My main use case for Hexagon EAM is for maintenance, and it helps with predictive maintenance. I use Hexagon EAM for predictive maintenance in a solar farm and for heavy machines in the oil and gas and electric energy utility business.
Senior Sale Consultant - Sale Account Manager APAC at Triforce Global Solutions
Predictive maintenance has transformed asset tracking and real-time mobile work management
Pros and Cons
- "Hexagon EAM has positively impacted my organization by helping and solving problems in the work order workflow and approval in real-time."
- "Hexagon EAM can be improved by rebranding from HxGN EAM to APM, Asset Performance Management."
What is our primary use case?
What is most valuable?
The best features Hexagon EAM offers are for inventory management, works management, and the correct data of the asset. Inventory management and work management help my organization by allowing for specific work orders, closing jobs, and registering assets and inventory in the company.
The features can be used on mobile devices and for real-time tracking of open work orders and registering assets by QR code. Hexagon EAM has positively impacted my organization by helping and solving problems in the work order workflow and approval in real-time.
Real-time workflow and approval have improved my team's efficiency by allowing us to input all data outside in low signal areas without duplicate work.
What needs improvement?
Hexagon EAM can be improved by rebranding from HxGN EAM to APM, Asset Performance Management. I would like to add that AI should improve data learning or the knowledge base by AI.
For how long have I used the solution?
I have been using Hexagon EAM for over five years.
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What other advice do I have?
My advice for others looking into using Hexagon EAM is to consider the AI plug-in and its integration with other platforms. Learn from data and pursue real predictive maintenance. I would rate Hexagon EAM a nine on a scale of one to ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 18, 2026
Flag as inappropriateTechnical Consultant at a outsourcing company with 51-200 employees
Asset management has become more efficient and supports smooth deployment and reliable support
Pros and Cons
- "What I appreciate the most about Hexagon EAM are its robust features."
- "The stability of Hexagon EAM has been good, although it can be a bit slow when handling a lot of data."
What is our primary use case?
I use Hexagon EAM for managing our enterprise assets efficiently.
What is most valuable?
What I appreciate the most about Hexagon EAM are its robust features. These features contribute significantly to our asset management efficiency.
What needs improvement?
The downsides of Hexagon EAM include a few limitations that could be improved.
For how long have I used the solution?
I have been using Hexagon EAM, the Enterprise Asset Management solution, in my career for a while now.
What do I think about the stability of the solution?
The stability of Hexagon EAM has been good, although it can be a bit slow when handling a lot of data.
What do I think about the scalability of the solution?
I would like to share my thoughts about the overall scalability of Hexagon EAM.
How are customer service and support?
I haven't needed to contact the technical support of Hexagon EAM. The quality and the speed of the support have been satisfactory.
If I were to rate the support on a scale from one to ten, with ten being the highest, I would give a score of eight.
How was the initial setup?
The initial deployment of Hexagon EAM is relatively easy. The setup and installation process is smooth.
What other advice do I have?
Regarding the pricing, I like it, but I have some concerns about certain aspects. I
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 14, 2026
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Updated: July 2026
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