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IT Admin at a tech services company with 10,001+ employees
Real User
Apr 16, 2026
Provides excellent performance, ease of use, and reduced downtime
Pros and Cons
  • "Compared to Unity, these arrays offer significant advantages, such as NVMe technology and higher IOPS."
  • "I want to improve the overall service level of the solution."

What is our primary use case?

We use Pure Storage FlashArray as our client storage solution. We create dedicated hosts and allocate appropriate storage space to each host server to accommodate their needs.

Our clients were experiencing difficulties running jobs and encountering storage limitations. By implementing Pure Storage FlashArray, we can remotely access the host server and expand the storage capacity to meet our clients' needs.

How has it helped my organization?

The FlashArray's single pane of glass is crucial for providing clients with easy access to IOPS and other essential features. This means the FlashArray must be highly accessible, with increased bandwidth, but no additional requirements.

Compared to Dell Unity, Pure Storage FlashArray offers a more comprehensive port configuration, providing eight front-end and four back-end ports. Dell Unity limits connections to two front-end and two back-end ports. Furthermore, Pure Storage FlashArray includes an Ethernet, USB, and management port, enhancing its connectivity options. In contrast, Dell Unity uses a heterogeneous storage environment, combining flash arrays and SAS arrays, which requires manual configuration and assignment based on specific requirements. Pure Storage FlashArray, on the other hand, exclusively employs Pure FlashArray components, eliminating the need for heterogeneous storage and simplifying management.

Pure Storage FlashArray helps save our clients a maximum of 30 percent in resources.

Pure Storage FlashArray has to be available for our clients 24/7, which has significantly reduced downtime.

What is most valuable?

I work with Pure Storage FlashArray models 2K and 8K. Compared to Unity, these arrays offer significant advantages, such as NVMe technology and higher IOPS. Additionally, they provide more storage capacity and are easier to access than other models.

What needs improvement?

I want to improve the overall service level of the solution.

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Everpure FlashArray
April 2026
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For how long have I used the solution?

I have been using Pure Storage FlashArray for two years.

What do I think about the stability of the solution?

Pure Storage FlashArray is stable. The arrays are good for four years, after which we must destroy them and migrate the data to a new one.

What do I think about the scalability of the solution?

I would rate the scalability of Pure Storage FlashArray nine out of ten.

Which solution did I use previously and why did I switch?

We use NetApp for file-level access and EMC, VMAX, and PowerMax. We will continue using NetApp for file-level access, which requires us to provide a shared folder or create a new one. We will allocate storage space to this specific folder, not the entire cluster. This minimal storage is necessary for administrative access and small activities or groups using NAS storage. For larger datasets, high IOPS, or big data storage, we use Pure Storage FlashArray.

How was the initial setup?

The deployment process is straightforward. We will access the GUI, partition the volumes, isolate the host group, and segregate the host. As part of my previous work, I was also involved in decommissioning Pure Storage systems. When dealing with Pure Storage, it's essential to verify the status of the volumes. Ensure that all volumes are offline before proceeding with the decommissioning process. Once the volumes are offline, we will delete them, remove the WWPNs, destroy the volumes, and finally delete the host server. We can deploy around 30 servers per month.

What was our ROI?

While Pure Storage FlashArray may carry a higher price point, our clients observe a return on investment due to the significant time savings enabled by its exceptional IOPS performance. This increased efficiency more than justifies the initial cost.

What's my experience with pricing, setup cost, and licensing?

Pure Storage FlashArray offers higher performance and IOPS than Dell Unity, thanks to its use of 32-gigabyte cables. While it comes with a higher price tag, this investment often translates to significant improvements in performance.

What other advice do I have?

I would rate Pure Storage FlashArray nine out of ten.

Pure Storage FlashArray offers exceptional accessibility, ensuring our clients experience minimal to no performance issues, even during intensive I/O operations. Our clients have consistently reported high IOPS and successful job execution without encountering any errors or delays. This rapid response time, measured in milliseconds, underscores the FlashArray's ability to provide seamless storage access.

Our clients are enterprise clients.

Maintenance is necessary for ports, DIMs, fans, power units, and arrays. If a power unit fails, a redundant unit will access the data. We will notify the client of any issues and submit a service request for resolution. After the replacement, we will verify the GUI and log into the Pure FlashArray to check the status of the specific disk. If it's online, we'll take a screenshot and close the case after making the changes.

I recommend Pure Storage FlashArray to others due to its exceptional IOPS performance and user-friendly interface.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 16, 2026
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Storage Administrator at a tech vendor with 10,001+ employees
Real User
Top 5
Apr 16, 2026
Meets the performance needs for critical services, and replication is also straightforward
Pros and Cons
  • "I like the performance. Performance-wise, it accommodates the needs of highly-critical servers. It is reliable."
  • "Awareness about Pure Storage needs to increase. Currently, people mostly think of Dell and NetApp when it comes to storage."

What is our primary use case?

We use Pure Storage FlashArray as well as FlashBlade. In Pure Storage FlashArray, we have the SAN and NAS storage models. 

We focus on performance when it comes to enterprises. We need both types of storage, one is for better performance and the other one is for larger space requirements. We use both types of storage at the same time.

How has it helped my organization?

Pure Storage FlashArray is helpful in meeting the performance needs of critical services. Different models are available, and each model has a different series. For example, you have the C model, and in this model, you have the 50 series and 90 series. Similarly, in the X model, you have the 70 series. We now get a lot more models of Pure Storage than before. Previously, not many models of Pure Storage were available, so we had to rely on other vendors, such as NetApp, but we faced performance issues with NetApp. It also required more troubleshooting. We started to get a better response time after we moved from NetApp to Pure Storage.

We have a single pane of glass for management. It is good.

With Pure Storage, the creation of LUNs is easier and quicker than others. We have not had any issues with it. The response time improved significantly, and the entire process became much more efficient, eliminating previously existing troubles.

What is most valuable?

Some storages do not provide an easy IOPS report, but with Pure Storage, we can see performance impact directly on the storage itself. That is the best feature.

Additionally, creating a replication pair is straightforward without the need for CLI commands. With other storage solutions, we have to use the CLI commands, whereas we do not need to do that with Pure Storage. We can simply create a replication pair. That is another good feature.

I like the performance. Performance-wise, it accommodates the needs of highly-critical servers. It is reliable. That is the third best feature. 

What needs improvement?

Awareness about Pure Storage needs to increase. Currently, people mostly think of Dell and NetApp when it comes to storage. More documentation and presentation would help reach new users. They need to come up with new ideas and ways to improve their brand awareness.

They also need to see if the system can handle creating a large number of LUNs at the same time. Any automation or a way of doing that could be helpful.

For how long have I used the solution?

We have been using Pure Storage FlashArray for about two and a half years.

What do I think about the stability of the solution?

I would rate it an eight out of ten for stability. It has been good.

What do I think about the scalability of the solution?

We have a lot of applications with millions of users. There are five data centers. Three of them are in Hyderabad and two of them are in Mumbai.

We have 150 people working with storage solutions.

How are customer service and support?

I would rate the customer service a seven out of ten. Depending on priority cases, the vendor's response time can vary. For P1 or P2, a case owner is assigned within 15 to 20 minutes. Everything is great from the vendor's side.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In my environment, different types of storage vendors are there. We have NetApp, Hitachi, Dell, and other vendors. We have been using Dell PowerStore Storage and we have been migrating some of them too. We have been using Pure Storage FlashArray and FlashBlade for a long time, and we have seen a lot of differences compared to the other storage solutions. 

The performance, latency, and throughput of Pure Storage FlashArray are good. The throughput is 5 GB or 12 GB per second. Latency is also below 5 milliseconds.

The replication process is easier with Pure Storage compared to others. Replication was one task that I found difficult with other storage solutions.

How was the initial setup?

The deployment and associated activities are handled by a different team. They take care of everything necessary for the new environment.

With proper approvals, we can implement it within a month. It does require some maintenance from our end, but the vendor takes care of all the upgrades.

What's my experience with pricing, setup cost, and licensing?

Pricing is moderate. It is neither cheap nor expensive.

What other advice do I have?

We are happy with Pure Storage. About six months ago, we had a Pure Storage event in my company, and I liked attending that Pure Storage event.

Pure Storage should focus on creating more awareness and providing documentation and presentations. It should also aim to reach lower-end clients who are currently focused on other storage types.

I would rate Pure Storage FlashArray an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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Everpure FlashArray
April 2026
Learn what your peers think about Everpure FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,906 professionals have used our research since 2012.
LokeshLakhwani - PeerSpot reviewer
Storage & Backup Solutions Consultant at a tech services company with 10,001+ employees
Real User
Top 10
Apr 16, 2026
An efficient and easy-to-manage storage solution
Pros and Cons
  • "The dashboard is nice. It is easy to manage compared to other storage solutions such as Dell EMC."
  • "It would be beneficial to have a health check command that can be run from the CLI to ensure that all hardware components are functioning properly rather than having to enable remote access and connect to support for a health check."

What is our primary use case?

In terms of Pure Storage FlashArray, I am using the iSCSI protocol. We are building virtual machines on it. It is like a data store on the ESXi hypervisor. VMware virtual machines are built on it.

How has it helped my organization?

Its compression ratio helps to reduce the storage footprint. We have bigger models such as FlashArray XL 150 for one petabyte of requirements in my organization. In a single pane of glass, I can see latency, IOPS, and performance data for 24 hours.

We can easily register the hosts and host groups for clusters. If there are multiple hosts in the cluster, I can group them. There are also features for volumes and volume groups.

We were able to realize its benefits after some time. If there is enough data, you can realize its benefits quickly, but when data is not enough, it will not give the expected results. It can take four to six weeks for the data to be added by different business lines.

What is most valuable?

The deduplication and the compression, particularly the compression ratio, are important features.

The dashboard is nice. It is easy to manage compared to other storage solutions such as Dell EMC.

What needs improvement?

Currently, Pure Storage support does health checks. It would be beneficial to have a health check command that can be run from the CLI to ensure that all hardware components are functioning properly rather than having to enable remote access and connect to support for a health check.

For how long have I used the solution?

I have been using Pure Storage FlashArray for about one year.

What do I think about the stability of the solution?

I have not seen much downtime with Pure Storage FlashArray.

What do I think about the scalability of the solution?

Scaling FlashArray is not difficult and is relatively easy.

How are customer service and support?

The support is very quick, with account managers available around the clock due to the global nature of the company. They are spread across the US, EMEA, and APAC regions. We have multiple account managers available and designated support engineers as well. We get an initial response to our email within 15 minutes to 30 minutes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Dell Storage solutions like PowerMax and PowerStore, which use FlashArray disks. Dell's Extreme IO was a product similar to FlashArray that I used in the past, but its success is uncertain.

Dell has more hybrid solutions. Pure Storage is mostly focused on the FlashArray line of products. The firmware upgrades with Pure Storage are seamless and pretty quick. Pure Storage might also have an advantage from a cost perspective.

How was the initial setup?

The initial setup is not difficult. After I have the management and other things in place and the box is available, with the help of Pure Storage support, it just takes about 45 minutes to an hour for a small capacity storage, such as 100 terabytes. For a larger capacity storage, it takes a couple of hours.

I have done the re-IP as well and moved the storage from one data center to the other data center. It is not that difficult.

The hardware maintenance is taken care of by Pure Storage support. We do not need to do any maintenance ourselves.

What about the implementation team?

One person is sufficient for deployment, handling tasks like management and connectivity set-up.

What's my experience with pricing, setup cost, and licensing?

Dell and Pure Storage offer competitive pricing, but Pure Storage might have a slight advantage.

What other advice do I have?

As primary storage for structured data, Pure Storage FlashArray with the NVMe protocol is great. It works well for enterprise databases such as Microsoft SQL Server or Oracle Database.

For those considering FlashArray, ensure that from a networking standpoint, three management IPs are available. Determine connectivity requirements, whether using FC or iSCSI, and have the necessary switches ready.

I would rate Pure Storage FlashArray a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 16, 2026
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William Reigle - PeerSpot reviewer
Manager, Systems Engineering at a tech vendor with 5,001-10,000 employees
Real User
Top 20
Apr 16, 2026
Accelerates expansion with seamless support and advanced snapshotting abilities
Pros and Cons
  • "The most valuable features are the ease of use and support."
  • "On the technical side, the way that the array performs cleanup and garbage collection sometimes pushes it close to 100 percent utilization, causing some stress."

What is our primary use case?

We use Pure Storage FlashArray as storage in our VMware environment.

How has it helped my organization?

Pure Storage FlashArray's single management dashboard is important to us.

We saw immediate benefits with Pure Storage FlashArray in the areas of ease of use and performance. 

Pure Storage FlashArray has significantly helped us decrease the overall storage footprint in our company by approximately 70 percent or more.

Pure Storage's FlashArray with Evergreen architecture is essential for our organization to maintain continuous uptime. Our previous experience with NetApp required costly upgrades and disruptive downtime. With Evergreen, we have non-disruptive upgrades at no additional cost as long as we maintain our support contract with Pure Storage. We have undergone several upgrades without impacting our customers, which has been a significant benefit.

We have not had any downtime with our storage systems since switching to Pure Storage, whereas with previous vendors, we experienced downtime primarily due to performance issues. 

Pure Storage FlashArray has allowed us to expand substantially over the last ten years with no downtime. The cost has been manageable, and we have encountered no issues with scaling.

What is most valuable?

The most valuable features are the ease of use and support. Specifically, the snapshotting abilities of Pure Storage FlashArray are features we like a lot. The FlashArray management pane of glass, or the dashboard, is also helpful for us and is considered important.

What needs improvement?

On the technical side, the way that the array performs cleanup and garbage collection sometimes pushes it close to 100 percent utilization, causing some stress. A little more transparency about what's happening and why, would help us feel more comfortable.

For how long have I used the solution?

I have been using Pure Storage FlashArray for about ten years.

What do I think about the stability of the solution?

Stability has been great. We have not experienced any issues with stability, and we have not had any downtime in our operations since using Pure Storage FlashArray.

What do I think about the scalability of the solution?

Pure Storage FlashArray has demonstrated excellent scalability, allowing for substantial expansion over the past decade without any downtime and at a reasonable cost.

How are customer service and support?

Customer support has been excellent. We have used support multiple times for various issues, including failed disks, replacing failed FlashArray modules, controller upgrades, technical questions, and guidance for using their APIs and best practices. Their performance and speed have been outstanding, and I consider their customer service to be a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we used NetApp and Nexenta, an open-source product. Our experience with Pure Storage has been better than NetApp, specifically around ease of use and cost.

How was the initial setup?

The initial deployment of Pure Storage FlashArray was extremely easy. Deploying our first Pure array took about two hours compared to a week for deploying a single array with Nexenta.

One person is required for the deployment of FlashArray.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

The pricing of Pure Storage FlashArray is reasonable. We spend a lot less time managing storage than with other vendors. Compression and deduplication mean we need a lot less capacity to support the same amount of data. The Evergreen support model provides new controllers every three years at no cost, significantly reducing operational expenses.

What other advice do I have?

I would rate Pure Storage FlashArray nine out of ten.

Pure Storage FlashArray maintenance is handled by Pure Storage and includes software upgrades, security patching, and replacing failed storage media. We monitor performance using Pure Storage's provided tools.

Pure Support and sales engineers are readily available to assist with defining best practices and optimizations, offering valuable guidance for configuration, especially with third-party tools like VMware. So don't hesitate to reach out to their support. For instance, they have helped optimize VMware configurations for peak performance.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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Senior Technology Consultant at a transportation company with 51-200 employees
Reseller
Apr 16, 2026
Our customers are impressed with the solution's safe mode and its data reduction
Pros and Cons
  • "One feature that's particularly valuable for our finance customers is Pure Storage's safe mode. It protects against ransomware attacks by taking snapshots. Our customers were very impressed with this capability. The data reduction is also impressive compared to other providers."
  • "Pure Storage's logs could provide more visibility to the end-user. The logging algorithms are different from those of other vendors. For example, Cisco's logs provide extensive troubleshooting data, whereas Pure Storage logs offer limited information. We have to contact support to get more information."

What is our primary use case?

We use FlashArray for enterprise block workloads, especially VMware databases. Everything is a virtual environment these days. We work with companies in partner countries in industries like telecom and banking. 

How has it helped my organization?

You can see Pure Storage's performance benefits as soon as you have deployed the solution. In terms of compression and deduplication, you can see the benefit once you've migrated 25 to 30 percent of your workload to FlashArray. The algorithm needs that much to see how much duplicated data is inside the array. It has reduced the client's storage footprint 100 percent. 

What is most valuable?

One feature that's particularly valuable for our finance customers is Pure Storage's safe mode. It protects against ransomware attacks by taking snapshots. Our customers were very impressed with this capability. The data reduction is also impressive compared to other providers. 

The single pane of glass management is simple and easy to operate. It also seamlessly integrates with VMware and cloud environments. Pure Storage is hosted on the public cloud, so it's easy to monitor the array from your mobile phone.

What needs improvement?

Pure Storage's logs could provide more visibility to the end-user. The logging algorithms are different from those of other vendors. 

For how long have I used the solution?

I have used Pure Storage for three years. 

What do I think about the stability of the solution?

Pure Storage FlashArray is reliable, and I've had no problems with hardware or software failures. 

How are customer service and support?

I rate Pure Storage support eight out of 10. Their support is excellent, and they respond quickly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We recommend different solutions based on a questionnaire on the customer's needs. Are there performance or resource crunches? Is their current solution becoming obsolete? This isn't a problem with Pure Storage because it will last forever. 

Pure Storage builds its own drives using direct flash modules. Pure Storage has solutions for all scales from small businesses to the enterprise level. 

How was the initial setup?

FlashArray is pre-deployed on hardware. It's very easy to deploy using one person. 

What was our ROI?

Pure Storage offers a good long-term ROI. You will get the new technology and the same level of support on an initial capital investment. It's a cost-effective solution for customers of any size for long term.

The Evergreen program is critical for our customers who would like to stay on this platform forever, control operating costs, and adapt to new technologies. 

What's my experience with pricing, setup cost, and licensing?

The most important feature is that you get support services forever for a flat annual renewal cost.

What other advice do I have?

I rate Pure Storage FlashArray eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Apr 16, 2026
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Dave Hornby - PeerSpot reviewer
IT Manager at a computer software company with 51-200 employees
Real User
Top 10
Apr 16, 2026
It helps reduce our storage footprint, improves uptime, and is quick
Pros and Cons
  • "I appreciate the ease of provisioning storage on Pure Storage FlashArray."
  • "Improved reporting on the deduplication and compression functionality would be beneficial."

What is our primary use case?

Our VMware infrastructure uses a Pure Storage FlashArray as its primary SAN storage solution.

How has it helped my organization?

Our organization values the single management pane of glass because it simplifies administration by consolidating all necessary tools and functionalities into one location, eliminating the need to navigate between different systems. This streamlined approach increases efficiency and allows us to manage our operations effectively.

The benefits of Pure Storage FlashArray were immediately apparent, with its speed dramatically reducing machine deployment times from several hours to mere minutes.

Pure Storage FlashArray significantly reduced our storage footprint. Moving from older three-point five-inch SAS disks to Pure's smaller disks and utilizing deduplication and compression, we condensed our storage from 12 racks to just four.

Pure Storage FlashArray reduces downtime compared to our previous storage solution. While our previous system was reliable with minimal downtime, it still required occasional maintenance, whereas Pure Storage FlashArray operates seamlessly without any maintenance requirements.

The Evergreen architecture provides a fantastic refresh cycle where storage, including the crucial controllers at the system's core, is replaced every three years during maintenance renewals. This effectively means that even after nine years, the system remains equivalent to a brand new one. This is greatly important to our organization's ability to maintain uptime. 

What is most valuable?

I appreciate the ease of provisioning storage on Pure Storage FlashArray. The deduplication and compression features make it cost-effective and remarkably straightforward to use.

What needs improvement?

Pure Storage FlashArray is fantastic. It shows and does everything I need, which is why I've used it for so long. However, improved reporting on the deduplication and compression functionality would be beneficial. While a general reduction in space usage is evident, it's impossible to determine the specific deduplication or compression rates for individual disk systems.

For how long have I used the solution?

I have been using Pure Storage FlashArray for nine years.

What do I think about the stability of the solution?

I rate the stability of Pure Storage FlashArray ten out of ten.

What do I think about the scalability of the solution?

Although we haven't needed to scale significantly yet, the system appears capable of scaling.

How are customer service and support?

The technical support always replies quickly, and the support quality has been fantastic.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HPE non-flash storage, but they did not offer the deduplication, compression, or SSD options that the Pure Storage FlashArray provides.

How was the initial setup?

The initial deployment is straightforward, even for someone who has no experience with Pure Storage FlashArray. It takes less than one day.

Deploying a Pure Storage FlashArray can involve various infrastructure components, making it more efficient to use a team. In most organizations, a single person would lack the necessary access to all the systems involved in the deployment process.

What's my experience with pricing, setup cost, and licensing?

We implemented Pure Storage FlashArray nine years ago when it was new to the market and obtained it at a preferential price. However, the current retail price may be relatively high, and discounts may not be available.

What other advice do I have?

I would rate Pure Storage FlashArray ten out of ten.

Pure Storage handles all maintenance. Upgrades are initiated by simply sending an email request to Pure Storage, which manages the upgrade process.

Pure Storage FlashArray offers fantastic performance and is easy to set up, but it's important to consider the types of workloads you'll be using, as this can impact its data deduplication and compression efficiency.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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Nana Kwame Baidoo - PeerSpot reviewer
System Engineer II at a real estate/law firm with 1,001-5,000 employees
Real User
Top 20
Apr 16, 2026
It performs well, reduces downtime, and easy to manage
Pros and Cons
  • "The most valuable feature of the FlashArray is Pure One, which provides a comprehensive overview of our entire storage environment."
  • "When creating a support case, visibility should be extended to others involved in assisting."

What is our primary use case?

We use Pure Storage FlashArray as the primary storage for our virtualized environment. 

How has it helped my organization?

Pure Storage arrays use flash memory, which provides faster data access and improved performance compared to traditional spinning disk storage. Pure Storage has features like deduplication, compression, and thin provisioning help reduce storage requirements and optimize the use of available space. The systems come with intuitive management interfaces and automation features that simplify storage operations and reduce administrative overhead.

Pure Storage FlashArray helps reduce downtime by 99.99 percent.

What is most valuable?

The most valuable feature of the FlashArray is Pure One, which provides a comprehensive overview of our entire storage environment. Pure One allows us to visualize our whole fleet and conduct various administrative assessments. This includes monitoring capacity usage and identifying the specific allocation of storage across our infrastructure. The FlashArray offers a centralized management system that is particularly appealing.

What needs improvement?

The self-service process encountered a bug that caused it to stall and prevent completion. Pure Storage should address these issues to enhance the functionality of self-service upgrades.

For how long have I used the solution?

I have been using Pure Storage FlashArray for about three years.

What do I think about the stability of the solution?

Pure Storage FlashArray is stable. We have not had any issues.

What do I think about the scalability of the solution?

We can quickly scale the FlashArray if the device is not nearing the end of its life. Their systems are designed to scale easily, allowing you to add more capacity or performance as needed without major disruptions.

How are customer service and support?

The technical support team is knowledgeable and efficient. They quickly assign a technician to our cases, who analyses the issue or, if necessary, transfers it to another technician at the end of their shift. This entire process is smooth and seamless.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used HP Storage, but Pure Storage FlashArray performs better. The IOPS is much better than what HP provides.

How was the initial setup?

The initial setup is complex for exceptionally large environments. Pure Professional Services is always available to assist.

What about the implementation team?

We implemented in-house with support from Pure professional services.

What's my experience with pricing, setup cost, and licensing?

While more expensive than other storage solutions in the same space, Pure Storage FlashArray offers superior performance that often justifies the higher cost and adds value overall.

What other advice do I have?

I would rate Pure Storage FlashArray nine out of ten.

When you purchase a Pure Storage FlashArray, you're not just acquiring storage but also investing in excellent support. With a dedicated support representative assigned to your case, you can expect immediate assistance whenever you log in, day or night.

Maintenance is required for periodic updates and patches. Pure Storage informs us when the patches or updates are available. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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Works at a comms service provider with 1-10 employees
Real User
Apr 16, 2026
We have critical applications running on the solution without any noticeable impact on performance
Pros and Cons
  • "Deduplication is an excellent feature. I also like the NAS and support."
  • "The latest release contains bugs that shouldn't be in a production environment. Two incidents impacted our client, including hardware-related bugs. They need to be more cautious in testing before they release."

What is our primary use case?

I use Pure Storage for multiple clients. One is a client related to postal services. We are using a database to manage six petabytes. 

How has it helped my organization?

The main benefit of Pure Storage is performance. We have critical applications running on FlashArray without any noticeable impact on performance. I can immediately see the difference between Pure Storage and the other arrays I've used. 

It has optimized the storage footprint, delivering savings to our clients by drastically reducing the cost of infrastructure and maintenance. 

What is most valuable?

Deduplication is an excellent feature. I also like the NAS and support.

What needs improvement?

The latest release contains bugs that shouldn't be in a production environment. Two incidents impacted our client, including hardware-related bugs. They need to be more cautious in testing before they release.

For how long have I used the solution?

We have used Pure Storage for two years.

What do I think about the stability of the solution?

I rate Pure Storage FlashArray nine out of 10. We have reduced downtime by 30 to 50 percent. 

What do I think about the scalability of the solution?

We can upgrade Pure Storage without any latency problems.

How are customer service and support?

I rate Pure Storage support. The response times are good, but they use third-party support. They come and work on hardware issues. Support is available when a client needs it. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with EMC and IBM arrays. Pure Storage is simpler to manage than other arrays. If you already have an array but you don't have the budget for Pure Storage, I wouldn't recommend migrating. 

Pure Storage FlashArray isn't completely flash. It's a semi-hybrid that combines SSDs and SAS disks. IBM's flash array is also good in terms of performance. Pure Storage and IBM have comparable conformance. 

How was the initial setup?

We had some complications configuring the NAS, and some features did not work for our environment. We achieved ready integration in one domain, but we had two domains in NDRRS. The deployment took less than a day, but we had to complete all the prerequisites. If you are using NAS, you must implement many things before configuring it and working with other teams. It takes maybe a week to complete the array configuration and bring it into production. One person is enough, and Pure Storage doesn't require maintenance.

What other advice do I have?

I rate Pure Storage FlashArray nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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Updated: April 2026
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Buyer's Guide
Download our free Everpure FlashArray Report and get advice and tips from experienced pros sharing their opinions.