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Younus Ahmed Khan - PeerSpot reviewer
Integration Developer at a computer software company with 1,001-5,000 employees
Real User
Sep 4, 2023
A solution that is easy to use and implement

What is our primary use case?

Whenever we want to secure our data, we connect to IBM Integration Bus, and they use that for security.

What is most valuable?

One very good feature is the UI, and it's easy to understand how to implement the tool.

What needs improvement?

The configuration could be improved. If you build an option in the toolkit, such as a health configuration, we should load the command and configure it. We should then just run checks, and the configuration should be completed.

For how long have I used the solution?

I've been working with the solution for almost five years.

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What do I think about the stability of the solution?

The solution is stable. I rate the solution's stability a five to six out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. I rate the scalability a five to six out of ten.

How was the initial setup?

The initial setup is easy. If the customer requires any API on any server, it should take a maximum of five to six seconds to deploy.

What other advice do I have?

The solution is easy to understand, and it's a good tool for development and security. I rate IBM Integration Bus a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Henok Tsegaye - PeerSpot reviewer
BDM/Chief Information Officer at a educational organization with 11-50 employees
Real User
Top 5Leaderboard
Sep 2, 2023
A digital payment solution with Cloud Pak for Integration feature
Pros and Cons
  • "The Cloud Pak for Integration is a useful feature."
  • "The solution’s pricing could be improved."

What is our primary use case?

We use the solution for a digital payment system.

What is most valuable?

The Cloud Pak for Integration is a useful feature.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using IBM Integration Bus for five years. We are the solution provider.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The product is scalable. There are four customers using this solution.

How was the initial setup?

The initial setup is not complex, but you should have a good understanding of programming. Installation depends on the project. For some projects with a limited interface, it takes two to three months, but for a bigger and complex one, installation can take up to six months.

In banks, it is deployed on both Cloud and On-premise.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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IBM Integration Bus
December 2025
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879,768 professionals have used our research since 2012.
Principal Architect and Advisor at a computer software company with 5,001-10,000 employees
Real User
Aug 25, 2023
Has efficient technical support services, but the connectors need to compatible with specific domains
Pros and Cons
  • "The product helps efficiently work with different connectors from different back-end systems."
  • "They should add connectors to banking applications and other specific industries."

What is our primary use case?

We use IBM Integration Bus within a finance domain.

What is most valuable?

The product helps efficiently work with different connectors from different back-end systems.

What needs improvement?

IBM Integration Bus needs to be more compatible with stable connectors for specific domains. For instance, it has two protocols: ISO 8583, a legacy protocol, and ISO 2022, which works on XML for the finance sector. Similarly, they should add connectors to banking applications and other specific industries.

For how long have I used the solution?

We have been using IBM Integration Bus for ten years.

What do I think about the stability of the solution?

Being in the market for quite some years, IBM is a very stable and mature product. I rate its stability a seven out of ten.

How are customer service and support?

The technical support services are good.

How was the initial setup?

Primarily, our customers have the product deployed on-premises to follow protocols. Some customers deploy on private clouds as well. The product’s installation and configuration process is straightforward. It takes six months to two years, depending on the complexity of specific requirements.

What other advice do I have?

I rate IBM Integration Bus a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
PeerSpot user
DhivakarSekar - PeerSpot reviewer
Enterprise Software Engineer at a tech services company with 10,001+ employees
Real User
Jul 19, 2022
Secure solution that we use for 600 applications
Pros and Cons
  • "The most valuable feature is the security."
  • "Sometimes migration takes too long."

What is our primary use case?

We use IBM Integration Bus for 600 applications that we're running.

What is most valuable?

The most valuable feature is the security.

What needs improvement?

Sometimes migration takes too long.

For how long have I used the solution?

I have been using this solution for nine years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's very scalable. When you deploy the solution, you have the option to create two different policies.

How are customer service and support?

We haven't needed to use technical support very much. We reached out to IBM about a problem we had with HashMap.

What about the implementation team?

I was the developer consultant.

What other advice do I have?

I would rate this solution 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1721373 - PeerSpot reviewer
Head Of IT Development at a financial services firm with 501-1,000 employees
Real User
Jan 10, 2022
Allows for omni-channel integration, but the setup is complex, technical support is subpar and there is a need for greater resources
Pros and Cons
  • "The solution addresses all of our middleware needs in respect of transformation, parsing, security and stability; everything really."
  • "The solution is complex and there is a need for more resources and greatly improved quality."

What is our primary use case?

We use IBM Integration Bus as a bank middleware solution. 

How has it helped my organization?

The solution does omnichannel integration with the core banking and other systems, including core banking, ETC, and click systems. It does so for a host of systems. 

What is most valuable?

The solution addresses all of our middleware needs in respect of transformation, parsing, security and stability; everything really. 

What needs improvement?

IBM Integration Bus could have better REST API, which could be more powerful,  and this accounts for why we are looking for alternative solutions concerning this and open banking. 

The initial setup was complex. 

Technical support is below what I would consider to be very good. It's good, but not too much or very much so.

The solution is complex and there is a need for more resources and greatly improved quality. 

What do I think about the stability of the solution?

The solution addresses our stability needs. 

What do I think about the scalability of the solution?

Thus far, we have been making maximum use of the solution. 

How are customer service and support?

Technical support is below what I would consider to be very good. It's good, but not too much or very much so.

Which solution did I use previously and why did I switch?

We previously used a local solution and replaced this with a new enterprise solution. 

How was the initial setup?

The initial setup was complex. 

Including preparation time, addressing the environment and building the POC, deployment took around one month. We are talking about active, on-premises deployment. 

What about the implementation team?

There are nearly five people required for deployment and maintenance. 

What was our ROI?

Management would be in a position to address whether we have seen a return on our investment. This said, we have witnessed some returns on our business so far. 

What's my experience with pricing, setup cost, and licensing?

I prefer not to address the licensing costs, or any other for that matter, as this is confidential. 

Which other solutions did I evaluate?

We did evaluate other products before going with IBM Integration Bus. 

What other advice do I have?

We are customers of the vendor.

From a development perspective, there are nearly 40 people using this solution in our organization, although we have thousands of customers who do so indirectly. 

The solution probably covers more than 95 percent of the integration requirements. 

I rate IBM Integration Bus as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Specialust at a tech services company with 201-500 employees
Real User
Nov 21, 2021
Has a lot of connectors, easy to install, and trusted by many of our clients
Pros and Cons
  • "I found all features valuable. There are a lot of connectors."
  • "Its documentation is currently lacking. We have different environments where we use our configuration services, but we are not able to find documentation about how to deploy the local code to the server and how to set it up on a server level. I would like more documents from IBM that explain which variables should be in your machine while building a project, and when you deploy the code into the server, what should be their values. There are some variable values. I could not find such documentation. While working on a project, I developed the code on a local machine, and while deploying the code to our test environment, I made a couple of mistakes. We had to change some values at the server level, but we couldn't find any documentation regarding this, which made the task difficult."

What is most valuable?

I found all features valuable. There are a lot of connectors. 

What needs improvement?

Its documentation is currently lacking. We have different environments where we use our configuration services, but we are not able to find documentation about how to deploy the local code to the server and how to set it up on a server level. I would like more documents from IBM that explain which variables should be in your machine while building a project, and when you deploy the code into the server, what should be their values. There are some variable values. I could not find such documentation. While working on a project, I developed the code on a local machine, and while deploying the code to our test environment, I made a couple of mistakes. We had to change some values at the server level, but we couldn't find any documentation regarding this, which made the task difficult.

Everyone is moving to the cloud. There is Bluemix from IBM. There should be more connectors that can connect with cloud systems.

For how long have I used the solution?

I have been working with this solution for seven years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. Our customers are in the medium range.

How are customer service and support?

I never interacted with IBM's technical support for IIB. I haven't raised any tickets so far.

Which solution did I use previously and why did I switch?

I also work with MuleSoft. Comparing IIB to MuleSoft, IIB is always used by big companies because it is a licensed solution, whereas MuleSoft is open source. So, small organizations use MuleSoft. Our clients in the USA, Canada, and Dubai preferred IIB over MuleSoft because they have more belief in IBM products, and they feel more secure and safe while using it.

How was the initial setup?

Its installation is easy.

What other advice do I have?

I would rate it an eight out of 10. It is a good product. A lot of new products have come into the market, such as Tibco, MuleSoft, but this product still exists, and clients do believe in this product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Avinash-Arepaka - PeerSpot reviewer
Technical Lead at a computer software company with 5,001-10,000 employees
Real User
May 15, 2021
A stable and easy-to-deploy solution that makes the communication between multiple and heterogeneous applications easy
Pros and Cons
  • "It makes the communication between multiple and heterogeneous applications so easy. We can bring together different messages and applications from different platforms and connect them through IBM Integration Bus."
  • "They need to come up with Integration Platform as a Service (iPaaS). It should also have a feature for integrating with those applications that are on the cloud."

What is our primary use case?

It is used to enable communication between applications. For example, when application A needs to interact with application B, IBM Integration Bus provides a kind of bridge that helps application A to communicate with application B in terms of messaging. Application A might be using a specific format, such as XML, which needs to be converted into the format understood by application B. IBM Integration Bus takes care of this transformation and routing of messages from application A to application B. I have seen IIB been used in the banking, payments, and finance domains.

What is most valuable?

It makes the communication between multiple and heterogeneous applications so easy. We can bring together different messages and applications from different platforms and connect them through IBM Integration Bus.

What needs improvement?

They need to come up with Integration Platform as a Service (iPaaS). It should also have a feature for integrating with those applications that are on the cloud.

For how long have I used the solution?

I have been using this solution for the past four years.

What do I think about the stability of the solution?

It is stable. There are plenty of projects that have been using this tool. My friends or my ex-colleagues who have moved to other organizations also find it good.

What do I think about the scalability of the solution?

I don't have an insight into the scalability as such, but based on the meetings related to the maintenance of the application, I did not come across any scalability-related issues.

How are customer service and technical support?

There were a couple of instances when my team approached them, and there was a good response from the IBM team. There were some delays, but that happened almost three to four years ago. Their support might have improved recently.

How was the initial setup?

It is quite straightforward. For our project, we do have different needs. We build artifacts that are ready to be deployed. These artifacts need to be placed in a specific folder or directory. They are then picked up and deployed in the servers. It is quite automated these days.

Its deployment is quick. It is a matter of seconds.

What other advice do I have?

I would recommend this solution. I would rate IBM Integration Bus an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1538316 - PeerSpot reviewer
Senior Software Engineer at a financial services firm with 5,001-10,000 employees
Real User
May 4, 2021
Excellent adapters, highly scalable, but needs modern debugging and tracing
Pros and Cons
  • "I have found the inbound and outbound adapter confirmations valuable."
  • "The tracing and debugging features are not up to date with more modern technology available."

What is our primary use case?

We use the solution for data integration. We have different kinds of information such as file feeds, messages, and inbound software that need to be confirmed and delivered to the platform of our clients as a message.

How has it helped my organization?

We have benefited by using this solution from the IAB, we have been able to use different delivery types.

What is most valuable?

I have found the inbound and outbound adapter confirmations valuable.

What needs improvement?

The tracing and debugging features are not up to date with more modern technology available.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

The scalability has been excellent.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We did the implementation through our in-house team and it took approximately one day to complete.

What's my experience with pricing, setup cost, and licensing?

The price of the license could be cheaper.

What other advice do I have?

I rate IBM Integration Bus a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.