It is used as a device that can detect any issues and changes when people are not at work. In one case, we use it when someone is not at work or has already used their allotted time off. This helps us understand any issues that may arise when someone is not at work, which could lead to changes in the way we work.
Senior Business Development Manager at a tech services company with 201-500 employees
Efficiently detects any issues
Pros and Cons
- "This software helps us understand any issues that may arise when someone is not at work."
- "Dashboards do not allow everyone to see what's happening."
What is our primary use case?
What needs improvement?
There are many areas that could use improvement. One thing that is important to keep in mind is that times change, and we need to be adaptable to what happens. Ultimately, we want to see positive results and improvements.
In the next release, I would add dashboards that allow everyone to see what's happening, not just the security team. Users can view the data and see what's happening. Also, I think the Data Lake from Cortex XDR should be public, not private.
For how long have I used the solution?
I have been using the solution for two years.
How was the initial setup?
The initial setup was easy.
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What's my experience with pricing, setup cost, and licensing?
The pricing is cheap.
What other advice do I have?
I rate it a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:

Information information analyst at Seeton
It's a simple platform that's easy for administrators and users
Pros and Cons
- "Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
- "The playbooks could be improved to include more functionalities or actions."
What is most valuable?
Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features.
What needs improvement?
The playbooks could be improved to include more functionalities or actions.
For how long have I used the solution?
I have been using Cortex XDR for a few months.
What do I think about the stability of the solution?
Cortex XDR is highly stable.
What do I think about the scalability of the solution?
Cortex XDR is scalable.
Which solution did I use previously and why did I switch?
We previously used McAfee, but we switched because of our customer. We checked Gartner's to learn about each vendor and solution and consulted with the customer about the features they needed.
How was the initial setup?
Cortex XDR is a cloud-based solution, so the deployment is straightforward. They give you your credentials to access the platform and you change some settings to customize it.
What other advice do I have?
I rate Cortex XDR by Palo Alto nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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