Systems Engineer at a retailer with 1,001-5,000 employees
Real User
Significantly decreases deployment time and the number of support issues
Pros and Cons
  • "In terms of the productivity of our deployment team, the amount of time has been decreased a lot. In the past, to deploy one c7000 chassis with 15 or 16 blades, we literally used to spend two to three weeks. But with a Synergy, it's very quick. Within three days we can do the deployment."
  • "I would definitely like to see them fix the firmware updates on all the blades. No matter what operating system it is running on, make sure I can do the firmware as well as the software for those firmware components at the same time. I don't want to have to rely on an external product. Let's bring that product inside the menu so that I have a better experience with updates."

What is our primary use case?

Virtualization is our primary use case.

How has it helped my organization?

The deployment time has been decreased a lot. There are fewer things to configure and that increases productivity and provides time to work on different things. Fewer resources are required and it requires less of my time. 

In terms of the productivity of our deployment team, the amount of time has been decreased a lot. In the past, to deploy one c7000 chassis with 15 or 16 blades, we literally used to spend two to three weeks. But with a Synergy, it's very quick. Within three days we can do the deployment.

Because we are bringing in and deploying things very quickly, we can go to the business and give them solutions pretty quickly. It helps us to implement new business requirements quickly.

Moreover, the number of support issues with this particular Synergy environment is way less than with c7000 so I'm very happy with that. I'm not opening as many support tickets as with the c7000. That's where it's great for our whole team.

With the decrease in support issues, there has been a decrease in our cost of operations.

What is most valuable?

The ease of deployment is the first thing that comes to mind.

What needs improvement?

I would definitely like to see them fix the firmware updates on all the blades. No matter what operating system it is running on, make sure I can do the firmware as well as the software for those firmware components at the same time. I don't want to have to rely on an external product. Let's bring that product inside the menu so that I have a better experience with updates. Firmware is a very big thing.

I would also like them to bring management of all the Synergy equipment into a single management interface, no matter where they're located.

Buyer's Guide
HPE Synergy
March 2024
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.

For how long have I used the solution?

2 years

What do I think about the stability of the solution?

No major outages. We have had a few small issues here and there but that's about it.

What do I think about the scalability of the solution?

We are hitting our third Synergy rack and we are buying the fourth. You can go well with it until seven. After seven, you probably need to put another management ring in there. Other than that, it can scale and work exceptionally well.

How are customer service and support?

We have gotten some very good technical support from a few guys. I even have their names. Whenever we call them, we generally get support from those two or three guys and we are happy with them.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution because of business requirements. When the business feels that we are a little bit late or declining, that's when we need to look into different solutions and price.

How was the initial setup?

The initial setup is straightforward. I worked on it a lot for one year. Synergy is a little bit different, but I got enough training initially. In addition, HPE deployment guys were there for the initial setup. Later I did it myself.

What about the implementation team?

We did it for ourselves.

What was our ROI?

ROI has been pretty good, although we're still investing a lot.

Which other solutions did I evaluate?

We also shortlisted Cisco and Dell. We went with HPE because we are pretty comfortable with it. The price was also competitive enough to beat them.

What other advice do I have?

Look into Synergy. It's a pretty decent a product at the enterprise scale. It has all the capabilities. 

The biggest lesson we've learned from using this solution is that the product is really good. When we see the next iteration of the product, and that the company does a very good job of fixing issues, we really like it. That's what happened when we upgraded from c7000 to Synergy.

I would give the product about an eight out of ten. The product is pretty rock-solid. There are small issues here and there. But it has helped me to decrease my deployment time, and the number of support calls and time spent on support have been decreased a lot compared to c7000 and the issues that we were seeing with that. That's why I like it.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Director at Kdipa
Real User
The newer technology is driving business and easing the administration process
Pros and Cons
  • "With OneView, we can take care of all our servers in one dashboard."
  • "We haven't seen any ROI, and it hasn't reduced our cost of operations."

What is our primary use case?

We use it for our infrastructure. We have multiple servers, therefore we use it as our main infrastructure for applications to host our servers.

We don't have a hybrid cloud environment. We use on-premise.

It has made our IT infrastructure teams more efficient. Previously, we had a standard infrastructure, which was compute, power, and storage. They had to run from one place to another to create a virtual machine. Now they can do everything in one shot.

How has it helped my organization?

In our old infrastructure, we had very high I/Os. Now, with Synergy, this has been reduced.

The newer technology is driving business and easing the administration process.

What is most valuable?

Synergy is a composable infrastructure. To have the ability to create:

  • Workloads
  • Power
  • Compute
  • Storage.

This is what drew us to Synergy.

With OneView, we can take care of all our servers in one dashboard.

What do I think about the stability of the solution?

It is very stable. We never had any issues with it.

What do I think about the scalability of the solution?

It is highly scalable.

How are customer service and technical support?

I have not used the technical support because I haven't had any issues.

Which solution did I use previously and why did I switch?

Our infrastructure was very old. We had a lot of high I/Os. It was taking us a long time to create servers, etc. We knew that we had to change.

How was the initial setup?

The initial setup was very straightforward. It took us around six hours to set it up. There were no complications at all, because Synergy comes as a box. You don't have to do anything. You just have plug it into the network, and that is it. It's done.

What about the implementation team?

We used a reseller, KDCC, for the deployment. They was great.

We used HPE’s Pointnext services to help move to this solution. They were great. The Professional Services of HPE were great. They came and set it up, making it an easy process.

What was our ROI?

We haven't seen any ROI, and it hasn't reduced our cost of operations.

The solution has decreased our deployment time by 70 percent.

What's my experience with pricing, setup cost, and licensing?

It costs us around $60,000 a year.

The solution has reduced our IT infrastructure costs by 50 percent.

Which other solutions did I evaluate?

We looked at Dell EMC, VCE, and HPE. We went with the newest technology, which was composable infrastructure. The others were just hyper-converged infrastructure.

What other advice do I have?

I would recommend the product. My team is very happy with the way the product is right now. It is an excellent product. We hadn't any issues with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE Synergy
March 2024
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
Real User
Manageability Is Through OneView - I Can Get All Information About The Box Any Time I Want
Pros and Cons
  • "The most valuable feature is its composable infrastructure. Everything I need is in the box. Manageability is through OneView, so I can get all the information about the box itself at any time I want."
  • "I'd like to see the firmware updates, as well as the built-in OneView and imager in Composer, become a little more powerful and faster."

What is our primary use case?

Our primary use case is virtual desktop infrastructure. We use them to run VMware Horizon View for engineering applications and higher-end desktop users.

The primary workload is workstations using NVIDIA Tesla cards. It helps our engineering students to run CAD applications no matter where they are on campus, instead of having to go to a lab to do it.

How has it helped my organization?

The biggest example is that, instead of having to buy a bunch of workstations - 29 or 30 for a room - we can just implement 50 VDIs and students can use them anywhere. Students don't particularly like to come to a lab just to do work. They like to work collaboratively. This gives them the ability not only to do that, but it also gives them the ability to do it in a classroom. Even if they're in a regular classroom, they have access to higher-performance machines to do simulations and that kind of stuff.

In terms of our IT landscape, it's self-managing. It's self-contained. And because it's OneView, it's the same management interface as we use for the rest of the infrastructure, so I only have to learn one tool.

When it comes to implementing new business requirements, if they need more machines, or the number of students increases in that particular discipline, it's very easy to replicate our current machines. Getting things online and being able to provide those workstations is much faster. Once we have it up and running, to deploy new virtual machines there is probably a 90 percent decrease in the time needed to get them up to speed.

Also, as far as the efficiency of our IT infrastructure team goes, we don't have a lot of bodies on our team. The easier things are and the more consistent they are, the more we can do more with less.

In addition, Synergy has reduced our cost of operations. It costs less to run that infrastructure than 40 to 50 standalone workstations. I would say our total cost of ownership is decreasing.

What is most valuable?

The most valuable feature is its composable infrastructure. Everything I need is in the box. Manageability is through OneView, so I can get all the information about the box itself at any time I want.

Set up is easy. If I need to add additional capacity, I can just slide new blades in and get the profiles from the previous ones. It's easy to expand.

What needs improvement?

I'd like to see the firmware updates, as well as the built-in OneView and imager in Composer, become a little more powerful and faster.

I would expect that newer blades that would go in it would have newer processors and be faster. It's pretty flexible with storage. There are new solutions on the storage front, that are going into it as well. I expect that portfolio to increase, just like with the rest of the solutions they have.

Other than that, I think everything's great.

What do I think about the stability of the solution?

It's been very stable. We've had no issues. It's been rock-solid.

What do I think about the scalability of the solution?

It easily scales. You can put three frames in a rack and they all interconnect, so it's not an issue there.

How are customer service and technical support?

Technical support is very good. We haven't really had to use it a lot, but the times we have had to use it, it's been very good.

Which solution did I use previously and why did I switch?

We came to a point where we had to start replacing a bunch of workstations. We sat down and thought about what the best path forward would be and what flexibility we wanted in the product. Once we worked through that, this solution was a no-brainer.

How was the initial setup?

The initial setup was straightforward. We've been using HPE products for a long time. We've been using blade servers for a while. We were coming off a c7000 solution, so it was really easy to understand what they were doing and just jump right in. It wasn't a big, major shift. Just an evolution to a better product.

What about the implementation team?

We used a reseller - NWN. Our experience with them has been very good.

What was our ROI?

We have seen a huge ROI. Instead of having to buy 50 workstations - and we didn't have room for them, where we would need another classroom or another area - we didn't have to invest in any of that. Air conditioning was already taken care of. Power was already taken care of because it's in the data center, so we didn't need to worry about outfitting a classroom with furniture, new workstations, and everything else.

Which other solutions did I evaluate?

We've been an HPE shop for a long time, so we really didn't have any other vendors. We knew everything was rock-solid. It was an environment that we were comfortable with. All my staff is trained in it and it didn't make any sense for us to really look at any other product.

But honestly, I don't think there's any other product that is at that level today. Most products are probably two to three years behind. I had no problems. I was very comfortable with it.

What other advice do I have?

Make sure you understand the whole solution. If you're used to doing things the old, manual way, make sure you understand what OneView does, and how it can automate and orchestrate bringing the platform up to speed, and then, what happens after that. If you do that, you'll easily see that it's a big time-saver and it's much easier to manage.

The biggest lesson I learned from using this solution is that it is a lot simpler than what I thought it was going to be like, when we were going to deploy.

I would rate Synergy as ten out ten because

  • it's easy to use
  • rock-solid
  • straightforward to deploy
  • easy to expand.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Engineer at Scientific Games
Real User
Our maintenance and production times have been cut in half over our previous solutions
Pros and Cons
  • "As we purchase and install more Synergy chassis, then we will be able to manage them together as one entity, as opposed to multiple separate cabinets."
  • "I would like the ability to take the storage tray that is in a chassis and share it out to multiple chassis, not just the servers within the same chassis. This would be more efficient with resources."

What is our primary use case?

We use it as a VMware host. We're a highly virtualized environment, so we run several VMs per blade.

How has it helped my organization?

With the new purchase, we've been able to upgrade our VMware from 5.5 to 6.7 to the newest version for hardware compatibility.

As we purchase and install more Synergy chassis, then we will be able to manage them together as one entity, as opposed to multiple separate cabinets.

The solution helps us to implement new business requirements quickly. We build customer in a box solutions that we ship out to casinos to manage their environments. This gives us added flexibility for building those out for customers.

The solution will affect the productivity of our development team shortly, as we have just purchased two of them for our development team to replace aging hardware. They will in production the next month and be on the same hardware. This will be a benefit for the development team to be able to develop in development on the same product, as we flip over to production.

What is most valuable?

The configurability of the cabinet is its most valuable feature.

Manageability is a lot less of a headache with OneView. The OneView profile pushing profiles out to hosts is pretty easy. It has decreased our deployment time by 50 percent.

What needs improvement?

I would like the ability to take the storage tray that is in a chassis and share it out to multiple chassis, not just the servers within the same chassis. This would be more efficient with resources.

What do I think about the stability of the solution?

It has been very stable. We have no issues with the ones that we have in production.

What do I think about the scalability of the solution?

That is something that we'll be able to test more as we put more in. However, we are definitely looking forward to managing multiple chassis in one environment.

How are customer service and technical support?

We've had very good support. The initial setup was probably where we engaged with the most with tech support, and not a whole lot since then.

Which solution did I use previously and why did I switch?

Our previous solution is just an older HPE chassis. We have multiple brands in the data center, but mainly c7000.

We needed to upgrade our hardware to be compatible with newer versions of VMware. Since we are basically an HPE shop, it was either newer blades for the c7000 chassis or a Synergy chassis. The Synergy chassis is the move of the future, which is what mainly influenced the purchase decision.

How was the initial setup?

The initial setup was pretty straightforward. We did run into a little issue with the depth of the box, so we had to order a deeper rack. That just delayed it a bit. However, we could have avoided this ahead of time if we knew that it was a bigger than a standard chassis.

What about the implementation team?

We used an integrator for the deployment. They were very good. They were able to get us in contact quickly with the right people when we had questions.

What was our ROI?

Our maintenance and production times have been cut in half over our previous solutions. We don't have a lot of bodies, so saving engineer time is a valuable resource.

We don't have to spend as much time managing it, so there is a savings of 50 percent over our older existing solutions.

What's my experience with pricing, setup cost, and licensing?

The biggest cost is the VMware licensing. 

In our whole environment, the cost is in the millions. On this particular chassis, the annual cost is 12 blades times approximately $40,000.

Which other solutions did I evaluate?

It was pretty much between Dell EMC and HPE. We are an HPE shop, and the Synergy chassis and the Dell EMC offering were pretty similar, so there was no real reason to change.

What other advice do I have?

It is worth a good hard look. I like the options which are available for the different slots, as opposed to just straight blades. It provides a lot of flexibility, and if that's what you're looking for, then you will definitely like it.

We really haven't had any issues, other than size. Everybody has been going that way anyhow, so that is nothing bad. It's been a powerful system and reliable, so far.

Account for the size and make sure that you have the proper space in the rack, then everything else will be fine.

The solution has affected our TCO by saving us in man-hours. As far as physical licensing, power, heat, and cooling, it is all pretty much the same.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Executive Manager - Data Center Virtualization at a insurance company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Flexible, robust, and simple to install
Pros and Cons
  • "The solution's greatest strengths lie in its ability to maintain a high availability and combine networking with hyper channel connectivity into a single component."
  • "There is always room for improvement. Based on our use cases, I don't believe there are any additional features required."

What is our primary use case?

We use HPE Synergy for infrastructure virtualization.

How has it helped my organization?

It is better to build the virtualization environment in this manner. To be honest, it is flexible and powerful.

What is most valuable?

The solution's greatest strengths lie in its ability to maintain a high availability and combine networking with hyper channel connectivity into a single component.

What needs improvement?

There is always room for improvement.

Based on our use cases, I don't believe there are any additional features required.

For how long have I used the solution?

I have been working with HPE Synergy for three years.

There are two versions of HPE Synergy, both known as Gen10. One is available only in hardware form, while the other is the Gen10 Plus, which has been recently released. However, we are currently using the 480 Gen10 version.

What do I think about the stability of the solution?

HPE Synergy is very stable.

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten.

How was the initial setup?

The implementation process is straightforward. It is not complex.

What about the implementation team?

We had assistance from the vendor to deploy it.

What other advice do I have?

The design and the physical setup are identical. As long as the configuration is done correctly, there should be no issues with operations such as patching and firmware updates.

I would rate HPE Synergy a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Marziyeh Bahrami - PeerSpot reviewer
Project Manager at AHS
Real User
Top 10
A top rated solution with an easy to integrate software
Pros and Cons
  • "It is a simple software to integrate with others."
  • "The pricing can be improved as it is a costly solution due to sanctions in Iran."

What is most valuable?

The insert RAM feature is the most valuable. It is a simple software to integrate with others like service desk applications and engine management.

What needs improvement?

In terms of additional features, there is nothing that I would add. However, the pricing can be improved as it is a costly solution due to sanctions in Iran. When we buy an HP service or system, we need a company in China to purchase it and send it to Iran. This gets very expensive as it takes time to complete this, and by the time we receive the product, the HP or Cisco company says it's the end of the sale, and there is a new version. The limitations and sanctions are very harmful to Iranian IT specialists.

For how long have I used the solution?

We have been using this solution for five years. It is deployed on a hybrid cloud.

How are customer service and support?

There are limitations to the technical support due to the sanctions in Iran.

What other advice do I have?

I rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a financial services firm with 1,001-5,000 employees
Real User
Helps to manage our IT landscape, especially in setting up servers quickly
Pros and Cons
  • "The Synergy environment provides us with one view. We're able to manage the entire stack, top to bottom, from that single view."
  • "Having a seamless DR implementation would help significantly."

What is our primary use case?

For us, it is a server refresh. We moved away from c7000 Enclosures.

How has it helped my organization?

The Synergy environment provides us with one view. We're able to manage the entire stack, top to bottom, from that single view.

The solution helps to manage our IT landscape, especially in setting up servers quickly, and making sure that the server types are distributed in our various dealer centers. That way, it's not reinventing the wheel all the time. It also helps us reconfigure servers for specific tasks and allocate more servers during busy times.

We are able to implement new business requirements quickly. For example, we are able to make sure that we implement DR capabilities at the snap of a finger. That's something that otherwise would have taken a couple of weeks to set up. We have the requirements already documented so we just replicate to other DR centers.

As a result of the solution, our IT infrastructure is about 60 percent more efficient than it used to be. DR was a big issue for us. Also, server provisioning, especially with the approach of using server templates and profiles, speeds up the time to market for servers. That's something that otherwise would probably take a couple of days to get done. Now it's just a push of a button. We're talking about it taking seconds to a minute.

In addition, I would say Synergy has decreased our deployment time by about 80 percent and it has reduced our cost of operations

What is most valuable?

Composability.

What needs improvement?

Having a seamless DR implementation would help significantly.

There is room for improvement to OneView.

For how long have I used the solution?

We are still in implementation.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and technical support?

On a scale of one to five, five being excellent, technical support is a four.

Which solution did I use previously and why did I switch?

It was just time for a hardware refresh. We had run to the end of our hardware refresh cycle. We are an HPE shop, so we came from a c7000 to Synergy.

How was the initial setup?

The initial setup was complex. It's due to understanding the environment. My team had zero knowledge about the environment so we significantly leveraged resources from the reseller. Most importantly, we depended on them to bring all the technical expertise. We then got onboard to do what we could manage.

What about the implementation team?

We used a reseller. On a scale of one to five, five being excellent, our experience with the reseller was a four.

What was our ROI?

We are not there yet. We are still in implementation. There are savings but we haven't measured them yet. We know we will see ROI. In terms of TCO, it's still too early to know because we're building all the processes and everything needed to manage the environment.

Which other solutions did I evaluate?

We looked at Cisco UCS.

What other advice do I have?

Give it a chance. Go in head-first and, as you go through the process, you'll see that the benefits start showing themselves. But you have to make sure you have good governing processes implemented before you get in there.

The lessons we have learned from using this solution include the need to have an initial idea or knowledge of how the platform should work. We learned what kind of processes we needed to put in place to manage the environment before actually deploying. We depended on the reseller to do that. Those are some of the challenges that we have gone through.

We haven't gotten too much into the hybrid cloud environment. Everything is still on-prem. However, we run discreet workloads. I think the hybrid cloud environment is the next evolution for us. Similarly, HPE’s Pointnext services will be in our next phase of implementation.

I rate it at a nine out of ten. It completely changes the way we do business and there are a lot of opportunities. It especially decreases the time to market significantly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmed Aboauf - PeerSpot reviewer
Service Delivery Manager at iSky Development
Real User
Great features and very flexible including configuring the interconnects on chassis use
Pros and Cons
  • "Great flexibility including configuring the interconnects on the use of the chassis."
  • "Product documentation is disorganized."

What is our primary use case?

I'm a system integrator and service delivery manager dealing with strategy. We are an HPE partner company. 

What is most valuable?

The interfusion and administration are great features that all HPE products have. I also like the flexibility including configuring the interconnects on the use of the chassis.

What needs improvement?

I find the product documentation to be disorganized; it's not intuitive and the info required for checking a specific step-by-step configuration is buried under too much literature. This could be a more robust solution with an effective internal storage portfolio for the servers. If they were to provide an end-to-end NDM product, that would be much better.

For how long have I used the solution?

I've been using this solution for over a year. 

What do I think about the stability of the solution?

The solution is quite stable. 

What do I think about the scalability of the solution?

The solution is scalable for our customers' requirements. 

How are customer service and support?

In general, the technical support is pretty good but it's not the best here in India. There is a lack of knowledge, especially in the storage area. We had implementations that required some workarounds and support wasn't able to help because they were working with a specific scripted plan and didn't have enough information to deal with all aspects of the deployment. 

How was the initial setup?

The initial setup is very easy and straightforward. 

What other advice do I have?

Our customers are generally medium to enterprise size clients and mainly in the banking sector. HPE is currently running neck and neck with Dell but if I had to make a choice, I'd recommend HPE. If all your requirements are well-defined, pre-deployment and implementation is easy.

I rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free HPE Synergy Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free HPE Synergy Report and get advice and tips from experienced pros sharing their opinions.