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reviewer1890849 - PeerSpot reviewer
Network and security engineer at a tech services company with 11-50 employees
Real User
Jul 9, 2022
Easy to set up and won't slow down your system but is expensive
Pros and Cons
  • "It'll not slow down your system when compared to others."
  • "We would also like to have advanced tech protection and email scanning."

What is our primary use case?

I'm testing the product right now. I use the solution for endpoint security.

What is most valuable?

Everything is fine. 

It'll not slow down your system when compared to others.

The initial setup is easy.

What needs improvement?

I'd like the solution to provide URL filtering and web-based prevention. We'd like to block web pages at a high level.

We would also like to have advanced tech protection and email scanning.

For how long have I used the solution?

I've been using the solution for a year.

Buyer's Guide
Cortex XDR by Palo Alto Networks
December 2025
Learn what your peers think about Cortex XDR by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the stability of the solution?

The product is very stable and the performance is good. It doesn't slow down the systems it runs on. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale well.

More than 100 people are using the solution right now. 

How are customer service and support?

We've never needed the assistance of technical support just yet.

Which solution did I use previously and why did I switch?

I've also used McAfee MVISION Endpoint. 

I'm testing them both and finding the advantages and disadvantages between them.

How was the initial setup?

The solution is very easy to set up.

What's my experience with pricing, setup cost, and licensing?

You do have to pay for a license in order to use a solution. It's expensive.

What other advice do I have?

We're a reseller.

We are using the latest, most up-to-date version, of the product.

I would recommend using it with another protection layer. Cortex should provide an additional layer of security apart from this. You might have to integrate with other vendors also.

If you are looking to deploy a security solution as a whole, this is a good option.

I'd rate the solution seven out of ten. If we had more advanced security features, I'd rate it higher.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1678701 - PeerSpot reviewer
ISEC Unit Manager at a tech services company with 11-50 employees
Real User
Jan 11, 2022
We can manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus
Pros and Cons
  • "Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
  • "Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."

What is our primary use case?

We have deployed Cortex XDR for a couple of clients in manufacturing.

What is most valuable?

Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus.

What needs improvement?

The dashboard could be more user-friendly.

For how long have I used the solution?

I've been using Cortex XDR for two years.

What do I think about the stability of the solution?

Cortex XDR is stable enough.

What do I think about the scalability of the solution?

Cortex's scalability is good. We have about 200 users on it at the moment. 

How are customer service and support?

Palo Alto support is great. 

How was the initial setup?

Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied. We need two people to deploy and maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

Our clients pay for the license every year. It's just a standard fee with no additional costs. 

What other advice do I have?

I rate Cortex XDR eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cortex XDR by Palo Alto Networks
December 2025
Learn what your peers think about Cortex XDR by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
reviewer1454937 - PeerSpot reviewer
Ingeniero de Soporte at a tech services company with 11-50 employees
Real User
Mar 15, 2021
Stable, flexible, and easy to deploy
Pros and Cons
  • "They did what they said. This solution could apply to any scenario."
  • "I would like to see better protection, specifically to protect email applications."

What is our primary use case?

We deploy this solution in Universities and banks because it's private. Our company is a private company.

What is most valuable?

They did what they said. This solution could apply to any scenario.

What needs improvement?

The configuration could be simplified.

I would like to see better protection, specifically to protect email applications.

What do I think about the stability of the solution?

This solution is stable.

How was the initial setup?

It's easy to deploy

You need the experience to configure the equipment, but the configuration is easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The price could be improved. Our customers have expressed that the price is high. When compared with other services, it's more expensive, but it's not too high.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Praveen Talwar - PeerSpot reviewer
Praveen TalwarPrincipal Design Consultant, Cloud Infrastructure; and Microsoft Virtual - Tech. Soln. Prof. (V-TSP) at a comms service provider with 5,001-10,000 employees
Consultant

Hi There, We have a customer who wants to have Cortex & Microsoft solutions on all their Windows 10 endpoints. So here is my query - Can Cortex XDR co-exist with Microsoft Defender for Endpoint on same endpoints and both operate optimally and independently of each other? Thanks in advance! Dr. Praveen Talwar (Praveen.Talwar@Spark.co.nz)

Evgeny Belenky - PeerSpot reviewer
Evgeny BelenkyDirector of Community at a media company with 51-200 employees
Real User

Hello @Praveen Talwar, please note that you can also create a new question from your Home feed: https://www.itcentralstation.c... . This way, it will get higher visibility (it just should not include any marketing or sales content). I hope this is helpful.

PeerSpot user
reviewer2171169 - PeerSpot reviewer
Senior Business Development Manager at a tech services company with 201-500 employees
Real User
May 8, 2023
Efficiently detects any issues
Pros and Cons
  • "This software helps us understand any issues that may arise when someone is not at work."
  • "Dashboards do not allow everyone to see what's happening."

What is our primary use case?

It is used as a device that can detect any issues and changes when people are not at work. In one case, we use it when someone is not at work or has already used their allotted time off. This helps us understand any issues that may arise when someone is not at work, which could lead to changes in the way we work.

What needs improvement?

There are many areas that could use improvement. One thing that is important to keep in mind is that times change, and we need to be adaptable to what happens. Ultimately, we want to see positive results and improvements.

In the next release, I would add dashboards that allow everyone to see what's happening, not just the security team. Users can view the data and see what's happening. Also, I think the Data Lake from Cortex XDR should be public, not private.

For how long have I used the solution?

I have been using the solution for two years.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is cheap.

What other advice do I have?

I rate it a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Information information analyst at a tech consulting company with 51-200 employees
Real User
Apr 14, 2023
It's a simple platform that's easy for administrators and users
Pros and Cons
  • "Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
  • "The playbooks could be improved to include more functionalities or actions."

What is most valuable?

Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features. 

What needs improvement?

The playbooks could be improved to include more functionalities or actions. 

For how long have I used the solution?

I have been using Cortex XDR for a few months.

What do I think about the stability of the solution?

Cortex XDR is highly stable. 

What do I think about the scalability of the solution?

Cortex XDR is scalable. 

Which solution did I use previously and why did I switch?

We previously used McAfee, but we switched because of our customer. We checked Gartner's to learn about each vendor and solution and consulted with the customer about the features they needed. 

How was the initial setup?

Cortex XDR is a cloud-based solution, so the deployment is straightforward. They give you your credentials to access the platform and you change some settings to customize it. 

What other advice do I have?

I rate Cortex XDR by Palo Alto nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cortex XDR by Palo Alto Networks Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Cortex XDR by Palo Alto Networks Report and get advice and tips from experienced pros sharing their opinions.