We performed a comparison between New Relic and Rapid7 InsightOps based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"It is a software solution as a service, so I don't have to manage it on-premise."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"It does everything we wanted it to do."
"It has a simple initial setup."
"The VPN is one of the solution's most valuable features for us."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"It has the ability to alert and track logs from different sources."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"We can save logs as plain text."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"In the next release, I'd like to see a better pricing structure."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The price could improve."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The price needs improvement."
"The solution only supports the cloud platform and not on-premises."
"The scalability can be improved."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"The solution takes a little bit of time when we load the website for the first time."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Rapid7 InsightOps is ranked 35th in Log Management with 9 reviews. New Relic is rated 8.6, while Rapid7 InsightOps is rated 8.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Rapid7 InsightOps writes "Useful search functionality, easy to use, and reliable". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Rapid7 InsightOps is most compared with Wazuh, Datadog, Splunk Enterprise Security, Dynatrace and IBM Security QRadar.
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