Typically, when engaging in application integration, especially when receiving data through an integration gateway, the common practice involves routing or transforming the message. This process aims to enrich the data before forwarding it to other downstream systems, and we utilize IBM Integration Bus for it.
Technical Lead at a tech vendor with 10,001+ employees
Reliable and feature-rich solution for seamless enterprise application integration with user-friendly graphical development environment, extensive connectivity options, and robust scalability
Pros and Cons
- "It can be implemented as an enterprise service bus to seamlessly connect all applications within your enterprise."
- "It would be beneficial for it to function more as an iPaaS, with the runtime available in the cloud, potentially on platforms like AWS, Azure, or Google Cloud."
What is our primary use case?
How has it helped my organization?
It offers easy adaptability, allowing for seamless modifications. With versatile nodes, it facilitates effortless connections with other integration components. The platform supports diverse functionalities such as making web service calls, conducting file transfers, and interacting with databases. Additionally, it accommodates synchronous communication, addressing a variety of technical implementation needs. It effectively replaces the effort involved in such coding tasks.
What is most valuable?
It can be implemented as an enterprise service bus to seamlessly connect all applications within your enterprise. This tool serves as a bridge, ensuring a smooth flow of data across all applications, regardless of their formats or communication protocols. By leveraging its features, you can efficiently manage and facilitate communication between various applications in your enterprise ecosystem.
What needs improvement?
It would be beneficial for it to function more as an iPaaS, with the runtime available in the cloud, potentially on platforms like AWS, Azure, or Google Cloud. This approach enables broader accessibility, allowing more users to leverage the service.
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For how long have I used the solution?
I have been using it for more than nine years.
What do I think about the stability of the solution?
It exhibits high stability, consistently performing well in the majority of environments. Any disruptions typically arise only when there are issues with the underlying infrastructure supporting the Integration Bus.
What do I think about the scalability of the solution?
While I can't provide specific user numbers, we have numerous clients across the globe who rely on IBM Integration Bus to meet their business needs. If you aim to enhance the scalability of your integration application developed in IBM Integration Bus, there are specific options and features you can utilize. This enables you to scale up your applications effectively, allowing them to handle a higher volume of requests from various sources.
How are customer service and support?
I am confident that we would receive a prompt response from IBM whenever we encounter any technical issues or require technical support.
How was the initial setup?
The initial setup was relatively straightforward and not overly challenging. Establishing the required environment to run the IBM Integration Bus was a simple process. All that was needed was some server space to install and bring up the runtime environment.
What about the implementation team?
A common practice is the implementation of CI, CD, and DevOps tools. These tools automate the deployment process seamlessly. Whenever code changes are made and pushed, the configured DevOps tools take over, ensuring an automated deployment without the need for manual intervention. This streamlined approach enhances efficiency and minimizes manual efforts during the deployment phase. Maintenance for IBM Integration Bus is well-established. As part of routine maintenance, regular fixes are provided for the product, contributing to the overall stability. Daily monitoring of IBM Integration Bus objects is a crucial aspect of maintenance. We maintain a dedicated team that monitors these objects 24/7, both on-site and offshore. This continuous vigilance ensures that any potential issues are promptly identified and addressed, minimizing any impact on business operations.
What other advice do I have?
I find it to be a highly regarded solution. If you are considering the implementation of an Enterprise Service Bus, this product emerges as a robust and effective solution for your business needs. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Architect and Advisor at Synechron
Has efficient technical support services, but the connectors need to compatible with specific domains
Pros and Cons
- "The product helps efficiently work with different connectors from different back-end systems."
- "They should add connectors to banking applications and other specific industries."
What is our primary use case?
We use IBM Integration Bus within a finance domain.
What is most valuable?
The product helps efficiently work with different connectors from different back-end systems.
What needs improvement?
IBM Integration Bus needs to be more compatible with stable connectors for specific domains. For instance, it has two protocols: ISO 8583, a legacy protocol, and ISO 2022, which works on XML for the finance sector. Similarly, they should add connectors to banking applications and other specific industries.
For how long have I used the solution?
We have been using IBM Integration Bus for ten years.
What do I think about the stability of the solution?
Being in the market for quite some years, IBM is a very stable and mature product. I rate its stability a seven out of ten.
How are customer service and support?
The technical support services are good.
How was the initial setup?
Primarily, our customers have the product deployed on-premises to follow protocols. Some customers deploy on private clouds as well. The product’s installation and configuration process is straightforward. It takes six months to two years, depending on the complexity of specific requirements.
What other advice do I have?
I rate IBM Integration Bus a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
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IBM Integration Bus Developer at Telecom Egypt
Great stability, stream lined convergence of other products, and works well with critical projects, but the performance needs to be enhanced
Pros and Cons
- "The most valuable thing is the loose coupling and making the change in only one stack of the ESB layer or the middleware layer."
- "The most valuable thing is the loose coupling and making the change in only one stack of the ESB layer or the middleware layer, which helps in big projects and when we have multiple channels calling back at the same time."
- "The performance needs to be enhanced when working with the Toolkit."
- "The Toolkit itself is based on Eclipse and Java, and it does not respond sometimes."
What is our primary use case?
It is used for the banking domain and telco. We use it for integration between vendors from core banking and the other channels, for example, buyers, CRM and codes.
What is most valuable?
The most valuable thing is the loose coupling and making the change in only one stack of the ESB layer or the middleware layer. This helps in big projects and when we have multiple channels calling back at the same time.
What needs improvement?
The Toolkit itself is based on Eclipse and Java, and it does not respond sometimes. When we are working on the Toolkit using or working on our PCs or remote desktop the program has issues with performance. The performance needs to be enhanced. More labs for developers who want to learn about this technology for trial. They may provide a trial version of App Connect or Toolkit to try it for themselves.
For how long have I used the solution?
I have been using IBM Integration Bus for the past five years.
What do I think about the stability of the solution?
It is very stable and used by very large companies and banking in EMEA, or in Egypt and the Middle East. It is used in very stable projects and critical ones that have payment transactions, like wallets or through transactions, and internet banking.
What do I think about the scalability of the solution?
It is very scalable. We have twenty different developer and administrator teams working with it.
How are customer service and support?
If we have to fix an installation or other support needed, an administrator opens a ticket with IBM and they support it, especially if it is in the license agreement with them. But, I am a developer, not related to technical support. From the community side, I would rate technical support a seven out of ten because IBM documentation is available over the internet and on other websites.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward and takes about one minute to deploy
What's my experience with pricing, setup cost, and licensing?
We have the enterprise edition, and it is licensed yearly. I do not know what the cost is.
What other advice do I have?
They can converge other products, ESB, or SOAR architecture. I may recommend IBM as a solution tool for a business if they are looking for a stable environment. They will find support on the community forum. I would rate IBM Integration Bus a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Executive Officer at Responsiv
Offers secure and consistent data access with resilient communication management
Pros and Cons
- "It allows us to avoid the need for consumers to understand multiple API protocols and security arrangements, and in some circumstances can reduce the impact of systems being unavailable."
- "IBM ACE is very well engineered and very stable."
- "The next versions are moving toward container use. It would be a shame to make the product highly complex just to support one pattern of deployment. It is my hope that IBM continues to focus on practical functionality that is simple and cost-effective."
- "The next versions are moving toward container use. It would be a shame to make the product highly complex just to support one pattern of deployment."
What is our primary use case?
We use the solution for synchronizing data across the enterprise and opening data to extend its use by simplifying and making it consistent regardless of its source.
It's for installing a line of indirection between data source and consumer to reduce contention at the source, and to add security, audit, and combine data from multiple places.
With it, we are implementing GDPR rules on data use, compensating for systems being unavailable, and delivering low latency for website users.
I have designed solutions for payment processing, Service-Oriented Architectures, micro-service architectures, data sharing and synchronization, and point to point data sharing using this product across banking, retail, and many other industries.
How has it helped my organization?
Many projects absorb a great deal of time and budget to find data and understand how to access it. This product allows data to be found and cataloged, allowing multiple projects to create a full directory of data in the enterprise over time.
The introduction of a mediation component allows data to be combined from multiple sources and for those sources to change or expand without impacting the consumers. In some settings, the number of consumers can be significant (100+) making adapter patterns rather expensive to maintain.
Having a single (logical) place to go for information reduces the responsibilities of the consumer for navigation - in turn allowing systems to move, update, and be replaced with reduced risk and cost.
The cost reductions are significant but rely on proper architecture and design.
What is most valuable?
The solution's most valuable aspects include:
Data enrichment and consistent access. It reduces the need for programmers of consumer applications to understand where data is sourced, or how it is combined. It allows us to avoid the need for consumers to understand multiple API protocols and security arrangements, and in some circumstances can reduce the impact of systems being unavailable.
Data mediation and secure access. It reduces programmer error and hides the underlying systems, making it simpler to change them. It imposes a line of control between consumer and source, reducing the scope of testing needed for new consumers, and avoiding tests on consumers when the source changes.
High-performance data management for data in motion. The product supports clustering and can be tightly integrated into IBM MQ, making it a perfect platform for payment processing and high-performance data processing (50,000 tx/sec and above). For those that do not need the performance, this translates to cloud consumption savings.
Resilient communication management. The product can use transactional integrity to assure consistent data and non-loss communications (especially when combined with IBM MQ). This means that when processing large numbers of transactions no time is lost trying to discover what was lost.
What needs improvement?
The product has been well managed and continually improved throughout the time I have used it.
There is very little that can be improved. It already contains adapters for MS-Dynamics and other enterprise packages and supports many protocols and transmission structures.
The next versions are moving toward container use. It would be a shame to make the product highly complex just to support one pattern of deployment. It is my hope that IBM continues to focus on practical functionality that is simple and cost-effective.
For how long have I used the solution?
We've used the solution for 20 years - since it was previously named MQ System Integrator.
What do I think about the stability of the solution?
IBM ACE is very well engineered and very stable. We have several customers running old versions that have been 100% reliable for their operational lives.
If an installation does encounter a failure, for example power failure, the product is good at reporting useful messages, and in combination with IBM MQ to protect data running through the system. The product can be installed in a clustered configuration to remove single points of failure, and to scale to accommodate higher loads.
It's very stable.
What do I think about the scalability of the solution?
This solution is highly scalable and resilient. It's combined with MQ or load balancers for fault tolerance and highly parallel processing.
It's highly scalable.
How are customer service and support?
In my experience, support has always been very good for this product.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used databases to store and forward and C-programs to manipulate data. When this could no longer cope (sometime in the 1990s), I discovered IBM MQ and other messaging products, which are designed to do what we were building. The MQSI product of the time was simply magic and the latest incarnations (App Connect Enterprise) are far beyond anything that could be done with a database.
I have reviewed other technologies, including Microsoft, open-source, and others. It remains my opinion and experience that this product delivers quicker development and more reliable outcomes.
What about the implementation team?
A was working as part of the vendor team, as part of the implementation consulting organization.
What was our ROI?
Very much depends on the industry and project.
What's my experience with pricing, setup cost, and licensing?
Installation of the base product has been simplified over the last five years or so, and is now fairly straight forward.
You need an infrastructure design for the product deployment and an integration architecture and design documented and agreed to get the best from this software. It is relatively easy to program (Extended SQL, Java, and other options are available), however, it's important to think and take advice before you start.
The product is generally priced per processor core.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. I am the CEO of Responsiv Solutions (responsiv.co.uk), an IBM business partner. We choose to use this product because it does what it says on the package. Our services include integration architectures and design, as well as business automation.
Technical Lead at a tech services company with 1,001-5,000 employees
Helps in integrating different applications from different platforms and has all the required features
Pros and Cons
- "We can have multiple endpoints, and we can integrate different applications from different platforms. In a large-scale enterprise setup, it becomes so easy to establish communication between applications. You can connect an application to other applications, other legacy applications, and databases. You can also connect with those applications that are in the cloud. You can connect with other well-known applications, such as Salesforce, SAP, and Workday, by using IBM Integration Bus."
- "We can have multiple endpoints, and we can integrate different applications from different platforms; in a large-scale enterprise setup, it becomes so easy to establish communication between applications, connecting an application to other applications, legacy applications, databases, cloud applications, and well-known solutions such as Salesforce, SAP, and Workday by using IBM Integration Bus."
- "It provides all the features that are required for day-to-day work. So far, I haven't seen any major issues that impact our work. I have been told that IBM App Connect Enterprise, which is the next version of IIB, is really good. It is better than IIB, and it gives you more coverage in terms of application integration."
- "This reduction of two points doesn't mean that it is not as good as other products."
What is our primary use case?
We use IBM Integration Bus for application integration. For example, when application A needs to communicate with application B, if Application A is sending the message data in XML format but application B understands the data in JSON format, there needs to be a tool that helps to transform the message data and route the data from one endpoint to another. In such a use case, we use IBM Integration Bus.
I'm working on version 10.0.0.12 of IIB, but we will be migrating the project that I'm currently working on to IBM App Connect Enterprise. It will most probably happen in the summer of this year.
It is deployed on-premises. After the migration to IBM App Connect Enterprise, we're planning to migrate to the cloud from on-premises.
How has it helped my organization?
In our project, we are using IBM Integration Bus for doing the payments. We have developed some applications in IBM Integration Bus that help with payment transactions from one client to another.
What is most valuable?
We can have multiple endpoints, and we can integrate different applications from different platforms. In a large-scale enterprise setup, it becomes so easy to establish communication between applications. You can connect an application to other applications, other legacy applications, and databases. You can also connect with those applications that are in the cloud. You can connect with other well-known applications, such as Salesforce, SAP, and Workday, by using IBM Integration Bus.
What needs improvement?
It provides all the features that are required for day-to-day work. So far, I haven't seen any major issues that impact our work. I have been told that IBM App Connect Enterprise, which is the next version of IIB, is really good. It is better than IIB, and it gives you more coverage in terms of application integration.
For how long have I used the solution?
I have been working with this solution for seven years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
You can scale the product depending upon the flux of data into your application.
How are customer service and support?
It depends upon the issue we are working on. I would rate them a four out of five.
How was the initial setup?
Its initial setup was not that tough or challenging. We could easily do the setup without any challenges.
What about the implementation team?
Usually, we have the support team of a project. The support team takes care of such installations.
Its maintenance is easy. It doesn't take a lot of effort to maintain the product. The Infra team usually does some patching of the environment, but we haven't seen any outage of our application that impacts the business in real-time.
What other advice do I have?
It is a really good product to use if there are lots of applications that need to be integrated in your enterprise. It is a very good solution for enterprise application integration and exposing your product's features to the external client through APIs.
I have worked with other tools related to IIB, such as API Gateway and API configuration tools, in the past. They do provide a very good solution for your business if you are planning to expose your business assets by creating APIs. You can develop an API in IIB and configure it in API Connect. You can have that gateway on top of the solution. This is another feature you can leverage using IIB.
Based on my experience with this product, I would rate it an eight out of 10. This reduction of two points doesn't mean that it is not as good as other products.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior J2EE Developer at DataServe
Used internally to integrate isolated solutions and manage traffic overload
Pros and Cons
- "The Aspera feature for high-speed transfer is highly effective."
- "I believe there is room for improvement in the pricing structure to make it more accessible."
What is our primary use case?
We use IBM Integration Bus with IBM DataPower for IT integration. It’s the most used and essential component. For data security and governance, we use it with HiSphere. It’s also integrated with Outlook for handling video files.
What is most valuable?
The Aspera feature for high-speed transfer is highly effective. For DataPower, we use it to export our servers and integrate with government sectors. It's also used internally to integrate isolated solutions and manage traffic overload.
What needs improvement?
IBM Integration Bus is a reliable solution that helps us handle performance challenges effectively. However, I believe there is room for improvement in the pricing structure to make it more accessible. As far as IBM Integration Bus is considered for other organizations, it has strong performance capabilities and integration features.
For how long have I used the solution?
I have been using IBM Integration Bus for two years.
What do I think about the stability of the solution?
Integration Bus is quite stable, I would rate it at eight out of ten.
What do I think about the scalability of the solution?
In terms of scalability, it's a solid ten. IBM's technical support is good, I'd rate it at an eight.
How was the initial setup?
The installation was manageable, although it required specific skills in the Open-Sec environment. It took us about two weeks to install and configure everything, depending on the environment complexity and the number of servers. Currently, around thirteen technical users are working with IBM Integration Bus in our organization.
What other advice do I have?
Overall, I recommend IBM Integration Bus with a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Integration Developer at Systems Limited
A solution that is easy to use and implement
What is our primary use case?
Whenever we want to secure our data, we connect to IBM Integration Bus, and they use that for security.
What is most valuable?
One very good feature is the UI, and it's easy to understand how to implement the tool.
What needs improvement?
The configuration could be improved. If you build an option in the toolkit, such as a health configuration, we should load the command and configure it. We should then just run checks, and the configuration should be completed.
For how long have I used the solution?
I've been working with the solution for almost five years.
What do I think about the stability of the solution?
The solution is stable. I rate the solution's stability a five to six out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I rate the scalability a five to six out of ten.
How was the initial setup?
The initial setup is easy. If the customer requires any API on any server, it should take a maximum of five to six seconds to deploy.
What other advice do I have?
The solution is easy to understand, and it's a good tool for development and security. I rate IBM Integration Bus a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BDM/Chief Information Officer at Afcor PLC
A digital payment solution with Cloud Pak for Integration feature
Pros and Cons
- "The Cloud Pak for Integration is a useful feature."
- "The solution’s pricing could be improved."
What is our primary use case?
We use the solution for a digital payment system.
What is most valuable?
The Cloud Pak for Integration is a useful feature.
What needs improvement?
The solution’s pricing could be improved.
For how long have I used the solution?
I have been using IBM Integration Bus for five years. We are the solution provider.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The product is scalable. There are four customers using this solution.
How was the initial setup?
The initial setup is not complex, but you should have a good understanding of programming. Installation depends on the project. For some projects with a limited interface, it takes two to three months, but for a bigger and complex one, installation can take up to six months.
In banks, it is deployed on both Cloud and On-premise.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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I strongly agree.