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reviewer1633284 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Easy to set up and scale, but should be more user-friendly
Pros and Cons
  • "The stability of the solution is very reliable."
  • "The profiles aren't so easy to work with."

What is most valuable?

The stability of the solution is very reliable. 

The solution can scale up if a company needs it to.

The initial setup is very easy and quite straightforward.

What needs improvement?

I've found the user experience to not be that great. It's something that they could really improve on. They need to make it more user-friendly.

The profiles aren't so easy to work with.

We find the agility to be lacking.  

For how long have I used the solution?

I've been using the solution for the past few years. I've used it for a while and have some time to get to know the product. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It does not crash or freeze. It's reliable. The performance is great.

Buyer's Guide
HPE Synergy
June 2025
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution scales very well. If a company can expand it, it can do so. 

Few people are using it now. Previously, we had many more users. Right now, we may have a few hundred users. 

How are customer service and support?

We've never used technical support. We've never really had a need to reach out to the technical team. Therefore, I can't speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

I also have experience working on Cisco products. While HPE is a good solution, I do find Cisco to be a bit better.

How was the initial setup?

The initial setup is very simple and straightforward. It's not complex or overly difficult. A company shouldn't have any issues.

What other advice do I have?

I'm a customer and an end-user. I don't have a business relationship with HPE.

My understanding is that we are on the latest version of the solution at this time. I can't speak to the exact version number.

I would advise if you need to choose between this solution and Cisco, that Cisco might be a better option. 

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at DUKSCO SARL
Real User
Enables centralization of all administrative tasks
Pros and Cons
  • "The product enables the centralization of all administrative tasks."
  • "Technical support was time consuming and unsatisfactory. The initial product setup was complex, lasing around three weeks to a month."

What is our primary use case?

We are primarily using this product to build a private cloud infrastructure.

How has it helped my organization?

While it is difficult for me to state how the product has improved my organization without making use of a comparative frame of reference, I can state that it has enabled us to centralize all administrative tasks. 

What is most valuable?

What I find most valuable about this product are the number of interface combinations made possible with a single computer node. Secondly, I would rate the ease of configuration.

What needs improvement?

As concerns room for improvement, the number of levers in the system should be addressed. Technical solutions should be made easier. The advice I would give is that HPE Synergy increase the availability of the deployment. 

For how long have I used the solution?

We have been using the product for one year.

What do I think about the stability of the solution?

I have not been using high speed for long enough to give an adequate rating of the product's stability. 

What do I think about the scalability of the solution?

I consider this product extremely scalable. A single view allows for tremendous management capabilities. 

How are customer service and technical support?

I have had to make use of technical support for one or two problems concerning product deployment. I had to instruct them to use their headphones. Only at this point did they give me results and they were not good. I had to request to be escalated and this was time consuming. The last issue for which I had to turn to technical support involved the apparent loss of a compute node on one of the computers. 

Which solution did I use previously and why did I switch?

Previously, we used an IBM Blade Server and, subsequently, the IBM system. 

How was the initial setup?

The initial setup was complex and this can take around three weeks to a month. 

What about the implementation team?

I do integration on behalf of the customer. 

What's my experience with pricing, setup cost, and licensing?

I cannot properly advise on setup, pricing or licensing costs. 

Which other solutions did I evaluate?

We did not evaluate other options before settling on HPE Synergy and, besides, this decision was not in my purview to make. 

What other advice do I have?

The entire company and all its customers are utilizing this product. Plans are in place for future upgrades. 

I would rate HPE Synergy an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
HPE Synergy
June 2025
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
reviewer1136874 - PeerSpot reviewer
System Integration Engineer at a computer software company with 1-10 employees
Real User
Stable and well-built with a straightforward setup
Pros and Cons
  • "The solution is built very well. It's very robust and durable."
  • "In the past, I have had issues with configurations."

What is our primary use case?

Most of our use cases are under NDA. I can't speak to how specific clients use it.

Use cases can vary by quite a bit. Generally, companies can use it as a computing system, as a database, or for virtualization. There are very different use cases that can be covered by this product.

What is most valuable?

The product is mostly stable.

The solution is built very well. It's very robust and durable.

The installation is straightforward.

If a customer would like to, they have the opportunity to buy technical support licenses.

What needs improvement?

In the past, I have had issues with configurations.

For how long have I used the solution?

I've been doing installations for a while at this point. Likely, it's been about a year.

What do I think about the stability of the solution?

The product is mostly stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable. I haven't had any issues with the hardware. It's a well-built product and it's durable.

What do I think about the scalability of the solution?

I wouldn't describe this solution as scalable as it is hardware. It's scalable inside the chassis. However, I have not tried to scale it yet. I don't really have experience in this aspect.

We have four clients that are currently using the solution.

How are customer service and technical support?

I don't have any experience with technical support. That's handled on the customer side. If they have issues with the solution, they would contact HPE directly. I'm just an installer.

How was the initial setup?

The initial setup is pretty straightforward. An organization probably wouldn't have too many issues. I have struggled with the configuration aspect, however. That can be a bit difficult.

I cannot remember exactly how long the deployment takes in its entirety. It's maybe an hour or so, for the physical installation. After that, the deployment and configuration depend on the organization and its requirements. Sometimes it's a couple of hours. Sometimes it takes two days.

You only really need two people for deployment and maintenance.

What about the implementation team?

I handle the installations for clients. I'm an integrator.

What's my experience with pricing, setup cost, and licensing?

You can purchase support licenses for this product. Those would need to be paid on a yearly basis.

What other advice do I have?

I'm an integrator and I mostly deal with solution hardware. I also use HPE Rack.

I install the latest versions of the solution.

I would recommend the solution as it is very well built. As a chassis, I would rate it at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Chief Technical Officer at a tech services company with 201-500 employees
Reseller
Great for software defined solutions, has good storage; integrations can be complicated
Pros and Cons
  • "Great data storage and very good for software defined solutions."
  • "Changes to the solution are quite complex."

What is our primary use case?

We are resellers of HPE Synergy and I'm the CTO. 

What is most valuable?

Synergy has great data storage and it's a storage module. It's very good for software defined solutions. For example, customers needing a large data solution can use Synergy with blade and storage modules, but in a VMware environment for database solutions, Synergy is not useful. The important thing is the application - I think Synergy is a very good solution in some cases, but not for general purpose solutions or mixed environments, such as VM and physical environments that require larger storage.

What needs improvement?

I think the main issue with Synergy is a topology that HPE defines to connecting and creating a cluster. There are satellites and interconnecting modules which should interconnect with one special topology. If you want to change that and add another shelf in the cluster you have to change everything. I think it's very, very complex. But for example, in UCS, you have fabric interconnects, USC blades connect to fabric interconnects. It allows you to add more and more USC blades to the fabric interconnect. There is no connectivity between blades chassis. In Synergy, there are many connections between the blades chassis and I think that's the main issue. The other thing is that Synergy has a composer module that OneView runs on and which manages that cluster. I don't like HPE softwares. I think, for example, in comparison, the UCS manager is the better solution for managed blades than OneView. OneView is not as strong for that

It would be helpful if Synergy would add Cisco networking products, and network models in CSG, C 7000, maybe Blade models, software Cisco products, for example, b 22, CISCO B22 modules. I think the number of customers that use Cisco in their data centers is more than the customers that use HPE solutions. Because of that, I think HPE should add Cisco products and network modules to Synergy - I think that would be a good idea. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

Although the setup is complex, once it's up and running, the product is stable. 

What do I think about the scalability of the solution?

The scalability is very complex. In Cisco, you connect everything to fabric interconnect. You can attain the blades on their fabric interconnect so scalability is one of main issues in Synergy.

How was the initial setup?

Because of the cabling between FLM modules and a composer, the initial setup is complex. We are more familiar with IPv4 than IPv6. I think the initial setup is more complex than for UCS or c7000.

What other advice do I have?

This is a good solution but it has some issues. 

I would rate this solution a seven out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Rami.chiha - PeerSpot reviewer
Principal Systems & Storage Engineer at a tech company with 51-200 employees
Real User
Top 5
Good uptime and performance, yet easy to manage with a user-friendly interface
Pros and Cons
  • "The Online firmware update for the virtual connects has minimized our downtime windows."
  • "Technical support for this solution has a very good initial response; however, escalation takes time, and most of the time the first level of support cannot solve your case."

What is our primary use case?

We use the Synergy Frame to host the main infrastructure for a big project. We have multiple Synergy Frames that are all managed by a single OneView interface.

The uptime and the performance meet our expectations, plus the integration with 3PAR is very good.

How has it helped my organization?

The OneView installed on the Composers has a very friendly user interface, which helps to manage the compute modules in the frame, compared to management used in legacy technologies.

The Online firmware update for the virtual connects has minimized our downtime windows.

What is most valuable?

The features we found most valuable are:

  • Using only two virtual connect modules to support network for multiple frames
  • Ease of management using the OneView Composer
  • Online firmware update for the Virtual Connects, which are part of a single logical interconnect module

What needs improvement?

The OneView has improved a lot throughout the years with the release of the Synergy and OneView version 4, although it still has issues. The stability and smoothness of firmware upgrades for the compute modules can be improved by enabling full composability of the Synergy Frame.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

Our impression of the scalability is very good in terms of Composer and virtual connects, since you need only two of each for multiple frames.

How are customer service and technical support?

Technical support for this solution has a very good initial response; however, escalation takes time, and most of the time the first level of support cannot solve your case.

Which solution did I use previously and why did I switch?

We used a different solution previously, but we switched because of the ease of management, and in addition, this solution is future proof.

How was the initial setup?

The initial setup is done by a partner and it is straightforward, but it takes time.

What about the implementation team?

Our deployment was handled by a Vendor Team, and they are very experienced.

Which other solutions did I evaluate?

We did evaluate other options before choosing this solution, including Dell PowerEdge M1000e and Cisco UCS.

What other advice do I have?

My suggestion is to go with HPE Synergy Composer v2 once it is released. 

Have HPE support with you while doing hardware upgrades.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Advisor System Administrator at a computer software company with 501-1,000 employees
Real User
Increased capacity has allowed us to implement the Blue-Green Deployment methodology
Pros and Cons
  • "The most valuable features of this solution are the ease of management and the integration with OneView."
  • "A faster Composer module would be a good inclusion for the next release of this solution."

What is our primary use case?

We're using Synergy primarily as a replacement for our C7000 Blade servers, which are going out-of-life.

We use VMware ESX across all of our Synergy nodes. On top of that, we have a mixture of workloads from web servers, application servers, and Microsoft SQL databases.

How has it helped my organization?

Using this solution has allowed me to devote more time to other tasks since the administration is so easy.

Our business needs are somewhat static, so we do not often have to implement new business requirements. However, when we have had to spin things up quickly, we were able to do that in this environment.

This solution has greatly increased the efficiency of our IT infrastructure teams. We have fewer administrators working on the infrastructure, and we’ve now been able to transition a number of those people into DevOps roles.

This solution has decreased our deployment time, although I cannot give exact figures. I can say that we’ve been able to implement the Blue-Green Methodology as a result of the increased capacity that we have in the Synergy environment.

Using Synergy has reduced our cost of operations because it allows more dense placement of the virtual machines than our previous solution.

What is most valuable?

The most valuable features of this solution are the ease of management and the integration with OneView. The ease that we can allocate servers during busy times helps us to manage our IT landscape.

What needs improvement?

A faster Composer module would be a good inclusion for the next release of this solution.

I would like to see an increased variety of uplink options in the Virtual Connects.

The inclusion of these features would allow us to more easily grow our network infrastructure and accommodate future growth.

There are improvements that can be made in the area of OneView integrations and firmware, with respect to how the proper firmware versions are matched to the OneView installation that you have. 

What do I think about the stability of the solution?

This solution has been quite stable for us, so far. There have been a number of updates and the product is still going through a maturity cycle, so I expect that the stability will continue.

For the most part, our developers are not aware of the underlying infrastructure on which they're doing the work, but that’s probably a good thing because if they were aware then it may be for bad reasons. We’ve had a lot of success with continuous uptime on these boxes, so it’s not really noticed by our developers.

What do I think about the scalability of the solution?

One of the reasons that we purchased Synergy is that it's easily scalable.

How are customer service and technical support?

Technical support has been a bit of a mixed bag. When we've had issues, we've called in and sometimes it's taken a while to get to a resolution. Generally, I would say that I'm satisfied with technical support.

We have used the HPE PointNext services, and they are very knowledgeable engineers.

Which solution did I use previously and why did I switch?

We were using C7000 Enclosures and some Rack Mount servers. Our existing C7000 Blade Chassis Enclosure was performing well, but it is going end-of-support so we needed something new. We did an evaluation of Synergy and we found that it fit our needs.

How was the initial setup?

The initial setup was fairly straightforward.

What about the implementation team?

We used a value-added reseller and hired the HPE installation services to come with the solution. They assisted us with setting it up, and the experience was quite good.

What was our ROI?

We have seen ROI, although I do not have datapoints that I can share.

What's my experience with pricing, setup cost, and licensing?

We pay for licensing on the fibre channel uplinks, on the Virtual Connect, which is an add-on. This is in addition to the VMware and Microsoft licensing for the operating systems.

Our IT infrastructure costs have not been affected by this solution. Most of our infrastructure surrounding and supporting Synergy was already purchased prior to it being set up.

Which other solutions did I evaluate?

We did not look outside of HPE, as we're exclusively an HPE shop on the compute side. We looked at the available offerings and wanted to make sure that they fit our needs through a proof of concept.

What other advice do I have?

Synergy is definitely a solution that I would recommend for forward-thinking IT shops.

The biggest lesson that I have learned is to make sure that you do all of the available training sessions on the new technology.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of Infrastructure at Alliant Cooperative Data Solutions
Real User
Scalability helps us manage our IT landscape - we can add nodes as needed
Pros and Cons
  • "It has had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly."
  • "I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis."

What is our primary use case?

We use it for our analytics platform.

How has it helped my organization?

We're able to support the placement of devices a lot more quickly.

It helps us manage our IT landscape because it's very scalable, so we can add nodes as we need to.

When it comes to implementing new business requirements quickly, the solution is helpful. We had to build out a topology to support new software that we're running. We were able to just drop it in and, within a week, we were up and running.

It has also had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly.

Synergy has decreased deployment time. We have gone from about a week down to two days.

What is most valuable?

The most valuable feature of the solution is its manageability.

What needs improvement?

I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis.

What do I think about the stability of the solution?

The stability is great. We haven't had any issues with it so far.

What do I think about the scalability of the solution?

The scalability of the solution is similar to the previous c7000.

How are customer service and technical support?

We haven't had to open a case with technical support, which is great.

Which solution did I use previously and why did I switch?

We used HPE's c7000 previously. The switch was a customer-driven decision.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We used a reseller. We've always worked with Comport and they're a great partner.

What was our ROI?

We were able to reduce our turnaround time on some of our projects, from upwards of three or four days down to a couple of hours.

The solution hasn't reduced our cost of operations or IT infrastructure cost. Our TCO is about the same.

Which other solutions did I evaluate?

We didn't look at any other vendors for this solution.

What other advice do I have?

Definitely look into it. It's a great solution. Do your research to make sure that it's for you.

The biggest lesson I have learned from using this solution is that HPE builds great solutions in blade infrastructure.

I would rate Synergy an eight out of ten, mostly because of the reduction in the number of nodes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
VMware Administrator at a energy/utilities company with 1,001-5,000 employees
Real User
Helps us allocate more servers when needed, within the cluster
Pros and Cons
  • "Valuable features include its dependability, reliability, and the ease of managing the system."
  • "One of the features I want to see, which I will see with OneView 5.0, is to have all the OneView consoles in a single pane of glass. That will make it easy to see everything in one place and not have to log in to multiple consoles."

What is our primary use case?

We use it for mission-critical applications and mission-critical databases. An example is that we host development servers on it.

How has it helped my organization?

In terms of managing our IT landscape, the solution helps us allocate more servers when needed, within the cluster.

Synergy also helps us implement new business requirements quickly. We needed a new VMware cluster for a particular application. We were able to throw those Synergy hosts in there and create it really quickly for QRadar, and attach a lot of storage to it.

It's something that is easy to implement and get moving on and I don't have to worry about anything else.

What is most valuable?

  • Dependability
  • Reliability
  • The ease of managing the system

What needs improvement?

One of the features I want to see, which I will see with OneView 5.0, is to have all the OneView consoles in a single pane of glass. That will make it easy to see everything in one place and not have to log in to multiple consoles.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is very good. It's easy to scale out: Throw a blade in there and apply a profile to it and move on.

How are customer service and technical support?

Technical support is great. HPE has always had great technical support.

Which solution did I use previously and why did I switch?

We were running out of resources and some of our hardware was getting old and needed to be replaced. We used Cisco UCS and we still use it. We purchased both of them to leverage out our resources with our different vendors.

How was the initial setup?

The initial setup was a little complex because it was a new system for us; different than the c7000 enclosures that we used before.

What about the implementation team?

We used a reseller and our experience with them was very good.

What was our ROI?

We can put a bigger workload on there because the systems can produce a lot more resources now. I would say it has reduced our cost of operations; I couldn't imagine it doesn't. It has also reduced our IT infrastructure costs, although I don't deal much with the cost side of things.

Which other solutions did I evaluate?

I can't say that I had a shortlist because I've only got two vendors that I use: Cisco and HPE.

What other advice do I have?

Do your research but evaluate this system.

I rate it an eight out of ten because there's no perfect system. Ten is perfect but every system has its little glitches.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user