We performed a comparison between Quest KACE Systems Management and Red Hat Satellite based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"The conditional access policies that we set up are very useful."
"As the solution is a software as a service, the scalability is unlimited."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"The product helps me to manage a large number of servers from one console."
"The product's most valuable feature is its ability to process patching and updates completely offline without an internet connection."
"It cuts down significantly on the administrative time it takes to patch systems in a large environment."
"The most valuable feature is the management of the distributed tool we use in the Red Hat Linux Servers."
"Satellite gives administrators the ability to target deployments and only send out the updates or provision updates to certain groups."
"The most valuable feature of this solution is vulnerability management."
"The compliance auditing helped me a lot."
"Technical support has been good."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"There is no catalog for mobile access management (MAM) security."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"There should be more focus on mobile device security and integration."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"Sometimes the information is not as real time as it's supposed to be."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet."
"It could be designed a little bit more intuitively in terms of administration."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"It should basically include a complete slew of system management and monitoring tools such as Nagios. It should be a single pane of glass that gives us a complete solution. It is a good solution, but it is missing a few important things. We're using Capsule for DMVs on other secured zones. Capsule is a part of Satellite to be a proxy of sorts."
"It has not been significantly updated in a while."
"The product could have more diversity in what it is able to deploy and might do better if it was not dedicated to Red Hat products only."
"They could make it more easy to use and improve the GUI so that it's more intuitive."
"Regarding the product's ability to support third-party tools, Red Hat doesn't support all the layers from the open-source version of Linux."
"There could be a feature to simplify the process without the requirement of any patch manager subscription."
"The dashboard of Satellite is not encouraging. It does not adequately showcase all the functionality it offers."
"Improving integration could lead to a more unified management experience for multiple operating systems within our data center."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Satellite is ranked 4th in Configuration Management with 21 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Satellite is rated 8.2. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Satellite writes "A good product for managing patches and updates that could be more robust and up-to-date". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Ivanti Neurons Patch for Intune, whereas Red Hat Satellite is most compared with Red Hat Ansible Automation Platform, SUSE Manager, Microsoft Configuration Manager, AWS Systems Manager and Chef. See our Quest KACE Systems Management vs. Red Hat Satellite report.
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