Name: Dell PowerEdge XR-Series
Brand: Dell Technologies
Rating: 4.4 (11 reviews)

Jesse_B

Manager of networks and infrastructure at a government with 5,001-10,000 employees

Jul 24, 2022

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Simple to scale, high availability, and top level service and support

Pros and Cons

"The scalability of the Dell XR2 Rugged Server is good and easy to do."
"Dell XR2 Rugged Server's technology is always on the competitive edge, with the most current technology."

"Dell XR2 Rugged Server could improve if there was more customization allowed."
"Dell XR2 Rugged Server could improve if there was more customization allowed."

What is our primary use case?

We use Dell XR2 Rugged Server mostly for application hosting and corporate application.

What needs improvement?

Dell XR2 Rugged Server could improve if there was more customization allowed.

For how long have I used the solution?

I have been using Dell XR2 Rugged Server for approximately 10 years.

What do I think about the stability of the solution?

The stability of the Dell XR2 Rugged Server is good, their parts are reliable.

Buyer's Guide

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What do I think about the scalability of the solution?

The scalability of the Dell XR2 Rugged Server is good and easy to do.

We have approximately 1,000 people using this solution in my company.

How are customer service and support?

The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are highly responsive.

How was the initial setup?

The setup of the Dell XR2 Rugged Server is simple and straightforward.

What about the implementation team?

The maintenance of the Dell XR2 Rugged Server is very little.

What's my experience with pricing, setup cost, and licensing?

The price of one Dell XR2 Rugged Server is approximately $10,000.

What other advice do I have?

Dell XR2 Rugged Server's technology is always on the competitive edge, with the most current technology. They have proven reliability. If you're looking for a mission-critical system and support is important to you, then this is something a solution you should consider.

I rate Dell XR2 Rugged Server a nine out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1000659

CEO at a tech vendor with 11-50 employees

Dec 2, 2021

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Provides GPU compatibility; great storage and the disc performance in terms of IOPS

Pros and Cons

"The storage and the disc performance in terms of IOPS is great."
"The storage and the disc performance in terms of IOPS is great because of the RAID card which is built-in."

"It lacks a modular option to expand to a 16-bay system."
"One of our issues is that we currently have an eight-bay system. I'd like to migrate to a 16-bay system, but there isn't a modular option available."

What is our primary use case?

We are customers of Dell and I'm the CEO of the company.

What is most valuable?

The storage and the disc performance in terms of IOPS is great because of the RAID card which is built-in. The other valuable element of the product is the GPU compatibility which provides us with great graphical performance in the virtual desktops. That aspect is usually a challenge in other solutions.

What needs improvement?

One of our issues is that we currently have an eight-bay system. I'd like to migrate to a 16-bay system, but there isn't a modular option available. I'd also like to see upgrade options on the storage cards, which would be helpful. In terms of additional features, I think options for improving cryptographic performance would be great. It may not be a global end-user requirement, but that's something that we would expect to see.

For how long have I used the solution?

I've been using this solution for over five years.

What do I think about the stability of the solution?

The solution is very stable, we haven't had any downtime in five years.

What do I think about the scalability of the solution?

The solution is scalable to a degree but now we feel the need to scale to 16 bays which means we also need the storage RAID controller to be scalable.

How are customer service and support?

The technical support is excellent, including the remote support. The Dell support team utilizes some really good sophisticated tools to provide remote support. We sometimes required their help to configure and understand certain parameters to fine tune the performance.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable and that's part of the reason I went with Dell. The cost was around 40% less than what we were offered by the resellers.

What other advice do I have?

My recommendation would be to go through the complete server configuration documents and the manual. Ascertain clearly your use case and from there you can really leverage the performance and scalability benefits.

I rate the solution nine out of 10.