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Google Cloud Room for Improvement

Product Manager - SaaS at a tech services company with 51-200 employees

It is difficult to say what should be improved because, obviously, they have made some major improvements in the organization of how you do things — such as the way you set up a server. Google has made a lot of effort to try and catch up to the competition in the area of ease-of-use because that would have been my one complaint: that you have got to be quite technical to understand some of the ways that things are done. Azure and Heroku are number one in ease-of-use and they make it very easy. Google has done a lot of work to alleviate that objection and to catch up with Heroku and Azure. But the people that have the most to say about the ease-of-use would be the guys using it. For the developers we have, they like the power and the control that Google gives them.  

So I can not actually answer what exactly has to improve for developers to be more satisfied at this point because they seem quite satisfied with it already. I do not get any complaints from the guys. They are the ones using it every day and I do not use it on a daily basis so I really can not comment in that sense.  

I could say that it can be easier to use for people that do not have the same level of technical skills, but even that has improved a lot with their upgrade to the user documentation.  

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Senior Software Developer Team Lead at Dilowa

The analytics could be improved. I need to be able to give them to the client. It is there, but you have to go to Google Cloud to see it. I want it added as a service so I can add it to the client-side and make it easily sharable with my clients.

The management side for the database needs some work. Currently, you do everything from the app. It would be nice to have an interface where you can go in and maintain data and deal with records and do something online. Also the ability to migrate the database should be a bit easier. You can't just copy a database and make another duplicate. You have to do all that bit manually.

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Senior Solutions Expert at a comms service provider with 10,001+ employees

Every once in a while I have trouble accessing it, but I don't know if that's a function of the Cloud, the way the Cloud is set up, or it's just something on my browser. 

Stability could be improved in terms of the Cloud in general administration. It's frustrating when companies have to deal with Cloud Administration. 

Change configuration management is an issue. I can envision customer companies that are Cloud-enabled where their biggest problem is having to keep up with the changes and managing it.

The API is constantly evolving. IP addresses are constantly changing and it's hard to keep up with all of those changes.

Typically it is being administered through IT organizations, although they have no visibility.

If you engage in a security solution through a cloud provider, you have no view, it's all faith, trust, and hope.

How do you reconcile the two, to provide the visibility, do it seamlessly, and make it easy to use?

If they could include a popup section where all of the new updates are. That would be helpful. I don't have the experience or intelligence to know what it is that they are showing, or where I can get that I might need, which would make a feature like this important.

It would like it if upon starting the browser, it tells you that it is out of date and asks if you would like to update. That would lead customers to take the optimal path as opposed to having to figure it out themselves.

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Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
566,121 professionals have used our research since 2012.
CTO at a healthcare company with 11-50 employees

Monitoring and usage reporting could be improved. For example, they don't provide the CPU primary memory usage report. They do provide a CPU usage report, but not the memory. This is something that is critical for people interested in monitoring because if you are burdening the machine then you want the option of providing more RAM.

There is no graph or monitoring in the console; if it is there then I haven't found it, so it is something that takes extra time to figure out.

Google does not provide free support and at the least, email support should be available. I am not asking for free chat or telephone support, but given that we are paying to use the machine, email support should be included.

The alerts are somewhat cryptic and do not say much about what is going on.

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IT Solutions Consultant at a tech services company with 1-10 employees

The solution has been good overall. I can't recall having any features missing.

The solution could be less expensive.

It may be helpful to go through some training in order to get comfortable with the product.

The user interface could be a bit better. I've done a few deployments following the tutorial, and afterward, I'm not quite sure what exactly I've done. I just follow the instructions and just finish the command prompt and then it looks like it's working - but why, and how? I'm not quite sure. I want to understand fundamentally what I've done. If there were more documentation and training, it would be very helpful in explaining the underlying processes. 

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Executive Director at a computer software company with 10,001+ employees

As far as internal communications, Microsoft is much better because of the way it is structured. I feel more comfortable with Microsoft. 

I feel that the Google product is incomplete with regard to internal communications. It is an area that needs some improvement.

The user experience could be better. Microsoft user experience is better.

The compatibility of different devices could be better because it looks different on different devices, It's not the same.

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Application Development Analyst at a tech services company with 10,001+ employees

Google Cloud would benefit from more detailed practical hands-on training especially in your mother tongue, not just English.

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Database Engineer at a retailer with 10,001+ employees

Google Cloud lacks some tools for database migration. I've only used MySQL and AWS in my career, so those are the only ones I can compare. AWS has a database migration tool that you can integrate with a cloud backup, so can take that backup and restore it in the AWS public cloud, but it's not the same with Google Cloud. We have to use a utility called mysqldump, which takes a long time to restore. That's a big shortcoming of Google Cloud. I don't know why they haven't thought of it.

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Technology Competency and Solution Head at LearningMate

They need to improve the costing for predictive analytics, which is mainly related to the tools that come with AI. They also need to improve the BigQuery cost optimization and the visualization.

Their support could be faster.

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Big Data Architect at a computer software company with 1-10 employees

Workload management could be better. Their pricing could also be more flexible.

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Business owner at Boers PR + Marketing

There are occasionally things which are inconvenient. For example, uploading pictures or files then requires you to transfer to a different folder. Maybe there's a way to choose where a document is uploaded to and that can be done directly. 

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SAP Director at a tech services company with 501-1,000 employees

It could have a reporting tool included.

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CEO at a tech services company with 1,001-5,000 employees

I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved.

It would be good to have fewer notifications.

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DirectorManaging Partner at a tech services company with 11-50 employees

My only concern is that a number of the offerings are built on their own proprietary technologies. This means that, with respect to the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers.

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Director at In-Soft

I think Google Cloud could provide more services. 

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The privacy could be improved so that it is more secure.

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Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
566,121 professionals have used our research since 2012.