PeerSpot user
Senior Network Engineer at a financial services firm with 1,001-5,000 employees
Real User
Enables us to catch attacks before they hit us

What is our primary use case?

The primary use case is the common use case for everyone. It has performed well.

How has it helped my organization?

The benefit is security. It's able to track issues, the attacks. So that enables us to catch the attacks before they hit us. We are able to nail them down.

What is most valuable?

DDOS protection.

What needs improvement?

They can improve on the DDOS solution and have more stable solutions.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
April 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

I haven't done any upgrades yet, but it is scalable to some extent.

How are customer service and support?

Technical support is good. I would rate it seven out of 10.

What other advice do I have?

The most important criteria when selecting a vendor are the market value, the cost, and the stability of the product.

I would rate this solution a seven out of 10 because it fulfills my requirements.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Team Leader at a tech services company with 1-10 employees
Real User
Improves our program performance and security
Pros and Cons
  • "The configuration and integration into the AWS environment was pretty easy."
  • "We would like to see load balancing between the cloud and the on-premise, a straightforward deployment feature."

What is our primary use case?

We use it for local traffic management and for the application firewall. We are trying to deploy virtual appliances in AWS. 

How has it helped my organization?

It has improved our program performance and security.

What is most valuable?

  • The web application firewall.
  • The configuration and integration into the AWS environment was pretty easy.

What needs improvement?

We would like to see load balancing between the cloud and the on-premise, a straightforward deployment feature.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is almost there. Sometimes it hangs or there are unpredictable performance issues.

What do I think about the scalability of the solution?

It's easier to scale.

How is customer service and technical support?

Technical support could be better.

What's my experience with pricing, setup cost, and licensing?

The price is high.

Which other solutions did I evaluate?

We looked at A10. When deciding whether to go with F5 or A10 it depends on the business requirements. Sometimes I propose one and sometimes I propose the other. It depends on the customer's requirements and budget. For our internal use we went with F5 because it's the best tool.

What other advice do I have?

The on-prem version and the AWS versions are almost the same.

In terms of the experience purchasing through AWS marketplace, because we are a partner, the way we purchase it from AWS is different. We don't buy directly from the market.

Overall, it's a good product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
April 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
it_user171753 - PeerSpot reviewer
Network Engineer at a tech company with 10,001+ employees
Vendor
We use it’s LTM feature for many applications, especially HTTP and HTTPS. A bug in the firmware caused hardware failures.

Valuable Features

LTM is a full-reverse proxy, handling connections from clients. The F5 LTM uses Virtual Services (VSs) and Virtual IPs (VIPs) to configure a load balancing setup for a service. We have used this feature in many applications, especially for HTTP and HTTPS.

Room for Improvement

There is room for improvement with their firmware quality control. A bug in the firmware caused hardware failures.

Use of Solution

I have been using it for one year.

Stability Issues

Unfortunately, we faced hardware failures and a lot of other problems, as well.

With the hardware failure problem, we faced a management problem via the GUI. We could only manage the device through the CLI. The issue was caused by a firmware bug.

In addition, health check statistics like CPU and memory utilization were not correct.

It is F5’s responsibility to solve those problems, and I don’t know how they can release firmware with such bugs to their customers.

Customer Service and Technical Support

F5 support can be rated low on the scale, as there is a problem regarding handover between their engineers when we follow-up with them about some technical cases.

Other Advice

I recommend considering NetScaler, as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3834 - PeerSpot reviewer
Network Engineer at a insurance company with 1,001-5,000 employees
Vendor
Expensive but for us it's worth it.

Valuable Features:

I've checked out the market and I think Big-IP/Viprion is the best ADC your money can buy at the moment. It has the features and innovations that demanding organizations like us desire in an ADC especially for diverse and complex application environments. F5 has a solid offering with its iRules, iControl and iApps and we use its DevCentral portal. We take advantage of the integration with both Eclipse and .NET/Visual Basic which is a nice plus.

Room for Improvement:

It’s quite expensive compared to the other vendors. F5 lacks a pay-as-you-grow licensing scheme as offered by other companies, which makes acquiring their products more expensive at the outset.F5’s support for low-end platforms is also dismal, with continued restrictions imposed on such systems making it difficult for them to cater to small to medium-sized business. You might be forced to buy more expensive systems just to get the features you want and not the performance benefits of the more expensive system.I'm also concerned about F5’s continued push on new hardware platforms to generate sales.Finally, one must be able to handle the complexity and knowledge required for deploying F5’s ADC products. Selecting a reliable and experienced partner is crucial to get the right configuration for your needs and for you to be able to maximize your ADC investment.

Other Advice:

Top of the line ADC with great features. Just make sure you have the right partner in implementing your solution so as the business value of such an expensive product is maximized.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hilman Gunawan - PeerSpot reviewer
System Engineer at PT Nusantara Compnet Integrator
Real User
Easy install, quality support, but expensive
Pros and Cons
  • "The scalability of the solution depends on the sizing of the network. Generally, the scalability is quite good."
  • "The deployment can take some time because you can do a lot of configuring to meet the needs of the use cases for clients."

What is our primary use case?

The solution is mostly used for the LTM load balancer. Recently more of our customers are using it for the web application firewall. Some of my other customers are using the GTM model also. 

For how long have I used the solution?

My experience in selling this solution is approximately two and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability of the solution depends on the sizing of the network. Generally, the scalability is quite good.

How are customer service and technical support?

The technical support is one of the best I have seen in their field. They have been good so far.

How was the initial setup?

One of the strongest areas of this solution is its ease of install. It did not take more then a couple of hours.

What about the implementation team?

The deployment can take some time because you can do a lot of configuring to meet the needs of the use cases for clients. This will take more time to configure the different areas than just the general install. We typically have two technicians on site doing the deployments.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive if we compare it with the competition. For only load balancer, it is too expensive. The license is subscription-based, except for the security model.

What other advice do I have?

I would recommend this solution.

I rate F5 BIG-IP a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Senior IT Architect at a tech services company with 51-200 employees
Real User
Improves load balance and efficiency
Pros and Cons
  • "The most valuable features are the WAF and the big IP."
  • "The initial setup can take a long time."

What is our primary use case?

My primary use cases of this solution are as a big IP solution, a WAF solution, EPM, and reverse proxy.

How has it helped my organization?

This product has improved our load balance, especially when it comes to using the termination at the A5 level, making us more efficient.

What is most valuable?

The most valuable features are the WAF and the big IP.

For how long have I used the solution?

I've been using this solution for over eight years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

My impression is that it's scalable.

How was the initial setup?

The initial setup was straightforward, but it took some time to complete.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Developer at a tech vendor with 51-200 employees
Real User
It has helped our company with active pools and standby pools for high availability
Pros and Cons
  • "The product is very stable. We put a decent amount of stress on it given our load."
  • "Certificate management needs improvement. I would like automated deployment of new certificates without manual intervention to be in the next release of this product."

What is our primary use case?

  • Load balancing
  • Certificate management
  • Pooling of services

How has it helped my organization?

  • Load balancing deployments
  • Active pools and standby pools for high availability.

What is most valuable?

  • Load balancing
  • Being able to adjust headers. 
  • Request response headers. 
  • Patching issues in the load balancer that we don't want in the application layer.

What needs improvement?

Certificate management needs improvement. I would like automated deployment of new certificates without manual intervention to be in the next release of this product.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The product is very stable. We put a decent amount of stress on it given our load.

What do I think about the scalability of the solution?

It seems to be a very scalable product. 

As for the size of our environment, we have our own data center, but it's a small data center.

What other advice do I have?

I would give it a nine out of ten for its stability and feature set, as well as the way it handles our load.

Definitely consider this product on your product evaluation list.

It is the front-end to the cloud for all the services in our data center. So, it sort of integrates with all of our services.

We have yet to integrate it with AWS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Thermicien with 51-200 employees
Reseller
Pricing could be improved, but it's inclusive of many features

What is our primary use case?

In Vietnam, F5 provides better services.

How has it helped my organization?

When I put F5 into my network, it works better. 

What needs improvement?

The pricing could be improved.

For how long have I used the solution?

Three to five years.

What do I think about the scalability of the solution?

Scalability seems fine.

How is customer service and technical support?

Technical support was helpful when we contacted them.

What's my experience with pricing, setup cost, and licensing?

The pricing is inclusive of many features.

Which other solutions did I evaluate?

We evaluated NetScaler. F5 is the better product for our location.

Disclosure: My company has a business relationship with this vendor other than being a customer: F5 reseller.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.