What is our primary use case?
My main use case for FileCloud is providing customers remote access to share their data and our data for development, testing, and staging purposes. I provide clientless access for internal content collaboration.
An example of how I use FileCloud for development or testing is that we have on-premises infrastructure in which the cloud sharing is installed. In that particular environment, there are three different types of users located on our infrastructure for the tester, developer, and production environment. I have provided FileCloud to secure access through remote access VPN users for internal collaboration.
For storage access consolidation, I am using FileCloud for NAS sharing, AWS sharing, and on-premises and off-premises sharing.
How has it helped my organization?
Since using FileCloud, I have reduced the cost in our organization by at least 70% in our storage area, which shows a 70% cost optimization.
What is most valuable?
The features that stand out to me include workflow and sync improvements, as real-time sync enables faster updates, disaster recovery, unnecessary encryption, file folder structure, and 2FA and access control, which provide more reliability, automation, and monitoring backup.
The best features FileCloud offers in my experience are the internal discovery search, which is cost-effective and preserves corporate data for legal compliances and business purposes.
For our organization, the internal discovery search works in a remote work environment. The key uses for us include remote work establishment and secure external collaboration. File sharing provides ransomware protection, disaster recovery, and data governance regulation. This is beneficial for our team and our environment.
What needs improvement?
I think FileCloud could be improved because we are using different types of databases and need database separation for different types of database providers such as MongoDB, MariaDB, and MySQL. I need to reduce the load in that particular area.
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For how long have I used the solution?
I have been using FileCloud for approximately three years.
What do I think about the stability of the solution?
FileCloud is definitely stable.
What do I think about the scalability of the solution?
FileCloud's scalability is excellent, as it allows the organization to manage growing values without capacity constraints. It provides horizontal and vertical scaling as highly scalable hybrid cloud storage, along with load balancing.
How are customer service and support?
Customer support from FileCloud is great.
Which solution did I use previously and why did I switch?
Previously, I used the S3 bucket for storage, but that was not compatible with different services, so I migrated to FileCloud.
What was our ROI?
I can share that specific outcomes since using FileCloud show that it impacts our storage purpose and provides cost optimization of up to 50% less than physical servers.
What other advice do I have?
For infrastructure optimization, I am using FileCloud for SSD storage, database separation, load balancing, and patch management.
Since adopting FileCloud for the last three years, I believe there is no need for any changes. However, I advise that we need day-to-day patch updates and to provide the end-user agreement as well.
I advise others looking into using FileCloud that because it allows for on-demand growth, cost management, improved performance, and high flexibility, they should use FileCloud rather than other products. I would rate this product a 7 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.