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reviewer2816721 - PeerSpot reviewer
Sr. Associate Consultant at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Apr 19, 2026
Remote collaboration has improved and database handling still needs better separation
Pros and Cons
  • "Since using FileCloud, I have reduced the cost in our organization by at least 70% in our storage area, which shows a 70% cost optimization."
  • "I think FileCloud could be improved because we are using different types of databases and need database separation for different types of database providers such as MongoDB, MariaDB, and MySQL."

What is our primary use case?

My main use case for FileCloud is providing customers remote access to share their data and our data for development, testing, and staging purposes. I provide clientless access for internal content collaboration.

An example of how I use FileCloud for development or testing is that we have on-premises infrastructure in which the cloud sharing is installed. In that particular environment, there are three different types of users located on our infrastructure for the tester, developer, and production environment. I have provided FileCloud to secure access through remote access VPN users for internal collaboration.

For storage access consolidation, I am using FileCloud for NAS sharing, AWS sharing, and on-premises and off-premises sharing.

How has it helped my organization?

Since using FileCloud, I have reduced the cost in our organization by at least 70% in our storage area, which shows a 70% cost optimization.

What is most valuable?

The features that stand out to me include workflow and sync improvements, as real-time sync enables faster updates, disaster recovery, unnecessary encryption, file folder structure, and 2FA and access control, which provide more reliability, automation, and monitoring backup.

The best features FileCloud offers in my experience are the internal discovery search, which is cost-effective and preserves corporate data for legal compliances and business purposes.

For our organization, the internal discovery search works in a remote work environment. The key uses for us include remote work establishment and secure external collaboration. File sharing provides ransomware protection, disaster recovery, and data governance regulation. This is beneficial for our team and our environment.

What needs improvement?

I think FileCloud could be improved because we are using different types of databases and need database separation for different types of database providers such as MongoDB, MariaDB, and MySQL. I need to reduce the load in that particular area.

Buyer's Guide
FileCloud
May 2026
Learn what your peers think about FileCloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,387 professionals have used our research since 2012.

For how long have I used the solution?

I have been using FileCloud for approximately three years.

What do I think about the stability of the solution?

FileCloud is definitely stable.

What do I think about the scalability of the solution?

FileCloud's scalability is excellent, as it allows the organization to manage growing values without capacity constraints. It provides horizontal and vertical scaling as highly scalable hybrid cloud storage, along with load balancing.

How are customer service and support?

Customer support from FileCloud is great.

Which solution did I use previously and why did I switch?

Previously, I used the S3 bucket for storage, but that was not compatible with different services, so I migrated to FileCloud.

What was our ROI?

I can share that specific outcomes since using FileCloud show that it impacts our storage purpose and provides cost optimization of up to 50% less than physical servers.

What other advice do I have?

For infrastructure optimization, I am using FileCloud for SSD storage, database separation, load balancing, and patch management.

Since adopting FileCloud for the last three years, I believe there is no need for any changes. However, I advise that we need day-to-day patch updates and to provide the end-user agreement as well.

I advise others looking into using FileCloud that because it allows for on-demand growth, cost management, improved performance, and high flexibility, they should use FileCloud rather than other products. I would rate this product a 7 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 19, 2026
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HarshalJethwa - PeerSpot reviewer
Cloud Operations Engineer at a tech vendor with 51-200 employees
Real User
Top 5Leaderboard
Apr 6, 2026
Remote storage has improved how I organize files and share data with colleagues
Pros and Cons
  • "My advice for others looking into using FileCloud is that you can use it for remote storage, as it is good and better than other providers."
  • "When I mention the UI interface and organizing files, I find that it is not that great."

What is our primary use case?

My main use case for FileCloud is storing my data as a storage solution. I used FileCloud for storing my personal files, data, photos, and other things similar to how I would use Google Drive.

What is most valuable?

I organize my files in FileCloud using the creation of folders, structures, and permissions. In my opinion, the best features FileCloud offers are more storage, a good UI interface, a good way to organize files, folder structure, and permissions.

When I mention the UI interface and organizing files, I find that it is not that great. It is the same as other providers such as Google Drive and OneDrive, but it is a good UI. FileCloud has not positively impacted my organization's efficiency. It does provide storage where we can store our data.

Having that storage in FileCloud has helped my workflow by allowing me to store data on a file share other than storing it in our local storage. We can also share it with other colleagues. In that way, it functions as a shared storage.

What needs improvement?

FileCloud can be improved by making some integrations with other things and integration with local storage.

For how long have I used the solution?

I have been using FileCloud for the past 11 or 12 months.

What do I think about the stability of the solution?

FileCloud is stable for my needs, but it can be improved.

What do I think about the scalability of the solution?

FileCloud's scalability has met my needs as my data grows, and I have not faced any trouble.

How are customer service and support?

I have not had much experience with FileCloud's customer support because we have not needed to reach out to them yet.

Which solution did I use previously and why did I switch?

We were using only our local storage before switching to FileCloud.

How was the initial setup?

FileCloud is deployed in our organization on our public cloud. We use AWS as our cloud provider for FileCloud. We have not purchased FileCloud through the AWS Marketplace. We have set it up on our AWS instance.

What was our ROI?

I am not the right person to share details about the return on investment so far because we are still exploring the pricing models and other things.

What's my experience with pricing, setup cost, and licensing?

We are currently exploring the pricing models of FileCloud, including setup costs and licensing. In those pricing models, we are looking at both costs and features.

What other advice do I have?

My advice for others looking into using FileCloud is that you can use it for remote storage. It is good and better than other providers. I gave FileCloud a review rating of 8.

Which deployment model are you using for this solution?

public cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

AWS
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 6, 2026
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Buyer's Guide
FileCloud
May 2026
Learn what your peers think about FileCloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,387 professionals have used our research since 2012.
Amar-Kumar - PeerSpot reviewer
Technical Lead at a tech services company with 501-1,000 employees
Real User
Top 5Leaderboard
Apr 14, 2026
Centralized menu access has improved multi-store control but role-based workflows still need refinement
Pros and Cons
  • "The best features FileCloud offers include centralized data access in a secure way, and we have role-based access where we can easily assign a role so that a person can access the data, update it, and add new data."

    What is our primary use case?

    I have been using FileCloud while building a product for a QSR domain, and I am exploring the system where I can secure my content in terms of images, reports, and everything.

    My main use case for FileCloud is building a QSR platform which is used by multiple stores, and I want to store all the menus in centralized storage from where every store's owners, kiosk, and mobile app will access it. It will be the content of the menus and images of the products, everything.

    In my day-to-day operations, I use the role-based access feature by allowing my operations team and store managers to update the store-based menu I put in, where I have a path for my centralized menu. The managers can change the product image, remove the product, or update the inventory, but colleagues or staff may only have view access, and for updating anything, they need the help of managers, maintaining an easier hierarchy where the manager should be aligned with everything.

    What is most valuable?

    The best features FileCloud offers include centralized data access in a secure way, and we have role-based access where we can easily assign a role so that a person can access the data, update it, and add new data. FileCloud has positively impacted my organization by allowing centralized access to my menus across all stores, meaning we can access the same centralized store menu from kiosks, mobile applications, and even a PWA, making it easier to access.

    What needs improvement?

    Everything is fine with FileCloud and it can be improved.

    What do I think about the stability of the solution?

    FileCloud is totally stable.

    What do I think about the scalability of the solution?

    FileCloud has everything I want and I would say it is totally scalable.

    How are customer service and support?

    I have not connected with the customer care team, but as far as my experience goes, it should be great.

    What other advice do I have?

    To implement something centralized, a data store system, you should use FileCloud. I would rate FileCloud seven out of ten because I am exploring FileCloud and I have not used all the available features; without using all the features, I cannot give a product ten out of ten. Whatever I used, I am pretty much happier, so that is why I gave a seven, as per my usage.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Apr 14, 2026
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    reviewer2587170 - PeerSpot reviewer
    IT Engineer at a tech services company with 51-200 employees
    Real User
    Top 5
    Oct 30, 2024
    Efficient remote file access with robust security features and excellent support
    Pros and Cons
    • "The granularity for the audit log in FileCloud is extremely valuable."
    • "Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."

    What is our primary use case?

    The primary use case for FileCloud is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the shift to remote work because of COVID-19, more people are working remotely, and companies are applying remote working, necessitating access to the file server even when not physically at the office. 

    FileCloud enables this remote access without the need for a VPN, allowing users to open the FileCloud application from their endpoint or access the user portal to perform activities such as downloading or sharing files.

    How has it helped my organization?

    In my experience, implementing FileCloud has enabled us to accommodate the needs of remote working seamlessly. 

    Employees can access and share files without physically visiting the office, providing flexibility and efficiency in operations.

    What is most valuable?

    The granularity for the audit log in FileCloud is extremely valuable. It offers administrators visibility into file activities, such as which user accessed or downloaded specific files, allowing us to audit environment activity effectively. 

    Furthermore, FileCloud includes encryption and a heuristic engine to prevent ransomware uploads and a DLP feature which separates trip main points from a logical perspective.

    What needs improvement?

    I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security. 

    Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.

    For how long have I used the solution?

    I have experience with FileCloud, which is similar to my experience with EPP.

    How are customer service and support?

    FileCloud's technical support is excellent. They are capable of resolving platform issues efficiently and follow up to ensure issues are resolved, which is one of their best aspects of SLA adherence. I would rate them a nine for any issue.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have also implemented EPP alongside FileCloud.

    What's my experience with pricing, setup cost, and licensing?

    In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.

    Which other solutions did I evaluate?

    Competitors provide some features like advanced user authentication; however, FileCloud features remain suitable for our user platforms.

    What other advice do I have?

    FileCloud is suitable for all types of industries, including government, financial services, and media. It's efficient for exchanging large files and can replace legacy file server technologies.

    I'd rate the solution nine out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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