Application Development Team Lead at ProvidusBank
Real User
Top 20
Valuable message queue feature, scalable and stable
Pros and Cons
  • "The message queue feature is very valuable."
  • "The product could be improved by including more resources on SQL."

What is our primary use case?

The solution is deployed on-premises.

What is most valuable?

The message queue feature is very valuable.

What needs improvement?

The product could be improved by including more resources on SQL and improving the simplicity of the resources available. Additionally, the price can be reduced.

For how long have I used the solution?

We have been using this solution for approximately four years and are currently using the first version.

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What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and there are currently many people using the solution in our organization. We have plans to increase the usage of the feature.

What's my experience with pricing, setup cost, and licensing?

It is quite expensive and can be lowered.

What other advice do I have?

I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head Of IT Development at a financial services firm with 501-1,000 employees
Real User
Allows for omni-channel integration, but the setup is complex, technical support is subpar and there is a need for greater resources
Pros and Cons
  • "The solution addresses all of our middleware needs in respect of transformation, parsing, security and stability; everything really."
  • "The solution is complex and there is a need for more resources and greatly improved quality."

What is our primary use case?

We use IBM Integration Bus as a bank middleware solution. 

How has it helped my organization?

The solution does omnichannel integration with the core banking and other systems, including core banking, ETC, and click systems. It does so for a host of systems. 

What is most valuable?

The solution addresses all of our middleware needs in respect of transformation, parsing, security and stability; everything really. 

What needs improvement?

IBM Integration Bus could have better REST API, which could be more powerful,  and this accounts for why we are looking for alternative solutions concerning this and open banking. 

The initial setup was complex. 

Technical support is below what I would consider to be very good. It's good, but not too much or very much so.

The solution is complex and there is a need for more resources and greatly improved quality. 

What do I think about the stability of the solution?

The solution addresses our stability needs. 

What do I think about the scalability of the solution?

Thus far, we have been making maximum use of the solution. 

How are customer service and support?

Technical support is below what I would consider to be very good. It's good, but not too much or very much so.

Which solution did I use previously and why did I switch?

We previously used a local solution and replaced this with a new enterprise solution. 

How was the initial setup?

The initial setup was complex. 

Including preparation time, addressing the environment and building the POC, deployment took around one month. We are talking about active, on-premises deployment. 

What about the implementation team?

There are nearly five people required for deployment and maintenance. 

What was our ROI?

Management would be in a position to address whether we have seen a return on our investment. This said, we have witnessed some returns on our business so far. 

What's my experience with pricing, setup cost, and licensing?

I prefer not to address the licensing costs, or any other for that matter, as this is confidential. 

Which other solutions did I evaluate?

We did evaluate other products before going with IBM Integration Bus. 

What other advice do I have?

We are customers of the vendor.

From a development perspective, there are nearly 40 people using this solution in our organization, although we have thousands of customers who do so indirectly. 

The solution probably covers more than 95 percent of the integration requirements. 

I rate IBM Integration Bus as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Middleware Specialist at a financial services firm with 1,001-5,000 employees
Real User
Provides good performance, stability and great security
Pros and Cons
  • "The solution offers good performance and is stable."
  • "The memory footprint should be minimized."

What is our primary use case?

Our prime use case of Integration Bus is for message enrichment and message transformations. 

What is most valuable?

The solution offers good performance and it's stable. The message enrichment and message transformations are great features and the solution also has great security.

What needs improvement?

There are a few issues; the memory footprint needs to be improved. Memory replacements for on-prem should be minimized. Nowadays, if an application takes 4GB of RAM, that should be the minimum. Having this solution on-prem, is taking more memory and that memory footprint should be minimized.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution can be scaled horizontally and vertically.

How was the initial setup?

The initial setup is straightforward and took a maximum of two hours. Our technical team had eight people dealing with the end-to-end deployment. 

What other advice do I have?

I recommend this solution, it's an industry standard product.

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Services & Cloud Architect at a tech services company with 201-500 employees
MSP
Extremely stable solution for communication between systems
Pros and Cons
  • "I consider the solution to be one of the most stable in the market."
  • "We have come across many customer complaints about the excessive time it takes for IBM to provide customer and technical support."
  • "I don't mind the pricing."

What is our primary use case?

We are, of course, using the latest version. 

We use the solution for bridging the gap between different legacy systems. Re-usability is another function of the solution. So too, we use it to limit the challenges faced between different systems that are unable to communicate at the same speed and rate, or that need to talk among different systems, to utilize a channel which is bigger and better, to make use of the back-end or in respect of some other point-to-point integration need. As such, our uses for the solution vary depending on the customer. An example would be that which relates to a banking industry, for which there would be a core banking system, the need for card systems, ATM transactions, et cetera. Middleware plays a key role in the usability of these services. The goal is to avoid point-to-point integration between the channels and the back-end systems making use of the solution.

What needs improvement?

We have come across many customer complaints about the excessive time it takes for IBM to provide customer and technical support. 

For how long have I used the solution?

Our organization has been using IBM Integration Bus in various branches, spanning a host of  locations, since before I joined 14 years ago. It has been doing so for the past 15 to 20 years. 

What do I think about the stability of the solution?


I consider the solution to be one of the most stable in the market, in comparison with others such as Oracle and this assessment I maintain on an ongoing basis. I have received much feedback from customers about the solution's stability. 

What do I think about the scalability of the solution?

The solution is scalable, but we have yet to receive the full review and feedback. This is because we have been informed that the latest systems have only recently been produced. So, I cannot give you complete feedback about the scalability of the solution at the moment. The latest deployment is on a container platform.

How are customer service and technical support?

We have received many complaints from customers that the customer and technical support should be faster. 

How was the initial setup?

I believe the initial setup was easy, but this is a question best taken up with the technical team. 

What's my experience with pricing, setup cost, and licensing?

I use the traditional licensing model, which I believe to not be on a monthly basis, as the solution is not cloud-based. 

I don't mind the pricing.

Which other solutions did I evaluate?



What other advice do I have?

90 percent of days the solution is on the client enrollment. We are hoping to encounter good business cases, involving integration planning, as the trend is for people to gradually transition to the cloud, the government initiative being that involving Azure. 

As we are a service provider, I cannot give you exact figures about the number of users in our organization who are making use of the solution. As mentioned, this depends on the customer, with each one involving its own user type. 

I would, of course, recommend this solution to others.

I rate IBM Integration Bus as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Application Development Team Lead at ProvidusBank
Real User
Top 20
Easy to learn, use, and integrate, and the technical support is good
Pros and Cons
  • "The biggest advantage of this solution is that it is very easy to learn, and very easy to build applications."
  • "One drawback that I have found is that there are issues with using the Java connector."

What is our primary use case?

We are a financial institution and we are using this solution for the APIs that we provide.

What is most valuable?

The biggest advantage of this solution is that it is very easy to learn, and very easy to build applications. The learning curve is not steep and it is something that you can pick up within about two weeks.

There are a lot of inbuilt interfaces like ISO and SAP. Having all of these interfaces already built makes integration very easy and straightforward.

What needs improvement?

One drawback that I have found is that there are issues with using the Java connector. I was running out of heap space.

For how long have I used the solution?

I have been working with IBM Integration Bus for three years.

What do I think about the stability of the solution?

The stability is fantastic.

What do I think about the scalability of the solution?

With respect to scalability, IBM Integration Bus is very good.

How are customer service and technical support?

I have been in contact with technical support and I found that they were very good.

Which solution did I use previously and why did I switch?

I have not really used any other ESB solutions.

How was the initial setup?

I was not part of the original deployment.

Which other solutions did I evaluate?

I like to view comparisons to see what people have to say about similar products because I have just recently changed jobs and my new company is trying to purchase an ESB. Although I fully recommend IBM Integration Bus, I think it is important to look and see if other solutions may be better.

What other advice do I have?

Generally speaking, this is a very good product. It is easy to learn and use, and it is robust as well.

I would rate this solution a nine out of ten

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CIO at a computer software company with 201-500 employees
Real User
Highly stable, flexible, and exceptionally scalable
Pros and Cons
  • "One of the most valuable features is App Connect Enterprise makes it possible to deploy it in the OpenShift cluster, which is very good. Overall the solution is very flexible."
  • "I would rate the support from IBM Integration Bus a seven out of ten. They are very helpful but sometimes it takes too long for them to respond."

What is our primary use case?

We are a software development company and we use IBM Integration Bus for integrating different internal systems for the customer side and to integrate the internal systems with external systems for different kinds of flows.

How has it helped my organization?

There are three elements that make IBM Integration Bus very important for our organization's payroll systems which are the solution's high scalability, performance, and reliability.

What is most valuable?

The current version of IBM Integration Bus, now called App Connect Enterprise, provides operators for deployment in the OpenShift cluster, which makes deployment much easier and significantly increases the scalability and reliability of the integration solutions.

For how long have I used the solution?

I have been using IBM Integration Bus for approximately two years.

What do I think about the stability of the solution?

IBM Integration Bus is very reliable and stable. If the right configuration is done, in operation everything is runs very well. If you have not configured everything well then you most likely will have some stability or performance issues.

What do I think about the scalability of the solution?

IBM Integration Bus is scalable. If you are using OpenShift then the solution's scalability becomes even better.

We have approximately 12 people who have the experience to use this solution.

How are customer service and support?

I would rate the support from IBM Integration Bus a seven out of ten. They are very helpful but sometimes it takes too long for them to respond.

How was the initial setup?

The implementation of the solution at the beginning phase can be complicated. The time it takes for the implementation depends on the environment a lot of other factors.

The development toolkit that is provided is very good. It helps to configure all the message flows and data transformation. They also provide Extended SQL language (ESQL) for different types of data transformation.

What about the implementation team?

The solution does not require much maintenance.

What's my experience with pricing, setup cost, and licensing?

IBM provides a quite complicated licensing model.

Which other solutions did I evaluate?

We have evaluated other solutions and we have found that IBM solutions to be highly stable and scalable.

What other advice do I have?

I would recommend this solution to others.

I rate IBM Integration Bus an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user904239 - PeerSpot reviewer
Offshore Delivery Head (US) at a tech services company with 1,001-5,000 employees
Real User
One of the most stable products which I have seen in the market
Pros and Cons
  • "It is one of the most stable products which I have seen in the market."
  • "IBM does not support orchestration, which is how they designed it, and other BPM tools in the market support orchestration. If they merged the BPM capability into this product, then it would be a better solution."

What is our primary use case?

Our primary use case is a content-based tool for system messaging. IIB comes with IBM MQ as its messaging backbone. With respect to our requirements, IIB fits well, and it does its job.

How has it helped my organization?

It has improved our company a lot. We have added a lot of adapters. The microservice has provided an advantage for us, so we have a lot of adapters with REST Node.js, which have been added.

IBM used to provide multiple adapters. For example, we also have an adaptor for MQTT (Message Queuing Telemetry Transport). 

What is most valuable?

With respect to our enterprise and SOA compliance (this product fits within the SOA compliance category), we want to talk about microsolution architecture, as enterprises generally enable SOA first before going to microsolutions. It will have to have a long-term approach on the SOA category, as IIB fits with a lot of other IBM products, like the WSRR, IBM DataPower, and MQ. It has a lot of advantages when we are using it or enforcing SOA as an architecture for our enterprises.

What needs improvement?

IBM does not support orchestration, which is how they designed it, and other BPM tools in the market support orchestration. IIB wasn't designed for short and small transitions which are preferred to be stateless. If they merged the BPM capability into this product, then it would be a better solution.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is one of the most stable products which I have seen in the market. 

What do I think about the scalability of the solution?

It scalability is seamless. There should not be any issues as long as we integrate fully with our use cases and restrict scenarios that we have tested on different operating systems. We have tested for the high availability and OTS availability. It has worked well so far.

How is customer service and technical support?

Under certain situations, when what we were expecting is not right, then we contact support, and technical support from IBM is really good. However, IBM support is mostly for the small time stuff, like product releases. In a few years, they will end up the support unless we pay them. The difference is in the cost. Support costs are high compared to their competition. Otherwise, the support is good.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

We also evaluated Oracle.

What other advice do I have?

I would rate this solution a nine out of 10, because of: 

  1. The community. 
  2. They provide freeware.
  3. The support that IBM provides. 
  4. It fits its purpose.

IIB is one of the top-rated solution in this category. If looking for a tool which is SOA compliance, you can blindly go for this particular tool. 

The most important criteria when selecting a vendor is support. We are looking for the 24/7 support in respect to that particular product. It should be compliant within our business requirements. Technology is evolving day-by-day and should have an additional features added-on as long as we are required to implement those features, e.g. product security. We are using different encrypted algorithms on encryption screens, and these functionalities are widely adopted by IBM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software Engineer at Eidiko
Real User
Useful multiple application integrations, good technical support, but stability could improve
Pros and Cons
  • "I have found IBM Integration Bus is very useful because it can integrate multiple backend applications."
  • "The solution could improve by having built-in implementation and secure monitoring without the need for API Connect."

What is our primary use case?

In general, we are using IBM Integration Bus for integration purposes only because we have multiple applications to integrate.

What is most valuable?

I have found IBM Integration Bus is very useful because it can integrate multiple backend applications.

What needs improvement?

The solution could improve by having built-in implementation and secure monitoring without the need for API Connect.

For how long have I used the solution?

I have been using IBM Integration Bus for approximately six years.

What do I think about the stability of the solution?

We have not had any issue with the stability of the solution. However, there are times when we have policies in place and after the installation, the data wizard does not work.

How are customer service and technical support?

The technical from IBM has been very good.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

IBM Integration Bus itself is prices fair but App-Connect is a bit expensive which we use in conjunction with it.

Which other solutions did I evaluate?

I have evaluated MuleSoft.

What other advice do I have?

I would recommend this solution to developers.

I rate IBM Integration Bus a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.