I primarily use the solution for meetings. I can meet with people virtually with it.
Legal Associate at a legal firm with 11-50 employees
User-friendly and reliable with an easy initial setup
Pros and Cons
- "The solution scales well."
- "Maybe they should offer more security features."
What is our primary use case?
What is most valuable?
It's very user-friendly.
The solution scales well.
I have found the product to be stable.
The initial setup is simple.
What needs improvement?
The security should be improved. They could be better at it. Maybe they should offer more security features.
For how long have I used the solution?
I've used the solution for five or six years. It's been a while at this point.
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What do I think about the stability of the solution?
The product is stable and reliable. I haven't had issues with bugs or glitches. the performance is good.
What do I think about the scalability of the solution?
The product can scale well. If a company needs to expand it, it can do so.
I'm not sure exactly how many people use it in the organization, however, it is available to everybody.
Which solution did I use previously and why did I switch?
We did not previously use a different solution previously.
How was the initial setup?
The initial setup was very simple and very straightforward. It was not overly complex or difficult.
To deploy the product, you just have the Gmail account, and then it is in there. It's another functionality on the Gmail G-Suite.
What other advice do I have?
I would recommend the solution to others.
I'd rate the product a nine out of ten. I've been pretty satisfied with its capabilities overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Network & Security Administrator at a logistics company with 501-1,000 employees
Has good integration with Google
Pros and Cons
- "It's integration with Google is the valuable feature."
- "The improvement needs to be done as per customer requirements."
What is our primary use case?
The solution is being used for video calls.
What is most valuable?
Its integration with Google is the most valuable feature.
What needs improvement?
The improvement needs to be done as per customer requirements.
For how long have I used the solution?
I have been using Google Hangouts for six months.
What do I think about the stability of the solution?
The stability is good. I rate the stability a nine out of ten.
Which solution did I use previously and why did I switch?
I moved from Zoom to Google because I have a Google account.
How was the initial setup?
The initial setup is straightforward.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Google Hangouts [EOL]
August 2025

Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,218 professionals have used our research since 2012.
English Teacher at a tech services company with 51-200 employees
Feature-rich, easy to use, and accessible
Pros and Cons
- "Google Meet has excellent audio quality, good images, and a robust set of features."
- "As someone who is not very familiar with technology, I find it acceptable. I prefer to wait and see what they will come up with in the future. However, I notice that they keep introducing new features that are better than the previous ones."
What is our primary use case?
We use it for online classes.
What is most valuable?
Google Meet has excellent audio quality, good images, and a robust set of features.
I believe the services meet my requirements adequately, and I am satisfied. However, there is not a particular one that stands out as exceptional.
What needs improvement?
As someone who is not very familiar with technology, I find it acceptable. I prefer to wait and see what they will come up with in the future.
However, I notice that they keep introducing new features that are better than the previous ones.
For how long have I used the solution?
I use it every day.
What do I think about the stability of the solution?
I have not had any issues with the stability of Google Meet.
What do I think about the scalability of the solution?
In my opinion, it is a scalable product.
What other advice do I have?
I often suggest using Google Meet.
I would rate Google Hangouts a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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