Try our new research platform with insights from 80,000+ expert users
CEO at DUKSCO SARL
Real User
Enables centralization of all administrative tasks
Pros and Cons
  • "The product enables the centralization of all administrative tasks."
  • "Technical support was time consuming and unsatisfactory. The initial product setup was complex, lasing around three weeks to a month."

What is our primary use case?

We are primarily using this product to build a private cloud infrastructure.

How has it helped my organization?

While it is difficult for me to state how the product has improved my organization without making use of a comparative frame of reference, I can state that it has enabled us to centralize all administrative tasks. 

What is most valuable?

What I find most valuable about this product are the number of interface combinations made possible with a single computer node. Secondly, I would rate the ease of configuration.

What needs improvement?

As concerns room for improvement, the number of levers in the system should be addressed. Technical solutions should be made easier. The advice I would give is that HPE Synergy increase the availability of the deployment. 

Buyer's Guide
HPE Synergy
September 2025
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.

For how long have I used the solution?

We have been using the product for one year.

What do I think about the stability of the solution?

I have not been using high speed for long enough to give an adequate rating of the product's stability. 

What do I think about the scalability of the solution?

I consider this product extremely scalable. A single view allows for tremendous management capabilities. 

How are customer service and support?

I have had to make use of technical support for one or two problems concerning product deployment. I had to instruct them to use their headphones. Only at this point did they give me results and they were not good. I had to request to be escalated and this was time consuming. The last issue for which I had to turn to technical support involved the apparent loss of a compute node on one of the computers. 

Which solution did I use previously and why did I switch?

Previously, we used an IBM Blade Server and, subsequently, the IBM system. 

How was the initial setup?

The initial setup was complex and this can take around three weeks to a month. 

What about the implementation team?

I do integration on behalf of the customer. 

What's my experience with pricing, setup cost, and licensing?

I cannot properly advise on setup, pricing or licensing costs. 

Which other solutions did I evaluate?

We did not evaluate other options before settling on HPE Synergy and, besides, this decision was not in my purview to make. 

What other advice do I have?

The entire company and all its customers are utilizing this product. Plans are in place for future upgrades. 

I would rate HPE Synergy an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1136874 - PeerSpot reviewer
System Integration Engineer at a computer software company with 1-10 employees
Real User
Stable and well-built with a straightforward setup
Pros and Cons
  • "The solution is built very well. It's very robust and durable."
  • "In the past, I have had issues with configurations."

What is our primary use case?

Most of our use cases are under NDA. I can't speak to how specific clients use it.

Use cases can vary by quite a bit. Generally, companies can use it as a computing system, as a database, or for virtualization. There are very different use cases that can be covered by this product.

What is most valuable?

The product is mostly stable.

The solution is built very well. It's very robust and durable.

The installation is straightforward.

If a customer would like to, they have the opportunity to buy technical support licenses.

What needs improvement?

In the past, I have had issues with configurations.

For how long have I used the solution?

I've been doing installations for a while at this point. Likely, it's been about a year.

What do I think about the stability of the solution?

The product is mostly stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable. I haven't had any issues with the hardware. It's a well-built product and it's durable.

What do I think about the scalability of the solution?

I wouldn't describe this solution as scalable as it is hardware. It's scalable inside the chassis. However, I have not tried to scale it yet. I don't really have experience in this aspect.

We have four clients that are currently using the solution.

How are customer service and technical support?

I don't have any experience with technical support. That's handled on the customer side. If they have issues with the solution, they would contact HPE directly. I'm just an installer.

How was the initial setup?

The initial setup is pretty straightforward. An organization probably wouldn't have too many issues. I have struggled with the configuration aspect, however. That can be a bit difficult.

I cannot remember exactly how long the deployment takes in its entirety. It's maybe an hour or so, for the physical installation. After that, the deployment and configuration depend on the organization and its requirements. Sometimes it's a couple of hours. Sometimes it takes two days.

You only really need two people for deployment and maintenance.

What about the implementation team?

I handle the installations for clients. I'm an integrator.

What's my experience with pricing, setup cost, and licensing?

You can purchase support licenses for this product. Those would need to be paid on a yearly basis.

What other advice do I have?

I'm an integrator and I mostly deal with solution hardware. I also use HPE Rack.

I install the latest versions of the solution.

I would recommend the solution as it is very well built. As a chassis, I would rate it at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
HPE Synergy
September 2025
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.
Chief Technical Officer at a tech services company with 201-500 employees
Reseller
Great for software defined solutions, has good storage; integrations can be complicated
Pros and Cons
  • "Great data storage and very good for software defined solutions."
  • "Changes to the solution are quite complex."

What is our primary use case?

We are resellers of HPE Synergy and I'm the CTO. 

What is most valuable?

Synergy has great data storage and it's a storage module. It's very good for software defined solutions. For example, customers needing a large data solution can use Synergy with blade and storage modules, but in a VMware environment for database solutions, Synergy is not useful. The important thing is the application - I think Synergy is a very good solution in some cases, but not for general purpose solutions or mixed environments, such as VM and physical environments that require larger storage.

What needs improvement?

I think the main issue with Synergy is a topology that HPE defines to connecting and creating a cluster. There are satellites and interconnecting modules which should interconnect with one special topology. If you want to change that and add another shelf in the cluster you have to change everything. I think it's very, very complex. But for example, in UCS, you have fabric interconnects, USC blades connect to fabric interconnects. It allows you to add more and more USC blades to the fabric interconnect. There is no connectivity between blades chassis. In Synergy, there are many connections between the blades chassis and I think that's the main issue. The other thing is that Synergy has a composer module that OneView runs on and which manages that cluster. I don't like HPE softwares. I think, for example, in comparison, the UCS manager is the better solution for managed blades than OneView. OneView is not as strong for that

It would be helpful if Synergy would add Cisco networking products, and network models in CSG, C 7000, maybe Blade models, software Cisco products, for example, b 22, CISCO B22 modules. I think the number of customers that use Cisco in their data centers is more than the customers that use HPE solutions. Because of that, I think HPE should add Cisco products and network modules to Synergy - I think that would be a good idea. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

Although the setup is complex, once it's up and running, the product is stable. 

What do I think about the scalability of the solution?

The scalability is very complex. In Cisco, you connect everything to fabric interconnect. You can attain the blades on their fabric interconnect so scalability is one of main issues in Synergy.

How was the initial setup?

Because of the cabling between FLM modules and a composer, the initial setup is complex. We are more familiar with IPv4 than IPv6. I think the initial setup is more complex than for UCS or c7000.

What other advice do I have?

This is a good solution but it has some issues. 

I would rate this solution a seven out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Rami.chiha - PeerSpot reviewer
Principal Systems & Storage Engineer at a tech company with 51-200 employees
Real User
Top 5
Good uptime and performance, yet easy to manage with a user-friendly interface
Pros and Cons
  • "The Online firmware update for the virtual connects has minimized our downtime windows."
  • "Technical support for this solution has a very good initial response; however, escalation takes time, and most of the time the first level of support cannot solve your case."

What is our primary use case?

We use the Synergy Frame to host the main infrastructure for a big project. We have multiple Synergy Frames that are all managed by a single OneView interface.

The uptime and the performance meet our expectations, plus the integration with 3PAR is very good.

How has it helped my organization?

The OneView installed on the Composers has a very friendly user interface, which helps to manage the compute modules in the frame, compared to management used in legacy technologies.

The Online firmware update for the virtual connects has minimized our downtime windows.

What is most valuable?

The features we found most valuable are:

  • Using only two virtual connect modules to support network for multiple frames
  • Ease of management using the OneView Composer
  • Online firmware update for the Virtual Connects, which are part of a single logical interconnect module

What needs improvement?

The OneView has improved a lot throughout the years with the release of the Synergy and OneView version 4, although it still has issues. The stability and smoothness of firmware upgrades for the compute modules can be improved by enabling full composability of the Synergy Frame.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

Our impression of the scalability is very good in terms of Composer and virtual connects, since you need only two of each for multiple frames.

How are customer service and technical support?

Technical support for this solution has a very good initial response; however, escalation takes time, and most of the time the first level of support cannot solve your case.

Which solution did I use previously and why did I switch?

We used a different solution previously, but we switched because of the ease of management, and in addition, this solution is future proof.

How was the initial setup?

The initial setup is done by a partner and it is straightforward, but it takes time.

What about the implementation team?

Our deployment was handled by a Vendor Team, and they are very experienced.

Which other solutions did I evaluate?

We did evaluate other options before choosing this solution, including Dell PowerEdge M1000e and Cisco UCS.

What other advice do I have?

My suggestion is to go with HPE Synergy Composer v2 once it is released. 

Have HPE support with you while doing hardware upgrades.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Advisor System Administrator at a computer software company with 501-1,000 employees
Real User
Increased capacity has allowed us to implement the Blue-Green Deployment methodology
Pros and Cons
  • "The most valuable features of this solution are the ease of management and the integration with OneView."
  • "A faster Composer module would be a good inclusion for the next release of this solution."

What is our primary use case?

We're using Synergy primarily as a replacement for our C7000 Blade servers, which are going out-of-life.

We use VMware ESX across all of our Synergy nodes. On top of that, we have a mixture of workloads from web servers, application servers, and Microsoft SQL databases.

How has it helped my organization?

Using this solution has allowed me to devote more time to other tasks since the administration is so easy.

Our business needs are somewhat static, so we do not often have to implement new business requirements. However, when we have had to spin things up quickly, we were able to do that in this environment.

This solution has greatly increased the efficiency of our IT infrastructure teams. We have fewer administrators working on the infrastructure, and we’ve now been able to transition a number of those people into DevOps roles.

This solution has decreased our deployment time, although I cannot give exact figures. I can say that we’ve been able to implement the Blue-Green Methodology as a result of the increased capacity that we have in the Synergy environment.

Using Synergy has reduced our cost of operations because it allows more dense placement of the virtual machines than our previous solution.

What is most valuable?

The most valuable features of this solution are the ease of management and the integration with OneView. The ease that we can allocate servers during busy times helps us to manage our IT landscape.

What needs improvement?

A faster Composer module would be a good inclusion for the next release of this solution.

I would like to see an increased variety of uplink options in the Virtual Connects.

The inclusion of these features would allow us to more easily grow our network infrastructure and accommodate future growth.

There are improvements that can be made in the area of OneView integrations and firmware, with respect to how the proper firmware versions are matched to the OneView installation that you have. 

What do I think about the stability of the solution?

This solution has been quite stable for us, so far. There have been a number of updates and the product is still going through a maturity cycle, so I expect that the stability will continue.

For the most part, our developers are not aware of the underlying infrastructure on which they're doing the work, but that’s probably a good thing because if they were aware then it may be for bad reasons. We’ve had a lot of success with continuous uptime on these boxes, so it’s not really noticed by our developers.

What do I think about the scalability of the solution?

One of the reasons that we purchased Synergy is that it's easily scalable.

How are customer service and technical support?

Technical support has been a bit of a mixed bag. When we've had issues, we've called in and sometimes it's taken a while to get to a resolution. Generally, I would say that I'm satisfied with technical support.

We have used the HPE PointNext services, and they are very knowledgeable engineers.

Which solution did I use previously and why did I switch?

We were using C7000 Enclosures and some Rack Mount servers. Our existing C7000 Blade Chassis Enclosure was performing well, but it is going end-of-support so we needed something new. We did an evaluation of Synergy and we found that it fit our needs.

How was the initial setup?

The initial setup was fairly straightforward.

What about the implementation team?

We used a value-added reseller and hired the HPE installation services to come with the solution. They assisted us with setting it up, and the experience was quite good.

What was our ROI?

We have seen ROI, although I do not have datapoints that I can share.

What's my experience with pricing, setup cost, and licensing?

We pay for licensing on the fibre channel uplinks, on the Virtual Connect, which is an add-on. This is in addition to the VMware and Microsoft licensing for the operating systems.

Our IT infrastructure costs have not been affected by this solution. Most of our infrastructure surrounding and supporting Synergy was already purchased prior to it being set up.

Which other solutions did I evaluate?

We did not look outside of HPE, as we're exclusively an HPE shop on the compute side. We looked at the available offerings and wanted to make sure that they fit our needs through a proof of concept.

What other advice do I have?

Synergy is definitely a solution that I would recommend for forward-thinking IT shops.

The biggest lesson that I have learned is to make sure that you do all of the available training sessions on the new technology.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SystemEnd3d1 - PeerSpot reviewer
System Engineer at a manufacturing company with 1,001-5,000 employees
Real User
Saves significant time deploying diverse workloads, but the setup process needs to be improved
Pros and Cons
  • "Where it used to take one week to re-image or upgrade our hosts, it can now take one day."
  • "The installation and initial setup process is complex and needs to be improved."

What is our primary use case?

We use this solution to run both our production and non-production environments. We currently do not have any cloud initiatives, but we bought it so that we can be future protected for the cloud.

How has it helped my organization?

Where it used to take one week to re-image or upgrade our hosts, it can now take one day.

This solution helps us with new business requirements because we have the ability to expand or add more frames, depending on the requests from the business process.

What is most valuable?

The most valuable feature of this solution is the ease of deploying servers, profiles, and images.

Having that single pane of glass is a good feature for the management of our environment.

What needs improvement?

The vendor needs to focus on the features that are already included and make them better.

The installation and initial setup process is complex and needs to be improved.

What do I think about the stability of the solution?

Once this solution is implemented, it is very stable.

What do I think about the scalability of the solution?

One of the reasons we chose this solution is because it's highly scalable.

How are customer service and technical support?

I don't think that the technical support for the product is there yet. I think that they're building up people to that novel technology, but there's very limited knowledge at the first and second level of support for this product.

How was the initial setup?

The initial setup of this solution is complex. The interconnects would not connect and nobody knew why. It took at least forty days to complete.

What about the implementation team?

We used an integrator for our deployment. We felt that they lacked in-depth knowledge of the product. They knew the service stuff, but if something went wrong then they didn't really know how to bring it back online.

What was our ROI?

I would say that we haven't seen ROI yet, but it was a way to get off of our old chassis and we had to start fresh. I would say that we will have our savings by year five.

What other advice do I have?

This solution has decreased our deployment time by approximately sixty-five percent.

My advice is that if you're looking for a product that helps you save time when deploying your hosts, then this is the perfect solution. It is flexible and can handle many different workloads.

The biggest thing that I have learned from using this solution is to be patient. Once it's up and running it's great.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SeniorInb5e9 - PeerSpot reviewer
Senior Infrastructure Engineer at a retailer with 1,001-5,000 employees
Real User
By automating we can avert human errors and have increased our efficiency
Pros and Cons
  • "We have more control over the firmware and how we are managing our physical servers."
  • "I would be more comfortable if Ansible actually rolled back the data used for automating platforms. If it could be communicated to the upstream Ansible, I wouldn't need to go back and forth and validate the libraries as we upgrade the Ansible version."

What is our primary use case?

We use Synergy for VMware and some physical servers.

How has it helped my organization?

There is no comparison between installing a server by hand versus having everything automated in place. That makes a big difference. By automating we can avert human errors. Life becomes easier and operations become much easier.

It helps us manage our IT landscape by reducing the amount of manual work we have to do.

In terms of implementing new business requirements quickly, so far my exposure to Synergy is the fact that we can automate everything. We can easily spin up a new virtual machine and scale up our capacity for VMware. If we need to scale out or scale up an application we can do it very easily. We can have the VMware infrastructure ready in no time.

Overall, it has made us more efficient. On the infrastructure side, we have more control over the firmware and how we are managing our physical servers.

Synergy has also decreased our deployment time and reduced our cost of operations.

What is most valuable?

  • It provides us with automation at the hardware level. 
  • Coordination through HPE OneView is great.

What needs improvement?

I would be more comfortable if Ansible actually rolled back the data used for automating platforms. If it could be communicated to the upstream Ansible, I wouldn't need to go back and forth and validate the libraries as we upgrade the Ansible version. The backward compatibility is there, but if we need to spend time testing the code frequently, it will make our lives difficult, and we might lose some production cycles.

For how long have I used the solution?

I'm just getting started with it.

What do I think about the stability of the solution?

It's pretty stable. We wouldn't have bought it otherwise.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and technical support?

I don't have any experience with HPE technical support.

What other advice do I have?

If someone is looking at HPE Synergy, c7000, or Cisco UCS, Synergy is worth a shot because it provides a lot of flexibility and automation. It can make the lives of operations team members, or whoever is managing the hardware, much better due to the automation. The biggest thing that I like about Synergy is the automation.

Compared to the other product that I have used, I would rate Synergy at eight out of ten. This is a cool platform. Compared to UCS this is a little better, more user-friendly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of Infrastructure at Alliant Cooperative Data Solutions
Real User
Scalability helps us manage our IT landscape - we can add nodes as needed
Pros and Cons
  • "It has had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly."
  • "I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis."

What is our primary use case?

We use it for our analytics platform.

How has it helped my organization?

We're able to support the placement of devices a lot more quickly.

It helps us manage our IT landscape because it's very scalable, so we can add nodes as we need to.

When it comes to implementing new business requirements quickly, the solution is helpful. We had to build out a topology to support new software that we're running. We were able to just drop it in and, within a week, we were up and running.

It has also had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly.

Synergy has decreased deployment time. We have gone from about a week down to two days.

What is most valuable?

The most valuable feature of the solution is its manageability.

What needs improvement?

I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis.

What do I think about the stability of the solution?

The stability is great. We haven't had any issues with it so far.

What do I think about the scalability of the solution?

The scalability of the solution is similar to the previous c7000.

How are customer service and technical support?

We haven't had to open a case with technical support, which is great.

Which solution did I use previously and why did I switch?

We used HPE's c7000 previously. The switch was a customer-driven decision.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We used a reseller. We've always worked with Comport and they're a great partner.

What was our ROI?

We were able to reduce our turnaround time on some of our projects, from upwards of three or four days down to a couple of hours.

The solution hasn't reduced our cost of operations or IT infrastructure cost. Our TCO is about the same.

Which other solutions did I evaluate?

We didn't look at any other vendors for this solution.

What other advice do I have?

Definitely look into it. It's a great solution. Do your research to make sure that it's for you.

The biggest lesson I have learned from using this solution is that HPE builds great solutions in blade infrastructure.

I would rate Synergy an eight out of ten, mostly because of the reduction in the number of nodes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE Synergy Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free HPE Synergy Report and get advice and tips from experienced pros sharing their opinions.