We do a lot with ESX and virtualization of workloads.
Enables us to provision dynamically and has decreased our deployment time significantly
Pros and Cons
- "Cable management is a big feature, in addition to time to deployment. We can buy a new server and have it up and running very quickly."
- "This is a robust, stable, scalable solution."
- "I would really like a way to validate the firmware in my specific environment before trying to deploy it. Those were the issues we had early on with firmware upgrades, particularly around certificates. All in all, having some level of confidence aside from it just having been tested generically would help. Something more specific to my environment would be very helpful."
- "I would really like a way to validate the firmware in my specific environment before trying to deploy it."
What is our primary use case?
How has it helped my organization?
It streamlines network connectivity, fibre connectivity. It's made it all very simple, very easy. Once you get it set up, it's ready to go.
In terms of implementing new business requirements quickly, it helps with time to deployment. We bring a new server online and, within a few hours, we have it up and running and in production. It's absolutely decreased our deployment time by four or five hours per server.
Synergy helps with the efficiency of our IT infrastructure teams because I don't have to have the network guy do something for a new piece of hardware. Instead, I'm able to provision dynamically.
From a switch-port count and a fibre-port count point of view, it has definitely reduced our IT infrastructure costs.
What is most valuable?
Cable management is a big feature, in addition to time to deployment. We can buy a new server and have it up and running very quickly.
For managing our IT landscape I'm able to go into the profiles and the automating of firmware management across multiples nodes, and I am able to orchestrate all that with OneView.
What needs improvement?
I would really like a way to validate the firmware in my specific environment before trying to deploy it. Those were the issues we had early on with firmware upgrades, particularly around certificates. All in all, having some level of confidence aside from it just having been tested generically would help. Something more specific to my environment would be very helpful.
There is room for improvement in the speed; that would be the biggest thing. The time to deploy firmware... Everything takes a really long time. Having that all sped up would be nice. The 4.2 firmware release has helped tremendously with that. From my side, I see about a 30 percent improvement in speed already.
Buyer's Guide
HPE Synergy
September 2026
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,889 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is very stable. Early on we had firmware issues but those have gone away. It's moving forward very nicely.
What do I think about the scalability of the solution?
The scalability of the solution is excellent.
How are customer service and support?
Technical support has been good. Early on - we were more of an early adopter - there were some issues with support. Lately, support has been fantastic.
Which solution did I use previously and why did I switch?
We were using straight DL380s before. In my previous life I used the c7000. The c7000 timeframe was up. We needed more density and fewer cables. It really wasn't too hard a decision.
How was the initial setup?
The initial setup was fairly straightforward.
What about the implementation team?
We used a VAR for the initial deployment. Our experience with them was excellent. They knew the product. They had set it up before; it was very obvious. Their pre-planning was top-notch. We were very happy with them.
For the second deployment we did not use a third-party, we did that all in-house.
Which other solutions did I evaluate?
We really didn't have a shortlist. We are an HPE shop from start to end.
What other advice do I have?
I am very happy with the solution. I have no major complaints. Support is what I expect from HPE support when it comes to these products. It has simplified our operations. I don't honestly know if it's reduced costs. It probably hasn't as of yet, as we're not full.
We're not so much using it for hybrid cloud at the moment. We're using it more for day-to-day operations. We used HPE's Education Services to move to the solution.
I would rate Synergy at nine out of ten. Everything has room for improvement. This is a robust, stable, scalable solution. I have no major complaints at this time.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VMware Administrator at a energy/utilities company with 1,001-5,000 employees
Helps us allocate more servers when needed, within the cluster
Pros and Cons
- "Valuable features include its dependability, reliability, and the ease of managing the system."
- "We can put a bigger workload on there because the systems can produce a lot more resources now."
- "One of the features I want to see, which I will see with OneView 5.0, is to have all the OneView consoles in a single pane of glass. That will make it easy to see everything in one place and not have to log in to multiple consoles."
What is our primary use case?
We use it for mission-critical applications and mission-critical databases. An example is that we host development servers on it.
How has it helped my organization?
In terms of managing our IT landscape, the solution helps us allocate more servers when needed, within the cluster.
Synergy also helps us implement new business requirements quickly. We needed a new VMware cluster for a particular application. We were able to throw those Synergy hosts in there and create it really quickly for QRadar, and attach a lot of storage to it.
It's something that is easy to implement and get moving on and I don't have to worry about anything else.
What is most valuable?
- Dependability
- Reliability
- The ease of managing the system
What needs improvement?
One of the features I want to see, which I will see with OneView 5.0, is to have all the OneView consoles in a single pane of glass. That will make it easy to see everything in one place and not have to log in to multiple consoles.
What do I think about the stability of the solution?
The stability is great.
What do I think about the scalability of the solution?
The scalability is very good. It's easy to scale out: Throw a blade in there and apply a profile to it and move on.
How are customer service and technical support?
Technical support is great. HPE has always had great technical support.
Which solution did I use previously and why did I switch?
We were running out of resources and some of our hardware was getting old and needed to be replaced. We used Cisco UCS and we still use it. We purchased both of them to leverage out our resources with our different vendors.
How was the initial setup?
The initial setup was a little complex because it was a new system for us; different than the c7000 enclosures that we used before.
What about the implementation team?
We used a reseller and our experience with them was very good.
What was our ROI?
We can put a bigger workload on there because the systems can produce a lot more resources now. I would say it has reduced our cost of operations; I couldn't imagine it doesn't. It has also reduced our IT infrastructure costs, although I don't deal much with the cost side of things.
Which other solutions did I evaluate?
I can't say that I had a shortlist because I've only got two vendors that I use: Cisco and HPE.
What other advice do I have?
Do your research but evaluate this system.
I rate it an eight out of ten because there's no perfect system. Ten is perfect but every system has its little glitches.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Synergy
September 2026
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,889 professionals have used our research since 2012.
IT Director at Kdipa
The newer technology is driving business and easing the administration process
Pros and Cons
- "With OneView, we can take care of all our servers in one dashboard."
- "My team is very happy with the way the product is right now."
- "We haven't seen any ROI, and it hasn't reduced our cost of operations."
What is our primary use case?
We use it for our infrastructure. We have multiple servers, therefore we use it as our main infrastructure for applications to host our servers.
We don't have a hybrid cloud environment. We use on-premise.
It has made our IT infrastructure teams more efficient. Previously, we had a standard infrastructure, which was compute, power, and storage. They had to run from one place to another to create a virtual machine. Now they can do everything in one shot.
How has it helped my organization?
In our old infrastructure, we had very high I/Os. Now, with Synergy, this has been reduced.
The newer technology is driving business and easing the administration process.
What is most valuable?
Synergy is a composable infrastructure. To have the ability to create:
- Workloads
- Power
- Compute
- Storage.
This is what drew us to Synergy.
With OneView, we can take care of all our servers in one dashboard.
What do I think about the stability of the solution?
It is very stable. We never had any issues with it.
What do I think about the scalability of the solution?
It is highly scalable.
How are customer service and technical support?
I have not used the technical support because I haven't had any issues.
Which solution did I use previously and why did I switch?
Our infrastructure was very old. We had a lot of high I/Os. It was taking us a long time to create servers, etc. We knew that we had to change.
How was the initial setup?
The initial setup was very straightforward. It took us around six hours to set it up. There were no complications at all, because Synergy comes as a box. You don't have to do anything. You just have plug it into the network, and that is it. It's done.
What about the implementation team?
We used a reseller, KDCC, for the deployment. They was great.
We used HPE’s Pointnext services to help move to this solution. They were great. The Professional Services of HPE were great. They came and set it up, making it an easy process.
What was our ROI?
We haven't seen any ROI, and it hasn't reduced our cost of operations.
The solution has decreased our deployment time by 70 percent.
What's my experience with pricing, setup cost, and licensing?
It costs us around $60,000 a year.
The solution has reduced our IT infrastructure costs by 50 percent.
Which other solutions did I evaluate?
We looked at Dell EMC, VCE, and HPE. We went with the newest technology, which was composable infrastructure. The others were just hyper-converged infrastructure.
What other advice do I have?
I would recommend the product. My team is very happy with the way the product is right now. It is an excellent product. We hadn't any issues with it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager IT Infrastructure at a aerospace/defense firm with 10,001+ employees
Gives us more core count, memory, and graphical capabilities
Pros and Cons
- "We bought it with the intent to replace the c7000 workstation blades, and it is bigger than the workstation blades in core count, memory, and graphical capabilities, so it has broadened us in that regard, and we have more capabilities."
- "It has affected the productivity of our development team in a bad way. When we first stood the hardware up 18 months ago, the image streaming capacity and capability were not very good at all. We had hoped that it would allow us to be more composable and be able to switch over from one version of an operating system to another version of an operating system. However, it wasn't ready for prime time yet. Therefore, we had to go back to a deployment of bare metal install. We are still waiting and trying to figure out how we can do the composable infrastructure."
- "It has affected the productivity of our development team in a bad way."
What is our primary use case?
- Graphical workstations
- Replacing the c7000 systems
- Analytics
- DevOps, using containers.
How has it helped my organization?
We bought it with the intent to replace the c7000 workstation blades. It is bigger than the workstation blades in core count, memory, and graphical capabilities. So, it has broadened us in that regard, and we have more capabilities.
It is very easy to reproduce. We have a bare metal kickstart and deployment process, which are very quick and easy. We haven't yet taken advantage of the Image Streamer capabilities of the product just yet.
What is most valuable?
- Flexibility
- iLO
- The interface to the back-end
- CPUs
- Memory
- Graphics capabilities
What needs improvement?
It has affected the productivity of our development team in a bad way. When we first stood the hardware up 18 months ago, the image streaming capacity and capability were not very good at all. We had hoped that it would allow us to be more composable and be able to switch over from one version of an operating system to another version of an operating system. However, it wasn't ready for prime time yet. Therefore, we had to go back to a deployment of bare metal install. We are still waiting and trying to figure out how we can do the composable infrastructure.
We are all about graphics. I know that the Synergy has a sidecar on it, so innovation into graphics capabilities and more broadly used storage. Right now, we have 180 blades and 15 frames, but our only solution for storage is either onboard the blade itself or some network-based storage. We could probably bring some Fibre Channel into play. However, we would maybe like to see some innovation around the storage and those systems.
It still has some room to grow. For our solution, we need something between the c7000 and Synergy. Synergy is the high-end deployment, and we're still learning to how to do the composable infrastructure, so we can turn it around and make it look like this today and that tomorrow. The c7000 gave us a stable workstation remodel. We went from an Acura to a Maserati, needing something in between.
What do I think about the stability of the solution?
It is not very stable because of the image streaming and the issues that we had with it, which were more software-based. The hardware is very stable. The software which runs the hardware part is where we had our biggest problems with it.
What do I think about the scalability of the solution?
It scales really well. We have 15 frames of Synergy with five racks. It has three frames per rack, so it scales really well.
How are customer service and technical support?
On a scale of one to 10, the technical support is probably a six. It got better as we got deeper into the Tiered support. The initial support with its Tier 1 and 2 support weren't very useful or helpful at all. It was only when we engaged our Salesforce to help us get into the backdoor to talk to their Tier 3 team did we start to see things circulate.
Which solution did I use previously and why did I switch?
It was communicated through to the sales team who supports us. We were looking for a replacement solution for the HPE c7000 workstation class blades, and this is what was recommended as a solution.
How was the initial setup?
The initial setup was very complex. The cabling was such that it had to be done a certain way. It is one of those things that you want to not touch once it's stood up. That is our initial impression.
What about the implementation team?
We did use Professional Services to help us deploy the Image Streamer and database back-end. They set it up and left. We had to reconfigure it and move it from rack to rack. That is when it broke, then we had to reengage those people again.
What was our ROI?
We have seen ROI. We have the ability to quickly compute. Instead of in the traditional way, one of the nice things that Synergy brings is that it is a big enough platform. We are putting a hypervisor on the system and carving off a portion of that to attach it to the graphics card, then the remainder of the CPU and memory are available for virtual compute.
What's my experience with pricing, setup cost, and licensing?
The licensing is more around the software for RGS, because we are deploying bare metal installs. It is mainly the operating system and any lights-out management. So, licensing is minimum. We are licensing it annually.
When we made the purchase of the hardware, we added Professional Services to it.
It reduced our IT infrastructure cost by a little because of the amount of capacity and it is bigger. I only have 12 blades in Synergy, where in the c7000, I had 16 blades. I lost four systems for customers in the way that we deploy systems.
Which other solutions did I evaluate?
We like HPE because of the technology they bring to bear. Other competitors have blade systems, but they don't have graphics enablement. HPE also has a product called RGS, which we use very heavily. That partnership alone is huge. Thus, we have a huge investment in HPE.
What other advice do I have?
Ask more questions to challenge the answers that the sales community gives. We went into the product thinking that we knew the product previously. That it just needed to be a maturation of the product, and it wasn't. I would poke more technical questions at them. Sometimes, with the bleeding edge, you have to be careful. We were one of the first adopters of it, and some of the bugs were still in it when we were ready for production work, so maybe it wasn't production ready.
It is a good, stable product. It will become more mature. Ask the questions of your sales team and the technical solution architect, ensuring that it's for you. Consider the total cost of ownership, and maybe starting out simpler.
It is touted to be composable. However, we haven't used it as composable. It is more of a replacement for an existing service right now.
The deployment time stayed about the same, because we deployed the same way.
It has added value to the process. It impacted us initially when we were deploying it. We were trying to troubleshoot the problem when we should have been under production, and we were about eight months behind deployment because of it. So, it impacted us in a negative way. With total cost of ownership, once we determine how to start using the composable infrastructure, it should add to that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Specialist at a government with 10,001+ employees
With its modular design, we can add more to it when needed
Pros and Cons
- "It is really easy to use, because it's GUI-based. It is not command line based, like mainframes."
- "The solution has reduced our cost of operations and has also reduced our IT infrastructure costs."
- "Instead of having Synergy vertical, make it horizontal. It is easier to stick in when it is vertical."
- "There are some functions which are not clear cut."
What is our primary use case?
Moving virtual machines over to Synergy.
In a hybrid cloud environment, the solution enables us to do SQL. We are able to move it up and take it down.
How has it helped my organization?
Storage-wise, I don't have to order more storage. It is so modular that I can pick and add what I need.
The solution helps to manage our IT landscape by allocating more servers.
The solution helps us to implement new business requirements quickly. We are installing weight scales across the state. We can bring up machine per weigh station quickly.
When our development team requests servers or services, we are able to bring it up. The return time of bringing up a virtual machine hardware is now quicker.
What is most valuable?
It has a modular design. We are able to add more to it when needed.
It is really easy to use, because it's GUI-based. It is not command line based, like mainframes.
What needs improvement?
There are some functions which are not clear cut.
Instead of having Synergy vertical, make it horizontal. It is easier to stick in when it is vertical.
What do I think about the stability of the solution?
So far, it has been really stable for three years.
What do I think about the scalability of the solution?
The scalability is good. We were trying to order another system to be able to install at the state data center, and it was very scalable.
How are customer service and technical support?
I haven't had to talk to technical support yet.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We deployed in-house.
What was our ROI?
We have not seen ROI.
The solution has reduced our cost of operations. It has also reduced our IT infrastructure costs.
Which other solutions did I evaluate?
I would go with Synergy. It is better than the Nutanix solution. Nutanix was really hard to implement, and it was very pricey compared to what we get from Synergy.
What other advice do I have?
Go with what is comfortable for the employees. We were using HPE for some time, then we switched off of it for some time. After switching back, our employees adapted to it quickly, because it was easy to use.
I wasn't here when they began installing it, so I can't tell what the deployment time was before. Over time as the teams get used to it, the return time is now two to three hours.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Specialist at Roswell Park Cancer Institute
Managing fewer servers saves us a lot of time and effort along with having everything in OneView
Pros and Cons
- "Synergy is much easier to use, which is saving us time. We are able to set the profiles for firmware upgrades. This makes the process for the care and feeding of the IT environment much simpler, quicker, and cleaner."
- "The technical support was about the only negative experience that I had. It was a mixed bag when we were first standing it up. We had some requirements from our information security department, and technical support wasn't able to give me immediate answers. They had to engage engineering, which they did, then they got me the answers. However, it took a week of back and forth conversations and phone calls to get it all worked out."
- "The technical support was about the only negative experience that I had. It was a mixed bag when we were first standing it up."
What is our primary use case?
The primary use case is VMware hosts. Since most of our environment is virtualized, it is our primary compute.
How has it helped my organization?
We have nine c7000 enclosures, and even with Virtual Enterprise Connect Manager, I would sometimes have to go on each enclosure to make changes. I have not run into a situation yet where I cannot manage all of the Synergy enclosures from OneView.
We have seen an improvement in the efficiency of our IT infrastructure. It is faster to do firmware upgrades through the deployment of new bladed servers.
What is most valuable?
I like the OneView management. It is much better than the old management for the c7000 enclosures, which is what Synergy replaces. It is a big step up, and it is much easier to use and quicker.
Synergy is much easier to use, which is saving us time. We are able to set the profiles for firmware upgrades. This makes the process for the care and feeding of the IT environment much simpler, quicker, and cleaner.
What needs improvement?
The setup experience needed some improvement.
For how long have I used the solution?
We have only been running it live for four months.
What do I think about the stability of the solution?
So far, it has been very stable. However, it is a small sample size.
What do I think about the scalability of the solution?
It seems to scale nice. We're going to eventually replace all of our c7000 enclosures, but we're not going to end up having nine Synergy enclosures because we're going to gain so much better density. That is a big selling point. With the Gen 10 Blades, we can easily do a 3:1 consolidation, which will help us out a lot down the road.
How are customer service and technical support?
The technical support was about the only negative experience that I had. It was a mixed bag when we were first standing it up. We had some requirements from our information security department, and technical support wasn't able to give me immediate answers. They had to engage engineering, which they did, then they got me the answers. However, it took a week of back and forth conversations and phone calls to get it all worked out. It got done, which was good.
Which solution did I use previously and why did I switch?
I don't remember if our c7000 enclosures are end-of-sale yet, but it is pretty close. So, they got to go.
How was the initial setup?
The complexity of the setup was medium, but it was good. We didn't have to map things out. It was still faster than setting up what would have been with the c7000s, but it wasn't just a drop in, turn it on, and it worked. We had to configure the composer, figure out all our networks, and things like that. We had to do some network configuration, but there were white papers for all that. So, the setup was medium, and we were able to get through it pretty much ourselves with the help of AdvizeX.
What about the implementation team?
We did a remote install, then we engaged a third-party partner of HPE (AdvizeX) to help us with the configuration. They were very good.
What was our ROI?
It makes our deployment time go faster, decreasing the process time by half. The big time savings are on the upgrade process. That is much faster. For example, last time that we upgraded the c7000 enclosure's firmware levels for the OAs and interconnects, it was effectively 40 man-hours worth of effort. With Synergy in OneView, it was easily a quarter of that. It was such a better experience.
We stood up 11 Gen 10 Synergy blades, which ended up replacing approximately 25 Gen 7 c7000 blades. So, you're looking at a 2:1 consolidation in hardware. We're expecting that as the Gen 8s age out, we're going to do the exact same thing, and we will be more aggressive there, where we are looking at a 3:1 consolidation. Managing fewer servers will save a lot of time and effort, along with having everything in OneView.
Which other solutions did I evaluate?
We have looked at Dell EMC MX7000 offering. In the interest of time and familiarity, we stuck with HPE. Bring in an entire new set of hardware infrastructure was not a good idea. There would be too many moving pieces, and we wanted to stick with something we knew. We have Gen9s in the c7000s, and we will eventually put them all into OneView. If we bring in Dell EMC, we now have two management platforms operating side-by-side, which is not a good idea.
What other advice do I have?
I prefer OneView a lot to the Enterprise Manager on the c7000s. It is so much cleaner and a lot better.
Keep in mind, because you can get a lot denser workloads, you're not going to just go, "Oh, I've X number of c7000 enclosures, or even DLs, so I'm going to get the same amount." You're going to get consolidation. You're going to get more one pane of management than what you did before. Therefore, figure out how to take advantage of that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Composability is the way to go, but faulty components required lengthy troubleshooting
Pros and Cons
- "Composability... We show our partners the value of composability and how it can meet their needs."
- "The key advantage that we teach people is speed to market, or speed to productivity, thus, reducing the time it takes to provision business services."
- "The main challenge we faced was that when it was installed it just did not work. There were faulty components and it took weeks of troubleshooting to find the faulty components, get them replaced. Getting help from HPE was difficult. Nobody knew about the product. It was a brand-new product and people had not been trained on it. That part was not a great experience."
- "The stability is poor. It's a relatively young product and the management solution that drives the product shows its signs of immaturity."
What is our primary use case?
We give out certification training on HPE product lines. Synergy is one of the product lines. It's part of our composable infrastructure in our hybrid IT training. We use Synergy for giving customers and partners hands-on experience.
How has it helped my organization?
It gets us lots of training-development work because the product is changing all the time. It's a relatively new product. It was introduced a couple of years ago and it's changing quite rapidly. That's a benefit for us as we continue to update the training of it.
The key advantage that we teach people is speed to market, or speed to productivity, thus, reducing the time it takes to provision business services. That's the key positive aspect of Synergy.
What is most valuable?
Composability. We're developing training. We show our partners the value of composability and how it can meet their needs.
What needs improvement?
I would just like it to work.
What do I think about the stability of the solution?
The stability is poor. It's a relatively young product and the management solution that drives the product shows its signs of immaturity. There is a new version being released this week. Things are getting better but they need to get better more quickly.
What do I think about the scalability of the solution?
From a scalability perspective, the platform is great.
How are customer service and technical support?
Technical support is poor. We've had issues with the system. Firmware upgrades, for example, did not go as they should have gone. After placing a support call to HPE, several weeks later problems actually got worse as a result of what they instructed us to do.
How was the initial setup?
We were shipped the very early solution and it's installed in a data center in Michigan and we had other people do it. We helped them do it remotely but it wasn't hands-on for us. The kit is owned by HPE but it's managed by an external company and we work with that external company to use the kit and help set it up. Our experience with them during the setup was great.
The main challenge we faced was that when it was installed it just did not work. There were faulty components and it took weeks of troubleshooting to find the faulty components, get them replaced. Getting help from HPE was difficult. Nobody knew about the product. It was a brand-new product and people had not been trained on it. That part was not a great experience.
The setup was very complex. The intention for Synergy is that it's auto-discovery. You turn the power on and everything happens and it's all done for you. It absolutely did not work that way. If you have one faulty component - and we had several - it just does not do what it says on the tin. Again, it was an early production model, so we understand things go wrong. But again, getting support for the product was very difficult because nobody knew about the product because it was brand-new.
What other advice do I have?
Come on a training course. Find out what it can do for you.
The biggest lesson I have learned from using this solution is that composability is the way to go. No one else can do it. It will be a great win for HPE when it works.
It decreases deployment time, certainly, when it works. I can get an operating system or a hypervisor deployed within five minutes. Whereas prior, it might have taken me five hours to do the same job. It's quite significant. What we don't see are the 700 hours that we have to spend setting it up and getting past the bugs in the software to make it work. When it's working its fine. I don't tell customers this. However, it is marketed as a panacea and, with the appropriate work, it can be.
I rate Synergy at five out of ten. Once they resolve the issues, it'll be great. The product is only two years old. In another year, another two years maybe, it'll be fantastic. It's just, the reality is, it's breaking new ground. No one else has this solution and there are issues with it. It's possible that much of the skill that was within HPE as a company, is no longer with the company. As a result of people moving away from the company, HPE is left with insufficient expertise, especially in the support area.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
CIO at GCC
Manageability Is Through OneView - I Can Get All Information About The Box Any Time I Want
Pros and Cons
- "The most valuable feature is its composable infrastructure. Everything I need is in the box. Manageability is through OneView, so I can get all the information about the box itself at any time I want."
- "We have seen a huge ROI: instead of having to buy 50 workstations - and we didn't have room for them, where we would need another classroom or another area - we didn't have to invest in any of that."
- "I'd like to see the firmware updates, as well as the built-in OneView and imager in Composer, become a little more powerful and faster."
What is our primary use case?
Our primary use case is virtual desktop infrastructure. We use them to run VMware Horizon View for engineering applications and higher-end desktop users.
The primary workload is workstations using NVIDIA Tesla cards. It helps our engineering students to run CAD applications no matter where they are on campus, instead of having to go to a lab to do it.
How has it helped my organization?
The biggest example is that, instead of having to buy a bunch of workstations - 29 or 30 for a room - we can just implement 50 VDIs and students can use them anywhere. Students don't particularly like to come to a lab just to do work. They like to work collaboratively. This gives them the ability not only to do that, but it also gives them the ability to do it in a classroom. Even if they're in a regular classroom, they have access to higher-performance machines to do simulations and that kind of stuff.
In terms of our IT landscape, it's self-managing. It's self-contained. And because it's OneView, it's the same management interface as we use for the rest of the infrastructure, so I only have to learn one tool.
When it comes to implementing new business requirements, if they need more machines, or the number of students increases in that particular discipline, it's very easy to replicate our current machines. Getting things online and being able to provide those workstations is much faster. Once we have it up and running, to deploy new virtual machines there is probably a 90 percent decrease in the time needed to get them up to speed.
Also, as far as the efficiency of our IT infrastructure team goes, we don't have a lot of bodies on our team. The easier things are and the more consistent they are, the more we can do more with less.
In addition, Synergy has reduced our cost of operations. It costs less to run that infrastructure than 40 to 50 standalone workstations. I would say our total cost of ownership is decreasing.
What is most valuable?
The most valuable feature is its composable infrastructure. Everything I need is in the box. Manageability is through OneView, so I can get all the information about the box itself at any time I want.
Set up is easy. If I need to add additional capacity, I can just slide new blades in and get the profiles from the previous ones. It's easy to expand.
What needs improvement?
I'd like to see the firmware updates, as well as the built-in OneView and imager in Composer, become a little more powerful and faster.
I would expect that newer blades that would go in it would have newer processors and be faster. It's pretty flexible with storage. There are new solutions on the storage front, that are going into it as well. I expect that portfolio to increase, just like with the rest of the solutions they have.
Other than that, I think everything's great.
What do I think about the stability of the solution?
It's been very stable. We've had no issues. It's been rock-solid.
What do I think about the scalability of the solution?
It easily scales. You can put three frames in a rack and they all interconnect, so it's not an issue there.
How are customer service and technical support?
Technical support is very good. We haven't really had to use it a lot, but the times we have had to use it, it's been very good.
Which solution did I use previously and why did I switch?
We came to a point where we had to start replacing a bunch of workstations. We sat down and thought about what the best path forward would be and what flexibility we wanted in the product. Once we worked through that, this solution was a no-brainer.
How was the initial setup?
The initial setup was straightforward. We've been using HPE products for a long time. We've been using blade servers for a while. We were coming off a c7000 solution, so it was really easy to understand what they were doing and just jump right in. It wasn't a big, major shift. Just an evolution to a better product.
What about the implementation team?
We used a reseller - NWN. Our experience with them has been very good.
What was our ROI?
We have seen a huge ROI. Instead of having to buy 50 workstations - and we didn't have room for them, where we would need another classroom or another area - we didn't have to invest in any of that. Air conditioning was already taken care of. Power was already taken care of because it's in the data center, so we didn't need to worry about outfitting a classroom with furniture, new workstations, and everything else.
Which other solutions did I evaluate?
We've been an HPE shop for a long time, so we really didn't have any other vendors. We knew everything was rock-solid. It was an environment that we were comfortable with. All my staff is trained in it and it didn't make any sense for us to really look at any other product.
But honestly, I don't think there's any other product that is at that level today. Most products are probably two to three years behind. I had no problems. I was very comfortable with it.
What other advice do I have?
Make sure you understand the whole solution. If you're used to doing things the old, manual way, make sure you understand what OneView does, and how it can automate and orchestrate bringing the platform up to speed, and then, what happens after that. If you do that, you'll easily see that it's a big time-saver and it's much easier to manage.
The biggest lesson I learned from using this solution is that it is a lot simpler than what I thought it was going to be like, when we were going to deploy.
I would rate Synergy as ten out ten because
- it's easy to use
- rock-solid
- straightforward to deploy
- easy to expand.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at Blue Shield of California
stateless Auto Deploy guarantees consistency across our ESX hosts, thanks to template-driven, standardized hardware processes
Pros and Cons
- "On the previous HPE platform, we struggled because everything was independent. We had to manage firmware on each server, storage and network configuration on each server. Synergy is template-driven so we can ensure consistency of all of those settings. It allows us to standardize configuration and ensure consistency across the board."
- "In terms of our cost of operations, given the reduction of our deployment times, down to 20 percent of the time it used to take, we are definitely saving time, and that is time our engineers can spend doing other things, working on other projects and priorities."
- "A big thing for me is moving InfoSight for ProLiant into OneView, or at least connecting it. Today we have to use the iLO Amplifier Pack and that would require us to reconfigure iLO on every single one of the servers, independently, to get that data into InfoSight. We're really looking for a single control and management plane."
- "We've had quite a few issues with stability on this system, with the Gen10 blades - with memory specifically. It's been problematic."
What is our primary use case?
VMware is our primary use case for this solution. We run all of our production servers and non-production servers. That's what our cloud delivers virtual workloads to.
How has it helped my organization?
Today we're using a stateless Auto Deploy, which guarantees consistency across all of our ESX hosts, but that is only possible if we're using template-driven and standardized processes on the hardware. We can guarantee all of our network and our storage, the firmware baselines - everything is exactly the same for every system that sits within a cluster.
It has improved management of our IT landscape because we spend a lot less time dealing with inconsistencies and things like firmware and driver management.
Synergy also helps us implement new business requirements quickly. We can deploy new ESX servers faster than we could on the previous c-series blade systems.
It has positively affected the efficiency of our IT infrastructure team quite a bit in the last year. We spend less than a day deploying new hosts, where it would take us a week previously. So our deployment time is about one-fifth of what it was. We're able to deliver expanding capacity at a much faster rate. We're also looking to continue that into automation using OneView so that we can automate that process, rather than having an IT team handling all those steps manually.
It would typically take us about a week to deploy a new host and now we're at less than a day. So in terms of our cost of operations, given the reduction of our deployment times, down to 20 percent of the time it used to take, we're definitely saving time. That's time our engineers can spend doing other things, working on other projects and priorities.
What is most valuable?
Everything is template driven so it helps us standardize all the settings across all the many servers. On the previous HPE platform, we struggled because everything was independent. We had to manage firmware on each server, storage and network configuration on each server. Synergy is template-driven so we can ensure consistency of all of those settings. It allows us to standardize configuration and ensure consistency across the board.
What needs improvement?
A big thing for me is moving InfoSight for ProLiant into OneView, or at least connecting it. Today we have to use the iLO Amplifier Pack and that would require us to reconfigure iLO on every single one of the servers, independently, to get that data into InfoSight. We're really looking for a single control and management plane.
Also, Fibre Channel support within the Virtual Connect modules is lagging behind on the speed and the connections and configuration.
What do I think about the stability of the solution?
We've had quite a few issues with stability on this system, with the Gen10 blades - with memory specifically. It's been problematic.
What do I think about the scalability of the solution?
The scalability is good for our size of company. The way we're deploying ESX and the automation that we're doing through OneView, it doesn't matter whether we're trying to add one host or ten new hosts, it takes roughly the same amount of time. So it allows us to scale much quicker than we did previously.
How are customer service and technical support?
On a scale of one to ten, technical support is a five. We get decent support, but it could definitely be improved.
Which solution did I use previously and why did I switch?
When they told us that the c7000 was being retired, we decided we didn't want to invest in a technology that had an end date. We started looking at Synergy as a replacement and started migrating to that.
How was the initial setup?
The setup was pretty easy, but we did have familiarity with OneView prior to deploying it. That probably helped.
What about the implementation team?
We did not use a third-party.
What was our ROI?
I'm not involved with the financials, but from a labor perspective we have definitely seen ROI by reducing the time it takes for us to deploy. We're reducing the man-hours we're spending on deploying new systems as well as on maintaining the existing ones.
Which other solutions did I evaluate?
We have a dual-vendor strategy, so HPE isn't the only vendor that we have. We're running Cisco and HPE, the two major vendors, and I don't think that any of the alternatives outside of those two have anything that can match the scale and ease of use of those two platforms.
What other advice do I have?
Look past the upfront, initial acquisition costs. A lot of your return on the investment is going to be in labor saved, as well as driving consistency and conformity in the environment.
I rate Synergy at eight out of ten. Overall, we're pretty happy. There are minor things, like the InfoSight integration into OneView and some stability issues which are more attributed to Intel CPUs than the platform. We've been pretty happy with it. Since getting it set up, it's been very easy to manage and maintain.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Server Engineer at a outsourcing company with 5,001-10,000 employees
We stick a blade in, build a server profile from the template, and it just goes
Pros and Cons
- "It gives us ease of use. It's nice because we don't have to mess with networking once it's set up. Once it's done, we just put another blade in and go from there. We don't have to go back in, run more cables, deal with more data center stuff. We stick a blade in, use the server profile template, build out a server profile from that, and it just goes."
- "It gives us a lot more flexibility for spinning up new hypervisors, compared to the c7000."
- "I would like the ability to have my storage components accessed from any other frame across the backplane. If we have a storage module and we run out of space in that frame, it'd be nice to be able to share it across the frames. You can do it with hyperconverged. Why can't you do it with Synergy?"
What is our primary use case?
We use it primarily for hypervisors at the moment. We're looking at expanding into VDI, but it's primarily for hypervisors.
How has it helped my organization?
It gives us a lot more flexibility for spinning up new hypervisors, compared to the c7000. We use the VMM tie-in. There's a VMM OneView plugin that works really well. We do one-touch deployment for our new hypervisors.
It helps us implement new business requirements quickly. If we needed to, we could spin up a number of hypervisors pretty easily.
In terms of the efficiency of our IT infrastructure, the capacity is pretty nice. The density that we get out of it is really nice. It's a regular chassis and the blades go up to about 1.5 terabytes or so. We fill them with a terabyte. We went from two c7000s, fully-populated, to one Synergy frame, half-populated. It frees up a lot of space.
It has also decreased our deployment time. When we stood up the hypervisors from images, it probably took us about three or four hours per hypervisor. With the VMM plugin that we have with it, all four of the new hypervisors we just deployed were done in about 30 to 45 minutes. As for our cost of operations, it has reduced our power consumption, at the very least. It has also reduced the time that we would put into a c7000.
What is most valuable?
It gives us ease of use. It's nice because we don't have to mess with networking once it's set up. Once it's done, we just put another blade in and go from there. We don't have to go back in, run more cables, deal with more data center stuff. We stick a blade in, use the server profile template, build out a server profile from that, and it just goes.
The networking is so easy. We came from c7000s and we had to deal a lot with Virtual Connect. The new networking stuff, the new OneView solution for Synergy, is probably the best part about it. We haven't upgraded it yet, but we're looking forward to updating it and seeing how easy that is compared to the c7000.
What needs improvement?
I would like the ability to have my storage components accessed from any other frame across the backplane. If we have a storage module and we run out of space in that frame, it'd be nice to be able to share it across the frames. You can do it with hyperconverged. Why can't you do it with Synergy?
What do I think about the stability of the solution?
The stability is pretty good. We had a DIMM fail from ECC memory. We didn't have any outage. It just isolated it off to the side. We have the remote support set up so they opened a ticket and had a guy out to us at 7:00 in the morning.
What do I think about the scalability of the solution?
The scalability is pretty good. I think you can take it up to something like 21 frames if you really want to. We'll never have a use for that, but it seems pretty good.
How are customer service and technical support?
Technical support was a little busy the last couple times I've had to contact them. It was a new product. Support wasn't bad, it was just a little slow.
Which solution did I use previously and why did I switch?
Our c7000s were getting old, end-of-life, and we wanted to condense. We freed up a lot of space in our data centers lately, and that was part of it.
How was the initial setup?
The initial setup was pretty easy. There's a learning curve to it, just like there is with anything else. There are "ifs," "and's," and "but's," but they cabled it up for us. It was pretty straightforward after that.
What about the implementation team?
We bought it through our VAR, American Digital. But most of the people who came out were from HPE directly.
What was our ROI?
We haven't really computed ROI. It was more of a lifecycle replacement that we came across.
What's my experience with pricing, setup cost, and licensing?
After buying it, I don't think there are any costs other than for regular support.
Which other solutions did I evaluate?
We looked a little bit at Nutanix. We looked at the Cisco UCS chassis too. We went with HPE mostly due to the fact that we're already an HPE shop. We already had OneView. We were pretty happy with the c7000s. They were always solid. Synergy seemed pretty mature. I'm not a huge fan of some of the marketing around it. It works very well for what it does. They try and build it up to be things that it's not, for most people.
What other advice do I have?
It's a pretty good solution depending on what your use case for it is. If you're looking for a blade system, you're looking for density, and you're looking for something that's going to be easy for your guys to spin up and get going, have a look at Synergy.
The biggest lesson we've learned from using this solution is to double-check the cables that your VAR orders for you, before the product arrives. Other than that, we've been happy with the product overall. It's one of those things where when it works, it works, and there are no complaints.
I give Synergy a nine out of ten. It works really well. We've had good results with it. The only problem is, as I said, the storage module doesn't share across the frames.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: September 2026
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