uptime, manageability, runtime resources allocation (Using Power VM), and longevity are other key features that ensure our business application runs smoothly.  

Also, Power VM gives us the flexibility to increase or decrease machine resources when required. this gives us the benefit of growing or shrinking in terms of scalability over time, ensuring ROI.

What is most valuable?

The most valuable features include:

  • RAS (Reliability, Availability, Sustainability)
  • Reliability (Reliable on performance, uptime, and  longevity)
  • Availability (Available for applications running on it)
  • Sustainability (Sustainable for backward compatibility of application growth and parts availability)
  • Accessibility (The server gives performance even if the CPU is 100%. No new user can connect, however, the existing user will not understand that the server CPU is 100% full)
  • Machine Performance, Uptime, manageability, and runtime resource allocation (Using Power VM) are highly beneficial.

What needs improvement?

Feature-wise, the power system is great, however, IBM should work on pricing. No available price list is on the web. Due to this, the customer cannot compare pricing and have a perception that IBM Power server price is high. Also customer wants to have a comparison with RICS server with INTEL server which never should be done we can not compare Mango with Apple. So in my opinion price transparency should be there, so people can understand. No new feature is not in my mind which may be add in IBM Power.

For how long have I used the solution?

I've used the solution for 13 years. I've used it from IBM Power 5 to IBM Power 10.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is great.

Which solution did I use previously and why did I switch?

We did not use a different solution. 

How was the initial setup?

The initial setup is complex for the machine setup potion. 

What about the implementation team?

We implemented the solution with the vendor. They were good.

What was our ROI?

We have witnessed an ROI of 130%.

What's my experience with pricing, setup cost, and licensing?

The setup cost, pricing, and licensing are high. That said, you will get your ROI if you are in a CAPEX model operation. If your operation runs on an OPEX model, this is not an ideal option.

Which other solutions did I evaluate?

We did not evaluate other options. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
IBM Power Systems
September 2025
Learn what your peers think about IBM Power Systems. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,349 professionals have used our research since 2012.
Asstt. Manager at OCM
Real User
A highly robust solution that needs to improve on its pricing model
Pros and Cons
  • "The best features of the solution are its robustness and service level."
  • "The solution is highly-priced."

What is our primary use case?

We are running two of our ERPs with IBM Power Systems.

What is most valuable?

The best features of the solution are its robustness and service level.

What needs improvement?

The solution is highly-priced. The first thing for me in terms of improvement is reducing the price.

For how long have I used the solution?

I have been using IBM Power Systems for ten years. I am a customer of the solution.

What do I think about the stability of the solution?

Breakdowns are there in the solution, but since their service level is high, such issues get taken care of within 24 to 48 hours maximum.

What do I think about the scalability of the solution?

In my company, we have around 250 or 300 end users.

How are customer service and support?

The support team of IBM is good. I rate the technical support a seven or eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also have experience with IBM iSeries.

How was the initial setup?

The initial setup is easy. There's nothing great in it. With the help of IBM, one can do the setup.

What's my experience with pricing, setup cost, and licensing?

The price of the solution depends upon the configuration part of it. Based on what configuration you want to go for it, there is a range like IBM Power Systems POWER9 and IBM Power Systems Power10. The price depends on what you want to have and what configuration you want for yourself, which varies.

What other advice do I have?

Without a doubt, I can say that IBM Power Systems are strong. They are also good at processing. However, we do not have actual experience with Intel servers since it is only used as an entry-level system.

The disadvantage of the solution is its price. Also, the database is paid. Regarding the subscription for the OS, there are different AMCs. Based on robustness, service level, and stability, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adalberto Giaretta - PeerSpot reviewer
Technology director at Infodive Representações e Serviços ltda
Real User
Great performance, excellent support, and very good reliability
Pros and Cons
  • "The performance and stability are great."
  • "The pricing is high."

What is our primary use case?

We use the solution for Oracle databases mostly. We are trying to bring in some new workloads, like Open Shift and Linux. 

How has it helped my organization?

It's been very reliable for Oracle databases. The performance has been very good. 

What is most valuable?

The reliability and availability are both excellent.

It offers very good security.

The performance and stability are great.

Technical support is helpful.

The solution can scale well. 

What needs improvement?

They simply need to promote or provide more support to open applications like .NET.

We'd like to see the solution support skill servers. 

The pricing is high.

For how long have I used the solution?

I've used the solution since 1990.

What do I think about the stability of the solution?

I'd rate the stability ten out of ten. There aren't bugs or glitches. It doesn't crash or freeze. It is very reliable and offers very good performance.

What do I think about the scalability of the solution?

I'd rate the scalability ten out of ten. 

We do have plans to increase usage in the future. 

How are customer service and support?

Technical support has been excellent so far.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was very easy to set up. It's not a complex process. 

What was our ROI?

We have witnessed an ROI while using the solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a little high. Some models have a good price. However, many are expensive. We do have a lot of taxes in our company, and that adds to the cost.

I would rate the solution ten out of ten. 

What other advice do I have?

I'm using a variety of versions of the solution. I use Power nine, six, five, ten, et cetera.

I'd recommend the solution to others. The performance is great, and it offers excellent reliability. It is a very good platform. However, it is expensive. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Implementation and Technical Sales Manager at ROI Botswana
Real User
A solution with minimal downtime and quick recovery time in the event of a sudden or unexpected crash
Pros and Cons
  • "Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
  • "The number of times IBM refreshes its operating system appears to be very slow."

What is our primary use case?

Using IBM Power Systems, one of our latest resolutions was with POWER9. In our organization, we use IBM Power Systems S922 and S924. S924 is a basic database server with 5200 storage. So, that's the server acting as a database server. S922 is for IBM Spectrum Protect and backup. In the solution, an identical product means hardware production, and DR. HA is then implemented.

What needs improvement?

IBM's pricing and distribution policies differ from those of Dell, making it challenging for partners to adjust. IBM's approach to managing its partners and securing deals is looser than Dell's. As a result, IBM's partners find it challenging to navigate their policies. Although our company also has a partnership with Dell, there is a significant difference in how the two companies manage their respective partners. Nowadays, we are convinced that when we work on a particular opportunity or a deal, IBM pushes it away from us and presents it to a different partner.

The number of times IBM refreshes its operating system appears to be very slow. This case is true when compared to other tools like VMware, Red Hat, or any other Linux products. In general, the updates or the latest versions of other products are much faster than IBM Power Systems, creating an impression in the market that AIX will perish. Even though IBM might be spending time and money on the products, when it comes to the implementation part involving products from IBM or Oracle, they usually don't have a compatible version that works well with Power Linux. Also, compatible versions are mostly available in AIX. From 2017 to 2023, there has been no significant increase in the number of updates or versions from IBM.

For how long have I used the solution?

I have experience with IBM Power Systems for eleven to twelve years. My company has a partnership with IBM.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

Which solution did I use previously and why did I switch?

It was not me but one of my customers who used a different solution before choosing IBM Power Systems.

What's my experience with pricing, setup cost, and licensing?

Price-wise, I rate the solution a five out of ten. It's a costly solution that needs a lot of effort to convince the customer to choose it.

Which other solutions did I evaluate?

Our company did compare Intel with IBM during our internal evaluation process.

What other advice do I have?

Speaking about the stability of the solution's system once we configure it, if the system goes down, then it takes time for us to bring it back to normalcy is minimal compared to any other enterprise product we've seen in the market. Also, the features in the solution work well. The number of crashes we experience with IBM is minimal. We anticipate that the rest of the features in the solution will work in the background.

Owing to IBM's pricing and lack of support for their partners, particularly their weak partner support policies, we often encounter difficulties, especially when dealing with larger customers. When navigating through their policies, it can feel like we hit a brick wall. Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Atif Najam - PeerSpot reviewer
Chief Information Officer and Program Lead at Gatron Industries Ltd
Real User
Top 5Leaderboard
Reliable, resilient, and high-performing
Pros and Cons
  • "IBM Power Systems' best features are its reliability, resilience, and performance per rack unit."
  • "One of the main challenges with IBM Power Systems is the functionality of live partnership mobility."

What is our primary use case?

Most of our landscape is on IBM Power Systems.

What is most valuable?

IBM Power Systems' best features are its reliability, resilience, and performance per rack unit. IBM Power Systems gives a 75% reduction compared to Intel.

What needs improvement?

One of the main challenges with IBM Power Systems is the functionality of live partnership mobility. When you're running an L4 on one physical machine, and you want to migrate to another physical machine running live, it's very cost-intensive. In addition, IBM Power Systems is less user-friendly than competitors like VMware or Hyper-V. With IBM Power, you have to go to a command line and configure things one by one. In the next release, I would like IBM Power Systems to include a visual operational management console where I can manage all my IBM Power machines end-to-end. I would also like to see hyperconverged systems with their own storage.

For how long have I used the solution?

I've been using IBM Power Systems for a year and a half.

What do I think about the stability of the solution?

IBM Power is pretty stable - I would rate its stability at 4.5 out of 5.

What do I think about the scalability of the solution?

IBM Power is scalable - the amount of memory and number of CPU codes that one system can host is twice that of an Intel machine.

How are customer service and support?

IBM takes its support very seriously - whenever you contact them for support, the people who onboard will know how to resolve the issue smoothly. Also, because IBM owns all the hardware in its machines, they don't refer you anywhere else, they take care of everything themselves.

How would you rate customer service and support?

Positive

How was the initial setup?

IBM Power is a bit complicated to set up compared to Intel-based hypervisors. 

What's my experience with pricing, setup cost, and licensing?

Everything that is available on the cloud version is available on-prem as well. IBM Power is more expensive than other rack-mount servers, and you have to have a license for everything, including cores and memory.

What other advice do I have?

I would give IBM Power a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
David_Wood - PeerSpot reviewer
David_WoodSenior Project Manager at CFMEU
User

In the next release, I would like IBM Power Systems to include a visual operational management console where I can manage all my IBM Power machines end-to-end. - IBM have provided Navigator for i worth checking out. 

Deputy director at Central Bank of Nigeria
Real User
Great uptime feature and scalable with very high availability
Pros and Cons
  • "The uptime feature is great."
  • "The solution is quite expensive."

What is our primary use case?

We use it to run our current infrastructure and its core and resource planning applications.

What is most valuable?

The uptime feature is great, and their availability is very high. Since we have been using it, we have not experienced any downtime.

For how long have I used the solution?

We have been using this solution for more than ten years and are using the Power8 version. It is deployed on-premises.

What do I think about the stability of the solution?

It is stable, and it has 100% uptime.

What do I think about the scalability of the solution?

It is scalable, and we have a process on demand. Whenever we need additional resources, we pay for the activation. We have close to 10,000 users, and we do not have any plans to increase our users.

How are customer service and support?

The technical support is a direct line, and they are responsive.

Which solution did I use previously and why did I switch?

We found IBM to be more robust and able to meet our use cases.

How was the initial setup?

The initial setup took us time because we migrated from a legacy to a power system. The migration took us about one week. The OEM IBM provided the consultant that did the installation.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive, and deploying it was also expensive. The pricing could be lower.

What other advice do I have?

I rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senghak Ky - PeerSpot reviewer
Head Of Information Security at Sathana Bank
Real User
Has good performance and is stable and scalable
Pros and Cons
  • "We've been using it for a long time, and it's stable."
  • "I think the cost should be cheaper."

What is our primary use case?

We use it to run our important systems and applications.

What is most valuable?

I think the performance is good.

What needs improvement?

I think the cost should be cheaper.

For how long have I used the solution?

I've been using this solution for more than five years.

What do I think about the stability of the solution?

We've been using it for a long time, and it's stable.

What do I think about the scalability of the solution?

It is scalable. We have about 1000 users.

What's my experience with pricing, setup cost, and licensing?

There is a yearly licensing cost, and it's an expensive solution.

What other advice do I have?

I recommend IBM Power Systems to those who are interested in having the hardware. I would rate it at eight on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: September 2025
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Buyer's Guide
Download our free IBM Power Systems Report and get advice and tips from experienced pros sharing their opinions.