Try our new research platform with insights from 80,000+ expert users
Ismail Aboulezz - PeerSpot reviewer
Chief Executive Officer at LeaseWeb
Real User
Top 5Leaderboard
Aug 11, 2021
Straightforward to set up, easy to use, and offers good support services
Pros and Cons
  • "The product is a user-customized tool so that you can adjust it to your specific needs pretty well with little trouble."
  • "IIB is a good candidate to enable all heterogeneous systems to exchange data smoothly without any effort."
  • "The solution needs to simplify its documentation, such as the user and operation manuals, to make them even easier to understand."
  • "Kafka is much faster. The performance is much greater than IIB. IIB is not as fast as Kafka."

What is most valuable?

The IBM Integration Bus is a very strong, very easy-to-use product. 

We prefer it due to the fact that we can get support from IBM when we need to, as opposed to using open-source tools that do not have support.

Sometimes companies have systems from IBM, Oracle, HP, et cetera. IIB is a good candidate to enable all heterogeneous systems to exchange data smoothly without any effort.

The product is a user-customized tool so that you can adjust it to your specific needs pretty well with little trouble. 

The initial setup is easy.

What needs improvement?

While it is very user-friendly there is another open-source tool in the market you can use instead of it.

The integration could be better, especially when it comes to integrating with older systems or solutions. 

The solution needs to simplify its documentation, such as the user and operation manuals, to make them even easier to understand. 

For how long have I used the solution?

I've been working with IBM products for 30 years or so. This particular IBM solution, however, I've dealt with for the last four years. That said, I have a lot of IBM experience. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

Buyer's Guide
IBM Integration Bus
March 2026
Learn what your peers think about IBM Integration Bus. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The product is upgradable. There is the potential to scale. 

How are customer service and support?

In the Middle East, the customers are looking for a company that can take over anything and handles everything if there are issues. The support is very reliable and helpful. They are responsive and knowledgeable and we are very happy with their capabilities. 

Which solution did I use previously and why did I switch?

I'm also familiar with Apache Kafka. Kafka is much faster. The performance is much greater than IIB. IIB is not as fast as Kafka.

How was the initial setup?

For myself, the initial setup was very easy due to the fact that I have worked with IBM for many years and I'm quite comfortable with the brand.

That said, the IBM environment is fairly complicated. It is much easier than other options, even so, and technical support is quite helpful if users run into issues. 

What other advice do I have?

I am not a partner for IBM. That said, IBM has used me for consultation issues and training sources. I used to be a partner, maybe six years ago.

I'd rate the solution at an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1526973 - PeerSpot reviewer
Technical Lead at a computer software company with 1,001-5,000 employees
Real User
May 18, 2021
Lacks connectors for connecting with other technologies but is easily deployed
Pros and Cons
  • "The product is usually very easy to deploy."
  • "The product is usually very easy to deploy."
  • "Storage capacity of the product should be addressed."
  • "I would not say that IBM Integration Bus is not a good product, I would point out that it is limited to its own infrastructure."

What is our primary use case?

Although my organization is not a bank, it does have communication needs throughout its different departments. 

How has it helped my organization?

While maintenance and support of the solution, like that of Dell Boomi, are very expensive, in the long run, though, say... six months to a year, it will be worthwhile for running one's business. The expense stems from the communication needs which necessitate the support of many preferences.

What needs improvement?

An issue which should be addressed concerns the difficulty of the product connecting to SAP.  In contrast, Mule has developed many connectors so that it can interact with multiple points. This allows us to write our own Java programming for, say, better database connectivity.

As the databases have different versions, we have different connectors for opening them. 

With Mule Force, we will write our own connector.  

While we do have different types of storage capacity, including that of hardware, RAM and transactions per minute, this is an area that should be addressed. There needs to be more storage capacity for logins and database file storage. Transactions per minute is a point that will need to be hammered out by senior management in its SLA. 

How are customer service and technical support?

When it comes to the technical support of IBM Integration Bus, we are talking about a good product. As with Oracle and Microsoft, the problem with IBM revolves around maintenance, as well as integration. Owing to the expense, there will be insufficient resources. 

How was the initial setup?

The initial setup of IBM Integration Bus was not complex. 

The product is usually very easy to deploy.

The product was only integrated with IBM servers. 

What's my experience with pricing, setup cost, and licensing?

As mentioned, the maintenance and support are very expensive. 

What other advice do I have?

Every bank has data available in the mainframe and there is a need to connect to this and extract it, which is where ELT loads come in.

While I would not say that IBM Integration Bus is not a good product, I would point out that it is limited to its own infrastructure. IBM Integration Bus lacks connectors for connecting with other technologies, even though it is not limited to its one cloud. These must be developed from other technologies, such as Azure. If I wish to interact with Azure in the cloud then I must develop a connector to do so. Moreover, IBM is large and we need to have smaller solutions. 

I would rate it a four out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
IBM Integration Bus
March 2026
Learn what your peers think about IBM Integration Bus. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
reviewer1392414 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 501-1,000 employees
Real User
Feb 21, 2021
Quality components, good service, and exceptionally stable
Pros and Cons
  • "Having the solution come from IBM you know you are receiving a product of quality in components and in the services, it is very good."
  • "Having the solution come from IBM you know you are receiving a product of quality in components and in the services, it is very good."
  • "We used a third-party vendor, who help us install the solution and it was not easy."
  • "The solution requires a license and is very expensive here in India."

What is our primary use case?

We are using the solution as an outer layer for all of our API calls we are making outside of our own devices. All APIs integrations are routing through the ESB only. We are using it for IIB server components and the DataPower, which is an API gateway. It is providing us with a security layer because all the outside calls do not have direct communication with our own server, this middle layer is called the ESB. 

How has it helped my organization?

The solution has helped my organization because any new integration coming to my backend system, we can easily implement it in a shorter time. This is because the middle layer takes care of all API language conversions or the code conversion, and also does the maintaining of the logs.

What is most valuable?

Having the solution come from IBM you know you are receiving a product of quality in components and in the services, it is very good.

What needs improvement?

I do not think there are any improvement areas because it depends on what exactly the use case for this ESB is. Some organizations are having a lot of integration and they will choose a regular ESB. While others will choose the security purpose route, making an extra layer. It depends from organization to organization, to determine how this solution can be improved from their specific use cases. Otherwise, I think that there are not any relevant improvement areas to give.

For how long have I used the solution?

I used the solution in my last company for a long while.

What do I think about the stability of the solution?

The solution came to the market a long while ago, it has had time to mature. It is really stable and large organizations can rely on it. Smaller companies could too but it is too expensive.

What do I think about the scalability of the solution?

It is a scalable solution. You can have any number of integration, it depends on the server and how much space you are providing to the IIB servers. We plan to have more than 50 wired integration by the end of the year.

How was the initial setup?

The installation is not easy. You need experts who know how to install this IIB. The common technician will not have the knowledge to do it. You will need assistance installing the solution even though on IBM's website you can download the complete user manual explaining how to install the IIB servers. 

What about the implementation team?

We used a third-party vendor, who help us install the solution and it was not easy. If you have most things in place at the site the whole installation process can take approximately three days. 

To do the complete deployment you will need at least one architecture that understands this IIB solution. It all depends on what kind of IP division architecture you have. Based on the project's scope, you then can define your team. There is no certain number of how many team members is required. It depends on your project, how large it is, and based on that you can decide how much manpower is required.

What's my experience with pricing, setup cost, and licensing?

The solution requires a license and is very expensive here in India. Large organizations will be able to afford it but smaller companies will have a difficult time paying for the solution at the current price.

What other advice do I have?

I am going to continue to use this solution, when you purchase this solution you have spent a lot of money, you have to continue to use it to make a return on investment.

I would recommend this solution if they have a large budget.

I rate IBM Integration Bus an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Operations Officer at a financial services firm with 10,001+ employees
Real User
Jan 13, 2021
A user-friendly solution that's easy to manage
Pros and Cons
  • "It's easy to develop things, and it's easy to handle."
  • "Yes IIB help us to shape up our organization in service oriented architecture."
  • "I think security should be more simplified."
  • "Documentation is not easy to understand."

What is our primary use case?

We are working on MQ, soap and rest based services. Some clients are accessing our services and vice versa.

How has it helped my organization?

Yes IIB help us to shape up our organization in service oriented architecture. Usability has increased and integration has become easier.

What is most valuable?

Multiple protocols support,  development environment is user friendly.

What needs improvement?

Documentation is not easy to understand.

There should be inclusion of more and more adapters that make this product more usable.

For how long have I used the solution?

I've been using IBM Integration Bus for four years.

What do I think about the stability of the solution?

IBM Integration Bus is a stable solution. As far as the technical side is concerned, we don't have an issue. 

What do I think about the scalability of the solution?

IBM Integration Bus is easy to scale.

How are customer service and technical support?

IBM technical support is fine, and we have a good relationship with them.

How was the initial setup?

The installation is very simple. I've been working with the Oracle platform as well, and the Oracle platform installation is quite difficult compared to IBM Integration Bus.

What about the implementation team?

We are working in the bank, and we implement everything internally ourselves. We are maintaining it, and we don't have to do too much. We have a separate team for maintenance. We have administrators as well on the operations side. They are looking after it.

What other advice do I have?

When I compare it to other products that are available in the marketplace, I rate it better than others because it's easy to develop things, and it's easy to handle. I also use Oracle, and I prefer IBM Integration Bus to Oracle.

On a scale from one to ten, I would give IBM Integration Bus an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1427925 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Real User
Nov 2, 2020
Suitable for any size company; content is easily infiltrated in the eclipse infrastructure
Pros and Cons
  • "Content is easily infiltrated in the eclipse infrastructure."
  • "IBM is offering with the Integration Bus a very robust and stable solution."
  • "The solution is too expensive for smaller companies."
  • "The solution itself is quite expensive for smaller companies because of a complex architecture setup if you just start."

What is our primary use case?

I'm responsible for Strategy and Architecture for an IT consulting company they are partners with IBM. 

What is most valuable?

I like that this solution is suitable for any size company. It's simple to use from a development perspective because the content is easily infiltrated in the eclipse infrastructure. It's also credible in all the application aspects and easy to integrate into the enterprise application landscape. Finally, there is also a good relationship with IBM itself that assists us in implementing. You can really use this architecture but you have to understand the technology itself. It means you can do everything with this technology on condition that implementation is carried out correctly but this is a general term and valid for all solutions on the market. IBM is offering with the Integration Bus a very robust and stable solution.

What needs improvement?

The solution itself is quite expensive for smaller companies because of a complex architecture setup if you just start. Easier and a more plug and playable solution which make an MVP easier in being able to show the value faster to the customer.

For how long have I used the solution?

I've been using this solution for about 10 years in different projects and for different customers.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

Scalability depends on the money that you have in your pockets. Technologically speaking, it's a scalable solution. 

How are customer service and technical support?

I get good support from the IBM technical people. It also depends on your philosophy, how you implement this. I have a lot of very experienced people, but also a good relationship with the laboratories, which is also sometimes necessary when you're doing something new and a highly sophisticated implementation is required. You need to have a support team for the product development. 

How was the initial setup?

The initial setup is straightforward, it's a simple solution. 

What's my experience with pricing, setup cost, and licensing?

Evaluate and define a clear architecture, and set up a governance framework that includes a competence center that will take care of the usage, the licenses which will be needed, and do guarantee the reuse of interfaces and components.

What other advice do I have?

I always suggest carrying out a proof of concept each time. People who are able to set this up and also monitor it, will discover how easy it is to customize and to integrate the architecture. The POC creates familiarity and also an understanding of the skill set required. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer932685 - PeerSpot reviewer
VP at a computer software company with 201-500 employees
Real User
Oct 30, 2020
Has a stable interface but the cost is high
Pros and Cons
  • "The interface is quite stable."
  • "The interface is quite stable."
  • "Licensing is too high. It is quite expensive."
  • "Licensing is too high. It is quite expensive."

What is most valuable?

The interface is quite stable.

What needs improvement?

Licensing is too high. It is quite expensive. We don't have a lot of clients who apply for it because they cannot justify the price. They know it's a good product but it just is too expensive for them. So we have to send them to products that are cheaper. 

What do I think about the scalability of the solution?

It's scalable. We don't have that concern for IBM products.

Expanding the product would depend on our client's needs. We don't have any restrictions. 

How was the initial setup?

Our installation is quite fast, but the process or the competition of user testing is what takes a longer time. Normally the user has to do a Tableau test, so it's not just the deployment. After the installation, they have to spend time to test.

What other advice do I have?

I would rate IBM Integration Bus a seven out of ten.

We are looking forward to the pricing packaging because we do like the product, but we are don't go for it because the price is too high and we not able to sell it to our customer.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1423473 - PeerSpot reviewer
Head of Information Systems Development Department at a financial services firm with 51-200 employees
Real User
Sep 29, 2020
Good monitoring features, but the support needs to be improved and the price should be lower
Pros and Cons
  • "What I like best are the monitoring features."
  • "What I like best are the monitoring features."
  • "Technical support is something that should be better."
  • "The technical support for this product is not very good."

What is our primary use case?

I am a developer and this is one of the products that I use in that capacity.

What is most valuable?

What I like best are the monitoring features.

What needs improvement?

Technical support is something that should be better.

Lowering the price would be an improvement.

The deployment should be easier.

For how long have I used the solution?

I have been working with IBM Integration Bus for approximately three years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

We have not needed to scale because we use multithreading in the flow.

How are customer service and technical support?

The technical support for this product is not very good. Sometimes, examples we get when we ask support for help do not work.

It also does not have a large community.

Which solution did I use previously and why did I switch?

We did not use a similar product before implementing IBM Integration Bus. In some instances, we have used microservice applications instead.

How was the initial setup?

The deployment is complex and you need to have an experienced administrator.

What's my experience with pricing, setup cost, and licensing?

The price of this product could be lower.

What other advice do I have?

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1402773 - PeerSpot reviewer
IBM Integration Bus Developer at a comms service provider with 10,001+ employees
Real User
Aug 24, 2020
Easy to learn, technical support is good, and there is a knowledgeable and helpful community
Pros and Cons
  • "The most valuable feature is that it is clear and easy to learn."
  • "In summary, I can recommend this product because it is easy and straightforward to learn and use."
  • "The interface could be more user-friendly."
  • "The interface could be more user-friendly."

What is our primary use case?

We use this product as an integration point between systems. We use it for logging and transformation of data between backend and frontend.

Our use case involves the communications industry.

What is most valuable?

The most valuable feature is that it is clear and easy to learn.

There is a community available where I can find a solution if I am facing a problem.

What needs improvement?

The interface could be more user-friendly.

For how long have I used the solution?

I have been using IBM Integration Bus for about one year.

What do I think about the stability of the solution?

IBM Integration Bus is stable, although it depends on the efficiency of our code, the network stability, and the infrastructure. It will be stable if all of the applications are running efficiently.

How are customer service and technical support?

We have a support agreement that is included with our license and whenever we have a problem, we contact them. In my experience, they provide good support. They also provide good material and documents.

Which solution did I use previously and why did I switch?

I have not used another similar solution by another vendor, although I have been part of projects where other systems had been implemented.

How was the initial setup?

The initial setup is straightforward, especially with Java and EasyCODE.

We make use of tools like bash scripting when we deploy files. When we deploy a single file, it takes about five minutes.

What other advice do I have?

In summary, I can recommend this product because it is easy and straightforward to learn and use. It is also stable and has a good market share. All of the features that I have needed already exist.

If a developer would like to shift and try becoming an integration developer, then this is a good product to work with.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.