Trend Micro Smart Protection vs ZoneAlarm comparison

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82% willing to recommend
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84% willing to recommend
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94% willing to recommend
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Executive Summary

We performed a comparison between Trend Micro Smart Protection and ZoneAlarm based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP).
To learn more, read our detailed Endpoint Protection Platform (EPP) Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward.""I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""The price is low and quite competitive with others.""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers.""This is stable and scalable.""The stability is very good.""It is stable and scalable."

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"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.""The most valuable feature of the solution is its simplicity.""One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions.""The most valuable features are the DLP and anti-virus functionality.""It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have.""It is a stable solution.""The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed.""The scalability works well."

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"The solution really focused on giving more security than an antivirus.""It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted.""This antivirus is regularly updated, and the updates can be scheduled.""It is quick and easy to configure.""The phone access scan stands out as the most valuable feature for me.""The solution maintains reasonable scalability.""Personally, I find the Game Mode of the Firewall very useful.""ZoneAlarm protects all computers from viruses, spyware, and hackers."

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Cons
"The only minor concern is occasional interference with desired programs.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices.""ZTNA can improve latency.""I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers.""They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.""Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."

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"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.""This product is not very simple and in fact, kind of hard for some people to understand.""The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.""This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it.""Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration.""Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting.""I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud.""There is room for improvement to make it better for customers."

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"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website.""ZoneAlarm should be a light application that does not take too much memory in mobile phones.""We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required.""Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy.""Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well.""They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates.""They need to update and improve the features available for Mac.""The support is not always so effective."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
  • "This solution provides good value for the price."
  • "The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
  • "Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
  • "Its price is fine. Price-wise, it is competitive with any other vendor."
  • "If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
  • "The pricing is good compared to Symantec and McAfee."
  • "The cost seems competitive."
  • More Trend Micro Smart Protection Pricing and Cost Advice →

  • "We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
  • "This is a freeware product and I recommend using it."
  • "We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
  • "The pricing is reasonable, with a yearly renewal license costing seventy dollars."
  • More ZoneAlarm Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer: Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team… more »
    Top Answer:The pricing is significantly high. The implementation of this solution required us to allocate additional funds beyond… more »
    Top Answer:In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10.
    Top Answer:No online encryption or cloud services are available for the tool, so my company has to install it mostly in an… more »
    Top Answer:ZoneAlarm protects all computers from viruses, spyware, and hackers.
    Top Answer:We have to pay a yearly licensing fee for ZoneAlarm, which is cheap.
    Top Answer:The mobile phone applications get slower because of ZoneAlarm. ZoneAlarm should be a light application that does not… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Trend Micro Smart Protection Complete
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
    Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
    your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

    ZoneAlarm protects you by preventing hackers from remotely accessing and controlling your device, and lets you know which apps have excessive permissions so you can decide whether they threaten your privacy.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
    Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider16%
    Pharma/Biotech Company8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Manufacturing Company9%
    Financial Services Firm8%
    Government7%
    REVIEWERS
    Security Firm43%
    Computer Software Company14%
    Cloud Provider14%
    Logistics Company14%
    VISITORS READING REVIEWS
    Comms Service Provider21%
    Security Firm16%
    Financial Services Firm9%
    Computer Software Company9%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business34%
    Midsize Enterprise34%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise20%
    Large Enterprise54%
    REVIEWERS
    Small Business72%
    Midsize Enterprise11%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business41%
    Midsize Enterprise17%
    Large Enterprise42%
    Buyer's Guide
    Endpoint Protection Platform (EPP)
    March 2024
    Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. Trend Micro Smart Protection is rated 8.0, while ZoneAlarm is rated 8.2. The top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.