IT Central Station is now PeerSpot: Here's why

IBM Engineering Workflow Management Room for Improvement

Manager, Digital Engineering at a manufacturing company with 10,001+ employees

Unfortunately, the solution is very heavily vendor dependent. It requires a strong partnership with IBM, and you rely on them for fixes or access to certain things. There are new fixes all the time and each new fix can bring in a new functionality. The development aspect is not well aligned. There's a requirement tool, a testing tool, a project management tool, a reporting tool. They are separate but all work on one platform although they don't function that way. It can take some time to figure out where the responsibility for a problem lies. They need one team rather than inefficient multiple teams. Another issue is that the solution is not yet supported on Docker.

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Nitin Kaushik - PeerSpot reviewer
Quality Assurance at Varroc Lighting System

A lot of room for improvement:

  • Report generation (.xls, .pdf) from filters.
  • "Contributor list" and "enumeration list" in plans and reporting.
  • Extending JavaScript support.
  • Team availability calendar on dashboard and plans.
  • Automatic subscription of users to dedicated types of work items, but not all of them.
  • Plan modifications from widgets to dashboards, if the option is displayed.
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Vice President Delivery - Enterprise Solutions and Infrastructure Services at a financial services firm with 10,001+ employees

One of the downfalls of this product is that we are not able to customize it for our specific requirements. I'm not sure whether that's an issue with the product or with the company's implementation. 

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