Google Hangouts [EOL] Reviews

Its ease of use is most valuable. It is just a click, and you're in the system. 

It is not as stable. They can improve its stability.

I have been using it for probably a couple of years.

It is not as stable.

We have issues when we have multiple users. That's why we use Zoom. If we got a big meeting, we use Zoom.

We have our own support team that manages it, so I let them worry about it.

We use Google Meets for internal meetings, but we use Zoom for client-facing meetings. 

I've used Microsoft teams. It used to be Skype, and now, it is probably Microsoft Teams.

I would advise others to know the purpose of the tool. I would rate this solution an eight out of 10.

The primary use cases of this solution are virtual meetings with colleagues and video conferencing with friends.

The most valuable features are that you don't have to create a separate account, it's easy to use, and you don't have to enter an ID or password to start video conferencing. This is because it is already in your Google account.

Connectivity and voice clarity is good. If I had to rate it out of ten, I would give it an eight. However, there were times when I used Google Hangouts on my phone and the voice quality was bad.

The back button functionality needs to be improved. When you hit the back button, you get out of the meeting. What should happen if you are in a meeting and you press the back button is that you would still be in the meeting but you would be able to see the other available features of your phone or use other apps. With Zoom, you are able to do those things.

They don't have a way to schedule a meeting as you with other solutions. If you compare it to Zoom, in that product you can schedule a meeting and send a link to others. The option it provides is to start a meeting then to invite or add. If you don't know their Gmail address then you can't invite them to join.

Google Hangouts restricts you to those with a Gmail account.

It's not easy to share. If you are with Zoom there is not share or deny, you send a link and they will be able to join you. It's made to be simple.

Once Google Hangouts is launched you are able to start meetings. Your contacts are all listed but only Google Hangouts contacts are available. If someone does not have Google Hangouts then there is no way to invite them to the meetings.

The UI is good, but the transaction needs improvement. The flow from jumping from one screen to another is a bit complicated.

I used Google Hangouts for approximately two months.

I have never contacted technical support.

I stopped using Google Hangouts about a month ago. I now use Zoom or Google Meet for video conferencing. Google Hangouts is complicated and there are many solutions on the market that are more simplified, which is the reason I stopped using it.

The initial setup is straightforward. It's easy and fast. Depending on your internet speed, it only takes a few minutes.

I would not recommend this solution. They have Google Meets, which does the same as Google Hangouts and it has more features. I would advise them to use Google Meets instead.

I would rate this solution a six out of ten.

I use Google Hangouts for both chat and online meetings.

The most valuable feature is the seamless integration with Google Suite. For example, in Google Calendar, if you set a meeting then it will automatically prepare the google Meet or Google Hangouts meeting for you.

It gives you the ability to make online presentations, and there is a little-known tool that allows you to use it as a remote desktop.

It is very easy to use and is available as soon as you open a Google account.

The recently added noise-cancellation feature works well.

I would like to see support for showing virtual backgrounds.

A better resolution that is capable of showing hi-resolution videos would be useful.

The capability of transferring files through chat, other than just images and videos, would be useful. There are some workarounds for it, but they are not as robust as the other features. Most other messenger allows you to send files through chat.

I have been using Google Hangouts for several years, since 2012.

I use it every day and the stability is pretty good. It has never quit on me except in the case where my internet connection was down. Basically, if you have a working internet connection then it's up.

I have not tested the scalability, but I have been part of meetings with more than 100 participants. My understanding is that it can handle up to 250 concurrent users in a meeting. For our purposes at work, it has been good.

I have never been in contact with technical support.

I also use Zoom and Microsoft teams, although not as extensively as Hangouts. Zoom allows you to show a virtual background, which is a nice feature. Also, most other messengers support sending generic files through chat, whereas Google Hangout supports sending images and videos only.

One problem with Zoom is that you can only have chats when you're in a video conference, whereas with Hangouts, it's real-time. The chat box is always there. I have never used the chat feature in Microsoft Teams.

I have not explored the integration between Teams and Microsoft Office.

Running Hangouts for the first time is pretty seamless. Once you have a Google account, there is no setup that is needed. You simply log in and it's there.

It was easy to set up on my own.

This solution is available for free with the opening of a Google account.

My advice for anybody who is looking to start using Google Hangouts is that it is plug-and-play, and comes free with Google Suite. The minute you have a Google account, it's already there. It is easy to use and works right out of the box.

Having more than 100 people in a meeting is pretty good.

I would rate this solution a nine out of ten.

The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time.

There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc. 

Another feature I want to add is a meeting date to schedule meetings or if I want a meeting after two days, I would like to have a reminder and a note.

I have been using Google Hangouts for ten years. 

The current version is stable.

It is scalable. We have around 1,500 users.

We don't use technical support. We are multiple users and we have more features than other colleagues. 

We also use Zoom. Zoom has more control options than Google Hangouts because a presenter can give control to another colleague or student. If anyone wants to ask any question, they can raise their hand to ask a question, can send a message or can ask the presenter to give them control, or they can annotate at a certain time. They have more features. We can also send voice messages with Zoom.

I would rate it a six out of ten. The security is already there but there should be more ability to share features. The other feature they should include is Zoom control; if one colleague wants to give control to another, there can be two, three or four sharing their presentations.

We use Google Hangouts as our major mode of communication. I'm a senior executive and we're a user of the solution. 

I like the voice and video calling options because I feel that Google Hangouts has more voice clarity and video clarity than Skype most of the time. It may even be better than Zoom which sometimes lags and tends to crash quite often. 

I'm not completely happy with the message options in Hangouts because for now it's only possible to send pictures, which is unfortunate because I would also like to be able to send documents and other things. I also think that because we've all become very used to using WhatsApp and Facebook Messenger, I think they could also include a reply option. 

I sometimes find that the topic that I want to speak to a particular person about, or the topic that we spoke about gets lost among all the words. A reply button would enable me to physically save certain information. 

I've been using Google Hangouts for a couple of years. 

It's a stable solution. I'm enjoying using it. It's all part of Google, so I'm seldom disappointed.

I believe scalability is excellent. They should continue the way they have been and maybe developing some of the features mentioned earlier but scalability is good. 

Like most people, we also use WhatsApp. We've become used to using it for personal and professional purposes. We have lots of groups in our company and among our colleagues where we use WhatsApp for a specific department or specific project. We use both, but I believe Google Hangouts is the perfect place for professionals to come together and work. It's a perfect collaboration space.

I would give this solution a perfect score if they could tweak some of the issues they have such as the messaging. Other than that, I think it's a great product. 

For now, I would rate this solution an eight out of 10. 

We have been using Google Hangouts for video conferencing during the COVID-19 pandemic.

Google Hangouts is very quick and easy to use, and the quality is very good.

I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting.

Support for recording meetings would be helpful.

We have been using Google Hangouts for about three months.

We have been using this solution approximately twice a week and it has been very stable.

Google Hangouts is a scalable system. We have had meetings that include at least ten members and it has been fine.

I have not been in contact with Google's technical support.

Prior to Google Hangouts, I have used Cisco Webex for web conferencing and meetings. I found that the voice and image are much more clear in Hangouts, compared to Webex. In fact, I think that the biggest difference between them is that the voice in Google Hangouts is better.

This solution is quite easy to set up. You can create a meeting using the calendar and it starts working. It can be started in a matter of seconds.

We are users of Google G-Suite, so we did not consider other options.

I would rate this solution an eight out of ten.

We are using Google Hangouts for video meetings and group chat sessions.

All of our employees are using this solution and it allows them to easily catch up and keep in touch with each other.

What I like best is that once a person starts speaking, you will see immediately who it is.

The group chat is a very good feature, where you can see all of the participants on cameras.

Online sessions are reliable and there are almost no glitches.

I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing. This would be great.

Having an option for participants to ask questions, like a "raise hand" feature, would be helpful because as it is now, they have to send a message and I have to watch for it. The message might be private for me or sent to the entire group but either way, I have to watch the list of participants all of the time for these messages.

I have been using Google Hangouts for more than six months.

The reliability is very good because there are almost no glitches.

It is more stable than other products.

We have 130 employees in the company and all of us use Google Hangouts. However, I have only used it for sessions with 12 participants. With this number of people, it was fine. 

I have not been in contact with Google's technical support.

I have been working extensively with products like Google Hangouts, Zoom, and Webex to finish various projects. I find that Google Hangouts is more reliable than Zoom. On the other hand, Webex has more features available for interacting with the participants.

We are using the free version of Google Hangouts.

I would rate this solution an eight out of ten.

The screen-sharing feature is the most valuable feature. 

I have been using Google Hangouts for one year. 

I haven't had any problems with stability. 

It is definitely scalable. 

I haven't needed to contact customer support because there haven't been any problems. 

Google Hangouts is wonderful in order to communicate with the rest of the world. 

I would rate Google Hangouts an eight out of ten. Not a ten because there's room for improvement. Sometimes there is disconnectivity.